SEA LIFE Charlotte-Concord image

SEA LIFE Charlotte-Concord

Tourist attraction Aquarium

One of the Most Reviewed Tourist attractions in Concord


Address

8111 Concord Mills Boulevard, Concord, NC 28027

Website

www.visitsealife.com

Contact

(855) 450-0512

Rating on Google Maps

4.20 (3.5K reviews)

Open on Google Maps

Working Hours

  • Friday: 10 AM to 5 PM
  • Saturday: 10 AM to 6 PM
  • Sunday: 11 AM to 5 PM
  • Monday: 11 AM to 5 PM
  • Tuesday: 11 AM to 5 PM
  • Wednesday: 11 AM to 5 PM
  • Thursday: 11 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: kids (48) time (42) aquarium (41) fish (34) great (32) animals (25) small (24) nice (23) mall (21) exhibits (20)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Jami C. 2 years ago on Google
    We went here while we were on vacation. Very busy place. It was just us two adults with no kids. We really enjoyed it, it was smaller than most aquariums we have been to, but the price was good and we did enjoy it. They did have several different species they are trying to save. Very informative if you read the information provided. The staff were friendly and actually seemed to like their jobs.
    21 people found this review helpful 👍

  • 5/5 Sable 2 years ago on Google
    My boyfriend and I have been here a few times and we love it. It’s surprisingly big and there are a good amount of exhibits to see. There’s a gift shop too for kids or whoever. It’s great for families but we’re both adults and we enjoy it also. The prices are really good for what you get and the experience, it’s a great daytime weekend activity. I recommend it for sure.
    21 people found this review helpful 👍

  • 5/5 Nainsi M. 4 months ago on Google • 127 reviews
    When I saw this aquarium was located in a mall I had low expectations. I could not have been more incorrect. Not only was this location large enough to entertain adults for an hour, but they have an ocean tunnel, in a mall! The facility was well kept, the tanks were all large and not overcrowded, and the staff were incredibly friendly and helpful. Plus it was affordable. 10/10 would recommend checking it out while you're in the area. Then you can go shopping in the mall, knowing you're in the same building with fun things like sharks, eels, and jellyfish 💛
    7 people found this review helpful 👍

  • 5/5 Angela W. 1 year ago on Google
    We found this place while visiting waiting to check into Great Wolf. We have here in Lynchburg something called sea quest so I thought this would be a lot like that. Nope it similar but no where close to the same. Sea life is all sea animals. They had a lot of awesome displays and fish I'd never seen before. My favorite was the walk through tank and seeing Norm the Turtle. Most of the enclosures had magnify type glass so you could see things better, some had different types of tanks so your child would look like they were in the tank, They had a touch tank of sea stars and urchins which was awesome to touch.
    14 people found this review helpful 👍

  • 5/5 Romeo B. 7 months ago on Google • 77 reviews
    MORE THAN MEETS THE EYE!!!! Please do not judge this place by what you see from the outside. Not that the outside is in bad shape or anything, but you would think that there's not a lot to see............you would be wrong!! This is a very informative, colorful, and clean aquarium. You can tell that the sea life is well cared for and that the habitat encourages growth and comfort. I actually came for Beasley but found so much more. I definitely recommend for children, family and friends, and even an evening date. I can't imagine this place will disappoint. ESPECIALLY THE TUNNEL!!! I hope you enjoy the pictures and videos. This place is as cool as it looks. PS - If you time your visit right, you can watch them feed throughout the aquarium.
    7 people found this review helpful 👍

  • 4/5 Eddie V. 2 months ago on Google • 171 reviews New
    Very neat stuff here. Staff are very knowledgeable and friendly. Just wish it was a longer attraction for the money. The kids enjoyed it but I don't see this being a "season pass" type attraction.
    1 person found this review helpful 👍

  • 5/5 Tracy R. 1 year ago on Google
    I had a great time! Reasonable price for 6 hours of aquarium time! Walk-through took about 45 minutes at a slow-casual pace. Beautifully themed displays, fish, jellies, and turtles live in close up exhibits. A touch pool lets you touch urchins and sea stars. Gift shop at the end had a lot of varied choices for souvenirs.
    11 people found this review helpful 👍

  • 5/5 ritika r. 2 months ago on Google • 140 reviews New
    It is a nice day out place with kids. Mu daughter loved being in the aquarium and collecting fun stamps at each exhibition. Nice full filled day activity for parents and kids. Must visit.
    2 people found this review helpful 👍

  • 5/5 Richard C. 5 months ago on Google • 92 reviews
    Sea Life Charlotte-Concord is an incredible little place. I worked with several staff members (Kaitlin, Jasmine, and Erin) who treated me like royalty to make for a very VERY special night. I was able to set up a beautiful proposal and evening and they helped at every step. They set up special lights and stayed open a little late to help make this magical moment happen. The aquarium itself is very nice. The decorations are perfect (lots of pirate decor) and the flow from room to room makes the aquarium feel five times bigger than it actually is. I am forever grateful to the lovely people that helped me propose to my wonderful partner. And I will be back many times to enjoy both the aquarium and the memories made that evening.
    5 people found this review helpful 👍

  • 4/5 A Spice Below the H. 1 year ago on Google
    Great experience but the cost should be much lower for the size. We paid more here to visit that many other aquariums that were double and triple the size. As for the variety of sea life and staff, they were above and beyond. I also like how they provided extra education activities for younger ages. A great 30 to 40 minute activity with a younger child.
    10 people found this review helpful 👍

  • 1/5 Inna T. 3 years ago on Google
    We got our tickets online and when we got there we were informed about a lot of the exhibits being closed. We stayed positive and I reminded my son, that even though he won’t see the animals he wanted, we can still chose to have a good time. And we did. What I loved. I LOVED that there weren’t a lot of people there. We were able to enjoy our walk through the zoo without being around anyone. It was so peaceful We got to see a zoo keeper feed the otters. What we didn’t love The animals looked so SAD! The elephant was all alone standing staring at the wall with his trunk in his mouth. The tiger was pacing back and forth in front of the window. On our second walk through he was still there, pacing. My son himself pointed out to me that the animals look really sad. Asked why they all are feeling so sad. We still had an educational time, we stayed positive and had a good time. The lack of stars was because the animals looked so sad and I don’t think I’d want to go look at caged lonely animals again. Already had a talk with my son about why we won’t be coming back.
    9 people found this review helpful 👍

  • 5/5 Heather B. 1 year ago on Google
    So much fun! We got there closer to close than I would've liked, but the staff was so friendly and helpful. We got to see brand new baby seahorses and there was a super friendly looking puffer fish. We loved the tunnel!
    6 people found this review helpful 👍

  • 5/5 Veronica 3 months ago on Google • 63 reviews New
    It is bigger than I expected it and they’ve done a great job with this aquarium. Organize, clean, different fishes. Easy to navigate. Pretty good size, not too big or too small. The staff were polite. I went Friday at 12pm and there were only two more families at the time so it was a great experience. Once you buy tickets you can leave and get back inside as many times as you want. At least that’s what they told us on this date.
    2 people found this review helpful 👍

  • 3/5 Vee 10 months ago on Google
    Little pricey for as small as it is. I was not expecting it to be in a mall. Can get crowded in a heartbeat with little wiggle room to see anything or to get away. They do let you go through as many times as you want, so that helps, some. They have a tunnel which is cool but the lighting isn't set up well, so it's not easy to tell what you are looking at sometimes. I did NOT realize this was geared directly at kids. My bad for not doing more research but it's super kid friendly, which means it's not adult friendly in terms of viewing or moving around. Also, by kid friendly, I mean exhausted parents that don't give AF what their kids are doing, which is screaming, yelling, tapping glass, shoving each other, crying and running. So yeah, I just wanted out of our Airbnb on a rainy day and thought a visit to an aquarium would be cool. It wasn't as awesome as I hoped. But hey, floaty-butt turtles always make any day better.
    5 people found this review helpful 👍

  • 4/5 Jackie H. 2 years ago on Google
    Sea Life was nice. We were hoping it was a longer undersea stroll but the location is probably the reason. All the exhibits were breath taking. I'm not sure but I was trying to add a video. I was trying to show an exhibit where it looked like skinny snakes poking out of sand trying to get the small fish. It was so amazing to watch. I can't seem to show.
    4 people found this review helpful 👍

  • 5/5 Abi Turner (. 2 years ago on Google
    A small but nice aquarium. They had lots of fun exhibits and good interactions. The employees were wonderful. Only spent about an hour and a half here and we were going slow. Not an all day activity but something great to do if you are in the area
    4 people found this review helpful 👍

  • 5/5 Nicole 2 years ago on Google
    Visited with our homeschool group. Had a blast. They’re doing major construction though so many things are closed or worked on. I highly recommend going once it’s finished come June (from what I was advised). We always have fun here!
    4 people found this review helpful 👍

  • 5/5 Adrienne H. 9 months ago on Google
    An absolute must for kids!!! Everything is their height, 100% interactive displays, hidden portholes and the Junior Range kit keeps them engaged looking closely to really appreciate the different species. We did the behind the scenes tour and learned a lot. Staff are all top notch. Worth every dollar. Went with grandma and my 5 year old son and they were both beyond thrilled.
    4 people found this review helpful 👍

  • 5/5 Zulu 4 months ago on Google • 45 reviews
    My wife and I went here while we were in the area on our honeymoon. It was fascinating to observe the creatures up close. We developed several favorites. Personally, I enjoyed watching the stingrays, sharks, and the fish that tirelessly dug holes in the sand. The staff, notably Greer, whom we spoke with, was exceptionally helpful, polite, and informative.
    1 person found this review helpful 👍

  • 5/5 Lauren M. 3 years ago on Google
    Went to the zoo lights at Pt. Defiance. I was pleasantly surprised! They had one way arrows, tons of lights & Christmas music playing as you walked the paths. Not many restrooms, but they were located well. I would suggest that you go during the week & early if possible. But it wasn’t crowded at all & everyone wore masks.
    3 people found this review helpful 👍

  • 1/5 christiano p. 3 years ago on Google
    Waste of money. Barley any animals to visit with. Most exhibits closed. The animals look incredibly sad and lonely. We’ve visited 3 times this past year and nothings changed. Tons of false advertising with what animals they show online but don’t have at the zoo. Today’s visit was mine and my family’s last, don’t waste your time and money. I’d recommend Seattle zoo, instead.
    2 people found this review helpful 👍

  • 5/5 Rebecca O. 1 year ago on Google
    We had an absolute blast the other day when we went! Such a great aquarium for toddlers. All of the exhibits are easily accessible so my almost two year old was able to see everything just fine!! I would highly recommend checking this place out! We will for sure be going back!
    2 people found this review helpful 👍

  • 5/5 Octavia L. 1 year ago on Google
    I had a birthday party here for my son. It was really nice. Staff was nice they even set up the party room. It was a little pricey but well worth it. They let you bring your own food unlike most places. My guests had a good time. I would definitely recommend it.
    2 people found this review helpful 👍

  • 5/5 TJ 11 months ago on Google
    At first I thought $70 was a lot for two adults and one child, but after walking through, I still think it's expensive for such a small attention. But as they say, it's not all about size it's how you use it. They definitely have a lot of really cool sea life to admire within a small space. I would recommend visiting Sea Life Concord. There are a lot of worse things you could spend your money on than supporting some fish.
    2 people found this review helpful 👍

  • 5/5 vika r. 6 months ago on Google
    My family and I visited a beautiful place over the weekend. An aquarium where you can see unusual bright fish. Electric skates, sharks, moray eels, sea stars and much more. There is a petting pool where you can touch starfish. It's unusual and interesting. Come see this beauty. Lots of useful stuff.
    2 people found this review helpful 👍

  • 3/5 Rachel S. 3 years ago on Google
    It was a bit expensive for the amount of things to see. However if you go early your ticket is good all day so you could go through multiple times. It takes about an hour if you go slow and read the signs.
    1 person found this review helpful 👍

  • 2/5 Giselle S. 3 years ago on Google
    I was very disappointed because the website didn't say anything about the aquarium having this "Haunted house" style decorations for halloween all over the place. The place was completely dark with very creepy, bright red eyed monsters everywhere and spiders falling down from the ceiling... The decorations were a little too much for little kids, to say the least. So, we drove an hour and a half to bring our little ones to the aquarium... for nothing. They couldn't pass the door. However, they did refund the tickets we had paid online. I don't think that kind of decoration is what anybody is expecting for an aquarium, I mean, we just want to see the sea creatures! Anyway, I wish they would at least have that information online, because that's where most people buy their tickets. They would have saved us a long long drive.
    1 person found this review helpful 👍

  • 5/5 Rachel L. 3 years ago on Google
    Great place. The kids love it. Nice employees. The prices are MUCH BETTER than they use to be at a little over $16. They use to be around $26. I am sad about the kid's play place though... But that is not their fault...
    1 person found this review helpful 👍

  • 1/5 Me M. 3 years ago on Google
    Order tickets online e for the Halloween event! The event was supposedly sold out. All I could get was 9:30pm tickets we arrived at 9:24pm to check in. The check in man let us know we could check in an go thru since they was waiting on us an we're the last ones! Online you was selling tickets for two other times after mine that was sold out. We wanted to buy pictures, they stop taking an selling pics for the night. Two ladies was taken down the decorations before we entered. One aquarium that my daughter was looking forward to was closed for the night. We will never come again! We wasted are money! Halloween was a waste for my daughter! Don't try to speak to the ladies, they won't speak they to busy taking decorations down! We drove hour for nothing. I had to give it a 1 star or I wouldn't of.
    1 person found this review helpful 👍

  • 5/5 JJ M. 3 years ago on Google
    What a cool place to visit! I took my science majoring college student here and it was full of new information for us. The sea star exhibit was overseen by a fun, energetic, educated employee and we could instantly pick up on her investment in the animals.
    1 person found this review helpful 👍

  • 4/5 Sean L. J. 3 years ago on Google
    it is smaller than most aquariums I've been to, but very informative with a wide range of sea life. Because of distance, I think it's the best value for this area.
    1 person found this review helpful 👍

  • 3/5 Nicole O. 3 years ago on Google
    My family, friends and I went to concord to waste time while waiting for a flight. We thought it would be a great idea to go to an aquarium and we were under the impression that this was a standalone type place. When we arrived we quickly realized it was a sea exhibit inside a shopping mall and it completely threw us off. We had purchased our tickets online in advance and didn’t need to wait at all when we arrived. The exhibit was nice but too small and the location was not ideal for the price. It took about 15 minutes total from start to finish.
    1 person found this review helpful 👍

  • 5/5 Kasandra T. 3 years ago on Google
    Have a great time
    1 person found this review helpful 👍

  • 5/5 Matt S. 3 years ago on Google
    GREAT for the kids (toddler-10). Here's the test for you: if you call it a DORY fish then go here. If you call it a BLUE TANG then don't go here. If you want a local, relatively low-cost (use coupons) experience, this is an awesome aquarium for it. You can get a solid hour out of the place and it's the best thing close. If you want something akin to Baltimore or Atlanta... this is not your place. The reviews suggesting this isn't a "real aquarium" are unfair. This is an aquarium in a mall- not in a major city. It's educational and fun- but not super high-budget.
    1 person found this review helpful 👍

  • 1/5 Jessica J. 3 years ago on Google
    I wouldn't recommend AT ALL!I wasted $83 and the walk thru didn't even last 15 minutes.The Aquarium is very very small.They charge about the same price as the Aquarium in Georgia and the Georgia Aquarium is very big and beautiful.Please don't waste your time nor money here.
    1 person found this review helpful 👍

  • 5/5 Candie Hall T. 3 years ago on Google
    Had a hard time finding it since I'm not from the area. I saw one arrow pointing in the direction but none after that to get me to entrance 7 at the rear of the mall. I had to ask directions from an employee in the parking lot. It's not a big place, but lots of beautiful fish! I thought it was worth the money.
    1 person found this review helpful 👍

  • 4/5 Imani B. 3 years ago on Google
    Absolutely loved this. Out of state visitors and I was amazed to find an aquarium inside a mall. I was blown away by the large sections of HUGE fish 🐟 as an adult I was in total amazement. Also they provided areas where you can actually feel like you're in the middle of all nature's glory. So sad to not see any turtles yet I read about one on the wall display as it was present. Pricing, ehhh. Due to the size (I was able to complete the tour in about 45 minutes) BUT they allow you re-enter as many times as you would like until closing. What aquarium is ever CHEAP tho? I loved that fact, they offered tour information for my son for about $10 rounded up (he loved it). It included a lanyard Keychain, a box guide, a tooth, a paper watch and badge, and a book on the animals. I did wish there were stricter COVID rules. Also staff was friendly especially the young lady that scanned our tickets BUT you had to approach them. They weren't very engaging in general.
    1 person found this review helpful 👍

  • 5/5 Sophiettie 3 years ago on Google
    Always enjoying our visits at Point Defiance Zoo and Aquarium, this is definitely the best place to spend some quality time with your kids, discovering all those animals and birds. They like the trail and the exhibits that can discover many things about the animals! The Aquarium with different species of sea creatures, colorful fishes, sharks and jellyfishes it’s very interesting for kids of all ages. This time while visiting, the Aquarium and all indoor exhibits were closed, but we enjoyed kids area, penguins, elephant, the tigers and the rest! Highly recommend this place to visit! We enjoyed!
    1 person found this review helpful 👍

  • 1/5 Kimberly 3 years ago on Google
    Too many exhibits closed. We have been to other zoos during COVID and they remain open, all exhibits. To me this is just laziness and using COVID as an excuse to shut things down.
    1 person found this review helpful 👍

  • 5/5 Sarah H. 3 years ago on Google
    We love Point Defiance Zoo! It's always wonderful time. The staff is doing a great job with the pandemic restrictions which is great!
    1 person found this review helpful 👍

  • 1/5 Bianca M. 3 years ago on Google
    I purchased my tickets online but once I arrived noticed most exhibits were closed or restricted. Staff even said they didn’t plan on having visitors. WOULD NOT RECOMMEND at least until COVID passes.
    1 person found this review helpful 👍

  • 4/5 Ray 1 year ago on Google
    Went there with a group of people, and it was a blast. I loved the little shipwreck they had and we loved doing the stamps. Even though it was a great experience overall, it was kind of short. But yet again not surprising since it's in a mall. It's a great place to go to with kids or to go to on a day out.
    1 person found this review helpful 👍

  • 5/5 Hades D. 1 year ago on Google
    Had a great time. It took about an hour to walk through everything, but you could return at any point during the day. We also did the behind the scenes tour and the host, Matt, was great. He also interacted with the adults and kids in the group. Amanda was amazing at answering questions. We bought the VIP picture pass and it was definitely worth it.
    1 person found this review helpful 👍

  • 5/5 Jennifer H. 9 months ago on Google
    We had our daughters' birthday party here on Friday! It was an amazing experience for all that came! The room was beautiful! The staff was great! Highly recommend Sea Life for a fun unique birthday party experience!
    1 person found this review helpful 👍

  • 5/5 Destiny P. 5 months ago on Google
    We’re not from the area so when I walked up and seen that this place was located in a mall, I was nervous that there wasn’t going to be much to do but I was sooo far from wrong. My son had such a good time that we walked through the entire thing, went and ate at the food court and then walked through it again. There are so many really cool and interesting fish to see. There’s a petting station which is always a big hit with my son. They have someone walking around periodically with a cart with things to do, for example; one time they did a treasure hunt in a little ship and my son got to keep a sharks tooth that he found, there was also a build your own pirate craft, they handed out a card with a specific fish/sea creature on it and had my son find it in the big tank. They also give you a card to stamp (if I remember correctly) 8 stations, then you can show them your card at the end for a special prize. They have a lot to see but also do their best to keep things fun, fresh and interesting during your time there and that was appreciated. Couldn’t have been happier with our time spent at this aquarium. I’m glad my kids enjoyed it so much!
    1 person found this review helpful 👍

  • 4/5 Jill T. 4 months ago on Google • 6 reviews
    We visited while we were in town for the holiday weekend. SeaLife was fantastic and they had a lot of aquatic life. We loved our time there. Unfortunately, we went on the busiest shopping day of the year, so getting out of the parking lot was a nightmare. Would recommend visiting on any other day though.
    1 person found this review helpful 👍

  • 5/5 Todd H. 3 years ago on Google
    My toddlers love this place and for that I will give it 5 stars. However, not accepting cash is not okay. We do not support businesses that do not accept cash. You could easy have your customers donate the coin change due to the animal fund or something. And you should also include that your play area is closed for good on your website. We know this is out of your control, but never were we told this when we bought our tickets online or when we checked in. You can be in and out of this place in 30mins tops and the play area was a big part of staying longer.

  • 4/5 Deanna M. 4 years ago on Google
    Great little aquarium in Concord located in neighborhood 6 of Concord Mills Mall. January is healthcare month, so show your work ID to get in free, and up to 4 guests are 1/2 off. We also did behind the scenes and got to see the feeding lab and the ocean tank from above. It is a short but educational tour. The displays and tanks throughout the place are well-maintained. A nice way to spend 1-2 hours. There is a small but cool touch pond with different starfish and small crustaceans and they have set feeding times for the stingray pool that you can watch them be fed.

  • 5/5 Mark K. 3 years ago on Google
    Really easy maneuvering if you have a young one. Went during the covid time several times and my son loved it. Staff is really friendly and did a great job with instructions

  • 4/5 Miranda R. 3 years ago on Google
    Quite amazing little place. I went in not expecting much since it was in a mall, but I was very pleasantly surprised. Definitely recommend! Our favorite room was the rounded room with the little fish. I was mesmerized!!

  • 5/5 Steve W. 4 years ago on Google
    While visiting Charlie and Concord we came across Sea Life aquarium in the Concord Mall. We were pretty skeptical about how much sea life could exist in a mall aquarium, but decided to give it a try. There was a great little touch tank with starfish, lots of small tanks with various fish, seahorses, lobster, and crabs. Lots of interesting information accompanied each of the tanks, and plenty of crew members were around for explanations. Given how inexpensive the tickets were, this place is a great value!

  • 4/5 Clinton W. 3 years ago on Google
    Great entertainment. Nice variety of fish and invertebrates. Docked one star because many of the touch stations are still available to the children without nearby hand sanitizer stations.

  • 5/5 Robby H. 3 years ago on Google
    This is amazing place

  • 3/5 Maiteder M. 3 years ago on Google
    (Translated by Google) It is very small (Original) Es muy pequeño

  • 5/5 Camilo H. 3 years ago on Google
    (Translated by Google) Nice and pleasant place to see some marine species, easy to get to and with cheap tickets. It is not a very big place, but enough to entertain and stroll for a while. (Original) Lindo y agradable lugar para ver algunas especies marinas, fácil para llegar y con entradas baratas. No es un lugar muy grande, pero lo suficiente para entretenerse y pasear un rato.

  • 4/5 SpaZ 3 years ago on Google
    Definitely should be a long tour in some way or form.

  • 5/5 Stephanie H. 3 years ago on Google
    I love sea life !! The jelly fish, star fish touch center was awesome they are sooo soft !!the shark and sea turtle was the best !- the gift shop , yes i had to buy something ! Yes will go again

  • 1/5 Courtney C. 3 years ago on Google
    My husband and I came with my mother in law, 18 month old and 4 year old. The girl at the front charged both kids for child’s passes ($16 for ages 3-7) didn’t ask how old my daughter was and then asked if both could wear mask. My son has ASD and has never tolerated wearing a mask, and by government ruling is exempt from the mask mandate... and my daughter is too young. After we payed $108 for all of us and were getting ready to walk in she said we were no longer allowed and had to leave, the manager we spoke to brought up that she saw a rule on Facebook not allowing my autistic son into the aquarium because there are “no exceptions” and that she could refund us, but we had to go. We brought up the updated mandate and that our son has a medical condition, but at that point were to distraught by the sheer attitude and disrespect that the damage was already done. Not only is it OUTRAGEOUSLY priced for how small it is. The fact the staff is willing to charge without asking or verifying anything about incoming kids is reason enough to avoid this place at all costs. Will never recommend + will never try to go again. If you have a child with special needs, Sea Life Aquarium is not accommodating and absolutely not understanding. It’s an actual shame.

  • 4/5 Alejandro A Lopez R. 3 years ago on Google
    to have a different time

  • 5/5 Jacqueline F. 3 years ago on Google
    So much fun

  • 1/5 Method D. 3 years ago on Google
    Normally I would have nothing but great things to say about this aquarium but today is different. My child is 3 and a half with ASD. Normally he hates bathrooms and was excited to see the fish. So when my son had a rather bad incident I rushed out of the emergency exit and straight to the bathroom area. Little did I know I saw the changing table sign and thought “okay family bathroom let’s do this so he only gets upset for a short period then I can calm him by bribing him back to the fish” so I got in with him kicking and screaming “I don’t like the bathroom” and start changing him. Well shortly after a woman and her son enter to go to the restroom but abruptly leave to which made me wonder. Well after rushing to hold him down and try to change his diaper I was mortified as an employee entered to chastise me about using the incorrect bathroom (which was clearly an accident) in my rush to get my autistic child changed so his day wouldn’t be ruined by becoming upset. I apologized but was continually reminded that the men’s restroom had a changing table as well - my apologies it was a rush of diarrhea and race against the clock before his day was ruined. Honestly I do not see my wife nor I renewing our tickets again for the next year because of how we were treated in the situation with my child and how they treated me and my child(mortified). I am sorry that I rushed with my autistic son to try not to ruin his day.

  • 4/5 Dolores L. 3 years ago on Google
    The kids enjoyed it. They are 5 years old. Smaller than I thought it was.

  • 2/5 alaysha tiktok and m. 3 years ago on Google
    We loved it this time better the the last few times we visited and I meant to give a 5 star not a 2 star

  • 5/5 Jennifer C. 3 years ago on Google
    Such a cute little place. My kid enjoyed it!

  • 5/5 Bryan F. 3 years ago on Google
    Great stuff and fun exhibits my kids love it here

  • 3/5 Eduardo Barrera L. 3 years ago on Google
    (Translated by Google) Good place (Original) Buen lugar

  • 5/5 Myra L. 3 years ago on Google
    First time going there and it was an awesome experience

  • 5/5 Johnathan S. 3 years ago on Google
    For the price I was truly amazed!!!! Honestly it was awesome, when the cashier told us the price was under $30 for 2, & u get an all day pass, g u can come g ho as u please. Beautiful setup, & extremely Educational, I'm 34 my fiancee is 40 we learned new things that day. Loved the layout of the establishment!!! We will be going back!!!!

  • 3/5 Regina P. 3 years ago on Google
    We went at Halloween, which added to the attraction for us, but for the price, it's too small. The location is good if you want to enjoy the mall as well.

  • 5/5 Day_ P. 3 years ago on Google
    (Translated by Google) I loved (Original) Me encantó

  • 4/5 Yvette G. 3 years ago on Google
    It was very nice and the kids really enjoyed it.

  • 4/5 ten t. 3 years ago on Google
    A great walk thru

  • 1/5 robert m. 3 years ago on Google
    Me and my family came in today to have a outing and the we had high hopes for this place because of what we had to pay to get in. They need to do tours instead of self tours . Something more hands on because there wasn’t any wow just blah

  • 3/5 Fannie W. 3 years ago on Google
    Great for all ages. I really loved to see those rare and lovely aquatic creatures.

  • 3/5 Frank G. 3 years ago on Google
    It gives me happiness seeing those lovely sea creatures.

  • 2/5 Nicole L. 3 years ago on Google
    Not worth it. It’s goof for little kids but teens and adults I don’t recommend it. Thought it was a waste of money and will not be returning.

  • 3/5 Sharon G. 3 years ago on Google
    It was a great moment for me exploring those lovely aquatic animals.

  • 4/5 Birdie R. 3 years ago on Google
    Pretty good for such a small area. Inside the mall.

  • 4/5 Cory C. 3 years ago on Google
    It's pretty fun but the tanks seem kinda small.

  • 5/5 Chris b. 3 years ago on Google
    The staff was super friendly and helpful, and the fish looked well taken care of, waa a great way to kill a couple hours. Would for sure go again

  • 5/5 Jordana C. 3 years ago on Google
    Awesome

  • 3/5 Marisa S. 3 years ago on Google
    Great place for children. Only 3 stars due to the small size.

  • 4/5 Derek J. 3 years ago on Google
    Great experience still think it's a bit pricey but the kids enjoyed it.

  • 5/5 Joker 3 years ago on Google
    Even though it's located in a mall, it is well worth the visit, especially if you have kids.

  • 5/5 Jennifer M. 3 years ago on Google
    A small aquarium but it was very well enjoyed by my 2 yr old!!

  • 5/5 Candido C. 3 years ago on Google
    👌👏

  • 5/5 Sean A. 3 years ago on Google
    We got up close as well as touch crabs, sea celebrities and also urchins while finding out everything about the animals from SEA LIFE skilled group! Obtain a possibility to learn through our Aquarists concerning their favorite creatures and what they are feeding them that day. Green sea turtles can be found in subtropical and tropical seas of the Pacific, Atlantic and Indian Sea ... and also you can see 2 environment-friendly sea turtles right below in our Exotic Sea Exhibition at SEA LIFE Charlotte-Concord! Stingrays get their name from the painful barb at the base of their tail. When they feel endangered stingrays can whip up their tail to pierce their pursuer with their spiny, poisonous barb. Once they have done this it takes a while for a new one to expand back, so they just utilize it as a last resource. Seahorses are an interested team of animals which come from the Syngnathidae household. Attempt and also say that three times quick! All seahorses share some fascinating traits; their jaws are fused to form a straw-like nose; instead of scales, they have thin skin extended over a collection of bony plates; they are poor swimmers, so they cling to vegetation with their tails. It was such an amazing being there, another world around you!!!

  • 4/5 Ryan W. 3 years ago on Google
    We got there early and waited around for the stingray feeding at 12:00. We got there 15 minutes early and waiting around to about 12:30 before we left. The poor stingrays never got fed. 😓 But we continued forward, we enjoyed ourselves. The place was clean. Animals with the world taken care of, disregarding the fact that we didn't actually see them eat... 🤨

  • 5/5 Ralph P. 3 years ago on Google
    😍😍😍😍😍

  • 5/5 krista s. 3 years ago on Google
    Loved it!!! My family enjoyed also

  • 1/5 Rebecca D. 3 years ago on Google
    Not impressed at all. Small in my opinion not worth the price

  • 5/5 Hope H. 3 years ago on Google
    It was awesome and friendly people!!!

  • 4/5 Katlin W. 3 years ago on Google
    Honestly, the place itself was educational and gorgeous. I think the amount of people they let in at a time kinda ruined some of the experience though.

  • 3/5 Jaronica B. 3 years ago on Google
    It was a good experience for our 3 year old. We had a good time and will recommend to others.

  • 3/5 Devan T. 3 years ago on Google
    I feel like it is a bit over priced for the size of the location.

  • 5/5 Pichytari 3 years ago on Google
    Beautiful and awesome for children’s

  • 5/5 Jake L. 3 years ago on Google
    Awesome place! So much fun for everyone

  • 4/5 Dmitry F. 3 years ago on Google
    It's well organized with reasonable children program but very very small

  • 5/5 Lakeya Martin R. 3 years ago on Google
    Our 1st time visiting for my daughter's birthday! Very nice place, friendly staff and animals to interact with!

  • 3/5 Denise M. 3 years ago on Google
    Beautiful but small and expensive

  • 5/5 D P. 3 years ago on Google
    Went for Halloween was great my 3yr old loved it

  • 5/5 Joe P. 3 years ago on Google
    Great place to bring the kids or any lover of aquatic life!

  • 5/5 Kong Y. 3 years ago on Google
    Always a pleasure to come here. We take our boys here before we shop and after we're done with shopping. You can come back in as long as you still have your purchased ticket.

  • 5/5 Itishba A. 3 years ago on Google
    Reminds me of home

  • 5/5 Carlos M. S. 3 years ago on Google
    (Translated by Google) Little (Original) Pequeño

  • 5/5 Rita M. 3 years ago on Google
    Awesome I loved it great place to take your kids not crowded 💜

  • 5/5 James M. 3 years ago on Google
    Nice however didn't realize how small it was!

  • 5/5 Star T. 3 years ago on Google
    So many stores to shop. Love the choices

  • 4/5 Miriam M. 3 years ago on Google
    (Translated by Google) A small place but enough for the little ones to enjoy a little of this square that only has shops. Price ok. COVID measures ok ... (Original) Un lugar pequeño pero suficiente para que los pequeños disfruten un poco de esta plaza que solo tiene tiendas. Precio ok. Medidas por COVID ok...

  • 2/5 Steve B. 3 years ago on Google
    Not very big.

  • 5/5 Chris J. 3 years ago on Google
    Cool place for kids.

  • 5/5 emma s. 3 years ago on Google
    It was a wonderful experience going there! There was some awesome sharks. The only downside is that the vending machine didn’t quite work and we had to get our snacks 1 at a time but othered than that, if you want a fun family activity then this is the right place to go!

  • 5/5 Mirad C. 3 years ago on Google
    The aquarium is located in a huge mall and is another incredible spot to visit! This could possibly simply be your ticket to get the children to agree to a couple of hours shopping in Charlotte. loved the kid-friendly touch tank featuring sea stars. Likewise worth seeing is the octopus. The highlight is certainly a cool stroll through the tunnel with sharks, Rays, and a school of fish swimming over and surrounding you. Great place to visit with kids!

  • 5/5 Lesther P. 3 years ago on Google
    Very good

  • 5/5 TuxedoKat I. 3 years ago on Google
    A thoughtful aquarium with many fun rooms with cool observations of different types of fish. A few “fish eyes” and an underwater tunnel to view sharks, rays, and many kinds of big fish. Highly recommended for children and first dates. Enjoy!

  • 1/5 William B. 3 years ago on Google
    They wouldn't take cash for tickets or for in the gift shop. So I had to use my credit card twice and it's really overpriced for the size of the place

  • 4/5 Diwan A. 3 years ago on Google
    It is a nice little Aquarium with a decent entry cost. My favorite attractions were touching the Star fish and sea urchins. I also liked seeing the jellyfish and how they reflect colors. The Shark tank was exciting but would have prefered a moving pedestal to avoid crowding. Its a good place to spend some time while at the mall!

  • 3/5 David V. 3 years ago on Google
    When I called to ask questions the answers I received weren't true. No pictures when you first enter and the play place is closed. The kids had fun but it got a little crowded/noisy for the 2 year old. You still have to stand in line when you pre purchase online tickets so it didn't get us in any faster.

  • 4/5 April C. 3 years ago on Google
    It's a cool place for kids. Not worth the admission fee for the size of the building just to see colorful fish. But if u want to wow the kids, have fun, waste time & money while in the shopping center, this is the place.

  • 5/5 Brian M. 3 years ago on Google
    Can't believe we haven't been sooner. Great day with the kids. 8 year old son was i.to everything and everyone was so nice.

  • 5/5 Russell W. 3 years ago on Google
    Fun place to have fun with family and learn about SEA LIFE. Lol

  • 5/5 Ronald S. 3 years ago on Google
    Loved the experience.

  • 5/5 Eduardo J. S. 3 years ago on Google
    Very beautiful place for the children.

  • 4/5 Patrick 3 years ago on Google
    Very unique tanks and decor but also very crowded

  • 5/5 Horatio F. 3 years ago on Google
    nice

  • 5/5 Hailey M. 3 years ago on Google
    Great place to take anyone really.

  • 5/5 Daniel C. 3 years ago on Google
    The baby loved it! Especially the tunnel was mesmerizing 👍🏻

  • 1/5 Tyler O. 3 years ago on Google
    Very very rude customer service. And definitely NOT worth $87!!! Dont waste your time

  • 5/5 Blake C. 3 years ago on Google
    Awesome enjoyed my time there with the family great place

  • 4/5 David C. 3 years ago on Google
    Good family fun. Excellent for young children 4-10.

  • 4/5 Anke H. 3 years ago on Google
    Nice place in the Concord Mall to experience with family

  • 5/5 Muhammad A. 3 years ago on Google
    Its super cute. Its located in the mall so thats really nice. I feel like its perfect date spot. I ordered my tickets online so i just was scanned in. Fast and easy.. My favorite part was probably touching the starfish and stuff.

  • 4/5 Cait O. 3 years ago on Google
    Memorable experience for kids, especially with stamping the little brochure for a medal at the end. Gift shop is VERY reasonably priced compared to similar zoos and aquariums. But the price for admission is pretty insane. I get that it's expensive to care for the fish and other animals but it was nearly $100 for two adults and two kids. We were done within 45 minutes and that was even with stopping to stare at creatures for long periods of time. Also, the pictures and playplace are closed due to covid, which is understandable and commendable, but the prices are still the same.

  • 5/5 Rebecca C. 3 years ago on Google
    This is a really nice zoo when the indoor viewing areas are open. We have visited many times and each time is a different and great experience. The 2 huge aquariums are always worth a visit. They also offer a shark dive for age 8+ that is an amazing experience!

  • 5/5 Sean L. 3 years ago on Google
    The Point Defiance Zoo is a staple for the Tacoma area. A zoo membership is worth the cost if you are planning on going more than twice a year or are wanting a discount for Northwest Trek. COVID: They have shut down areas that usually have a higher concentration of people enclosed in a small space but the arrow s on the walkway keep the traffic moving pretty smoothly.

  • 3/5 Key A'sha J. 3 years ago on Google
    Point Defiance Zoo and Aquarium was a nice outing.A few exhibits were closed, primarily those in enclosed spaces, and we weren't able to feed or pet any animals. This was due to covid. Beyond those things it took us about a hour and a half to walk the park. Great for younger kids but not much of a wow factor for older kids. I would love to go back post Covid and in the summer to see the park at its peak.

  • 5/5 jon c. 3 years ago on Google
    I love this zoo and aquarium. Most of the time you get to actually see the animals, they're out and about not hiding due to heat or crowds. You won't be disappointed if you visit drink water.

  • 2/5 Pui See C. 3 years ago on Google
    Despite it being open there were very few animals and exhibits. It is quite organized and some areas are clearly marked open but you can't spot any animal, just empty habitats. However you do see a cute but restless looking sumatran tiger and elephant.

  • 5/5 Cassandra L. 3 years ago on Google
    At this unfortunate time of COVID, everything is very limited at the zoo. For the most part kids enjoyed it and that's what counts!! Dress warm and have an umbrella. Learned that since we got here from New York.

  • 4/5 Michael R. 3 years ago on Google
    Alright it's not the same it was nice having set times to go in. As well as fewer people. You have to go in one direction and it is nice. The touch exhibit for kids is closed currently, but still plenty of exhibits open for kids to enjoy. The aquarium was great and was fun seeing the sharks and many types of jellyfish.

  • 5/5 Sam M. 3 years ago on Google
    When I visit my grandparents, I always try to get in a visit with them here to the Aquarium at least. It's a real special treat to see the underwater world in such close proximity and with such beauty.

  • 5/5 Tito G. 3 years ago on Google
    (Translated by Google) Tiger (Original) Tigre

  • 5/5 Nina P. 3 years ago on Google
    Great zoo

  • 5/5 James J. 3 years ago on Google
    Open the aquarium please

  • 5/5 Ed S. 3 years ago on Google
    We used to really appreciate this place when we lived in Tacoma.

  • 2/5 Julio B. 3 years ago on Google
    Not worth going with the pandemic

  • 4/5 Neil K. 3 years ago on Google
    Nice place to have a fun day out with family.

  • 5/5 hao d. 3 years ago on Google
    Great place for kids.

  • 5/5 Carla H. 3 years ago on Google
    Win win spot for grand kids

  • 1/5 Ben F. 3 years ago on Google
    they wont let me eat it

  • 2/5 Thao L. 3 years ago on Google
    Not a lot of animals. All indoor and aquariums are closed. I dod not know this before buying and making a 2 hours drive trip with 3 kids.

  • 4/5 Charlene C. 3 years ago on Google
    Would have been a 5 but to many exhibits were closed. I understand because of virus they have to be careful, but there should be some way they can make it safe to see all exhibits.

  • 5/5 Flair P. 3 years ago on Google
    Just as cool and fascinating as when I was young..

  • 5/5 Jaime D. 3 years ago on Google
    Love this place. Cant wait for the aquarium to reopen!

  • 5/5 Ryan H. 3 years ago on Google
    Cold and foggy so not many animals out, but a fantastic trip overall, very safe and clean and handle appropriately with the pandemic.

  • 5/5 Alexandria C. 3 years ago on Google
    I typically don't like zoos but this one was well kept, smallish, and reasonably priced. I visited on a weekday and there weren't many people so it made for a relaxing afternoon.

  • 4/5 Tayler G. 3 years ago on Google
    Not much to do due to covid but still had fun polar bears looked sad and look like they didn't have enough room

  • 4/5 Shirley B. 3 years ago on Google
    Went for Zoo Lights. Very enjoyable.

  • 5/5 Roxanna M. 3 years ago on Google
    So many things to see! My kids loved the Pacific seas aquarium with the hammerheads!

  • 1/5 James L. 3 years ago on Google
    Not worth the money half the exhibits are closed.

  • 5/5 Janiyah T. 3 years ago on Google
    Great place my daughter loves it here..

  • 5/5 Jacob H. 3 years ago on Google
    Great zoo. Staff is very friendly and helpful.

  • 5/5 Zack R. 3 years ago on Google
    I went to zoolights for the first time and it was a blast! Getting in was a breeze and the lights were great! A bit short, but who says you can't go around one more time?😉

  • 4/5 shannan s. 3 years ago on Google
    Zoo lights was fantastic

  • 4/5 Dan P. 3 years ago on Google
    Great zoo and aquariums. Complete and utter lack of river otters. Very disappointing. Fortunately there are a pair at NW Trek.

  • 5/5 Kasey H. 3 years ago on Google
    Loved the zoo even with covid restrictions. Will definitely return when fully open!

  • 5/5 Rachael M. 3 years ago on Google
    I went for the zoo lights event they did for the holidays. I definitely recommend it.

  • 5/5 Margaret L. 3 years ago on Google
    Love zoolights

  • 5/5 Regina B. 3 years ago on Google
    It was amazing. We had a good time as a family. Lots and lots of beautiful colors.

  • 5/5 Kris W. 3 years ago on Google
    Zoo lights

  • 5/5 Kristi T. 2 years ago on Google
    Good place to visit. My daughter loved it. Clean environment. Staff is nice. Able to see lots of different animals. This place is attached to concord mills. Each to find. Good access. My daughter loved the scavenger hunt with getting the different stamps. Gift shop in nice. They had a place to sit down and enjoy a snack.

  • 5/5 Shawn M. 10 months ago on Google
    The kids had a fun field trip to the SEA LIFE Aquarium. They enjoyed touching the Star Fish and watching the Jelly fish swim. This is a great way to spend a couple of hours learning together. Sea Life is located inside the mall. We also visted the food court and rode the Merry-Go-Round.

  • 5/5 Deanna W. 1 year ago on Google
    How delightful to have an aquarium within the Concord Mills mall! We're not from the area and I love aquariums so this was a pleasant surprise. I was really impressed with the size of the aquarium itself and everything it has to offer. They have a touch pool which is fun for kids and adults alike. They have an underwater tunnel which is exciting. I think the porcupine fish might've been my favorite. He was huge! Highly recommend and will visit again.

  • 5/5 Eleanor S. 10 months ago on Google
    This is a well-kept secret. What a nice way to spend a few hours in a relaxing, learning environment while your kids stamp their passports at over 8 stations. The interactive room for young kids to color their fish or to create their fish on computers was a major hit. They could actually see what their fish looked like in water and play virtual games.

  • 4/5 Elena M. 10 months ago on Google
    Aquarium isn't big. But children will love it. It's located inside of the mall. There are a lot of different fish, stingrays, sharks, jellyfish, and a turtle named Neptune. The idea that children can go under some aquariums is great. There's a souvenir shop at the end of the aquarium.

  • 5/5 Marla B. 9 months ago on Google
    Wonderful little aquarium. Very nicely done. Neat tunnel and varying views of large tanks. You could buzz thru quickly, but we spent a couple hours really watching everything. They do have an intractive touch tank as well. We were surprised it was located at a mall, but that made it very convenient.

  • 4/5 Rachel P. 6 months ago on Google
    Some very nice exhibits but it is very small for the price. There is a nice kid’s area and some good pop up spots for viewing fish. The tunnel is short but has many creatures swimming overhead.

  • 5/5 Rachel K. 5 months ago on Google
    I’m an adult with adhd and autism, and this seriously was so much fun for me. i was extremely happy and flappy the entire time, and even teared up parting with some of the animals i stood at for 10+ minutes. i also bought quite a bit in the gift shop, and there was a sweet girl in there working the regular with brown shoulder length curly hair and glasses and she was so kind and helpful.


Call (855) 450-0512 Open on Google Maps

Amenities


  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot

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