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McDonald's

Restaurant Fast food restaurant Breakfast restaurant Hamburger restaurant American restaurant Diner Chicken restaurant Delivery service

Classic, long-running fast-food chain known for its burgers & fries. People often mention order, drive, staff, time, missing, service, ordered, worst, McDonald',


Address

K, Park Retail, Montrose St, Clydebank G81 2QB, United Kingdom

Website

www.mcdonalds.com

Contact

+44 141 951 8988

Price rating

$ $$$

Rating on Google Maps

3.70 (782 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 7 am to 12 pm
  • Wednesday: 7 am to 12 pm
  • Thursday: 7 am to 12 pm
  • Friday: 7 am to 12 pm
  • Saturday: 7 am to 12 pm
  • Sunday: 7 am to 12 pm
  • Monday: 7 am to 12 pm

Featured Reviews


Frequently mentioned in reviews: order (13) drive (11) staff (9) time (8) missing (7) service (7) ordered (7) worst (6) McDonald' (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Barry G. 1 year ago on Google
    Never get order right, place notes on order to double check always something missing, use drive through, explain to double check again always something missing. Absolutely dire service 9 times out 10
    1 person found this review helpful 👍

  • 1/5 mark m. 2 years ago on Google
    Fast Food what a joke. Ordered £25 of food and drinks. All arrived cold. Took it back and supervisior/manager came out stating its all been redone and should be hot now. Wh nope like warm at best and wrap was not eadiable at all. 30+ minutes wait for cold food fantastic service eh. Oh and at the time we were the only customers in 😂😂
    1 person found this review helpful 👍

  • 1/5 Kirstin B. 2 years ago on Google
    Ordered on the app for click and serve. Checked in when we arrived, thought we had made the correct choice with click and serve as the drive thru was right round and out on to the road outside. Waited just over 20 minutes for our food and ended up going in to ask. A young girl said I thought someone brought that out already. So I was then given my food left took it back to the car then realised an item was missing so had to go back in. When we got home which is literally 2 minutes away the food was freezing. God knows how long it had been sitting there for from when we checked in. Should of just went to the drive thru as the queue was cleared by the time we left 😒
    1 person found this review helpful 👍

  • 1/5 Amy P. 11 months ago on Google
    You never get your full order when you order a delivery or go to the drive through. Always something missing. Went today and didn't get any of the fries we ordered with our meals. The place is a shambles. Don't waste your money- go to the one in the shopping centre instead.
    1 person found this review helpful 👍

  • 5/5 Harry C. 5 months ago on Google
    Quick stop for burger and coffee. Coffee always piping hot. Burger and fries not that warm. Must have been made a while ago.

  • 2/5 Julie D. 1 year ago on Google
    The guy on the drive through speaker should probably not be in a customer facing role, getting asked "anythin else" in a bored exasperated tone in between every item ordered when you have a list for a large family really started grating on me to the point I just wanted to say "nah it's alright, don't bother". I'm not American level customer service but by christ someone without devastation on their mind would have been preferable...

  • 1/5 Joy B. 8 months ago on Google
    Ordered thru the mcdonald's app instead of Just Eat, hoping it would be better and they couldn't blame Just eat this time... . Food arrived cold and only 1/4 portion of the fries was in each of the three meals ordered. Noone cares at this place, Awful..

  • 1/5 Steven C. 7 months ago on Google
    The worst McDonald's ever in my experience today I'm used to going in to someone of them and having the half @$$ed poke of chips but they execided that custom today when I got 3 regular and it seemed to decline between the 3 the worst had literally 12/15 chips in it and I wouldent even say was quarter full... noticed this while checking my order was complete as I had a big Mac that had everything on it when I asked for only cheese and ketchup for my son... aswell as not realising my mozerlla sticks I ordered aswell at the end when it offers you the sides aswell as 1 drink was missing at that point I should have drove all the way back to ask for a refund to notice some of it was getting eat so I didn't make too much of a big deal about it as all I wanted to do is sit down with my family and eat what would have been dinner to be half way through my burger and put of even more as my partners had a lovely hair cooked into it ....that put off the rest so final thought I will never step foot in this McDonald's again even if I were dieing of Hunger but I strongly recommend this restaurant gets its act together before someone goes the full way and calls in the correct people to close it till it's up to standard as clearly it's not. I will say the restaurant is usually fairly clean but the main part that is ment to be the selling point the food and the service is not

  • 1/5 S N. 7 months ago on Google
    Don't order from here on a Saturday night (staff slackers nightshift). Waited for 30 mins and order was cancelled for no reason. Been through drive thru previously and been ignored (served other cars first even though i was there before) and received cheek from the staff on the headset when queried. What a joke.

  • 1/5 T B. 6 months ago on Google
    Ordered thru the app, half the food. Missing, they blamed Uber and hung up!!! The bags were sealed at McDonald's.. No food, no refund! Shocking service.. DO NOT USE THE APP, STAY AWAY FROM MCDONALD'S SCAM SERVICE Shocking service.

  • 5/5 Colin M. 5 months ago on Google
    It's the usual McDonald's experience of course, but a bit quieter than the nearby shopping centre one, and there's a drive-through should you want that. Parking was available on a busy Sunday, and even if there wasn't, there's always space on the large carpark just down the hill. The staff were friendlier and somewhat more personable than you find in the more manic McD's.

  • 1/5 Tech B. 4 months ago on Google
    The worst out of worst McDonald I ever been also the most stupid mangers I ever seen I ordered from the machine basically when I received my order after 45 minutes waiting everything was cold and rotten my big mc was missing I asked her nicely my big mc missing she was like you have to pay for it nothing on the screen I said that’s not my fault check the receipt which machine didn’t print it out she had no clue the most clueless manger she called the other stupid manger she was rude and stupid worst then the first one Any ways the food was errr never go back there

  • 4/5 Elaine J. 11 months ago on Google
    I went to the drive in so no score for atmosphere. Food was good even the chicken nuggets I get when dog is with me she loves them lol 🤣🤣🤣

  • 1/5 Jim M. 1 year ago on Google
    Like the last couple of times I've been in and get large meals, the chips are pretty poor and food always not hot, I'm really Disappointed in McDonalds lately I get fed up complaining as they just seem to offer a complimentary meal nxt time your in, I DON'T want a complimentary meal, I just want you to get my meal right everytime im in and that I'm happy to pay for, but even that seems hard for your staff to do, so will take my buisness to Subway from now on.

  • 1/5 Sandra G. 10 months ago on Google
    Worst Mc Donald’s ever!!!! You order and do not get what you ask for, staff are very unhelpful. My grandson is deaf and they laughed at him trying to speak!!

  • 4/5 craig p. 1 year ago on Google
    Used drive through for breakfast. Following days/nights of cold weather drive through was treacherous, requires to be gritted as people were damaging tyres going round it. Paths around it were also icy. Staff members friendly. Order correct.

  • 1/5 MURAT u. 1 year ago on Google
    I ordered 2 double egg McMuffin!! They Charge me full price !! When I came home it was just 1EGG IN MUFFIN!!! They are the worst McDonald’s serving team all over the uk .. every time something wrong .. they never give receipt and they are so arrogant if you take items back !!! Well done McDonald’s never ever again

  • 4/5 Ahmed S. 1 year ago on Google
    Nice staff. There is magic table and tables that actually work! Requested happy meals with books and got toys! It seems no McDonalds in Glasgow offer books

  • 1/5 James L. 1 year ago on Google
    This is the 2nd time I've been given the wrong order. I asked for 2 bacon roll meals, one with brown sauce, and one with ketchup. I was given 1 bacon roll meal, and 1 breakfast roll meal. How can they mix this up. Mcds have to have a look at this.😡

  • 3/5 Donny C. 1 year ago on Google
    There is more attention given to the drive thru and delivery drivers to the point of having to ask if there is anyone serving at the counter.This has happened on the last two visits. The food is always Luke warm at best.I am alway disappointed after going to ,McD,s

  • 5/5 Wayne S. 1 year ago on Google
    This is one of the nicer McDonald's it's always quiet rarely see kids running around and is clean the table service was really quick less than 5mins the staff very friendly and helpful. The food was nice too would recommend here.

  • 1/5 Leah 1 year ago on Google
    Wouldn’t even give 1 star, not the first time they’ve got our order wrong every single time we go through drive thru, today we ordered a Big Mac with no pickles and extra Big Mac sauce I got no sauce no pickles and hundreds of onions!

  • 4/5 Remrett G. 1 year ago on Google
    I visited late at night it was not very busy! I found the staff helpful and efficient. The place was also very clean including the male toilettes! Floor however seemed to have some Greece on it which made it a little sloppy!

  • 5/5 James M. 1 year ago on Google
    This was a typical well patronised restruant with good access and on site parking. Sit-in or Drive through, and home delivery available. A restruant for all ages.

  • 1/5 Pedro 1 year ago on Google
    Some of the most disinterested, underskilled, spoilt wee nasal mamma's boys work in this dump....try smiling, this job is about your level

  • 4/5 Colin F. 1 year ago on Google
    Good food at great prices but got the order wrong so had to go into restaurant to rectify. Its McDonald's

  • 1/5 kayden T. 1 year ago on Google
    Went and thought it would be a good idea to have a mcdonalds to figure out that the staff at the tills in the k retail park were rude and my order was really bad quality but not happy as this is a normal mcdonalds that I go to and never had a problem


Call +44 141 951 8988 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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