Walked in for a shampoo, haircut and blowdry. Had to make an appt for later. While I'm standing there, the beauty operator had to quit doing a haircut to attend to me (she had hair all over her hands...disgusting) AND answer the phone. Customer calling to make an appt. Instead of tell that person she was with a customer, she stopped to take the call. The woman who cut my hair was terse, unfriendly, and stuck her book up against my cheek twice while shampooing my hair. I asked her to back away. She barely put any shampoo in my hair. She gave me the worst haircut ever. Can't believe how uneven it is. I could have done better myself. While this was going on, the first woman came over to complain to my operator about some published coupon that she wasn't going to honor. I'm there to be pampered and I have to listen to this whining by employees? Needless to say, ll NEVER go back.

Abigail my fiancé went in to get her hair done for Mother’s Day at the smart style salon in cody wyoming. The stylist Monica did her hair, she asked her to do a balayage with black and grey. A couple days after she got done, her hair appeared very fried and damaged. This has caused her very severe emotional damage cause she can’t even do her hair for work and the color she asked for is not correct either. We went in to ask for a refund since I paid 200 dollars total for hair and products that she referred, but totally denied our request for a refund as it’s “store policy”, So my girlfriends hair needs to be cut now cause of how badly damaged it is, she cries about it every day and we have yet to get a refund from these people. I highly suggest going somewhere else if you don’t wanna be left screwed over by these people.

I got my hair highlighted today by Amber. I am very pleased with the results. The atmosphere at this salon is friendly. I asked advice on color changes and two of the hairstylists conferred to come up with a plan that best suited my request. In many salons I've been in, the competition is too agressive to allow for this kind of fantastic customer service. Not here, the stylists were helpful to each other and, best of all, good to me😀 Thank you ladies and especially Amber for a great experience.

I made an appointment a week in advance for two haircuts for my kids. The day and time came and they never opened! I drove from Powell, didn’t receive a call or anything from the stylist. Worst business, even making an appointment won’t guarantee you get your haircuts done 🙄

Sign says walk ins welcome so I tried but she said her schedule was full. She was very polite but firm: couldn't do it. I respect that however it's not fair to have a walk ins welcome sign if you don't want to squeeze in a walk in or even suggest a different day/time. Don't believe the sign because I tried to walk in and I didn't get seen or get offered another date and time. I'm giving it 4 stars because it was clean, had a wide variety of products that looked to be in use for all hair types so if you have the time to make an appointment this is convenient to other shopping. You can do 2 errands in 1 trip and save on gas.

9:10 today, place isn’t open. Sign on the front and on the internet says 9. VERY UNPROFESSIONAL

The staff is very friendly and accommodating. Often times, I can just drop in quickly and they will find a way to fit me into the schedule. Sign up for the emails as you will receive coupons very frequently.

Amber did a wonderful color & cut. She was sanitizing during the process. I felt very comfortable with the entire process.

Amber, who was the lady that did my hair was super kind and did an amazing job getting it to how I wanted it! She was also super talkative and had a great sense of humor. She even helped me get something that could help with the frizz that I would get. She was great!

This place Is never open and when they are it's only open for about 2 hours with appointment only. The sign says open at 9am, nope maybe open from noon to 2.