I stayed at the Hotel Campanario for five nights during New Years. The first night I noticed that their was no hot water. I notified the staff and they told me to let the water run for thirty minutes and let them know if it got hotter. It never got hot - only luke warm. I continued to let them know but they never resolved the problem. Eventually they told me that that hot water pump was broke. So after five days I left the hotel and checked into another hotel that had hot water. I was never able to speak directly with the hotel manager about my experience. They have several properties and I’m not sure the manager spends much time at this hotel. So I sent an email to the manager and got the run-around. If you want a hot shower and bath don’t go to this hotel.

Great pool, good massages, beautiful rooms. We got a welcome drink after the arrival. Poor breakfast but all in all a very nice hotel and highly recommend when you stay in this town

Beautiful hotel!! The staff are so nice, everything is perfect. Nice breakfast, nice indoor heated pool and sauna. Great value for money!! Highly recommended.

OMG what a luxury. The spa is amazing, the rooms are huge and service is top. I really miss this place already! The swimming pool is small but great, the jacuzzi was indulging, the dry sauna was great, the steam sauna was not really steamy but never mind. The room had also a beautiful huge balcony and was huge itself with immense king size bed, the bathroom was great. The breakfast is a bit bad for such a place. Very basic. We are outside.

A very nice hotel located in the very center of Villa de Leyva, the external style complies to the whole village (spanish colonian) but inside it's a fully functional, modern, cozy hotel. All the rooms overlook a patio with a nice fountain, rooms are very spacious and nicely decorated, there is a flat screen smart tv, bed size is really generous for the local standards, our room also had an additional bed. The bathroom is also quite spacious and nicely decorated, the only annoying point was the toilet seat that couldn't stay open. Wi-fi is free and quite stable. The staff is incredibly kind and caring, breakfast is quite good and it's served at the table.

Great place to stay. Close to everything, clean, and quiet. From the first day till the last everyone that work on this Hotel was very friendly and helpful.

While staying here, we had the pool to ourselves every time. Breakfast was lovely, nice and helpful staff, comfortable beds, and it's only two blocks away from the Plaza.

Amazing place, pleasant experience and lovely time.. facilities are the best in town ( I checked over 20 hotels) and super friendly staff. Highly recomended!!

Awesome place and very quiet. However a little expensive!

Amazing hotel with excellent service. Clean and beautiful rooms. Breakfast included was delicious and lots of food. Great location close to the main plaza with parking spots. Highly recommend.