I went to Shangri-La for dinner buffet with my family. We had the dinner at Central Cafe next to all day dining. Our meals were served hot and nicely decorated way. Both meals were delicious and fresh. Fruit juices too tasty. The staff were kind hearted people. However, the Cafe and ADD were not busy at all. Hope the place will be busier once tourism is picked up as early. Nice vehicle parked at the entrance. The price was too much when considering other hotels.

One of the best 5 star 🌟 hotel in Colombo City. You will feel the luxurious atmosphere when you enter the hotel amazing 👏. Rooms are really nice 👌 . Service is awesome. I will recommend full bord and morning breakfast is super good. Morning and evening view is wonderful . Restaurant's are super busy because there food are amazing. If you guys booking the Restaurant please book it before 1 week because always full. And staff service is very good and friendly 👌😊. Five star hotel gets 5 stars rating⭐⭐⭐⭐⭐ 😀..

Visited with my friend and family. One of the best hotels I've ever been. The food was delicious, and the buffet offered a wide variety of options. The hotel staff is extremely pleasant and competent. And I love the trio performance and the moment that I performed at the Grand Pinao. That moment is unforgettable and love it. I had a great time and looking forward to returning. ✨♥️

It used to be very professional and high standard hotel with all the good service and food. But sadly we found the staff is so rude and agressive in our last few visits. The food at Central used to be fresh and delicious. However that quality is no more. And food are really old and the variety is very lesser than before. Taking about sapphire lounge we used to hang out there for high tea, and the staff now is very rude with bad attitude, which is very disappointing. Literally we have to go to waiter to order something and after to settle the bill. And the staff isn't pleasant to talk they seems irritated all the time. I'm not talking about one day visit here and it happened several times so its not the same quality as before also they should really change the menu of the buffet and should provide fresh food instead of smelly rotten food. Specially cheese bread, pasta looks and tastes like 100 years old. Talking about pasta there was this female chef which didn't want to cook for guests when pasta was required. And the head chef was there then he asked why there aren't enough ingredients in the pasta which she was cooking, she accused the guests, saying the guests don't like too much ingredients. Getting more unprofessional and poor in quality of service and food.

Truly a 5* hotel in every sense. Every little details has clearly been thought about when it comes to comfort and having a good stay. The rooms are very stylish, modern, and clean. The breakfast buffet is amazing. The staff are so lovely and helpful. They are genuinely kind and friendly. I had a wonderful stay here. Thanks to all of the staff.

Shangri-La Colombo is newly constructed hotel in Sri Lanka. It has beautiful interior than exterior. The hotel reception is big and it gives nice view. Hotel model is eye catchy. Sea side hotel rooms are big advantage as they give beautiful view over Indian Ocean and Galle Face green. Top of the hotel is ideal place for sunrise and sunset.

I attended to a corporate event had a great evening. Everything was so organized and perfect. Excellent service was provided by the staff. I believe the management has done a great job on staff training & development. Cocktails were luscious and bites were mouth watering. We were sober and thought of staying. Luckily there were 2 vacant rooms and we stayed there. Rooms were fabulous and room service was outstanding. Super

I went there for Christmas and it was a different experience for me! Because i often used to spend my vacations on hotels that have nature background or a beach side hotels. But this is also a nice experience to feel! U can book a room in a higher floor and the night view is stunning! I stayed their until the new year and the view of fireworks for my room, just wow! Christmas dinner is also delicious!

I recently had the pleasure of staying at the most luxurious hotel in the country, and I must say that it surpassed all of my expectations. From the moment I arrived, I was treated like royalty by the friendly and professional staff. The food at the hotel was absolutely impeccable. Each meal was a culinary delight, with a wide range of options to suit all tastes. The chefs clearly take pride in their work, as every dish was beautifully presented and bursting with flavor. The rooms were clean and spacious, with a beautiful modern design that was both stylish and comfortable. The beds were incredibly comfortable, ensuring a restful night's sleep. And the views from the rooms were breathtaking, with stunning vistas of the sea that were simply unforgettable. While the hotel is a bit pricey, I believe that the level of luxury and service that it offers is well worth the cost. And for those looking to host events or exhibitions, there are plenty of halls and conference rooms that are perfectly suited to a wide range of needs. Overall, I can't recommend this hotel highly enough. Whether you're traveling for business or pleasure, it truly is the ultimate destination for luxury, comfort, and relaxation. If you're looking for an unforgettable experience, this is definitely the place to be.

I went for wedding here and everything was perfect. They provided a great service on the event day. It was a lunch function and Food was excellent. There was variety of food options . Taste was really good. Nice place. Overall I enjoyed every bit of the stay.

If you are a large family or a bunch of friends who are planing on staying, make sure you request to have all the rooms in the same floor. Due to security measures you can only go to the floor you have the key card for. Upon request they will provide you with extra key cards to visit other family members or friends who are in a different floor. But still if you can get all the rooms in the same floor that's much more convenient.

Went there for a birthday celebration dinner buffet at the Central café on 2nd of February 2022. Since it's a five star hotel representing a well reputed international hotel chain, we were expecting an international buffet for the particular day. Unfortunately the buffet was not up to the expected level of standard at all. Especially they hadn't any pork varieties for dinner buffet and being a pork lover, I asked from the chef whether they serve any pork dishes. Unfortunately the answer was a "NO" and they serve pork only on special occasions . Well I was totally disappointed and for the amount we pay for the buffet, they should have all the meat varieties (as all the other five stars does in Colombo) Surely a "NO-go" for me considering all the facts. On a day they have a real international buffet, I'll consider going back.

Attended a wedding recently and it was sad that Covid prevention regulations were not followed. Just a handful of guests were wearing masks and there was no social distancing as before since all tables had 10 chairs. Gloves to serve the buffet was kept at the end of the buffet table so I saw it once I finished serving ☹️ I think as a reputed star grade hotel in the city of Colombo , the administration should be more careful to take measures to prevent the spread of the pandemic.

Visited sometimes ago. Customer service is absolutely fabulous from front office to managers. Rooms are relatively spacious and well maintained. Focus on kids is remarkable. Foods are awesome and ample spread to choose. One of the best hotels i have ever visited. They have a day care as well.

This is the only hotel worth booking in Colombo if you’re interested in staying in a real 5-star hotel. We have tried other hotels in Colombo and they absolutely pale in comparison. Unlike other hotels in Colombo (which strangely have many “5 star” reviews which are extremely enthusiastic online) the hotel is actually new, service here is good and staff are attentive and proactive. There were aspects that were not perfect like the sink leaking water and the breakfast service being slow, but everything was in general decent and dependable.

The hotel services are very beautiful. The hotel is clean. Everything is great except for the food. Most of the food is cooked and fried in oil. We ask the chef to take this matter into account. There is a large mall from the inside door of the hotel. There is a sorority club and several restaurants inside the hotel.👌👌🌺🌺

Tried the dinner buffet at the Central restaurant Food was just as I expected! Exceptional!! Should mention that the staff was really shining doing their job precisely. Wish the prices were a little bit lower (after adding taxes and Service charges) but with government taxes and all I can understand when looking from the hotel’s POV. Keep up the good work!

I had my wedding here and everything was perfect. They provided a great service on the event day. It was a lunch function and Food was excellent. Almost all the guests complemented about food. We were given a honeymoon suite on the 25th floor. View from the room was amazing. All the required amenities were well placed. Very spacious and comfy suite. We were given a complimentary mousse cake which was so damn yummy with a bottle of wine which was also excellent. Next day for the breakfast there was variety of food options from Sri Lankan to Indian to English. Taste was really good. Overall I enjoyed every bit of the stay.

We went there for hightea. The staff was really professional and friendly. The atmosphere was excellent. The desserts and savory items were really tasty. 👌💯 If you are looking for one real 5-star hotel in Colombo, this is it. I saw huge difference between other star hotels that I've visited.

Went for the dinner buffet in the Central restaurant. Ordered two cocktails and Ice latte. That’s the best iced latte I have ever had. Its costed only 750/- and the coffee was awesome. The mains were good. The dessert variety was not good. Only limited items were there. Service was great. Note: It’s better to allocate guests with birthdays separately. Since the tables are close, if one table receives the surprise birthday cake, it’s no more a surprise for the other table guests😅

We went to Shangri-La for lunch buffet with my family. We had the lunch at Central Cafe next to all day dining. Our meals were served hot and nicely decorated. Both meals were delicious and fresh. Fruit juices too tasty. Staff were good. However, the Cafe and ADD were not busy at all. Hope the place will be busier once tourism picked up.

My Stay at Shangrilla was Comfortable. The rooms are carefully designed with an array of beauty & Luxury to pamper you for a memorable retreat! But its tiny in size which I wasn’t that happy with my claustrophobia! There wasn’t much of a selection at the Buffet for the overrated price they charge. Not really recommending it’s food options. The Customer service standards of all staff at Shangrilla was truly remarkable! They cater to your every request with sophistication! It’s a significant characteristic of the hotel’s top notch standards in quality & comfort! The central location of the Hotel offer you easy access to other good restaurants, banks, shopping malls, hospitals etc. in Colombo.

One of the top hotels in Colombo. A great venue to have weddings. It has multiple reception halls with a lot of space. Can accomodate big crowds. Car parking facilities are also provided for functions. Serves delicious food with a variety.

We stayed here twice on either end of our two week visit to Sri Lanka. The staff was professional, personable and so attentive. Our trip to Sri Lanka was a belated honeymoon and the staff made sure to acknowledge the occasion with special treats at each stay. The rooms are clean and nicely appointed. We took advantage of most of the offerings - the pool, spa, fitness center, restaurants and the proximity to the waterfront. All were lovely and very convenient for our short stays. Having access to the mall next door was also very convenient for last minute needs. We will have to spend more time in Colombo during our next visit and this will be our first choice!

The feel of luxury that you get at the entrance of Shangri-la Colombo supersedes that of its competitors to a certain extent and the good stuff do not end there. Attention was given to details and the lobby are is elegantly decorated and furnished. The food was delectable and the service was fine. However ,parking can be cumbersome on a busy day.

I have attended multiple events here in the past few years, and the service was always excellent. All their event halls look luxurious and well-maintained. I love their décor, especially during Christmas time. The staff is very friendly. If you're attending an event, make sure to receive the parking pass before you leave, or else you will be charged for parking. Their buffets are nice too.

Beautiful hotel with exceptional service. Room was immaculate with everything you need for a comfortable stay. The ocean view was incredible. Pool was fun and very clean. The spa was very well kept with a steam room and vitality pool, lovely to chill out here and have a shower after spending time at the pool. Very handy for sunset stroll on Galle Face Green. Went for their buffet. They have many options in their dinner buffet

Two stars because the hotel is relatively clean. Every Sri Lankan food item was too spicy and nothing was mild. Service was slow and buffet was over crowded. No social distancing at all. I felt like all the covid19 rules are only applied for powerless regular citizens. Many sercurity/ army people were there and I felt uncomfortable because it was like an military event. Even the whole dining area was filled with security people. If I knew that earlier I would not come here at all. No prior notice when I got there. That's how everything happens in this country. No prior notice of any event for the guests. Anything goes with out a prior notice and don't complain if things go sour according to your expectations. Not a calm hotel. That is certian.

A star class hotel. Created near galle face. Very beautifully crafted. The food is very tasty. Has a friendly and efficient staff.

A fancy buffet. Starting from soups, salads, Thai food, sushi, Indian food, Sri Lankan dishes, plenty of meat dishes, Italian and a great selection of delicious desserts. It was one of the best buffets I’ve personally experienced. Do not want to make a Comment about the pricing as everything is pricey in the current situation.

Dinner buffer at The Central is one of the best buffet I've ever had. Food was that much delicious. There was a wide range of choices of different cuisines. And the customer service is highly appreciated. Looking foward to dine in again.

Amazing stay at Shangri la Colombo. The breakfast is excellent with a wide variety of food options even for vegetarians. The service is efficient and the staff responsive and kind at all times. The spa and the swimming pool are brilliant and it's definitely a good place to a quiet comfortable stay. The views from the place are breathtaking and couldn't recommend more this place for a nice holiday alone or with family.

Excellent service in a lovely hotel. The room was perfectly furnished with all the necessities for a comfortable stay. The view of the water was breathtaking. The pool was clean and enjoyable. With a vitality pool and steam room, the spa was immaculately maintained. It was nice to unwind here and take a shower after using the pool. Very convenient for a stroll on Galle Face Green at sunset. visited their buffet. There are plenty of choices at their supper buffet.

Thank you so much Onella De Silva <3 Had my brother n law's wedding at hall "The Spice". Gotta hand it out to Onella De Silva the events manager for going the extra mile to make the day memorable for us. From the first day of contact till the end of the wedding day she accompanied us very well. She was polite and kind enough to explain everything to us and she took good care of every detail of the work. Thank you very much for that. Nirudda: He was the incharge of the function on the day. He was very professional and he treated us to every request of ours. He never said No for anything which we asked which we really admire. He and his team is first class and very well trained and so focused on the customer service. I have never experienced such an outstanding customer service anywhere else. On behalf of our family, I thank you all so much for everything you did to make our day unforgettable. <3

AMAZING hotel - one of my favorites I've ever been to. I loved that the hotel was conveniently connected to the mall so we could do a bit of shopping and run errands prior to our departure. The pool area and women's locker room was simply stunning. I loved that there was a hot tub in the women's locker room. We had dinner at the buffet restaurant which was the most amazing buffet I have ever seen (for only around $20 / person).

One of the luxurious hotels in Colombo from the popular hotels chain. I love the food and modern architecture of the hotel. Various options on the buffet and delicious, including authentic food. Friendly and helpful staff. From the hotel you easily access the One Gale Face shopping mall as well.

We had our wedding reception here, great food, excellent suite that came as part of our package and a fantastic buffet offering. We had a very positive experience at Shangri La Colombo that lives up to the name but beware that planning a function here does have some drawbacks. For example, it's a factory for weddings. On any one day there will be 4 separate weddings held at the venue and if the function before yours finishes late or is at all delayed then this will have a flow on affect to your wedding function as well. Similarly, security and parking is understandably very strict and this will delay guest access to your function - it took our guests up to an hour to access parking. We can't fault the staff, they were very efficient and professional when helping to remotely arrange a reception whilst we were overseas and with the setup and pack down, but there are drawbacks to having a seamless function in such a sought-after venue. In addition to this the food was a highlight and exceptional in its quality!!!

Went here for the dinner buffet with my family. Had a fantastic server- Mr.Lakruwan. He was attentive, active and a very professional person. He made sure we were very comfortable and attended to all our requests with a smile. We've been to other hotels and the hospitality here really stood out. Will definitely visit again soon :)

Professional service by hotel staff. I was able to arrange a New Year’s Eve dinner for my parents. Being abroad I had no trouble coordinating with Mr.Tuan for making this possible. My parants had an exceptional time, with great tasting food. 🇨🇦

Visited Shangri-La Colombo and was pleasantly surprised by the cozy ambiance that enveloped the place. The atmosphere exuded warmth, creating a truly inviting experience. The service was exceptional, with attentive staff who made sure every moment was enjoyable. A delightful spot for those seeking a comfortable and welcoming environment. Highly recommended! 👍

Shangri-la Colombo is one of the best luxury five star hotels in the heart of Colombo. You get a picturesque view of the old parliament and port city of Colombo. One of the must mention is the quality and attitude of the hotel staff. They are very kind, easily reachable and very helpful. I visited as a Chinese tour guide, that day one small kid of my guest family went missing suddenly. I was shocked and worried, but reached the hotel staff for seeking assistance to check CCTV footage. They quickly responded and actually brought back our small kid within a few minutes where she was idling on another floor. I really appreciate their responsiveness on such events. Hotel didn't provide parking for tourist vehicle overnight. I'm not clear whether it's a security precaution or they actually don't have enough parking space. In Colombo it's a headache to park outside your vehicle overnight. This location is walking distance away from famous sea food destination "Ministry of Crab" and Dutch Hospital shipping complex, where there is a nice ambience for chilling! Hope you'll pay a visit.

My stay at this hotel was nothing short of amazing. From the moment I arrived, I was greeted by friendly and attentive staff who made me feel welcome. The room was beautifully decorated, spacious, and had all the amenities I needed for a comfortable stay. The bed was incredibly comfortable, and I had a great night's sleep. The hotel's facilities were outstanding, including the rooftop pool with breathtaking views and the well-equipped fitness center. The on-site restaurant served delicious meals, and the breakfast buffet had a wide variety of options. The hotel's location was perfect, within walking distance of major attractions and public transportation. What stood out the most was the level of service provided by the staff. They were always available to assist with any requests and went above and beyond to ensure my stay was enjoyable. I highly recommend this hotel to anyone visiting the area. It offers a luxurious and memorable experience for guests.

This hotel in Sri Lanka is truly exceptional and undoubtedly the best. Its beauty is unmatched, but the luxury comes with a higher price tag. The delicious food with its wide variety, especially the buffet, is a culinary delight. Highly recommended for a visit that is truly worth it.

I was at Shangri-La Central on a Saturday night with friends for the buffet. There was a wide variety of dishes, and the food was delicious. The atmosphere was pleasant and lively. However, it happened to be my friend's mother's birthday, which he had mentioned in the booking note. We were unsure if they had noticed, so we had to inquire about getting a cake to celebrate her birthday. Regrettably, the staff called a lady who was a bit rude. She attempted to place the blame on us, stating we hadn't mentioned it in the booking, even though we showed her the note. It was understandable if they didn't notice the booking note, but their handling of the situation was unacceptable for a reputable 5-star hotel. Eventually, they provided a cake for my friend's mother, but it was too late as all the guests had already left. So, I would recommend being very clear and double-checking with the staff about any special requests before your visit.

I had the pleasure of attending an event at this wonderful establishment, and it left quite an impression. The spacious ballroom provided ample room for guests to mingle and enjoy themselves. Now, let's talk about the food – it was nothing short of delightful. Each bite was a burst of flavor, and I found myself going back for seconds. The culinary experience truly added a special touch to the occasion. The staff deserves a round of applause as well. They were the epitome of professionalism, always ready to assist and ensure everyone had a great time. Their helpfulness made the event run smoothly. As for parking, there's the convenience of an underground lot, which is a big plus. However, I must admit that finding your way to the hotel from the parking can be a bit of an adventure. A minor hiccup in an otherwise excellent experience. In summary, I would highly recommend this place for any event. The spaciousness, delicious food, and attentive staff make it a top choice. Just be prepared for a little post-parking exploration, but it's well worth it for all the other wonderful aspects it has to offer. 👌

An excellent hotel with modern design located in a beautiful area and had an easy access to the biggest shopping mall in Colombo city. Most importantly are the friendly and attentive staff, where guests’ enquiries are met with a swift response and hospitality. The hotel rooms are very well designed with beautiful decoration and furniture. The view towards the ocean is spectacular and unique. Bathroom has a good size and shower area is nice and very well designed. Breakfast is also outstanding with many selections and varieties. The hotel is also within a close proximity from several dinning options and various entertainments. Absolutely this hotel is one of the best choices in Colombo for leisure or business stays.

All shangs are really not equal. I am in a hurry to leave this one! Service is just substandard. Booked nanny services (10 times the market rate) only to be told that the child must be locked up in our room the whole day, policy that was never communicated beforehand. Thank God i was able to arrange for alternative service on my own. Food is OK but again prices are simply predatory. Hotel gives the incorrect perception that they provide activities for children, there are none. The adventure zone at the mall is at a cost. So only positives are the location and the direct connection to the mall. Frankly, i would rather recommend trying the new Marriott i had the pleasure to visit as well, better quality services and much better rates, so greater value for money!

I've been here many times for different purposes. The upper floors have a great view of Colombo city & the sea! They have lots of restaurants and there are many varieties of food in these restaurants. Service is a bit delayed and most of the rooms are a budget type, smaller ones. The Grand Ball Room hall can accommodate an event of 1000+ in capacity but managing the buffet is a challenge with the limited space there. I've been to the board room and a few other meeting rooms which are in good quality.

Truly a five star property in Colombo. Superb restaurants with a great variety of food! Western food/ Chinese food/ Japanese food/ steak 🥩 and Grilled food.. etc. All hard liquor 🥃 / beers 🍺 and wines 🍷 available. Rooms are new and fully equipped with all latest facilities. Swimming pool area is cool but comparatively the pool is so small.

Fully entertainment place dress also good selaction

Rooms are neat, clean and sufficiently spacious. Nice view too. Bed is good but pillows are not. Got Neck pain. Breakfast varieties are good. Taste is just okay. Table service was not well managed, though they promises and noted the table numbers etc, after multiple reminders only got serviced. May be because of too crowded. Mall access is there, which is helping to pass time in the evening.

This place used to be very good and well run but no more it seems. I called to book but was on hold for a long time once redirected from the front desk to Shang Palace. They then called back after I hung up which was a positive. I gave them a chance and went to lunch after booking. However apparently during lunch only dim sun is served. I was not informed of this at the time of booking so that was then a wasted trip. I was directed downstairs to the Sapphyr lounge for a burger instead. The burger took 40 minutes to arrive and tasted awful. The fries tasted and looked like the cheap fries you can buy at food city. We asked a round of drinks to be served with the meal but that did not happen. Final bill for 4 iced coffees and 2 Burgers was Rs 20,000. Would have been worth it if the meal tasted nice and the service was good but that was not the case. Sad really as it was not busy and more staff than guest with around 8 people in total there so no excuse for the poor service for which only the management can be blamed.

The best place to hangout and dine in. I recommend to reserve your tables before your visit their restaurants. Specially their all day dining restaurant Central because I've gone to Central without a reservation and I couldn't even enter to it. They said that the place was booked by some larger group of people or some. So I had to visit sapphyr lounge and the ambiance was pretty nice. The music was good but I had to wait for such a long time to get ordered the food. Also they took really a big time to serve the food. I was expected to have my food ASAP but I had to waited for a long time and it caused me to face for big traffics on road when I'm on my way to the home. So I really request the hotel staff to serve the customers fast.

It was my second time at Shangri-La and this time it was a wedding. All covid-19 safety protocols were followed. There was a spread of different varieties in the buffet. I would mark food is average compared to my last time visit. My main attraction was the mee goreng that was served. However, we had a good time at Shangri-La

Love the cake. It was super soft and delicious. Best cakes in SL.

very good food, due to covid hardly anyone there

Best buffet in Colombo. Priced little over Rs 4500. Tasty food well worth the price. Good dessert spread. Everything is super delicious.

Nice place for very comfortable stay. Specially for business meetings. Also very friendly and helpful staff. Better view from, lake view side rooms.

Rightfully 5 stars. Staff is very attentive and hospitable, the swimming pool is clean and big enough to cater for both relaxing swimmers and sportive swimmers, the changing rooms have a steam room and large showers available so you don't need to go to your room first. The breakfast is so extensive and tasty that you can easily skip lunch and go out for the rest of the day without worrying about finding food until dinner :) All in all an amazing place to relax and unwind from the noise and bustling streets of Colombo.

Placed an order for a cake through the website yesterday, for pick-up at 7pm. Reached the hotel at 9.30pm and it took half an hour for me to get the cake, even after having mentioned 7pm as the pick-up time. This is my second bad experience in a month. Last time (08th Nov) they took one hour more than the said time to give me the cake. Hope this gets better!

Absolutely avoid at all costs. The staff are the worst you’ll ever meet. I invited a friend for lunch and he’s a photographer by profession. He had brought his equipment and the front staff had treated him very badly and even toppled his equipment on to the floor. When checking out I found incorrect items were billed for. I wanted to raise these issues the following day as I was a regular client, instead they threatened to call security if we decided to leave without paying. To say I was shocked by such behavior is an understatement! Paid the bill in full, never to return.

We visited Shangri la Hambantota last week and it has been one of the most memorable trips we've had as a family of 4. The hotel is jam packed with activities for kids and very thorough in keeping in line with covid protocol. The hotel staff were all so friendly and ever ready to meet our needs. A special mention to the restaurant waiter, Dularu, who catered to our needs on multiple occasions during our meal times and Akash, recreational staff member, who was friendly and very knowledgeable on the hotel's history. We look forward to visiting you all again! Thank you Shangri la!

We went for the dinner buffet. The place was too crowded and too noisy. Felt like I was in a train station. Food was not the best it’s average. Shangri-la could do more justice for food. Desserts were comparatively good; Sri Lankan desserts narang kewum and dodol were delicious. Felt congested and the place needs to be more organized. However, 5 stars for the staff. Friendly, welcoming and caring!!!

Lobby bar has a nice atmosphere with a live band. Of course different days they pick up different genres. I just love the outside sofa.

Everything is great, but the parking arrangements, my advice is to park your vehicle out side and enjoy the brand new facility. We watch a movie at 01 Galle Face. It was a wonderful experience.

Absolutely amazing! Staff, food, service, rooms, everything is a 5-star experience! Would definitely come back!

What to say.. The most modern and best hotel in Colombo with probably the best address.. It was a great addition to Colombo collection of global hotels.. Shangri-la maintains their high standards here as well... I dropped by for a coffee.. Quite late.. Well there were a couple of waiters from whom I didn't get the right vibes.. There was no smile.. No proper greeting.. U expect that from a hotel of this standard.. The coffee was good.. Price was also OK.. Shangri-la is a good place for a coffee.. Drink and also a good meal.. Prices are bit expensive.. Dont forget to take the parking voucher before you take off..

Good food... although the varieties are limited to that what was offered pre COVID time

💖

So many luxury brands to select from. Food studio has a variety of food & beverages selection. Open area of the food studio has a very nice view of the city. Its a comfortable & lovely place after sunset. Nice place to have a cool beer.

Amazing staff. They were like family members. From the entrance itself it shows the standards of the best 5 star hotel in Colombo. Food was also delicious. Well worth the price. Surrounding was attractive. Currently this is the best luxury hotel in colombo. I can recommend for anyone this hotel.

Went for product launch.. the main event was in a grand hall.. Spacious and with a high ceiling. They also have an open space in one of the top floors, it was covered with a prefabricated awning/tent. It was well places and decorated, but it got crowded far at the buffet and the was quite the line. Food was as good as expected. The tea, snacks, done and dessert all.. The chocolate ganache (?) Was a bit too rich IMO though (your tastes may differ)

Outstanding 5 star worthy hotel by all standards. Exceptional professional and friendly staff, food, facilities and services. Adjacent mall with all kinds of shops and restaurants. Don't miss the beautiful live band at the club! Smokers however will encounter strict non-smoking polices, including non smoking in the outdoor pool area that has many spaces possible to be designated for smokers totally far away from other guests.

Superb property. Secure property. Well maintained property. Beautiful property. Well appointed property. And I could go on but you get the meaning. We spent three days and the family occupied the Maya Suite with panoramic views over the ocean. Superbly comfortable. The breakfast on the 3rd floor was delicious with a wide variety of options. The Horizon lounge and afternoon tea with delectable short eats. Hotel is connected to the Galle Face shopping plaza and restaurants. I would unreservedly recommend this property. Not only for its hardware but its software...the people that work there. Kind and professional.

We didn’t stay at the hotel, but did went several times for the cakes in the restaurant! Lovely place with a nice looking overview to the ocean. We didn’t only like the way to order the cakes, the personal requested us to go the cafe section and order there in stead of ordering it directly via the table. Something which can be improved

Situated in a very convenient place on walking distance from the Colombo town center and transit hubs. We visited here for an buffet with friends and I have amazed by the decorations and the outlook of the lobby area and the outer lobby. Rooms has best view of the town. The food is very delicious with buffet options have many more varieties. The service staff is also really helpful and polite. I will definitely visit here again.

Awesome place combining a hotel, apartments and LOTS OF shops. Love it.

Kind ,courteous , friendly and above all, very helpful staff. Prompt response to any request made. Highly recommend this hotel for anyone who values a pleasant stay in Colombo.

Superb awesome luxury hotel with all facilities 🧡🇱🇰👍

Everything was absolutely perfect. Shangrila Colombo goes above and beyond to take care of their guests with personal attention to detail. The room was comfortable, spacious, well equipped, and meticulously clean. The views were amazing too. The service is absolutely flawless. The food was good too. Especially the breakfast which was awesome. Thank you for making the first night of our honeymoon so great!

Expensive but such a beautiful location. Very convenient place for everything in the heart of the city.

Good place with all luxury features with staying place also a good maintenance.Tasty food and a Chinese special.All foreigners should come here.

Super food, friendly service

I was there for dinner with my colleague, A high number of meals were in the dinner buffet. SL seafood Soup was amazing. The Indian main meal was more tasty than others. We enjoyed it a lot. Thank you for the hospitality.