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Frequently mentioned in reviews: hotel (42) good (31) room (26) staff (19) nice (16) pool (14) service (14) Hotel (13) rooms (12) friendly (11)
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  • 3/5 Lakshitha S. 7 months ago on Google • 176 reviews
    I recently visited this hotel for a business-related meeting, and I must say, it was an excellent choice. The facilities for seminars were meticulously prepared, equipped with top-notch tools. The seminar hall was spacious, and its size could be adjusted to accommodate different crowd sizes. The hall looked impressive, featuring high-tech audio and video facilities. ☕️✨ During tea time, they provided delectable short eats and snacks, adding a delightful touch to the gathering. However, the lunch buffet, while offering a few varieties, wasn't exceptionally delicious. 💻 Unfortunately, we didn't have access to hotel WiFi as it was only exclusively for the room booked guests. The parking, while available in limited numbers, had a board warning guests to park at their own risk. 👍 If you found this review helpful, please give it a thumbs up. Encourage detailed reviews to help others make informed choices. 🌟📱
    1 person found this review helpful 👍

  • 5/5 Hotel T. 3 years ago on Google
    Great and friendly hotel staffs. Love the rooftop bar and pool. Can catch the beautiful sunset while dipping in the pool. There's a Burger King opposite and a supermarket nearby. The restaurant that's in this hotel is also pretty good and affordable for it's setting.
    1 person found this review helpful 👍

  • 2/5 Anna Laura R. 3 months ago on Google • 4 reviews New
    Only positive note the central location. For the rest we didn't feel supported and welcomed. We paid for a room upgrade and the toilet was dirty. When i complained at the reception they didn't do anything to compensate us: not giving the money back or offer a breakfast for example. As well the door of the shower had mold. I wouldn't recommend, for similar budget there are better options in Colombo.
    1 person found this review helpful 👍

  • 5/5 Kajaanan R. 8 months ago on Google
    I visited the Hotel for my Business related meeting and gathering with staff. Really they did a wonderful job. From the arrangement of the rooms to deliver the end of the session greeting they are with us for support. Friendly staff. Facilities like tools for a seminar are welled prepared. Foods always Delicious with many varieties. 10/10 for all.
    1 person found this review helpful 👍

  • 5/5 MANU G. 7 months ago on Google
    It was a very nice stay @ Renuka city hotel. The staff at reception were very good and supportive. You can ask them about the local transportation and how can you move easily in the city. Being solo traveller there are many questions in mind but the staff helped a lot. The room staff was also very nice and ready to serve you even in odd hours. Over all enjoyed the stay and value for money. The best part was they had few vegetarian options available in restaurant which helped me in making my stay comfortable as being a Pure vegetarian food availability is a big issue at such places.
    1 person found this review helpful 👍

  • 3/5 Amarjit Singh C. 1 year ago on Google
    Rooms are good enough. Service is also good like housekeeping and room services. They didn't offer water bottle in room , you will get flask of water and will top up when required. Except soap and shower cap other all thing like dental kit or comb or vanity kit are on paid basis. They have Indian food dishes. It's kind of Indian food but not actually. You feel like Indian food in Sri Lankan taste.
    1 person found this review helpful 👍

  • 1/5 Vijith W. 2 years ago on Google
    Restaurant at Renuka is very expensive.just see plain one hopper is rs160/=,egg hopper rs250/=its not worth at all.get prices reduce.otherwise no customers
    1 person found this review helpful 👍

  • 5/5 Maliya N. 1 year ago on Google
    Went for a seminar. They have good seminar hall. It has good sound facility. Ground floor there is a restaurant. Foods are delicious. Specially Chicken and desserts are really nice. Washrooms are clean.
    1 person found this review helpful 👍

  • 5/5 Umasuthan S. 1 year ago on Google
    Renuka City Hotel is a very nice and reasonable hotel in Colombo-03 only few minutes away form beautiful beach. This hotel is available with nice bar and a very nice restaurant, local foods are very nice and the desserts are awesome. We tried local food with red wine, that was the best. But if you want to get very spicy food you need to tell them first. Also staffs are very friendly too.
    1 person found this review helpful 👍

  • 5/5 MOHAN KRISHNAN P. 1 year ago on Google
    One of the best hotels in Colombo. The place is worth for every single penny, initially when I went checked in the room by 4 am the AC was not working immediately my thoughts were like it lacked proper quality but to my surprise people came immediately even at that time and within minutes it was rectified, from then on till 3 days i had a wonderful stay.. it's in the main location and everything is easily accessible from this hotel. Beach is in walkable distance and can be seen from the balcony and lots of eateries and shopping markets nearby. Food was amazing here..any staying here should try their Palmyrah restaurant.. Excellent Quality food at a very reasonable price... Overall had a Very Pleasant stay here...Kudos to the team...
    1 person found this review helpful 👍

  • 2/5 E S. 2 years ago on Google
    Wouldn’t recommend unless you are passing through Colombo for a night and looking for a cheap option. Hotel feels like it is catered more to business people than tourists. Additionally, aircon wasn’t working properly and the room was quite muggy.
    1 person found this review helpful 👍

  • 1/5 Viraj H. 2 years ago on Google
    Horrible Service. I had a very bad experience when I was organizing a one-day event at the hotel. The coordinators of the hotel are never responding to the e-mails. Even need to contact again and remind them about the emails... The accountant is also never responding to emails or calls. I will never organize any event with this Hotel in the future. However, the Mechanic person is really helpful and gave us a good service.
    1 person found this review helpful 👍

  • 3/5 Fayaz Z. 2 years ago on Google
    Decent place to stay. cleanliness is average as tables had cup marks all over. fridge was not clean . bed and bathroom was in good condition. good customer service. helpful. althose room service is very slow. very disappointing. breakfast has not got a decent variety. and serving mostly Indian cuisine. it would be much better if they serve authentic Sri lankan cuisine.
    1 person found this review helpful 👍

  • 3/5 Matthieu K. 3 months ago on Google • 185 reviews New
    We stayed 2 nights while visiting Colombo. The hotel is correct and the room was comfortable. I give it only 3 stars because it was pretty pricey, and for the amount they ask, the hotel is a little old and needs renovation. For us it was perfect for a visit of the city.

  • 1/5 Aleksejs N. 3 months ago on Google • 38 reviews New
    I was deeply upset with my experience at this hotel. Despite booking 2 weeks in advance for New Year's Eve, my reservation was abruptly cancelled at 1 PM on the day of check-in, leaving me scrambling to find another room just hours before the celebrations. A truly disappointing service.

  • 4/5 Catherine G. 2 months ago on Google • 22 reviews New
    Nothing fancy, but a up scale budget hotel. Roof top pool is nice but needs a good cleaning. Lounge furniture and towels need replacing but are functional. Do not use their laundry service if you have more than a few items of laundry……..we had to do ours and it was $68USD! Found a place not too far away Pure White Laundry who was great and reasonable, RS1300/5kg. Had breakfast in the hotel one day and it was nice, a little pricy. Staff is very friendly and helpful. They also allowed us to store our luggage while on an excursion.

  • 4/5 Praveen K. 3 years ago on Google
    Good placehas some disabled entrance issues but it's a good place overall

  • 5/5 moran b. 3 years ago on Google
    a very good stay. we stayed here 2 nights. even in this time of "covid" when tourism is at its lowest point, the hotel was very well maintained, staff was super nice and helpful and room and other facilities were very clean. we especially enjoyed the gym and swimming pool.

  • 3/5 Sundar S. 1 year ago on Google
    The hotel is good but upkeep is lacking. The internet is woefully slow. Rooms expensive for the facilities provided. Breakfast spread was pretty average. Must be the current situation in Srilanka is forcing hotels to cut costs and just remain afloat.

  • 4/5 Fredrik P. 4 years ago on Google
    A smaller hotel that we liked. Nice infinity pool with a children pool as well, and of course sun beds and one from the hotel staff serving you if you needed anything. The room was spacious for our family of three with a balcony. A/C was working good, as well as the bed. The staff was very polite and helpful. They opened doors and carried our luggage. The only thing that could've been better was the breakfast, which was very Sri Lankan-oriented, which it should be, but for a visitor like me my stomach doesn't manage spicy breakfast. But there was a variety of tastes if you like that. A good hotel for a reasonable price !

  • 4/5 Chanjief C. 3 years ago on Google
    We have been here at Palmyrah. Quite place and the service is always good. Great Sri Lankan cuisine, especially the northern sti lankan food. Price is reasonable but surely not cheap. 😎

  • 4/5 The cook in me R. 1 year ago on Google
    Good food. I patronized the Palmyra restaurant. It was very good. Nothing has changed. The concept is the same. Which is very good

  • 4/5 DULSHAN M. 1 year ago on Google
    Food is Good. Service is ok. Parking available. Good Assistance from the staff.

  • 4/5 Dr.DPK K. 1 year ago on Google
    Very nice stay, suitable location, between the city, gall road, near railway station, economic range of good stay and food. i stayed 5 times in the same hotel.

  • 2/5 Roshan M. 10 months ago on Google
    Staff was friendly but when asked the room services they entered the room without permission. so disgusting about that. Meals are good but they added tax more than 50% of bill value. If you are order from hotel, check twice.Pool was okay and the person in charge in pool is friendly.

  • 5/5 Amali K. 10 months ago on Google
    It’s a very good hotel is located in Columbo it’s really convenient to go anywhere. The staff is really good. Best service ever.ill definitely come back on my next trip.

  • 5/5 Anjana D. 10 months ago on Google
    The Renuka Hotel is known for its central location in the heart of Colombo, making it convenient for both business and leisure travelers. The hotel offers a range of room types, including standard rooms, deluxe rooms, and suites, with amenities such as air conditioning, private bathrooms, and in-room Wi-Fi. The hotel features various dining options, including a restaurant that serves a combination of Sri Lankan and international cuisine. They may also have a bar or lounge where guests can relax and enjoy drinks. In terms of facilities, the Renuka Hotel typically provides amenities such as a swimming pool, fitness center, and business center to cater to the needs of their guests. They may also offer services like 24-hour front desk, room service, and laundry facilities.

  • 5/5 Larraine B. 10 months ago on Google
    The Palmyra dishes out Excellent Eastern food coupled with an awesome ambience surrounded by friendly staff.

  • 3/5 Eshan H. 1 year ago on Google
    Food is terrible. Not tasty at all. Hotel is good. Best location.

  • 4/5 Pradeep R. 5 months ago on Google
    I love the hotel and people in this hotel. This was my first time but I will come again to enjoy everything i got it. Nice rooms, hot tubes, no restaurant for the inmates daily for lunch and dinner. The rooms are clean and tidy. The receptionists were good and kind

  • 4/5 Pragathi S. 3 years ago on Google
    Well organised place with friendly staff and yes food was great. Hotel include some fine lecture halls.

  • 3/5 Annoymouse S. 7 months ago on Google
    I check in to hotel around 1 am in the morning. Receptionist is a nice person. room is little bit small. There were two beds. Out side sounds didn't bother my sleep. You can make tea, there were items for that to make your own cup of tea. Yeah it is nice place for check in. Price is 13,500(SLR).

  • 1/5 Najma L. 4 months ago on Google
    Terrible experience here. The hotel and room are okayish but the staff is utmost rude. They literally made us open all our bags during checkout claiming one “cover” was missing in the room. A cover of hairdryer or iron I think. We have no use of a bloody cover and don’t even recall any such cover in the room. It was pure harassment. And when they didn’t find anything in our luggage, they had the audacity to still insist that we pay 5000 for the cover. Never encountered such cheap tactics by any hotel in any part of the world. Shame!

  • 3/5 Oreshya S. 2 years ago on Google
    The view is not that great and also better places for the same price

  • 5/5 Mel 7 months ago on Google
    Good location, close to everything (10mins tuktuk to port, railway station etc.). Service is really good, we felt safe here because there was someone at the reception 24/7 and a person who opened the door for us. When we asked for things like extra toilet paper, it came instantly. The room was very clean. There was a fridge in the room and a elevator to every floor. The pool had a stunning view over the sea, perfect to watch sunsets. We had a room at the busy road so we did hear a lot of noise but it didn’t bother us.

  • 4/5 suresh m. 5 months ago on Google
    Excellent place for conducting workshops and learning sessions. The well supporting staff and arrangement were good. they have a pool top of their permissos

  • 5/5 Bhathiya P. 3 years ago on Google
    Nice hotel. Tasty and healthy foods and very friendly staff

  • 5/5 Clarance A. 2 years ago on Google
    I heard its soo nice hotel.

  • 5/5 Naina b. 2 years ago on Google
    The staff is friendly and cooperative. They have a nice infinity pool and a fully equipped gym too. Rooms are spacious and clean. A very pleasant experience staying there.

  • 5/5 Kanish V. 2 years ago on Google
    great urban hotel in colombo suburb.

  • 5/5 V. G. 2 years ago on Google
    Superb hotel & tasty foods

  • 5/5 Chamal G. 2 years ago on Google
    Convenient place with delicious foods

  • 4/5 Firoze M. 2 years ago on Google
    This is an excellent Hotel. I have never stay d there but have used the Sri Lankan Restaurant which is one of the best. Had the various hoppers and they were all excellent. The service is good and staff is friendly and helpful when it comes to suggestions. Overall an excellent place if you like Sri Lankan cusine.

  • 4/5 Sujit L. 2 years ago on Google
    Nice menu and sumptuous food

  • 4/5 Suresh M. 2 years ago on Google
    Went to Palmyrah Restaurant for the best Jaffna food in town. It didn't disappoint at all. To keep the taste going for decades is phenomenal!

  • 4/5 nada d. 2 years ago on Google
    We loved the hotel . Acceptable price Friendly staff Excellent location The sound insulation was not excellent, there was a party and a DJ and we couldn't sleep well. The breakfast buffet could be better.

  • 2/5 Dimon R. 2 years ago on Google
    Doesn't worth its price. Keep in mind if u book it and due to different reasons will ask hotel to change check-in check-out dates, they'll refuse even if they'll have available rooms. Sometimes there are parties and loud noises till 11pm at least. You will hear it all, cause there are no soundproof at all.... Next visit Colombo will book another hotel.

  • 3/5 Abdul S. 2 years ago on Google
    Peaceful place . Good Sri Lankan food

  • 5/5 Vishwa W. 2 years ago on Google
    First...Thank you for your Kindly Services. I’m Very Satisfired for yours Hotel. Everything is Clean & Nice.. Welcome area/Rooms/Fresh Foods/Living Area/Smoke Area/Clean Toilets are well Maintained. This Hotel is Better For one day stays, Birthday Parties, Conferences or Company meetings. I’m Recommend.. ❤️

  • 5/5 Rajesh Z. 2 years ago on Google
    A Hotel just few yards from sea face... Amazing hotel with great cleaning.. neat and luxury rooms.. and their Restaurant food is a must have especially Breakfast... Especially Indians will feel like home.. Huge n well equipped Conference Halls to accommodate as many Colleagues for all your corporate needs ... Also found a terrace Swimming 🥽 Pool for sunbath .. Happy Staying in Colombo....

  • 5/5 Buddhika S. 2 years ago on Google
    Placed on heart of Colombo. Good for meetings and business work

  • 2/5 Kalyani B. 2 years ago on Google
    Good based on cost.

  • 5/5 Ruth88 2 years ago on Google
    My husband and I decided to check in for just 2 days but ended up extending it to 4. We requested a non smoking, quiet room and they provided us with the perfect accomodation. We picked the deluxe room and it was spacious and clean upon arrival. The staff are polite and helpful. Would recommend to anyone who needs some peace and quiet. The location is just fantastic for those who love to shop and also sample different types of cusine. Also the rooms are value for money.

  • 5/5 Indika P. 2 years ago on Google
    Very good service and excellent quality quality quality service provided Well clean room's

  • 5/5 Ganesh M D. 2 years ago on Google
    It's a little sad while writing this review 4 years later. Especially now when this beautiful country Sri Lanka is in such a horrible situation . But I feel this is the best time to write this review so that people around the world may resume visiting the places here and may the country grow back to its beautiful phase. This hotel is way nicer and incredible due to my experiences below 1) best place - Galle Road is almost like Nariman Point of Mumbai. 2) Pocket friendly - you will get food, peace, beauty in comparatively less money. 3) location.. awesome - Imagine you are standing in a roof top swimming pool and sun sets in the indian ocean in front of your eyes... 4) food drinks service taste world class 5) best time to be there... Christmas and year end. So.. do visit and have a nice and remarkable part of your life.

  • 3/5 Charlotte E. 2 years ago on Google
    The Hotel, room, gym and rooftop pool were all great. Breakfast had alot of vegetarian options. All the usual breakfast foods, including choice eggs and different curries each day. The only thing that really let down this hotel is the terrible housekeeping! Day 1 we only had one towel for two people. The next day we asked both at reception and housekeeping that they provide two towels. When we came down from the pool housekeeping had been done but ALL the towels had been taken. After calling housekeeping and being assured the towels were on their way I jumped in the shower to get ready for dinner. After my shower we called up again and again were reassured. 15mins later still nothing. I got dressed and explained to reception my frustration. At least 45mins between asking for towels and actually receiving any. The next day I again put the towels on the rack with the sign explaining that on the rack means I don't need new towels. We came back that evening to only 1 towel, no hand towels or bathmat and the water hadn't been refilled. Just absolutely hopeless. If the housekeeping team were good (or atleast let us have 2 towels) this would have been 5 stars.

  • 4/5 Michelle De S. 1 year ago on Google
    Went for dinner to the restaurant to celebrate a family function with relatives. This is our second visit. Few years ago the service and the quality of food was good. But this time we were disappointed. Service was slow. Had to wait for sometime. Prices are bit high on some food items. Quality of the hoppers was not upto our expectations 😒

  • 2/5 Ajanth D. 1 year ago on Google
    It was just okay, for extra 20$ You could get a much much better hotels in colombo. For that price it’s not worth it. Most of the reviews on the tops are two years ago

  • 5/5 Shehan A. 1 year ago on Google
    Good customer service and clean functional rooms. Tasty and range of food is impresive.

  • 5/5 Tanvir A. 5 years ago on Google
    The hotel is in the heart of Colombo city and you name any place you can make your move from here. There is a Burger King opposite to it and few other brands are right around. The cleanliness and hospitality was great. the people were very helpful. The rooms are fully equipped with all the required need. The breakfast is well set and food is also yummy.

  • 5/5 E-Globe E. 1 year ago on Google
    The food was excellent. The hoppers, milk hoppers and their curry were tasty. Service too was good.

  • 4/5 Shavindra F. 1 year ago on Google
    car parking available for a limited number went for a dinner and restaurant was separate from the rooms which gave privacy to the hotel rooms. can book the restaurant for a meal and sorry said meals affordable.


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