Cancel appointments at short notice (can happen). But they do this 1.5 hours after office hours, so you can no longer call back. You won't be able to reach us by phone the next working day. We've been "busy" for several months now because you "only" need a test result for further treatment with another doctor. Not recommendable! It's better to look for an alternative for longer.

After a referral from your family doctor, an appointment should be made. Answer: The doctor has to decide whether there is an appointment. He would have to look at the case first and then we would report back. Weeks go by, no answer. You ask for: The doctor hasn't come yet, they'll get in touch then. You wait again, because you are patient: again nothing, again the question, same answer. After four (4!) inquiries, there is still no information as to whether an appointment will even be possible. People: Just close your juice shop if you are unable to do a simple check and provide information even after weeks. Such behavior is intolerable towards a patient. But certainly method. And that's the really bad thing about it.

(Translated by Google) Came with a referral from my family doctor. Thyroid antibodies increased plus nodes. I had blood drawn and an ultrasound done. My family doctor did all of this! I could have saved myself the appointment. Then got on the phone!!!! Hashimoto's diagnosis. Otherwise nothing happened. They're definitely not endocrinologists. You get processed. Never again! (Original) Kam mit einer Überweisung vom Hausarzt. Schildrüsenantikörper erhöht plus Knoten. Mir wurde Blut abgenommen und Ultraschall gemacht. Dies hat alles schon mein Hausarzt gemacht!!! Den Termin hätte ich mir sparen können. Bekam dann am Telefon!!!! die Diagnose Hashimoto. Sonst ist nichts passiert. Das sind bestimmt keine Ärzte für Endokrinologie. Man wird abgefertigt. Nie wieder!

(Translated by Google) Very difficult to reach by phone. Emails are ignored and not answered. At the beginning it was said there is no insulin resistance, after six months during a routine examination it suddenly says the old values ​​from the beginning show an insulin resistance. When asked why the diagnosis was not made correctly from the beginning, the doctor only said succinctly “It was just overlooked”. You ask yourself how the doctors work and look at the laboratory results, how you can overlook it when the doctors write their reports based on the results. If you have urgent questions, you will not get an answer or an appointment, but will only be rejected. Practice is not recommended! (Original) Sehr schwer telefonisch zu erreichen. E-Mails werden ignoriert und nicht beantwortet. Anfang wurde gesagt es liegt keine Insulinresistenz vor, nach einem halben Jahr bei einer Routineuntersuchung heißt es plötzlich die alten Werte vom Anfang zeigen doch eine Insulinresistenz. Auf Nachfrage warum die Diagnose nicht von Anfang an richtig gestellt wurde hieß es von der Ärztin nur lapidar „ Es wurde halt übersehen“. Da fragt man sich wie die Ärzte arbeiten und sich die Laborbefunde ansehen, wie man es übersehen kann wenn die Ärzte aufgrund der Befunde ihre Berichte schreiben. Bei dringenden Rückfragen bekommt man keine Antwort bzw. Termin sondern wird nur abgewimmelt. Praxis ist nicht zum empfehlen!

We have been using this practice for years and are more than satisfied. The best and friendliest staff, ready to have fun (if time permits). The doctors are also a great team and are always available to help. Above all, it is not a classic practice that is overwhelmed with not so well-known clinical pictures, but the doctors here know many diseases that some other doctors probably don't even know exist!!! It is sometimes difficult to reach us by phone and there is always a lot going on. That's why there can be waiting times, but anyone who sees how many people this team is so committed to helping will understand that. Great practice, great employees and great doctors. We can only recommend the practice!!!

(Translated by Google) Scheduling an appointment by phone was a disaster, long waiting times in the queue. Couldn't attend the telephone consultation for a specific reason, the employee on the phone was harsh and extremely rude. On my written request by email to send me a doctor's letter that I need for appointments at the University of Ulm: that's not possible, and if so, only for a fee of 3.30 euros. At the HA I could not get the findings-vacation. (Original) Termonvereinbarung telefonisch i eine Katastrophe, lange Wartezeit in der Warteschlange. Konnte die telefonische Sprechstunde aus aktum Grund nicht wahrnehmen nehmen, die Mitarbeiterin am Telefon barsch und extrem unhöflich. Auf meine schriftliche Anfrage per Mail mir einen Arztbrief zukommen zulassen, den ich f Termine an der Uni Ulm benötige: das geht nicht, und wenn dann nur gegen eine Gebühr eine Gebühr von 3,30 Euro. Beim HA konnte ich d Befund nicht holen-urlaub.

The first thing the new doctor said to me was that I should look for another practice. After I complained because I waited half an hour for my appointment (this wasn't the first time!) Not recommendable!!!!

The Medicover Ulm MVZ is simply overwhelmed by the shortage of specialists. Together with insufficient organization, this unfortunately means that appointments are only available months in advance, doctors can only take a maximum of 5-10 minutes and diagnoses are only available via telephone appointment after the blood test and follow-up appointments only every 6 months. The treatment of Ms. Sturm in particular was particularly lacking in empathy. Findings were also inadequately explained and alternative treatment methods simply could not be demonstrated.

I was there today and actually loved it! I got the appointment very quickly, with only 2 weeks notice. The medical assistants there are incredibly nice and also Dr. Sturm extremely competent and really, very friendly! I felt very comfortable there and they really care about the patients. It takes about 2.5 hours to get there but I will stay there for treatment.

(Translated by Google) Good doctors. It's a shame that the front desk is understaffed and the website doesn't work. So the organization is pretty chaotic. For the second day in a row I try to reach someone by phone to make an appointment. Neither in Ulm nor in Neu-Ulm - nobody answers. Listen to the music and announcements for several minutes and then you will simply be thrown out of the call. Thank you very much. Great service. 👎 Mal wanted to check the website to see if the appointment could be made online, the website does not open👎👎👎 (Original) Gute Ärzte. Schade, dass die Rezeption unterbesetzt ist und die Webseite nicht funktioniert. Also die Organisation ziemlich chaotisch. Den zweiten Tag in Folge versuche ich jemanden telefonisch zu erreichen, um einen Termin zu vereinbaren. Weder in Ulm noch in Neu-Ulm - da antwortet einfach niemand. Mehrere Minuten die Musik und Ansagen angehört und dann wirst du einfach aus dem Anruf herausgeworfen. Na danke schön. Toller Service. 👎 Wollte Mal auf der Webseite anschauen, ob man den Termin vielleicht online vereinbaren kann, die Webseite öffnet sich nicht👎👎👎

(Translated by Google) Dr.Weh.Very competent doctor.Doctor assistants very friendly.I can only recommend (Original) Dr.Weh.sehr Kompetenter Artz.Artzthelfernnen sehr freundlich.Kann ich nur weiterempfehlen

(Translated by Google) Organization of the appointments really bad! On the one hand, my wife is not allowed to take our 3-month-old daughter to the sugar test (my wife with full vaccination protection!), Then there was no information about the appointment that the employee did not provide. Now my wife was allowed to go out again and get something to eat because that was supposedly a requirement. My mother-in-law was out with the child outside, could have brought something to eat, but is not allowed to bring the food in (she also has full vaccination protection). My wife is now allowed to run around town and see where she can get something to eat, she has celiac disease and is not allowed to eat grain products. And all of this just to find out again that she was no diabetes after gestational diabetes (which was also ridiculous, because 5 years ago it would not have fallen below it, the threshold values ​​were lowered ... and moreover it did not have a value above the maximum limits during pregnancy). A second star is only given because the doctors make a competent impression and were always there for questions and made an effort. But the organization and reception is really bad, as you can often read here! (Original) Organisation der Termine ganz schlecht! Zum einen darf meine Frau unsere 3 Monate alte Tochter nicht mit zum Zuckertest nehmen (meine Frau mit vollem Impfschutz!), dann fehlten informationen zum Termin, das die Mitarbeiterin nicht mitgeteilt hat. Jetzt durfte meine Frau nochmals losgehen und sich was zu essen besorgen, weil das angeblich Vorschrift sei. Meine Schwiegemutter war mit dem Kind draußen unterwegs, hätte was zu Essen holen können, darf aber nicht das Essen rein bringen (sie hat auch vollen Impfschutz). Meine Frau darf nun in der Stadt rumrennen und schauen wo sie was zu essen herbekommt, sie hat Zöliakie und darf keine Getreideprodukte essen. Und das alle um nur wieder festzustellen dass sie kein Diabetes, nach der Schwangerschaftdiabetes (was auch lächerlich war, denn vor 5 Jahren wäre sie nicht darunter gefallen, es wurden die Schwellenwerte gesenkt... und zudem hatte sie nicht einen Wert über den maximalen Grenzen während der Schwangerschaft). Einen zweiten Stern gibt es nur, weil die Ärzte einen kompetenten Eindruck machen und stets für Rückfragen da waren und sich bemüht haben. Aber die Organisation und Empfang ist echt schlecht, wie man hier auch oft zu lesen bekommt!

(Translated by Google) I was there today for the vaccination and I am super satisfied. Friendly staff and fixed processes without long waiting times. In addition, there is even an apparently very modern air filter system in the waiting area. I felt very well! Thanks!! (Original) Ich war heute zur Impfung da und bin super zufrieden. Freundliches Personal und fixe Prozesse ohne lange Wartezeiten. Zudem steht im Wartebereich sogar eine augenscheinlich sehr moderne Luftfilteranlage. Ich habe mich sehr wohl gefühlt! Danke!!

Doctor is very nice. The nurses in Labor are also professionals I can only recommend.

After having to wait 5 months for an appointment, you get a telephone appointment to discuss the result. This appointment was simply postponed and rescheduled without consultation. A call came to the mailbox. However, when I want to call to reschedule this appointment, the next drama begins. I've been waiting - divided into several attempts - on the telephone line again... a total of 45 minutes!!! Because at the end it will be a few minutes' phone call with the doctor.

Been waiting for correspondence since August!!! Despite repeated telephone requests, nothing has arrived. I've been on hold for at least 25 minutes now. The doctor was ok, friendly and competent. The medical assistants are also nice and friendly. But the written processing is a long way off. If the practices are not making any progress with the written work, people should be hired, there are definitely applicants

Super satisfied! Dr. Hundertmark talks with great positively about the problem. Always recommended.