Unfortunately I can give only no stars at all... I have gotten transfer papers from my HNO Dr., then I did the online application with this clinic, however no feedback at all from this clinic. Calling is also no option as no one ever answers the phone (also have left a voice message - with no luck of course). Will now call Florence Nightingale & Uni-Klinik Düsseldorf as viable alternatives!

(Translated by Google) Friendly staff. Very well-kept furniture. To stay you should bring yourself something to eat. No "room service" (😂) and no delivery service within reach. Small snacks and fruits and water available for free. Good night 😘😴 (Original) Freundliche Mitarbeiter. Sehr gepflegte Einrichtung. Zum Übernachten sollte man sich selber was zum Essen mitbringen .. kein „Roomservice“ (😂) und kein Lieferdienst in Reichweite. Kleine Snacks und Obst und Wasser kostenlos vorhanden. Gute Nacht 😘😴

I spent 3 nights in the sleep clinic. The organization was really great: all the necessary information was available in advance, the reception on the first and subsequent evenings was nice and uncomplicated. The single rooms are modern, comfortable, have their own shower room, TV and WiFi are available - absolutely hotel character. The employees are helpful and always on hand. The results were sent over the phone the following day and even when I couldn't be reached by phone several times, they persisted and kept at it until they reached me. I have a clear recommendation! Top!

I would like to share my excellent experience at your sleep medicine clinic. I spent two nights in your clinic for a check-up and I can only describe it in one word: EXCELLENT! From the first meeting with the staff to the handing over of the documents and the subsequent advice, everything was wonderful. All employees were courteous, friendly, attentive and simply human. The rooms were absolutely clean and pleasant. Everything fit together perfectly. I would like to thank all employees and wish you all the best for the future. Thank you!

(Translated by Google) The staff was very pleasant, but unfortunately I wasn't really able to learn anything new with the results. My problems falling asleep were not resolved. In my case, referring to simple sleep hygiene measures, I find it cynical, when one had struggled with it all one's life and had used such tips endlessly. Yes, you are referred to other other doctors, who are just as unsound and you are left alone with the unanswered question “Why can't I fall asleep?” A clinic that specializes in sleep has to do more. (Original) Personal war sehr angenehm aber leider habe ich mit den Ergebnissen nicht wirklich etwas Neues erfahren können. Meine Einschlafprobleme wurden nicht behoben. In meinem Fall, auf simple Schlafhygiene-Maßnahme zu verweisen, empfinde ich als zynisch, wo man doch schon sein Leben lang damit zu kämpfen und solche Tipps unendliche Male angewandt hatte. Ja, man wird an andere weitere Ärzte verwiesen, die dann aber genauso unfündig sind und man mit der unbeantworteten Frage ,, Wieso kann ich nicht einschlafen?", alleine bleibt. Eine auf den Schlaf spezialisierte Klinik muss mehr leisten.

Ich möchte mich ganz herzlich bedanken. Ich war 3 Nächte bei Ihnen. Es war ein sehr angenehmer Aufenthalt in Ihrer Klinik. Unterbringung in sehr schönen Einzelzimmern. Das ganze Team war sehr freundlich und alle haben es einem so einfach wie möglich gemacht. Auch die ärztliche Betreuung war sehr gut. Ich bin sehr froh, dass ich bei Ihnen war . Man kann die Grand Arc Schlafklinik bedingungslos weiterempfehlen.

(Translated by Google) Who likes to go to a sleep laboratory …. but here the stay is made as pleasant as possible. Everything is well organized and the rooms are very clean. The whole team is very nice. The doctors are very friendly and explain things in an understandable way. However, I would like to express my special thanks to Ms. Zimmermann from the night watch!!!! She is calm personified, very friendly and extremely emphatic. "Thank you very much, Ms. Zimmermann, for your patience and good encouragement"! (Original) Wer geht schon gerne in ein Schlaflabor …. aber hier wird einem der Aufenthalt so angenehm wie möglich gemacht. Alles ist gut organisiert und die Zimmer sind sehr sauber. Das ganze Team ist sehr nett. Die Ärzte sehr freundlich und klären verständlich auf. Meinen außerordentlichen Dank möchte ich allerdings an Frau Zimmermann von der Nachtwache richten !!!! Sie ist die Ruhe in Person, sehr freundlich und außerordentlich emphatisch. „Vielen, herzlichen Dank, Frau Zimmermann für Ihre Geduld und dem guten Zureden“!

I was in the sleep clinic for three nights. The reception was very friendly and nice. The beautiful, clean and bright single room with a modern bathroom had a TV, telephone and a comfortable electric bed. The staff are consistently very nice and have a calming effect on the patients. The telephone contacts with the competent doctor were always friendly. He calmly explained everything in detail, answered questions in a friendly manner and showed the therapy options. All in all, I can recommend this clinic with a very clear conscience. I was completely satisfied and felt very well looked after and cared for. I give it five stars and 👍👍👍👍👍.

(Translated by Google) It was a very pleasant stay. Very nice staff, who took a lot of time to explain everything. Anyone with insomnia can be referred to there with a clear conscience. (Original) Es war ein sehr angenehmer Aufenthalt. Sehr nettes Personal,was sich viel Zeit nimmt alles zu erklären. Wer Schlafstörungen hat kann sich ruhigen Gewissens dahin überweisen lassen.

Greatly organized. Nice rooms. Everyone is very friendly there. And the expert advice is simply great! I can only recommend this sleep clinic!

I felt very comfortable in the sleep laboratory! The stay and the interaction with the employees working on site was more than great and the colleagues there are very nice. The debriefings over the telephone were particularly helpful to me and questions were always answered.

I am 36 years old and it was my first experience with a sleep lab. I stayed there overnight on November 15th, 2023 and November 16th, 2023 each evening. I thought it was really great there. The staff was friendly and the rooms are modern and attractive. 5 stars for the facility and the staff. I can only recommend.

Seit einer Woche versuche ich vergeblich am Telefon zu den Öffnungszeiten Sie zu erreichen, natürlich wird auch nicht zurückgerufen. Als Dienstleister im Gesundheitswesen erwarte ich auf jeden Fall mehr Service. Sie sprechen mit Ihrem Concept Privatpatienten an, bieten aber nicht einmal die Möglichkeit an zu telefonieren. Muss ich mir Persönlich nicht antun, Sie werden aufgesucht weil es Gesundheitliche Probleme gibt und nicht unserem Hobby nachzugehen. (Translated by Google) For a week I've been trying in vain to reach you on the phone during opening hours, of course I haven't called you back. As a service provider in the healthcare sector, I definitely expect more service. You address private patients with your concept, but you don't even offer the possibility of making a phone call. I personally don't have to do it to myself, you are being visited because there are health problems and not to pursue our hobby.

Ich war bisher eine Nacht dort. Ich muss sagen, die Mitarbeiter sind alle sehr nett und hilfsbereit. Allerdings gibt es keine Bedienungsanleitung für den Fernseher, was vielleicht hilfreich wäre, da nicht alle technisch so versiert sind. Getränke gibt es nur auf Nachfrage. Da man bereits gegen 05:00 Uhr wieder geweckt wird und bereits um 06:00 Uhr das Labor verlassen soll, bleibt keine Zeit zum Duschen. Man muss sich schon dranhalten, wenn man pünktlich das Labor verlassen will. Ich hätte mir da etwas weniger Stress und Hektik gewünscht.

(Translated by Google) Each rating is individual, but I can only report good things for myself. The stay was very pleasant for me and I felt that I was in good hands there, the staff is very caring and very friendly, but the doctor's care was also explained in detail and professionally. All in all, I've been able to sleep well and rested for a long time, thank you! So I can only recommend this clinic! (Original) Jede Bewertung ist zwar individuell, jedoch kann ich für mich nur gutes berichten. Der Aufenthalt war sehr angenehm für mich und fühlte dort in guten Händen, das Personal ist sehr fürsorglich und sehr freundlich, aber auch die Betreuung durch den Arzt war ausführlich und fachlich gut erklärt. Alles im allen, ich konnte seit langer Zeit wieder gut und erholt schlafen, danke ! Daher kann ich diese Klinik nur weiter empfehlen !

Hatte letzte Woche 7 mal das Vergnügen dort zu nächtigen. Ich war wohl ein schwerer Fall. Sehr, sehr nettes Team, das in akribischer Kleinstarbeit meine Schwächen aufgedeckt hat und für Abhilfe gesorgt hat. Leider kann ich hier nur 5 Sterne vergeben, verdient hätten sie das Doppelte. Vielen, vielen Dank für alles an das ganze Team! PS: Absolut empfehlenswert!!

Ich war gerade wieder zur Kontrolle in diesem Schlaflabor, und im Gegensatz zum 1. Aufenthalt, bin ich dieses Mal komplett entspannt hier angekommen. Denn ich wußte ja bereits, dass ich hier gut aufgehoben bin. Sehr nette Einzelzimmer, eine gute Einweisung, sehr nettes Personal und gute Ärzte, deren Erklärungen auch verständlich sind! Also keine Angst vor dem Schlaflabor, zumindest wenn man hier hin geht! 👍 (Translated by Google) I was just back in this sleep laboratory for a check-up, and in contrast to the first stay, this time I arrived here completely relaxed. Because I already knew that I was in good hands here. Very nice single rooms, good instruction, very nice staff and good doctors, whose explanations are understandable! So don't be afraid of the sleep laboratory, at least if you go here! 👍

(Translated by Google) absolute recommendation. super nice staff, great rooms and top advice. (Original) absolute empfehlung. super nettes personal, prima räumlichkeiten und top beratung.

(Translated by Google) So I am more than satisfied. The stay was very pleasant. All super friendly! (Original) Also ich bin mehr als zufrieden . Der Aufenthalt war sehr angenehm. Alle super freundlich !

Highly professional team and appreciate the ongoing support.

The on-site clinic was very well organized, from the initial consultation to admission, and the staff were very attentive and friendly. The room was clean, accessibility was good, everything was great. The first conversation with a doctor was also very good and motivating, but unfortunately the second one was quite the opposite. I don't want my illness to be assessed in school grades and I'm not responsible for the doctor wanting an A. If my findings on site were "only 3-", then that is a great success for me, considering the initial findings. Doctor 1 understood this and encouraged me, Doctor 2 repeatedly revealed all sorts of dramas to me with the result that I ended up standing in front of the counter crying and circling around the device at home for an evening because I controlled myself and felt alienated. Despite everything, I got involved and was able to optimize the situation for myself with the help of Resmed. According to the app, the results are initially good, but personal feelings regarding insomnia and daytime tiredness gradually improve. The clinic responds well to questions and is willing to compromise.

(Translated by Google) I am infinitely grateful to this wonderful facility. Extreme snoring and sleep apnea have turned my nights into horror for almost 10 years. Despite numerous visits to ENT, pulmonary and sleep medicine specialists, I could not be helped. Here I was taken seriously for the first time, thoroughly examined and tested in the sleep laboratory. As a result, I was given a sleep mask that was quite annoying at first but actually helped. Last night (8 years after my first attempt to get help and a good 3 months after my visit here) was the first night I was allowed to sleep through for 8 hours at a time. Of course it was a process and the first weeks with the device were not easy, but after a good 2 months a steady improvement began, which ended in the current success. I don't know if anyone can understand that you wake up in the morning, feel relaxed, make coffee and drink while looking at the app that monitors your sleep and then starts crying with joy, but anyone who can will understand my gratitude can. (Original) Ich bin dieser wunderbaren Einrichtung unendlich dankbar. Durch extremes Schnarchen und Schlafapnoe wurden meine Nächte seit fast 10 Jahren zum wahren Horror. Trotz zahlreicher Besuche bei HNO-, Lungen- und sog Schlafmedizinern konnte mir nicht geholfen werden. Hier wurde ich zum ersten Mal ernst genommen, gründlich untersucht und im Schlaflabor getestet. Als Ergebnis erhielt ich eine Schlafmaske, die anfangs recht nervig war, aber tatsächlich geholfen hat. Gestern Nacht (8 Jahre nach meinem ersten Versuch Hilfe zu bekommen und gut 3 Monaten nach meinem Besuch hier) war dann die erste Nacht, die ich 8 Std am Stück durchschlafen durfte. Natürlich war es ein Prozess und die ersten Woche mit dem Apparat waren nicht einfach, aber nach gut 2 Monaten begann eine stetige Verbesserung, die in dem jetzigen Erfolg endeten. Ich weiß nicht ob jmd verstehen kann, das man morgens aufwacht, sich erholt fühlt, Kaffe kocht und trinkt, dabei auf die App schaut, die den Schlaf überwacht und dann vor Freude anfängt zu weinen, aber jeder der es kann, wird meine Dankbarkeit verstehen können.

(Translated by Google) Very friendly handling, nice treatment and competent advice. The rooms are modern and pleasant. I would recommend it anytime. 👍 (Original) Sehr freundlicher Umgang, netter Behandlung und kompetente Beratung. Die Räumlichkeiten modern und angenehm. Würde ich jederzeit weiter empfehlen. 👍

Musste für drei Nächte dorthin ins schlaflabor. Wurden von einem netten Team empfangen. Sie haben alles gut erklärt. Die Zimmer sind hell und freundlich und sehr sauber. Ist alles in allem super gelaufen. Würde wieder dahin gehen. (Translated by Google) Had to go there to the sleep lab for three nights. Were welcomed by a nice team. You explained everything well. The rooms are bright and friendly and very clean. All in all it went great. Would go there again.

(Translated by Google) There is a big parking problem. The café at the entrance to the building is always closed. Neither the staff at the doctor nor the people who are at the information desk. As usual, they know nothing of anything. zero interest... (Original) Es gibt ein großes Parkproblem. Das Café am Eingang des Gebäudes ist immer geschlossen. Weder das Personal beim Arzt noch die Leute, die bei der Information stehen. Wie üblich wissen sie von nichts etwas. Null Interesse....

(Translated by Google) Very nice staff You feel that you are in good hands (Original) Sehr nettes Personal Man fühlt sich gut aufgehoben

I had my sleep monitored with a device at home some time ago and last week had an overnight stay to test a ventilator. In both cases I was very satisfied. Very, very nice team who, with their extremely pleasant friendliness, helped to make my stay there as pleasant as possible. Unfortunately I can only give 5 stars here, the entire team deserves much more. Thank you very much for everything to the whole team! PS: Absolutely recommended!!

This was my second time at the sleep medicine clinic for a check-up and, like the first time, I received optimal care from start to finish. From the registration, where they successfully tried to get me a timely appointment, to the recording, wiring and overnight support - everyone was helpful, patient, friendly, approachable and competent. The rooms are modern, clean and functional. The evaluation was sent to me by phone and email the following morning. Thanks to all involved!

Great facility, had to go to the sleep lab there for three nights. Here your stay is made as pleasant as possible. Everything is well organized and the rooms are very clean. The whole team is very friendly. I would like to thank the entire team and Dr. Grüger, best advice and very friendly. Many many thanks.

Very modern facility. I felt well advised and looked after at all times. The rooms are modernly furnished and it was very clean. There is smart TV and a private bathroom. I felt comfortable and relaxed at all times. Thanks to the friendly staff :)

Very professional staff. They're really helpful and accommodating to you. It helps a lot that everyone speaks English there too. 10/10