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  • 5/5 Daniyal S. 7 months ago on Google • 163 reviews
    It was a quick and easy accessible stop. If you looking for 1-3 night stay good for the bucks, this could be the spot. Washroom clean Bed clean and Comfy Friendly staff People are very helpfully outside if you ask them for direction or recommendations/ will help with smile Avoid Eating At the hotel resturant mango - too expensive but for that money, you have find a lot of great restaurants just outside across the hotel / with in 100 meters left side of the hotel. This hotel is excellent, well-maintained, and conveniently located between the shopping areas of Pettah and Maharagama. The staff is incredibly polite and helpful. Walking distance to restaurants, banks, shopping centers etc. Very clean lobby, elevator, room and bath room. Want to give a big shout out to Anuradha from the front desk for his courteous, professional and friendly service. Same goes for Sakunthala and Susantha
    1 person found this review helpful 👍

  • 5/5 MCRG 1 year ago on Google
    Great service. Friendly staffs. Affordable prices. Especially the restaurant "The Mango Tree" is a lit🔥
    2 people found this review helpful 👍

  • 4/5 Chamara E. 2 years ago on Google
    This hotel is located front of Colombo - Galle main road. So easily to access shopping mall, Restaurant, Hospital and bus stop. I spent two days at this place. I do not like a person who works at the front desk. He does not care so much about the guests. I don't know his name. But the senior people in this hotel should be more concerned about such people. Because this directly affects the reputation of the hotel. But all the other staff are very friendly. The room I was in was a luxurious cozy room. They have arranged beautifully. All the linens are clean. The bathroom is also quite spacious and clean. It also has a private balcony. WiFi speed slowed down a bit. Also the heat in the hot water is quite low. But I can recommend that place to everyone.
    2 people found this review helpful 👍

  • 3/5 Jaffna V. 2 years ago on Google
    We clearly spoke with manager & enter your hotel on 24.11.2021 by 2.30 he ok to exit on 25.11.2021 by 2 o clock with 1 day payment. But today one lady manager behaving with bad manner & hurting us.&she compelled to leave the hotel by 12 oclock.very very bad.
    1 person found this review helpful 👍

  • 1/5 Praveen G. 3 years ago on Google
    This hotel appears to capitalize on quarantine measures by overcharging people returning from abroad. This is a 3-star hotel with limited facilities. They charged us Rs. 27,000 a day for a triple room with very little space to move around. Having to be isolated in a cramped room with lots of noise coming from the streets of Colombo 6 down below for 14 days looked like a nightmare. We moved to a 5-star hotel for the rest of our quarantine period after spending only 2 days here. Surprisingly, for the 5-star hotel we had to pay only Rs. 18,500 a day for a triple room with ample space, quiet surroundings and a beautiful view of the sea. Although I do not usually discuss or complain on prices, I mentioned them here to give an idea about the price discrepancy. We also learnt that their usual room charges are below Rs. 10,000, which would have been a more reasonable price considering the level of service you get. Bottom line - AVOID AT ALL COSTS FOR QUARANTINE.
    1 person found this review helpful 👍

  • 4/5 Sobha S. 2 years ago on Google
    It's close to all the attraction points in Colombo. Clean room. The staffs were nice and helpful. We got upgraded from standard room to suite. Comes with decent breakfast option (local and American). Good for quick/stop points. Money exchange office and restaurants are in walking distance.
    1 person found this review helpful 👍

  • 1/5 Arshaq H. 11 months ago on Google
    Manager nabeel seems to be too busy to talk to guests. Didn’t help at all with our date change request even though we have stayed here at least six times. What a cow
    1 person found this review helpful 👍

  • 4/5 Saranya P. 1 year ago on Google
    Nice place for a day out . Rooms are small but clean and well maintained. Friendly staff and quick check in, can recommend for every one.
    1 person found this review helpful 👍

  • 1/5 Isuru R. 1 year ago on Google
    Rude staff at the front and rooms were not clean. Still dusty when we checked in. Limited space in the bathroom and really old towel (yeah only one towel provided). Food is really bad and it took almost an hour to get food.
    1 person found this review helpful 👍

  • 4/5 Rohini S. 1 year ago on Google
    Rooms are clean and comfortable. Location is really good on Galle Road itself and easy access to ATM, banks, eateries and shops. Staff behaviour is good also helpful.
    1 person found this review helpful 👍

  • 2/5 Anna Marie D. 6 months ago on Google • 147 reviews
    I had written thrice to the hotel informing that I am travelling with 5 senior citizens. One on a wheelchair and we need a wheelchair accessible room. The tour operator also wrote to the hotel yet on arrival nothing was done. We were given rooms on the 3rd floor (good there was an elevator). The food was terrible. The service so slow that we had to go several times into the kitchen to find out if they were making our order or not. This was inspite of the fact that there was just us 6 in the hotel. I would never recommend this hotel to anyone.

  • 3/5 Ganesh K. 6 months ago on Google • 56 reviews
    Comfortable stay at this hotel Reception and customer service 4 out of 5 Restaurant 4 /5 Room service 4/5 Daily clean of the room 4/5 Helpful of staff 5/5 Improvements needed This hotel would benefits from a deep clearning, vaccme clean dust and wash the curtains and clean the sliding door leading to the balcony.

  • 5/5 Yasintha V. 3 months ago on Google • 48 reviews New
    One of my go-to places. Very comfortable, relaxing, quiet and kinda luxurious place. The staff is very helpful and friendly. The rooms were clean. Has a good view from the balcony

  • 5/5 Chethana _. 3 months ago on Google • 15 reviews New
    There are also providing mango tree restaurant . They had a best thai nasigoreng rice i ever had. Price is also reasonable and quite place.

  • 5/5 Krissy K. 4 months ago on Google • 6 reviews
    Second time staying at GSH Colombo and I couldn’t ask for better service. The hotel staff are so lovely and kind. Food is great and the staff go above and beyond to cater to you! I highly recommend!

  • 5/5 Favil S. 4 months ago on Google • 5 reviews
    The hospitality of of staff and the service is great. The restaurants food is nice and service by staff is really good. The room I was in is very decent and clean.

  • 1/5 Arruneashwar's A. 3 months ago on Google • 3 reviews New
    Worst ever experience. No proper housekeeping no proper services. Only good thing is the location. Not worth for the money

  • 4/5 Nayanatha L. 1 year ago on Google
    Service is good. Room is clean but small in size. Food is also great.

  • 5/5 Ahmed S. 1 year ago on Google
    Love the place, clean and convenient place to stay with loved ones.pricew is average, a restaurant available at 1st floor and room service available, food is good. Love the breakfast we got from here,

  • 5/5 Gautham D. 1 year ago on Google
    Wonderful service 🙏🏽💯 We had a get together at GSH colombo which is located in wellawatta, its a pretty cool and nice looking place where you’ll can arrange your family or friends get togethers, food was very delicious and they’re served us in a very special manner also i have to mention that the staff are who working there and helped to make arrangements are really good and friendly specially the senior person ‘shan’, All over good service and place Thanks A Happy Customer

  • 4/5 Gajan G. 1 year ago on Google
    Very nice rooms and friendly costumer’s service

  • 4/5 Muaadh Z. 1 year ago on Google
    Good and clean standard city hotel good service

  • 5/5 Inosha E. 1 year ago on Google
    Both ex colleagues and current colleagues of combank Travel and NRFC dept organised a farewell party at this Hotel and it was a very cozy place for a party of 30 - 35 people. They were very flexible on their pricing, menu and drinks. The food was amazingly tasty. The stewards were really helpful and the front office Manager Mr. Shan was very friendly and flexible person to deal with. All in all the experience and ambience was worth the price paid. This venue will be our annual meet up place here after. 😀

  • 4/5 Dhammika R. 2 years ago on Google
    Food and service excellent .Room space little bit small for two persons

  • 5/5 Yuwasri K. 2 years ago on Google
    Not being able to provide all the services available at the hotel due to the ongoing protocols set by the Sri Lankan Army, running as a quarantine center but the team is doing a good job and highly recommend for their excellent rooms with a peaceful environment!

  • 4/5 Frodo M. 2 years ago on Google
    Value for money, Rooms bit small but clean and tidy

  • 5/5 Naween A. 8 months ago on Google
    This hotel is excellent, well-maintained, and conveniently located between the shopping areas of Pettah and Maharagama. The staff is incredibly polite and helpful. When I requested a room change from twin beds to a double bed, the manager personally attended to it, showing me the available options. Moreover, the hotel features a spacious restaurant on the 2nd floor and a delightful rooftop restaurant.

  • 5/5 Maggie B. 4 months ago on Google
    Such lovely staff who are so accommodating and made our experience so memorable. Would definitely recommend

  • 5/5 Vinayak D. 2 years ago on Google
    Nice and hotel. Hotel staff cooperative

  • 2/5 Dsdk D. 2 years ago on Google
    Managment need to take action immediately about their receptionist👎👎 A man (Black thin one) who is at the reception is very rude😡 He dont know deal with guests, he treat us like a animals.😡 He always trying to get know about our personality👎 👉👉Other man(some old) who is always with receptionist, can deal with guests better than him, he was so friendly & supportive. Other things are good, foods and room service are very nice, clean rooms.

  • 4/5 prem s. 4 years ago on Google
    The hotel was located in a great location with lot of eating options available in and around the hotel. • The hotel rooms are small and compact good for a small family. • The room had a geyser ,AC,Locker,Hair dryer and Kettle all working properly. • The room had few constraint was not having a fan and size can be issue. • The hotel cleaning service and room cleanliness is top notch. • The one more advantage is the welewette beach is walk-able distance.

  • 1/5 Riz S. 2 years ago on Google
    Useless hotel, cramped rooms, overcharged us, dirty linen, bathrooms were not cleaned, and after 6pm employees are off and there is no response on the phone. better to avoid this place. would not be going again even we they give us for free.

  • 4/5 Sadasivam G. 2 years ago on Google
    Stayed in this hotel on 2021 December last week, hotel located on Galle main road, a decent hotel with compact rooms. Hotel maintained properly and staffs were friendly. Rooms provided with mini refrigerator, ironing, shower, TV and mini dining featured. They have decent restaurants but due to Covid19, complimentary BF was just bread with egg & a premix juice only ( we need to order previous day for tradition Sri Lankan BF). Room services with variate food menu available and taste was good! I normally choose to stay in Mount Lavinia area due to my office location, but Covid19 forced almost all the hotels shutdown, so I have booked online this hotel and found worth for the money! They serve Indian food too is the good choice for me. Wellawathe is Tamil speaking people predominantly residing area so there are bunch of restaurants with Indian food menu located nearby area!

  • 5/5 Dulanga D. 2 years ago on Google
    Comfortable Rooms with Good Service

  • 5/5 O. G. 2 years ago on Google
    Good Hotel, Good Rooms, Restaurant is nice. Service is Best!

  • 5/5 Sayanthan P. 2 years ago on Google
    Very clean rooms at a reasonable price. Staffs are very helpful. You can also arrange early check-in if you’re coming early morning from North!

  • 5/5 Patent247 1 year ago on Google
    A great hotel and super friendly staff.. Highly recommended for a budget stay.

  • 1/5 Raft P. 2 years ago on Google
    I have not been at a a hotel as bad as this one and I have stayed at cheaper hotels or hotels in less developed areas. 1. The internet doesn't work and when it works it's at a snail's pace. 2. Nobody tells you about breakfast hours even if you have bought it. 3. Their kitchen closes at 9 and after 9 you can't even get water. Again, nobody tells this to you. 4. I called and asked for utensils, they asked me to waif got 5 minutes. No utensils. I reached the reception. They said they'll send in a minute but nobody reached or updated. 5. I bought breakfast with my room but was made to wait after eating for 15 minutes for them to ensure I wasn't lying. 6. The same at the time of checkout, no body was there so I was made to wait for 20 minutes so someone could go and check the mini bar. 7. No switches accepted my plug, I asked for help and they were like... we don't know. Of course, they aren't supposed to buy me a plug but at least show some compassion. The only good thing: 1. Someone's always at the reception but good for nothing. Spend a little more and stay at a better place.

  • 4/5 Chandrakumar S. 1 year ago on Google
    Clean rooms and good service and also good restaurant served delicious food.

  • 4/5 Tharindu Shihan S. 1 year ago on Google
    Good place but room size was too small with respect to the cost...

  • 4/5 FH 2 years ago on Google
    Good spacious room for the price paid. Bathroom is clean, spacious and good.

  • 4/5 Saminda H. 1 year ago on Google
    Had a good time there. Room was clean but small in size. Food is delicious. I would recommend it to anyone who is planning to get away from the busy lives for a day.

  • 5/5 Rupesh M. 2 years ago on Google
    Good Place for Quarantine (Prefer Land Side Room Better Than the Beach Side)

  • 1/5 Dansan D. 1 year ago on Google
    Bad customer service I book a room with the early check in and the next day late checkout.but i checked out the same day that i arrived.so i asked them to refund the late checkout payment .but they refused to refund me.they said its alrady in the system.its their system they can make changes. They need to do that for their customers.and i didnt booked from booking sites.i booked directly via phone call.really disappointed.no gonna go back there again👎🏽

  • 5/5 kani b. 1 year ago on Google
    Excellent service .good location. Nice view . Especially cleanness. Thanks to .housekeeping prageeth .

  • 1/5 manoj n. 2 years ago on Google
    Good food.. good room... Good hotel

  • 5/5 Anuradha S. R. 1 year ago on Google
    Great customer service , rooms are spacious and very clean. Lovely place.

  • 5/5 Kasun de S. 1 year ago on Google
    It's a great place to stay within the city if you're from out of town or coming for a visit. The room was good and clean. Did not see a dedicated parking lot.

  • 5/5 mikaela s. 4 months ago on Google • 1 review
    I couldn’t speak more highly of the staff here, all of them are very friendly and accomodating. The restaurant supplied good food with even better service. I would highly recommend.


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