We always get the Hot n spicy Chicken pizza and its been our fav for years! But this time they really messed it up by putting curry leaves!! And the taste was soo bad compared to the original one as they put whole black peppers! It was very spicy! These ingredients are clearly not meant to be on this pizza! We were so looking forward to have it after a long flight! was very disappointed! Hope they don't do this another time to any loyal customers

I always love Pizza 🍕😋 and I also expect the restaurant must have some basic facilities and clean. In this Pizza Hut restaurant 1st problem you will face no space 😒there are only 3 tables available and 2nd problem you will face no clean and 3rd problem you will face no restroom available. And finally poor staff service . And I gave 2 stars 🌟 because I like Pizza 🍕.

Small cozy place to have pizza, it isn't that big so you might not get seats at times. It has free Wi-Fi if you request for it. They don't take too long to bring the food. It's quite clean and the staff is also good. There is some parking space.

Got a lasagna delivered to grandpass. They have given everything but not the cutlery to eat. Are they asking us to eat by hand? Nevertheless they wont forget their promotion bills.

Great taste, great variety of pizzas... no complaints with regards to the food.... but the place is congested... not recommended for dine-ins, also no washroom or toilet facilities. Also customers have to go to the counter and order your food and pay the amount upfront before having it, nobody attends to the tables unless you draw attention... overall i can say that the place and the staff here are terrible.. ONLY the pizzas will satisfy the customers ...

Since I'm a pizza lover,pizza hut is one of my all time favourite places..I find this outlet not very crowded which is great 👍🏼

The staff is so friendly....and pizza are so delicious ........case is the place isn't big so it's good to take away....without dine in...but in the evening there aren't crowd...so dine in is possible ..........love the place and thank u for the pleasurable service ........❤️

Now pizza become eating bread upon cheese not the real pizza no much chicken and no much cheese. Small mean should have a reasonable price sending the pizza very small even this want fill the tummy of small children even. Improve well and do the service properly don't loose the customer

Very small place for seating. Crowed is full. Food obviously very taste. I love pizzas. Very small place for enjoy the dinning. Capable for takeaway orders. I'm a pizzarian always and I love pizza 🍕 all the time. Good taste, very hygiene, perfect ingredients.

Yesterday I ordered 6 Melts but this outlet inside fillings i noticed less than other outlets. This happened earlier as well. Pizza hut you need to observe and justify all outlets match the quantities correctly this must be a scam.

Yummy 😋

I am from india. Everytime I came to Colombo I eat here. The best and tastiest of all pizza huts. I uploaded the menu.

Very bad Service 🤷‍♂️ Dear Customer, Your order is at your door.8.00pm but not 8.45pm still not received 🤦‍♂️ update I finally got my pizza at 10pm🤔🤔

Staffs are very rugged and not respect to the customers.... We are human now... Very bad customer service... Pizza hut management please teach how to treat like a customer.... Dominos customer care better then yours....

The crew and the food was top notch but the place was too clumped up and small. There were only 4 tables, 2 of them were double. But the crew here was great and the food quality was awesome. Please upgrade this place to hold at least 20 people.

No proper customer care Medium daw was not available and forced to go for other options

Pizza was overbaked

Good service

No handwash facilities!!

The quality of pizza is very low compared to other branches. The parking lot at the back is pretty dirty. Sometimes the wastewater flows.

Nice place for dine. recommended...

Pizza hut is a place.. that, we can't stop going..

Quite tiny inside but cozy enough. It probably can accommodate only about 15 persons. So I would consider this more a takeaway place than a place you could have a family outing, though you may still have one without children. Absolutely not enough space for children.

Awesome place to get a perfect italian style pizza if you spend money over there it really worths.

No bill given and it becomes even more complicated to explain the situation I’ve experienced even in guest feedback survey due to no code. All I’ve got is the sms by PizzaHut. Never order at night times especially after 9Pm from this place

This is an awesome place. I would give it 5 stars if this place was much bigger than this. This place has staff who work like bees. They work so fast to get their orders done quickly. They're so nice with their customers. But the only problem is the place is very small. You can dine for only around 13 to 15 people max at once.

Its small outlet & the timing for preparing food is too long if even there is no other customers for dine in.

I ordered chicken deviled pizza and its too cheesy no chicken at all and they always play the music sooo loud feels irritated.

Excellent service standards, friendly staff and quick attention. The only problem is the limited and small dining area.

Very small place. Probably holds max 10 people in total. The pizza was good and quick service.

Pizza Hut Haven't Own parking If stop the vehicle outside of the shop until pizza 🍕 ready also paid parking ticket for Municipal 😔😔😔😔

Take away counter is outside the outlet. Justifiable due to the pandemic. About a 15 to 20 minute wait but they haven't thought about some chairs for waiting customers. Talk about customer care or rather the lack of it.

Space is bit smaller ..

Good

Good

Good

Good

Less seating space but the food is as usual as anyother Pizza Hut.

The staff are terrible rude loud and singing... I saw them staring and laughing at some of the other customers which was very unpleasant.. the female staff member was absolutely useless on top of being unconcerned about her job unpleasant and rude she said that there were no deals when there were... should be fired on the spot not the standard expected of pizza hut

Superb

Food is not hygiene, and baked rice is not served as expected in the other pizza hut outlets.

poor service!

The person who answers the calls does not know how to talk with customers, very poor

Great

Simply waste of money, quality should improved

Experience is not said to be super but it was cool!

Not bad

Lovely service

Compared to other pizza huts the vegetables were not as fresh and service was not fast although staff was polite and nice

Was not happy with the toppings

Nice

On my way to home it easy to park my bike get the pizza.

Not worth for the $$. Quality & Taste wasn't great

Nice delicious pizzas