3/5 Kirtana T. 4 months ago on Google • 15 reviews
I
have
been
traveling
around
Sri
Lanka
and
wanted
to
save
the
best
(well
known
Dilmah)
for
last.
Once
we
got
here,
the
space
was
cluttered,
had
3
workers
and
nearly
no
customers
(total
of
perhaps
3
small
groups
of
1-2
people
in
the
entire
space)
Yet
no
one
taking
our
order
_
it
took
40
minutes
to
get
our
tea
and
cake
which
was
taken
out
of
the
fridge
and
put
on
our
table..
so
it
was
a
long
wait
time
for
low
effort.
We
hadnt
booked
the
tea
tasting,
which
is
fine
but
wanted
to
order
a
couple
of
individual
tea
just
to
taste
without
the
explanation.
The
manager
said
he’ll
see
what
he
can
do
and
never
came
back
to
us
and
was
on
the
phone
or
doing
other
things.
Completely
unattentive
staff,
tea
was
served
in
a
glass
bottle
which
was
not
ergonomically
designed
-
very
disappointing
for
a
big
brand
like
this.
The
reason
for
the
2
stars
is
the
acknowledge
that
the
chocolate
cake
was
ok,
good
gifting
options,
ladies
seem
to
be
working
hard
in
the
kitchen
(although
we
are
not
sure
why
given
the
place
was
nearly
empty).
Would
I
be
back
here
again?
Maybe
for
merchandise
but
there
are
definitely
much
better
places
out
there
for
tea
tasting.
I
have
updated
my
review
from
2
stars
to
3
because
towards
the
end
of
the
trip,
the
manager
did
take
some
time
to
explain
the
different
teas
for
my
purchase.