A real joy to stay here! We found every staff member to be caring, accomplished, and friendly. The front desk quartet of Ricky (manager), Theresa, Charmaine, and Ron, helped smooth our long stay: they helped us move rooms and extend our stay several times. My sister and I had easy access to the Medical Center, plus a discount since we had an inpatient family member. The pool refreshed us: perfect temperature, no sense of harsh chemicals, and surrounded by beautiful landscaping. Delicious and varied daily hot breakfast helped a lot, even for me, (I have dietary restrictions.) The business center, easy access to town, nearby shopping and restaurants add up to a wonderful stay.

Beautiful hotel. Love the design. Staff were very nice. Did notice when we were leaving, we were checking to make sure we didn't leave anything and notice the area behind the mattress was very dirty. The elevator floors were sticky, which could just be from cleaning I guess. Otherwise all was good. Breakfast was yummy. Bed was comfortable.

Hotel looks ok from the outside but our room had dirty sheets. After asking politely for a new room at the front desk- I walked in and again found unclean sheets with curly hair and a sweat stains. The third room had two queen beds. Luckily ONE of the two was clean so I decided to keep it. The concierge was helpful and embarrassed about this issue. Please take note that this hotel is being mismanaged before booking your stay. All three rooms were in different floors and appeared to be cleaned by different individuals. I suspect a systemic cleanliness issue that is not new. Future guests, I did rage you from booking here.

We stayed at the Hampton Inn Cookeville during a multi day moving road trip. The hotel was very well maintained and the rooms were comfortable and clean. We needed to extend our check out time as we had arrived quite late the night before and needed sleep. The staff was extremely accommodating to us in regards to check out time and everyone we interacted with during our stay was extremely friendly and welcoming. Parking was too tight for our Uhaul truck, but the hotel is in a great location with lots of shopping and restaurants around so we were able to find a place to park it just across the street. The complimentary breakfast was well stocked and tasty. If the opportunity presented itself, we would definitely stay here again in the future.

Very nice hotel, 5 stars! Theresa was awesome checking us into our room, she was very professional and courteous. The room, King with a sleeper sofa, was very clean and the bed was very comfortable. Amazing continental breakfast. Something for everyone. Definitely recommend! Pet friendly.

No issues. Got what I expected from a Hampton. Room was clean. AC worked and the free breakfast had all the expected items. I didn’t encounter any staff since I used my phone app as my room key. Plenty of restaurants nearby. Quiet location atop a hill.

Solid choice for a one night stay in our road trip. This seems like a brand new hotel. The breakfast was way better than I remember since the last time I stayed at a Hampton Inn.

Upon booking our reservation, a month out, the only 1 of 2 rooms left was king/handicapped. We are not handicapped, and I didn't feel 100% comfortable taking a room that someone else may legitimately need, but at least we had a room. Tennessee Tech had fall graduation and, between that and Christmas holidays, most everything was booked solid. The GPS is misleading, trying to send you up a huge hillside with no driveway where it says it is. You simply have to have common sense to see where to enter. The location is ideal, close to Moses everything in town, but the steep driveway may be an issue to others if the road conditions were frozen. The lady that checked us in, seemed to appear new, and struggled a bit, taking entirely too long to get us our room keys, so I allowed her some grace. That's why when only 1 of the 2 keys worked, I didn't go back to the front desk to bother her. The AC/Heat in our room was noisy, and had our room so cold, that we went to get an additional comforter. The Hampton already knew of this issue in our room. The bed was amazing, as always. The handicapped shower has 2 heads, so thar was really indulgent. Cookie service. We're thankful that afternoon cookie service is back. However, it would be nice, if you have tea out for your patrons that there is some sort of hot water. My husband went to the trouble of microwaving water for 10 minutes to bring me warm water. Next time, we ultimately went to Starbucks nearby. Breakfast. We're thankful that Breakfast is back. However, I would like to note two things. Other than eggs and yogurt, no one know what may be gluten safe to eat. Two, there was not a coffee urn in the kitchen. There was only one in the foyer, and the line was ridiculously long for most patrons, who simply skipped the coffee, and maybe went to Starbucks also.

I'm going to leave this at 4 stars due to me not putting stars in for the rooms. I'd likely gamble that it isn't entirely fair to review a hotel if you didn't spend the night. I intend to update this review once that opportunity has been afforded to me. My visit here was for a meeting in one of the conference rooms. To be honest I was excited. I always see hotels hosting conference room meetings in the movies and I finally got to experience it for myself. The meeting itself wasn't anything special and did not live up to my expectations. The hotel however. That was a blast. Talk about the friendliest staff! There were so many people employed here and doing their jobs most splendidly! Everything was so clean and well decorated! I simply cannot state how much I enjoyed my visit here. Again I didn't even stay the night!

This is a great place to stop. All Hamptons are good but this one is special. The lady doing the breakfast brought me a large glass of coffee when I teased her. I love people who go above and beyond and can take a joke. I will return to this place if I am in the area, I won’t use a different hotel/motel. This is my place. “Jesus said to him, “I am the way, the truth, and the life. No one comes to the Father except through Me.” ‭‭John‬ ‭14‬:‭6‬

My stay here was last minute but great! The complimentary breakfast tasted good and had decent options. The lobby was clean as was the rooms! Staff was friendly & helpful.

We had 2 dogs with us, and they could not have been nicer. They have a dog area with bags for picking up. The location is great close. Close to all kinds of food.

We have stayed in a lot of Hampton Inn’s while on the road. This was one of the friendliest and nicer ones. They went above and beyond for the complimentary breakfast. Often the food is lukewarm, and the service lacking. At some of the Holiday Inns, the morning servers spent more time on their phones than helping the customers. We were greeted by Cindy Rush. She was so pleasant and went out of her way to make breakfast an enjoyable experience. Thanks

Very clean, staff was very nice and the beds were comfy 😁. That's all you need. Breakfast bar could use a few more options, but it was clean and the staff was very nice.

Hampton Inn, you did not disappoint! Let me start with the positives. I've traveled across the US and Europe, this was, by far, the best hotel breakfast I've ever had. I'm not sure if it was the mini waffles, fresh hot foods or Miss Cindy, and her staff that made it the best; probably a combination of all the above. Hannah, Missy & Ricky at the front desk were friendly, knowledgeable, and overall just superb to deal with. The facility is clean, well staffed, and well stocked. I asked for my room to be cleaned and restocked 2 days in, and Tabitha managed to make it up without disturbing my belongings. I removed 1 star from the rooms because the sofa bed and carpet in my room were a little dated, but I loved my stay overall and still leave a 5-Star review for this Hampton Inn.

I stayed at this hotel recently for a weekend while I was running a couple of races in the local area. The location is great and near to a lot of great places to eat and useful stores. The grounds were clean, the lobby area was nice and overall, my room was very nice. My only complaint is that my room (326) was "damp" the entire time that I was there. I'm not sure if this was the case in all rooms, but mine definitely had a humidity problem. With that said, I'll likely stay here again. Also....FREE laundry machines.....GREAT.

Arrived at 9:30 PM and no one was at the desk. Finally, decided to check myself in over the Hilton Honors App...still had to wait for Digital Key to appear on the App. Got to the room and the refrigerator was room temp...apparently had been unplugged. Room and bathroom was clean. Good continental breakfast the next morning. Other than previously mentioned, it was a good stay. Just lucky I had the App!

Very good Hampton Inn. Breakfast was substantial, if routine starchy, sugary American-style (eggs, sausage, oatmeal, waffles). It was nice at departure to receive a bag with fresh fruit and a light lunch. Room was clean and comfortable, though I had trouble making it slightly warmer. All-in-all, I’d be delighted to stay again.

Definitely one of the better places I have stayed when traveling with the team. Employees were very pleasant to speak with and the room was perfect. The room smelled nice and very clean. Free breakfast from 6am-10am and they had the coffee, tea, and water out all day long.

Do not spend about 5 hours there cuz we was headed back home and had to leave early. The room was nice, quiet comfortable would like. Never found a parking place. We did not return to our room till after 12:30. The sensor on the back door that we read our room key to let us in was not working so we had to call the help desk.

Nice room and very accommodating staff. The breakfast was very nice and the extremely nice lady, Janice spoke to everyone and then came by to make sure everything was okay. She’s the type of person that keeps us staying only at Hampton’s.

We stayed one night at this Cookeville location. I had a good feeling about this place when I spoke with a lady on the phone about a week prior to our stay. She was very kind and helpful. When we got to hotel, the gentleman behind the desk was also kind and helpful. There was only a smell of clean when we walked in the hotel. The room/bathroom were clean. Breakfast and coffee were good. I don’t eat a ton, but for those who do, there were plenty of choices. The location of the hotel was great. We did not need them, but it was located near to anything anyone could possibly want or need. Checkout was easy. Would definitely recommend this particular Hampton Inn.

It meets the Hilton Hampton standards. The room was as expected. The pillows were a little soft, though. The breakfast was respectable. The coffee was always on. It is very convenient to the interstate but not overly noisy. Update: they have cinnamon roll batter for the waffles; the taste is excellent, and they perfume the whole first floor.

The room was clean. The beds aare HARD. If you like a hard bed like the floor this is gor you. I do not. The service was wonderful. The room was warmer than the hall. We could not get the air to go cool enough. They were kind and gifted us point which was nice. I can't stay here again cause the bed was so hard my hip still hurts.

The tub was very slippery and smooth, which made baths for our littlest unsafe and impossible. The window ac unit pulls in smells from outside, especially chlorine from the pool side. There is not a thermostat to adjust the AC/heat; adjustment is below knee level on the window unit. We were surprised that side doors are open and only require a room key 11pm-5am. All other hotels we’ve tried in the last couple weeks have required room keys on all doors but the main lobby door. The front desk personnel were rarely available and the one time I found them present, they were in the office oblivious to the line of people waiting for service at the front desk. After waiting a long time, one customer walked into the office and the representative was surprised to see us all there. There is a pull-down window shade but no curtains to pull in front of it (the decorative window panels do not move), so more light comes in than in other hotels, although the shade is better than standard curtains for blacking out light. Our room was clean and smelled fine (we switched to the interstate side due to the pool side smell in the first room we tried — thankful they had another room option). Breakfast was sparse (Monday morning halfway through the allotted breakfast hour)— far fewer options than photos suggested. The kitchen area had to take out trash during the breakfast hour unfortunately which spread a reek throughout the food station and eating area.