The hotel 🏨 is very economical, very close to sea. It’s a three star hotel in a street and close to city main area where you can find a lot of malls and corporate office. You can see the sea shore from the 5th floor of hotel. That floor is dedicated for restaurant and offers breakfast. Rooms are fine but there is no balcony in hotel rooms. The area inside the hotel is quite dark but elevators works in hotel. Staff is not much friendly as it’s 3 star hotel so they are not much trained. If you are planning to stay with family then I don’t recommend this hotel. If you are here for business meeting on short term then it’s fine to stay here.

Room 310 Hotel was a bit old and not very clean. Parking was enough for 4 cars only and they don't give a damn for the others. It's really hard to get a service done through the receptionist, either they don't understand or don't bother to respond. Rooms were ok for the price but the bathroom needs some fixing. Bathroom Hanger and dustbin was old and rusted. You will have a pool of water after having a shower, good luck with it. They have to fix the drainage. 2 complimentary water bottles, coffee, tea and toiletries were offered. AC swing was broken and Safe was not working. TV has about 4 working channels. Bed was comfy and the linens were clean. Location was very convenient, it has access from both galle road and marine drive. Has a keells down the road just a few meters away. Most of the main places in Colombo can be driven within 20mins range.

Pathetic service and zero worth for money. We had booked through an online portal whereas we were entitled to a suite room but ended up getting a standard double (eventually upgraded to a deluxe after a lengthy phone call with the manager provided by the receptionist). 1. The receptionist named Hamdan seems like he pays for our room and the attitude is completely horrendous. 2. The manager over the phone was passing the ball onto the supplier whom we booked which was Agoda saying it was there fault and he couldn’t help it nor can take responsibility on the issue. 3. Toilets release a disgusting foul smell during the entry. Overview: We had to stay since we had paid already and the refund process was not something worthy since it was a one night stay also it was already late so we had compromise on it. Many city hotels provide much better service for the same exact value.

Pathetic hotel and worst breakfast and very small place in the rush of the city - not for relax trip. I booked a Deluxe room and they gave me a waste small room - so small room that we couldn't walk only. Hotel played smart while giving me room. bathroom full waste. Got hurt in bathroom. Not cleaned properly. Full waste of money. Strongly not recommended. No proper parking space. NEVER BOOK THIS PLACE.

Absolute worst experience! We booked a suite room with a supplier and got here after a long day at around 10.30 in the night. They checked us into a small double room when we paid for a suite. When we asked about it they say that we have to take it up with our supplier when our voucher clearly states “suite” as the room type. The receptionist Hamdan is terrible! He needs a big training on how to speak to a client and then the manager who spoke to me on the phone says to not argue with him when I’m basically asking for what I’ve paid!!! Pay a few rupees extra and stay elsewhere! Dirty rooms! Absolutely terrible smell. Overall a disgusting service that doesn’t even deserve 1 star!! While we were waiting on this hamdan to deal with our complaint, he was too buzy discussing room rates per hour! No luxury hotel I've known gives away rooms per hour! they kept saying blunder from the travel agent when clearly my voucher states 'suite' as the room type! I was reading a few recent reviews and they have done the exact same thing to others aswell. this is the 3rd time I booked with this same supplier but somehow they managed to get the other 2 times right but the 3rd time wrong and then passing the ball saying it was the suppliers fault. Make money genuinely! not by ripping people off! we are travel agents too and we know how this game works! so try telling your little kid stories to someone else and maybe use that time to work on your horrible attitudes and maybe getting a receptionists with atleast 1 year of experience.

I walked into the room there were small cockroaches on the bed. Then they changed my room to 109.. Which was a dump. Room smelt. No lighting. Everything was dirty.. I'm really sorry will not recommend it to anyone.

While the hotel is a bit dated it’s in a really good location and a very good value for price. The staff have always been friendly to me and I recommend staying here. Feedback to owner would be to not allow smoking onsite.

Bed was not leveled. Itching. Bathrooms not clean. Rooms not disabled friendly. Triple room had amenities for two. Staff very irresponsible. Hair every where. Don’t ever try to book this hotel. Very poor service. Air conditioner was making noises. With all these we were unable to sleep. No value for money at all. They got the payment when we entered. And after they had no concerns when we made the complaints . Very poor service . Cigar smoke smells in the corridor .

Terrible experience, why??? hair everywhere in the room and bathroom was smelly. we stay only for one night. the housekeeping team was terrible. they should get proper training on how to clean a room. bedsheets and pillowcases were smelly and dirty. they just want money. on arrival took money and they didn't even check how was the room and all. just a terrible stay. DON'T GO!!!!!!!!!

Bad smell, not worthy for money, the room is too much small, you can get a bigger room for a less amount in colombo better than this

The rooms my family were given in March 2019 were okay and were actually quite nice. Service was okay, they were nice enough to drive my family back to the airport when we were leaving. The flamingo restaurant had nice food.

For the kind of the rooms they have and for the location on a narrow street. I would say that it is overpriced. Rooms including bathrooms are really small but they are charged like a five star hotel rooms. Although the surrounding area is really good and safe. Sea is at the one end and market is at the other end of the street. There are some other hotel just in front of the sea. Where you can feel the sea breeze.

Good location. Friendly staff.

My friends after checking out left their luggage in my room for the day as their flight was in the evening and the hotel receptionist had a problem with it. A lot of hassle and very unhelpful. I would avoid this hotel in the future.

I wouldn't recommend this place. Mold in the room and it smells bad. I saw cockroaches running around as well. I booked for a week, but checked out earlier. Rooms have no window! No view, no fresh air!

The bathroom was dirty with hair and soap from previous guests. The receptionist likes to police their guests. He was very unfriendly and unwelcoming. My friends after checking out left their luggage in my room for the day as their flight was in the evening and the hotel receptionist had a problem with it. A lot of hassle and very unhelpful. I would avoid this hotel in the future.

I have a booked ceylon city Hotel from kolkata,India. but this hotel staff "Rifaz Ismail" is very irresponsible , He is no any help for Services. He is Very irresponsible person

The staff is very friendly. Rooms are clean. Nice hotel

Although the hotel is old service is very good and very clean i will recommend this place to my friends

It is really worth for money. I felt so homely here. Room was clean and the service was friendly. Highly recommended!!!

Surprisingly nice hotel with great and helpful staff. Definitely worth the money

Why the staff are so rude to the customers, Very bad attitude, specially the receptionist. Disappointed 👎🤮

Good place to stay. I will give 5star plus. Friendly staff. Peaceful and calm place. Highly recommended. ❤️ in house restaurant is not available for the time being. But good restaurants are arround.

Very comfortable rooms, more convenient price ranges

Good place to stay but don't have a beautiful view outside

Nice hotel with friendly staff. The room is small and comfy. They decorated the bed with duck shaped towels to welcome us on our honeymoon and also served us complimentary fruit salad. Hotel is located near to all major shopping malls. Would recommend.

Staff Good We’ll communicate in English Hotel location is in narrow street No ventilation or nice in room Room service is too late they don’t even clean room if you hang label on door or on one time request Sea is near you have nice walk Vegetarian restaurant are nearby

Rooms are small but well appointed. They have a restaurant that offers decent food. Mr sabastein the restaurant manager is very helpful. Good budget hotel one point to be noted is that though they have Wi-Fi the speed is really slow.

Poor service no porter to carry the luggages, not clean at all

The hotel was nice and clean. The rooms were superb, comfortable and very clean. I went there as a business visitor and had to stay for a night. I arrived there late at night around 9pm. And was very hungry. So ordered a meal which was amazing. They brought to the room itself and I had no need to go to the restaurant to have it. Which is more amazing. The staff were great and very helpful. The check-in and checkout process was no hassle. Everything was great. Ideal for business stays. Also situated in a nice location.

Must be maintaine

Nice hotel with mid range budget. I would never say this is a budget hotel they charge $50 for rooms and $55 with breakfast. The hotel is very clean and tidy to stay in a very good atmosphere. Very less car parking lots available for the guests, apart from that everything is positive.

After soldiering through one of the biggest portions of food I´ve ever been served. In terms of both freshness and flavour, I can honestly say that it was the best burger I’ve had to date.

Ceylon city hotel in Colombo is ideal because it is close to malls and bank. Plus it is affordable also. I stayed here with my nephew and we really enjoyed staying here. The staff are friendly and they accommodate our special request especially for my nephew’s food. Knowing Sri Lanka love spices, we request them to cook food that is less spicy. 😊 Also, they can arrange taxi and airport transfers if there is a request. Will surely love to stay here again.

Outdated and basic. Not bad for the money but wouldn’t stay again. They also have a serious ant infestation. We had rent ants walking freely on our room walls and on one of the bathroom walls. Don’t feel comfortable.

Very poor service , only one light works in the room to save the power they remove the extra lights, no room service, no porter to carry the luggage Out colored towels for which we had to buy our own, reception staff guy for night duty very rude Beware before you check in

Rooms are clean and tidy

A very nice place the location is good and the rooms are comfortable. The staff is really nice and helpful

OK for the price , but no refills of coffee and whitener regardless of how long you book 1 day or 1 week

Rooms not much new Looking old Need renovation

Undergoing some renovations but you can't hear them. Amazing Air Con and friendly atmosphere. For the price - definitely recommend.

Also you call this a luxury hotel but while we were waiting for ur receptionist hamdan to deal with our complaint he was too buzy discussing room rates per hour to people. No luxury hotel I’ve heard of five away rooms per hour! Lol 😂 Also I have attached a pic of our voucher here so others can see

We liked the clean and nice room. will stay again if i had to. Close to MAjestic city and other amnesties

Surprisingly nice hotel with great and helpful staff. Definitely worth the money

My experience at this hotel was disappointing 😕 The condition of the hotel was poor and there were several issues that made my stay uncomfortable. Some of these issues included holes in the room, and a lack of tissue paper in the washroom 🤢 It's understandable that I was concerned about hidden cameras 😑. Overall, I would not recommend this hotel.

I stayed here for one night with my family, one of the filthiest and dirtiest hotel in Sri Lanka. Toilet and shower room out of order, bedsheets and pillow covers stink, carpet floor dirty and the staff were not helpful at all. Don’t even think about to book this place.

Gave them a call, and it was a very poor interaction by the speaker, and he hung up very soon even before i was done, this, and to see it was the manger of the hotel who answered the call., worst way to handle a client, so cannot recommend this hotel to anyone at all..