Biegert Jewelers image

Biegert Jewelers

Jewelry store

👍👍 Biegert’s Jewelry is by far my favorite place to go. Terry is always so nice, helpful, and patient. He has all kinds of price ranges and sets so you can get matching jewelry. He’s very personable and will listen to what you’re looking for. I have even gone in there in the past and bought a ring and... People often mention store, ring, jewelry, service, Terry, Biegert,


Address

113 W Main St, Collinsville, IL 62234, United States

Website

www.biegerts.com

Contact

+1 618-345-3399

Rating on Google Maps

4.50 (52 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 am to 5 pm
  • Wednesday: 9 am to 5 pm
  • Thursday: 9 am to 5 pm
  • Friday: 9 am to 5 pm
  • Saturday: 9 am to 1 pm
  • Sunday: Closed
  • Monday: Closed

Featured Reviews


Frequently mentioned in reviews: store (12) ring (10) jewelry (8) service (8) Terry (7) Biegert (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Taylor S. 6 years ago on Google
    Biegert’s Jewelry is by far my favorite place to go. Terry is always so nice, helpful, and patient. He has all kinds of price ranges and sets so you can get matching jewelry. He’s very personable and will listen to what you’re looking for. I have even gone in there in the past and bought a ring and before I could get 5 miles away he was calling me to say it was sized and ready to go! I would definitely recommend!
    4 people found this review helpful 👍

  • 5/5 Victoria B. 6 years ago on Google
    I stumbled into Biegert's Jewelry one day just to take a peek. While there, I asked Terry to look at my ring as Shane & Co told me it was not real white gold and was rusting inside. Terry checked it out, smoothed the rough spot inside the bad that Shane called rust, weighed it and confirmed it was real and the quality I paid for. He did it all for no charge. So, recently, I recently upgraded my ring with Terry. I am very pleased with Biergert's Jewelry. While in his store, I met an one of his old friend's daughter, Joe Turek from Mama's Pride band, a distant cousin plus his lovely wife. Great local jeweler. Terry knows the jewelry business and famous and not so famous trust his work. I recommend Biergert's Jewelry- it's almost like Cheers- where everybody knows your name. Thanks, Terry for treating me with great customer service!
    4 people found this review helpful 👍

  • 5/5 Bruce A. 6 years ago on Google
    I have an old kitchen clock from the 1800s which was passed on to me. It had stopped working shortly before my Grandmother passed and, as it holds a lot of sentimental value for me, I took it in for a rather pricey repair at a shop in Belleville. The repair cost as much as the clock is worth but it was worth it to me just to have it back in working order. Unfortunately, I had to return it to the store 3 times for repair and even then it only worked for about two years. For that kind of money, I expected more. I had heard that Terry Biegert, the owner of Biegert’s Jewelry, did good repair on clocks and watches, so I decided to visit with him to see if he thought the clock could be repaired, hopefully for the long-term. Mr. Biegert had my clock back to me at the end of the week! I could tell a difference the first time I wound it up and the clock keeps better time than it ever had for me before. Mr. Biegert also shared his knowledge of such clocks with me. I’d highly recommend his store and service. He has some really beautiful jewelry as well. Old estate clocks too!
    3 people found this review helpful 👍

  • 2/5 Gina B. 2 years ago on Google
    So in response to the owner's response to my review, you are saying your wife was having a heart operation and you were at the store?? Not there WITH your wife? My review should be the least of your worries. I'm sorry. A few mornings ago i stopped in here with some jewelrry and watches. I had some pieces I wanted to have fixed, some I wanted to have appraised and some I was considering selling. I picked this particular jewelry store after considerable research because their website said they offered all of these services. (Side note: I stopped on a day I had left the house quickly to pick something up which happened to be right near this store. Since I left suddenly, i was wearing sweats and had my hair pulled back.) From the moment I walked in, the gentleman working there was abrupt and less than helpful. In fact, his behavior made me feel unwelcome and he seemed annoyed that i was there. When I asked if they did appraisals, he quickly said no. When I asked if they repaired watches, he said not really. Whe i asked if they bought jewelry, he quickly said no. Since their website says differently, I can only assume that either he was judging me by my appearance or their advertising is all lies. Either way, I will never go to this jeweler again or recommend it to anyone.
    1 person found this review helpful 👍

  • 5/5 Marlo H. 2 years ago on Google
    This Jewelry store is Amazing! I went to 4 other jewelry shops and it didn’t even come close to the customer service here. I highly recommend this place over any others. The selection he has in his store is breathtaking. This is the best jewelry store I have ever bought anything from.
    1 person found this review helpful 👍

  • 1/5 Brian B. 5 years ago on Google
    Awful customer service! I went into the store today to sell a ring and look for an engagement ring. When I approached the counter and told the man I would interested in selling my ring, he told me that my ring “wasn’t right” and when I asked for more detail I also told him that I didn’t have much knowledge about jewelry. Then he basically said that the ring I brought was fake, and when I said that I didn’t think it was, he said He was just trying to educate me. I will not be back to purchase an engagement ring and I hope he knows he lost a sale because of his rude attitude. Go somewhere where the customer service isn’t rude and actually tries to care for their customers, and not somewhere makes you feel stupid for walking inside.
    1 person found this review helpful 👍

  • 5/5 Lindsay K. 3 years ago on Google
    I received excellent service at this jeweler. My ring was resized perfectly from initial fitting/sizing to finished product. Mr. Biegert is a full service jeweler, and obviously very knowledgeable. He also did an inspection of an old watch of my husband's and when he was sure he could not repair it himself, offered us the contact details for someone who could. I was so pleased with the service and pricing here that I ended up buying some earrings that I will treasure forever. The store is easy to find, and parking is available very nearby (within a block).

  • 5/5 Brandy M. 2 years ago on Google
    Amazing people in this store. They were very polite and quick. I bent my wedding when I slammed my finger in a door and they were able to fix it very quickly as well as adjusting the size. It was much appreciated and I will definitely be back.


Call +1 618-345-3399 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business
    • ✓️ Identifies as veteran-owned

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