Subway image

Subway

Restaurant Fast food restaurant Meal takeaway Sandwich shop Catering service

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. People often mention Subway, friendly, staff, order, clean, great, service,


Address

101 E Town St, Columbus, OH 43215, United States

Website

restaurants.subway.com

Contact

+1 614-715-8718

Price rating

$ $$$

Rating on Google Maps

4.20 (64 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 am to 4 pm
  • Wednesday: 9 am to 4 pm
  • Thursday: 9 am to 4 pm
  • Friday: 9 am to 4 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 am to 4 pm

Featured Reviews


Frequently mentioned in reviews: Subway (11) friendly (9) staff (8) order (7) clean (7) great (6) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Bashar S. 1 year ago on Google • 15 reviews
    Not gonna order my food from Subway anymore. I got my sandwich with bacon in it even though I didn't ask for bacon. And because I don't eat bacon I contacted the restaurant to send them a picture of my sandwich and I asked for a refund. But they refused to do so. I paid 17$ for NOTHING.
    2 people found this review helpful 👍

  • 1/5 Matt G. 2 years ago on Google • 25 reviews
    Under new ownership. Not a good experience. Ordered online for pickup. Received wrong order, but only found out after walking back to my office. Emailed to notify owner and asked for store credit or a refund. Received generalized response from owner ignoring my request for credit.
    1 person found this review helpful 👍

  • 5/5 Stephanie B. 10 months ago on Google
    Being homeless broke and hungry and having to walk for 16 18 hours a day that lady was a lot of help with feeding me
    1 person found this review helpful 👍

  • 5/5 Cas W. 1 year ago on Google • 22 reviews
    I think they are under new management.. they are always so friendly and speedy when I go for lunch. Great spot!

  • 1/5 Zoe W. 11 months ago on Google • 19 reviews
    There is constantly some issue with this Subway, even though it says they accept AMEX they dont. You go in with a coupon and order a 6 inch and get to the register and they let you know you cant have the 6 inch because they dont accept coupons. Just Close Already....

  • 5/5 Abbey D. 6 years ago on Google • 16 reviews
    The best Subway in Downtown Columbus. The owner, Larry, knows his customers (including me) by name, treats everyone great, and runs an efficient and clean store with great food. I go about once a week during lunch and each time the staff are great. Considering they are a huge chain, this Subway treats you like they're the mom and pop shop next door. :)

  • 1/5 Tee G. 4 months ago on Google • 12 reviews
    The customer service here is horrible. The crew member Shay has a nasty attitude and so does the other staff member didn’t get the name. They have to be desperate to employee Shay just horrible.

  • 5/5 Rob C. 4 months ago on Google • 5 reviews
    Employees that work here are great been there almost everyday for a few weeks now and it's been a positive experience every time.

  • 5/5 Justin L. 7 months ago on Google • 4 reviews
    Really like the staff at this location. Very courteous and fast.

  • 5/5 Brent M. 10 months ago on Google
    Awesome chicken and bacon sub

  • 5/5 Curtis Hinton J. 2 years ago on Google
    The subway clerks were very courteous, clean and professional. Also very fast and accurate order. I enjoy going to subway. Great healthy foods.

  • 4/5 oluwafemi f. 1 year ago on Google
    New staff, great service 👌

  • 1/5 Brian S. 1 year ago on Google
    Get some A/C please!!!! Just ridiculous

  • 5/5 Kevin W. 2 years ago on Google
    Staff is always friendly and professional. I love the customer service.

  • 1/5 Glenn K. 1 year ago on Google
    For 2 months no air conditioning The staff are hanging outside trying to cool off. And refuse service Might as well close

  • 5/5 sierra h. 3 years ago on Google
    Place is very clean and very friendly staff.! Such good people.!

  • 1/5 Ginny H. 3 months ago on Google • 3 reviews New
    The new soft pretzel was hard and burnt a waist of 3:00 $.

  • 5/5 Kevin F. 3 years ago on Google
    I haven't been here since COVID, but it was a weekly lunch spot when I was working in the office. Great staff and I miss seeing them. We went to this Subway even though there were closer Subways.

  • 5/5 Laurie D. 7 years ago on Google
    Fast friendly clean shop. The best Subway in downtown Columbus Ohio

  • 5/5 Tim H. 7 years ago on Google
    Good franchise location clean and friendly

  • 5/5 Jennifer R. 7 years ago on Google
    Always nice here

  • 5/5 Chuck T. 6 years ago on Google
    Fast friendly service and great subs!

  • 5/5 ReCee F. 5 years ago on Google
    Wonderful, quick service

  • 5/5 Ima N. 4 years ago on Google
    Fast efficiency

  • 4/5 Ravi P. 7 years ago on Google
    Can do a bit better (actually faster) especially at the lunch time but other than that a typical subway franchise. Overall people are good and nice spot .

  • 3/5 Christine P. 4 years ago on Google
    Standard Subway quality. Weird they dont put paper under your sandwich while making it unless you are getting it toasted.

  • 5/5 Dan D. 5 years ago on Google
    Yum. Great staff at third Street location

  • 5/5 Jared C. 4 years ago on Google
    Pleasant stop in. Staff were friendly and fast. Multiple people came over to help with my orders that had a few sandwiches.

  • 5/5 CapnBubbs 4 years ago on Google
    Everyone here is super kind and sweet, I’m kind of a regular since I started working nearby recently so they have my order memorized at this point. 😅 All-time favorite Subway to go to!

  • 5/5 Adam P. 4 years ago on Google
    Best Subway downtown. Fast, friendly, clean, delicious.

  • 5/5 Jordan A. 5 years ago on Google
    Subway is Subway. Pretty much will always have decent meats and veggies. This location is also clean and the people are efficient and friendly.

  • 5/5 Kasandra W. 4 years ago on Google • 3 reviews
    Amazing people very kind and generous, they know me by name and have always done above and beyond to make sure my order is done and ready by the time I get there. I have social anxiety and order online and they know this and have always been very gentle and kind. I even got a holiday card from them!! The best subway in Columbus by far!!!


Call +1 614-715-8718 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Healthy options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

Trends



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