Ordered 2 sandwiches to take up in the mountains. Asked for 2 waters, lids didn't fit water cups, so I asked for regular cups with lids because we were going on bumpy roads and didn't want water spilling all over. Guy at counter said no. I said what? He says he'd have to charge me. I couldn't believe it. He wouldn't give me cups with lids for our waters to go.

Easy online ordering. Usually freaky fast! Simple sandwiches. Not a lot of toppings to add but it is a good simple sandwich.

Jimmy John's is a popular sandwich chain that offers a wide range of sandwiches made with fresh ingredients. The menu includes classic subs like the Italian, Turkey Tom, and the Vito, as well as more unique creations like the Gargantuan and the Bootlegger. The sandwiches are made to order and always served fast, which is perfect for those who are on-the-go. One of the standout features of Jimmy John's is the bread. It's always fresh and has a great texture that complements the sandwich fillings. The toppings are also fresh and flavorful, which makes for a delicious sandwich experience. The ordering process at Jimmy John's is simple and straightforward. You can either order in-store, online, or through the app, and the staff is always friendly and helpful. The prices are also very reasonable, which makes it a great option for a quick and affordable meal. Overall, Jimmy John's is a great choice for anyone looking for a tasty and convenient sandwich. Whether you're in a rush or just want a quick bite to eat, Jimmy John's has something for everyone.

Love the food, but I have ordered from here twice in a week. They have taken 1-2 hours to deliver my food. They have also been extremely rude and accused my neighbors of stealing my food. I had an "experienced driver" and they missed my apartment twice. They also expressed how they were doing me a courtesy by bringing my order again... I would agree if I had received the first one. The professionalism of this store is questionable. I recommend picking up and not getting it delivered.

The in-store crew absolutely kills it everytime I go here. Terrific employees and consistent quality food made in a reasonable amount if time or better. This store has hard working and polite employees who always make it right if there's any problem. I don't order delivery so I can't speak on that. Inside of store and bathroom have been clean when I have been there and I am thankful for that. Critical note: one gentleman (who I have only seen once) could definitely use improvement at listening to what a customer is ordering or ask for clarification. The miscommunication did make me end up with double my order (they made it giant instead of regular) but I wasn't too upset because I had lunch for the next day. The price for what I ordered did seem a little high but it was for more people than just me. So it didn't raise any red flags, but it can definitely be avoided in the future. Always check your order before leaving! Thank you Jimmy John's Team!

I wish I could give 0 stars. The staff, one lady in particular, is incredibly rude. I went today to pick up an online order, saw the receipt with my name on it, and started walking out with it. This employee (I didn't look at her so I'm not sure who she was) just YELLED at me "Um we have more than one pickup!" It doesn't sound rude when you read it but you should've heard the way she said it. I told her my name was on it and left. They barely put any meat on the sandwiches anyways and it is not worth the cost. There's a Subway across the street, go there instead.

This location is awful. I often order for delivery and this is the location that pops up for me. I always order double turkey on my sandwich and actually get it about half the time. So this place pockets extra money quite a bit from me when I don’t get what I ordered. They also overcook and burn the bread a lot. When I do decide to go in, the staff is often rude. The other day, I asked for a mayo packet because I wanted more mayo and was met with a rude remark about there already being mayo on my sandwich. I will now go out of my way to visit the next closest Jimmy John’s location.

I entered the store later in the evening, about 30 min before closing. The staff had the store very clean for closing, but welcomed me in & very cheerfully served me. The store was immaculate! This particular location has loads of seating for all sized parties from individuals to families. The staff was kind, fun, and enthusiastic. I'm definitely returning to that particular location for my sandwiches even though I live across town! Speaking of the food, I suppose I should mention that too: 😆 The food was as expected: fantastic! Jimmy John's really seems to have the lettuce rap down. As I've said before, I eat Paleo & it's so nice to find a place you can order what you need without sounding like a pain in the posterior! The sandwich was very tasty & when I mentioned that I would be taking the 2nd one to work the next day, the staff wrapped them separately for me!

Every time I order they forget something. Every.single.time. I try to give them another chance and they never get better. Tonight. I ordered 5 sandwiches, 5 drink, 5 chips, 5 brownies. They delivered, 5 sandwiches, 5 brownies, 2 chips, 2 drinks. No straws. I called back the man said he would send the driver right back (I live max 2 min away) what did he bring back? 4 drinks zero straws zero chips. Now they are closed. So frustrating!!!!

This has to be one of the worst customer service situations that I have ever experienced! I ordered food that never arrived and when I called hours later I was told “it sais it was delivered so I don’t know what to tell you” I requested a refund which I did not receive. Then I decided to give it another try and order dinner for me, my sister, and brother in law. After an hour I called to see what the deal was considering the selling point of jimmy John’s is “freaky fast delivery “ very calmly I explained the situation and was then transferred to a “manager “ who accused me of cussing out her employees and said they were short staffed because a driver had called out do to cancer while she audibly laughing the whole conversation. Not only did I not cuss at anyone I also don’t appreciate her trying to make me feel guilty by using cancer as a sympathy card.