3/5 Arvian โSparklesโ D. 2 years ago on Google
My
family
and
I
were
visiting
from
NC
and
decided
to
visit
the
Riverbanks
Zoo
&
Botanical
Garden;
there
were
10
of
us
(8
adults,
1
toddler,
and
1
infant).
We
were
very
excited
about
this
visit
as
we
read
great
reviews
about
it.
We
enjoyed
the
set
up
of
the
zoo.
The
animals
are
in
close
proximity
to
each
other
so
it
was
relatively
easy
to
navigate
from
one
animal
to
the
next.
The
botanical
garden
is
a
short
distance
away
from
the
zoo
section.
The
animals
at
the
zoo
were
wonderful
to
see.
Some
of
them
were
even
interactive.
There
were
some
animals
there
that
I
had
not
seen
at
other
zoos
so
it
was
refreshing.
We
were
disappointed
that
there
were
not
sufficient
vendors/restaurants
opened.
Majority
of
them
were
closed
and
only
a
select
few
were
available.
Additionally,
the
botanical
gardens
were
impacted
by
the
cold
temperatures
so
it
was
not
worthwhile
seeing
at
this
stage.
While
we
got
to
see
most
of
the
animals,
there
were
some
animals
that
were
not
available
because
they
took
them
in
the
back
to
administer
their
medication
etc.
These
things
should
be
better
managed
especially
when
people
are
traveling
from
out
of
town
to
come
to
the
zoo.
The
expectation
from
zoo
attendees
is
that
they
are
able
to
see
all
available
animals
that
the
zoo
is
hosting.
Traveling
from
away
to
see
the
zoo
and
being
told
that
animals
were
not
currently
available
because
they
had
to
give
medication
etc.
is
not
an
acceptable
response.
The
medication
schedule
should
be
in
better
alignment
with
the
zoo
hours
for
attendees.
If
the
zoo
is
opened
from
9
AM
to
5
PM
then
all
animals
should
be
readily
available
between
that
time.
It
is
perfectly
understandable
that
animals
operate
in
their
own
manner
and
in
their
own
fashion
but
to
have
an
animal
not
being
available
due
to
things
within
the
operatorโs
control
should
be
managed
better.
There
is
a
parking
fee
of
$5;
however,
this
is
not
regulated
at
all.
The
fee
is
charged
when
you
purchase
the
ticket
at
the
gate
but
there
is
no
parking
decal
or
anything
to
validate
that
you
did
indeed
pay
for
this
parking
other
than
your
receipt.
This
not
being
regulated
opens
a
door
for
inequality
and
inefficiencies
with
people
who
paid
for
parking
versus
those
that
did
not,
and
there
are
no
checks
and
balances
to
confirm
either.
I
rated
our
experience
as
a
3
because
we
felt
that
under
the
conditions
listed
above,
the
entrance
costs
of
$21.99
plus
tax/adult
and
$18.99
plus
tax/child
(2
-
12)
shouldโve
definitely
been
reduced
to
compensate
for
(1)
Closed
Vendors,
(2)
Botanical
Garden
not
up
to
par,
(3)
Animals
being
removed
from
display
during
peak
visit
times
in
order
to
administer
medication
etc.
When
we
paid
these
costs,
our
expectation
was
that
we
would
have
a
full
zoo
experience
which
we
did
not
have.
We
loved
the
animals
that
we
did
get
to
see
but
we
left
feeling
like
we
were
owed
a
partial
refund.
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