SATURN image

SATURN

Electronics store

👍 Cashier staff are so rude. When i reject the extra insurance for the items their behaviour suddenly change. Looks like they are motivated to earn extra commission. People often mention store, staff, good, items, prices, helpful, Saturn, shop,


Address

Königsallee 56, 40212 Düsseldorf, Germany

Website

www.saturn.de

Contact

+49 221 22243333

Rating on Google Maps

4.10 (4.4K reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 AM to 8 PM
  • Sunday: Closed
  • Monday: (Easter Monday), Closed, Holiday hours
  • Tuesday: 10 AM to 8 PM
  • Wednesday: 10 AM to 8 PM
  • Thursday: 10 AM to 8 PM
  • Friday: 10 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: store (16) staff (13) good (7) items (7) prices (7) helpful (6) Saturn (6) shop (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Ramin I. 4 years ago on Google
    A ver good Elecrical store with great variety of cameras televisions refrigerator, washing machine, dishwasher, microwave oven, electric shaver, iron, hairdryer and many other appliances You could find everything you need of electrical goods. The staff are very nice and helpful.
    2 people found this review helpful 👍

  • 4/5 Laxman A. 1 year ago on Google
    Cashier staff are so rude. When i reject the extra insurance for the items their behaviour suddenly change. Looks like they are motivated to earn extra commission.
    2 people found this review helpful 👍

  • 5/5 N S. 2 years ago on Google • 147 reviews
    This is one of the biggest Saturn outlets I have ever visited. The place is huge. It has lot of products with great prices as well. The staff are quiet helpful in answering the questions. But when I visited recently, the topmost floor was closed and was not allowed to enter. It was not that crowded on a Saturday morning. I have visited this place multiple times.
    1 person found this review helpful 👍

  • 2/5 Cip D. 1 year ago on Google
    All the good things are not in stock, the employees are not very qualified.
    1 person found this review helpful 👍

  • 3/5 Hijinio R. 1 year ago on Google
    It's on multiple floors, but not very deep. There's a variety of items (music, games, appliances, laptops, etc.), but they are very expensive and selection is limited. The games floor was probably the most interesting with their life-sized statues. I didn't have any interaction with staff.
    1 person found this review helpful 👍

  • 5/5 Praneeth P. 2 years ago on Google • 333 reviews
    This store is a heaven for anyone who is interested in electronics. They have each floor (at least a half) dedicated for each category, from home appliances, TVs, computers to speakers. The prices are not cheap, but you will find some good deals if you visit.

  • 5/5 Padmini M S. 10 months ago on Google • 290 reviews
    The biggest Saturn shop that I have seen. This shop has everything for your electronics needs- home appliances, laptops, TVs, and even accessories like phone cover, etc. We were particularly impressed by one of the staff members who explained us about the working of various vacuum cleaners, price comparisons, buying options etc. Great service indeed!

  • 5/5 ido m. 9 months ago on Google • 111 reviews
    I was very impressed by their selection and customer service. They have a wide range of products, from laptops and smartphones to cameras and drones. They also have a lot of accessories, such as headphones, chargers, cases, and speakers. The store is well-organized and easy to navigate, with clear signs and labels for each category. The staff was very friendly and helpful, answering all my questions and giving me useful advice. They also offered me a free trial of some of their products, such as a VR headset and a smartwatch. They were very knowledgeable and professional, explaining the features and benefits of each item. They also helped me compare different models and prices, and suggested the best options for my needs and budget. I ended up buying a new laptop and a pair of wireless earbuds, and I was very satisfied with my purchase. The checkout process was fast and smooth, and they gave me a receipt and a warranty card. They also offered me free delivery and installation for my laptop, which was very convenient. They also thanked me for choosing their store and invited me to come back anytime. I would highly recommend Electro World to anyone looking for quality electronic products and excellent service. They have everything you need and more, at reasonable prices and with great customer care.

  • 4/5 Shashank S. 4 months ago on Google • 98 reviews
    Cool collection. Price a bit not so cheap but super collection. Must go.

  • 5/5 Ruthvik G. 4 months ago on Google • 83 reviews
    We had a great experience at this store. The processing was quick and and everything was handled exceptionally well. Not to forget, it was possible only with the help of Mr.Ghennem and Mrs.Stolla. They went out of their comfort zone just to help us by showcasing that customers are above everything. Glad that we found them in order to make our shopping joyful:)

  • 5/5 Tomu �. 7 months ago on Google • 66 reviews
    The personal is nice and even though they are renovating they have a lot of stuff to check

  • 4/5 Meera 8 months ago on Google • 50 reviews
    Huge electronics store. Being renovated but the upper floor still accessible. Wide variety of items at good prices. Friendly staff.

  • 5/5 Krishnendu D. 1 year ago on Google • 44 reviews
    Good Place for Electronics Item shopping. Visited to check out Laptop. One time visit must before buying from anywhere.

  • 3/5 Abhinav V. 1 year ago on Google
    Good store but has very less staff

  • 5/5 Alan S. 1 year ago on Google
    I wish we had stores like this in the UK. It's like a cross between Currys/PC World/HMV

  • 4/5 Sherif S. 1 year ago on Google
    Got the best 02 sim card with great discount Yet, it is very difficult to find someone to assist.

  • 4/5 RosTeK V. 1 year ago on Google
    Good place to come check the stuff and buy IT online

  • 2/5 Natasha A. 1 year ago on Google
    The managers are not friendly and don’t want to help with items. The managers don’t want to check in stock. They absolutely not interested in selling products.

  • 4/5 Milos B. 1 year ago on Google
    Nice store but the stuff in the store seems not interested for customers some time.

  • 2/5 Yana 1 year ago on Google
    Terribly incompetent shop staff! Very lazy, not knowing anything, inattentive. Can't help with product search. We asked them about the availability and for some reason the employee took us to the hall and showed us a completely different product and said "yours are not here." Lol. We had to ask to see the goods in the database, the employee himself did it very lazily and reluctantly. The product was not found. We asked him if he could look at other Saturn stores. He said that they do not have a single base. Haha! Okay, we went out and bought from another store. If Saturn is interested in good sales, you should hire people who are INTERESTED in the job! Not lazy people.

  • 5/5 Predrag V. 1 year ago on Google
    Great selection of everythimg they have, and they have everything! Helpfull staff! Good prices!

  • 3/5 Elliot M. 1 year ago on Google
    Quite a large Saturn, very nice but so much wait if we need to ask something to staff.

  • 5/5 anasnet360 2 years ago on Google
    The shop consists of 4 floors for all electrical supplies, I got a UK plug to EU

  • 1/5 fabiola reis (. 2 years ago on Google
    Horrible costumer service. We have been dealing with a online team in order to make sure we were purchasing the right equipment and they ended up re-directing us to the local store in Düsseldorf to arrange the delivery. Once we arrived at the store they gave us a complete different information about our items and nothing would be delivered as scheduled. Besides the rudeness and lack of training in how to deal with a costumer, the store team basically said they don’t care at all about any of the information was given to us. Next time Amazon it is…

  • 4/5 Mike J. 2 years ago on Google
    A lot of stuff, big variety, pricesare ok, but do your homework and then go there, so that the salesperson are not misinform you regarding a product.

  • 5/5 Jorge G. 2 years ago on Google
    Very good site and quality. Difficult to park better goes on foot.

  • 1/5 Renato 2 years ago on Google
    At this shop explained me that, by German law, when a product displays a price tag the vendor is not obligated to sell it for that price, he can charge whatever he wants. At this shop most of items is offered for a different price than the one that will be charged and they simply don't care because they can do that.

  • 5/5 Erick H. 2 years ago on Google
    The location is excellent and the staff is very helpful. It was very helpful to be able to explain what I was looking for to them in English. They offered a variety of options and reasonable prices.

  • 5/5 Anak Agung M. 2 years ago on Google
    Really Big saturn store i have see in germany 🇩🇪, completely full of options to choose all kind of electronic in this store with good prize too.

  • 5/5 Purvang K. 2 years ago on Google
    Awesome store... One of the biggest I ever been to.

  • 1/5 Raimund S. 2 years ago on Google
    Faq more...

  • 5/5 Kaushik S. 2 years ago on Google
    You can get all electrical and electronics items in Saturn.

  • 5/5 annette h. 2 years ago on Google
    Heaven on five floors

  • 5/5 Vianeey T. 2 years ago on Google
    Great Customer Service

  • 5/5 aziz b. 2 years ago on Google
    Best place for electronics in NRW.

  • 5/5 Wesley B. 4 years ago on Google
    Fantastic game departement, you can find it on the upper floor :)

  • 5/5 hitesh r. 4 months ago on Google • 2 reviews
    The staff was very friendly and helpful, answering all my questions and giving me useful advice. They were very knowledgeable and professional, explaining the features and benefits of the phone. They also helped me processing the application for the iPhone very fast. Hats off to their patience they were not at all irritated by few of our dumb questions😉. Thanks a lot @Mr.Ghennem and @Mrs. Stolla for helping us in purchasing a phone without any hassle. Happy new year have a wonderful year ahead😊.


Call +49 221 22243333 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
    • ✓️ Assembly service
  • Recycling
    • ✓️ Batteries
    • ✓️ Electronics
    • ✓️ Light bulbs
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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