1/5 Chamaka T. 11 months ago on Google • 2 reviews
I
recently
stayed
at
Colombo
Village
resort
for
a
vacation
and
it
was
a
complete
disaster.
The
customer
service
was
extremely
poor
and
the
staff
was
very
unprofessional.
From
the
moment
I
walked
in,
I
was
greeted
with
hanging
faces
and
a
bad
attitude.
The
staff
seemed
annoyed
and
inconvenienced
by
my
presence,
making
me
feel
unwelcome
and
uncomfortable
throughout
my
stay.
The
rooms
were
not
up
to
par,
with
dirty
carpets,
stained
bedding,
and
a
general
feeling
of
uncleanliness.
The
amenities
were
also
lacking
and
outdated.
To
make
matters
worse,
the
staff
was
extremely
rude
and
unhelpful
when
I
tried
to
address
my
concerns.
They
seemed
disinterested
in
helping
me
and
made
no
effort
to
improve
my
experience.
Overall,
I
would
not
recommend
Colombo
Village
resort
to
anyone.
The
poor
customer
service,
unprofessional
staff,
and
dirty
rooms
make
for
a
terrible
vacation
experience.
Save
your
money
and
find
somewhere
else
to
stay.
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