A very decent restaurant and bakery place in town. What I liked most about this place is their sitting arrangements has some good views of the peaks from the windows. They also have some good collection of pies. My kids love the muffins from here. Our favourite is all the skillets items on the menu. The servers here are good. It is located in a very peaceful corner of the town. Very good place for comfort food with family. Their menu offers a lot. And the pies and muffins are always a hit.

We have eaten here 4 times now. Always clean, friendly staff and good food. We really enjoy this Perkins.

Good food but too much calories!

We got breakfast here on our way out of town, my partner’s choice (though I was happy enough to oblige). Seated quickly, food was prompt, and server was wonderful throughout our meal: friendly, kind, helpful, professional. The whole meal looked and tasted just as expected, which is to say, basically the ideal traditional American breakfast (thanks in part to mass production factories). I typically prefer smaller, independently owned businesses with more locally sourced ingredients, high ethical & environmental standards for sourcing, processing, etc. (I know, I know… I can already see the eye rolls I’m getting...) But I grew up on chains like Perkins and still appreciate, and enjoy, standout individual locations and the employees that hold them up as such. This one felt like one of those to me. Apparently we came on their weekly free-slice-of-pie day: when my partner ordered a slice, our server let us know about the deal and asked if I’d like a slice, too. We took slices both to go but can now happily report the pie and pumpkin cheesecake slices were delightful! Highlights: Wonderful service. Prices are phenomenal. Bottomless coffee in a slim, tall carafe for 2.99 or 3.99. Free pie!

Love that this place still exists. I took my daughter and we were impressed by both the service and the food. Highly recommend!

Food was okay but there was an odor of sewage throughout the restaurant. It would waft in and out, we almost left but we soldiered through. The staff seemed to just ignore it. There was never any acknowledgement or explanation. Also looked like a roof leak and a "temporary" pole to support the roof, at least they put a bow on it for Christmas (see photo). After the meal, I went to use the men's room and barely had the door open when I was overcome by a strong wave of sewage odor. I immediately turned around and waited the 45 minute drive home. Perkins is far from what it used to be years ago. Very disappointing, will not be back here.

This is a nice place for a hearty breakfast. Food is plenty and delicious. The waitress was so gentle and attentive. The place is always busy, but the food comes without long delays.

Had a very nice breakfast the food was delicious. The staff super nice. Then on the way back from our trip we stopped for dinner once again Great service Tina our waitress super nice. The dinners were very good. Thank you for your great customer service.

Candy (Candi, I apologize I’m not sure how it’s spelled) was wonderful with my daughter! They shared community over the book Jane Eyre and gave my daughter amazing words of advice on our way out! She’s truly a gem for your restaurant and deserves all the recognition that can be given! When we come back to Cortland, we will make it a point to come back and see her again! Great place! Great people! Thank you!

Being elderly we selected from the menu the 1/2 sandwich, bowl of soup along with dessert which was a piece of pie. The food was a pretty good serving size and the pie slices were delicious ! It's a much nicer place to eat than an ordinary fast food place being its right off of Highway 81 in Cortland, New York. I thought it smelt a little musty when we first walked into the back room, so they should address this as to maybe newer carpet or a brighter paint job. Overall good fast service, friendly waitresses and clean.

The food was wonderful. The Eggs Benedict was absolutely perfect as was our Cheeseburger. Our server Wendy was outstanding. I have never had such a wonderful server before. She is an asset to the company.

The state of Perkins as of October 2023 is just ABYSMAL. Every aspect of the customer experience at this restaurant location is substandard. The place is in physical disrepair, from the parking lot to the booths with broken springs and ripped seats, to the run down decor. Last time I visited, the dining room smelled like a garbage hadn't been changed. The place wasn't busy, yet nobody greeted my brother & I for several minutes. We ordered an App sampler, and a bagel yet 2 whole tables of at least 4 people who came after us, received full breakfast orders of food before we got our small order. I know because they tried to bring that food to us at first before realizing we were the wrong table. I suspect they missed our order completely and only after bringing us the other people's food did they start making ours. No apologies, no interaction. No reassurance that our food was coming. When we did get our orders, the food was cold, hard, and just really poor quality. It was like being charged $35 to get abused. The staff acted like they were caught by surprise that customers existed. This place is specifically desgined to cook, serve, & sell food for a large group of various humans. If they can't handle their entire purpose on any level, then the writing's on the wall. Avoid at all costs.

The silverware always looks dirty. The food is something to be desired. I keep thinking I will find something redeeming but never do. I only go for fried pickles. (Not many places close by have them). Alot of the staff look like they would rather be somewhere else. Not rude when they talk to you just act like it's a bit of a chore. The only thing is low prices.

We drove from Syracuse for my sons birthday we showed up about 45 min before closing the service was wonderful the wait staff went above and beyond to make our experience worth the trip! My boys will have that memory forever thank you!

Poor service like this restaurant is the reason Perkins is going out of business. Not seating customers in open booths/empty tables to "help the kitchen staff" is just a poor business practice. When we asked to speak with the manager neither of the two employees greeting customers made an effort to have him talk to us. If the kitchen was so short staffed one of the two do nothing hostesses would be better utilized helping in the kitchen rather than doing nothing other than irritating customers. A short drive diwn the street to Denny's resulted in prompt service and a hot breakfast at a reasonable price.

We were traveling through the area and knew this Perkins was in Cortland. My husband and I stopped for breakfast. We waited over 5 minutes for anyone to acknowledge we walked in the door. Then we were told that it would be a few minutes before we could be seated as there was no tables available. Although there was 3 seats in the first area visibly ready for new customers, we decided to wait. We waited another 10 minutes, with others coming in the door, and also not being acknowledged. In the meantime, 4 other tables of guests were done and left. We decided to leave as well. If this is the initial service when we walk in the door, we were not interested in eating there and having the same delays. It is unfortunate as it was a place recommended to us.

I've never eaten here nor been over to this restaurant! Guess two waitresses have an issue with me, as I walked into clarion inn and suites they commented oh there she is and I didn't even look up they commented on that and laughed. Some service, I won't ever eat there now. I have no idea what issue they have as I've nvr met or associated with them and it's a free country to look where ever.

Food is typically very good, and you're usually not waiting long. Sometimes the wait staff seem a little overwhelmed by the amount of tables on occasion but typically they are great about getting you everything you need and ask for. Amazing bakery options, menu has a huge rage so everyone should be a able to find something.

This is our preferred meal stop on I-81N going back to Canada. The food and service are great. We have higher than average expectations when we stop there and we have always been satisfied.

I generally order dinner for my husband and I on Friday nights. Everyone I have spoken to to place my order has always been friendly and helpful. We usually get the Turkey dinner and it is delicious every time. They are timely and friendly and I will continue to go back! Thank you!!

Clean & quiet place. Great in store baked pies & muffins. Waitress are slow to return after ordering. Food is mediocre. Not worth the trip for dining out.

We love eating at Perkins. It's my childrens favorite place to eat at because of the delicious pancakes and the servers are always so pleasant. Last night I ordered Eggs Benedict (which is my occasional indulgence) and when it came out it was not the classic Eggs Benedict. The server said she must have put it in wrong and she would have a new order made. She was very apologetic and we understood that mistakes happen. When it was brought back out (after I ate some of it) I noticed that the there was green on the muffin (which was Avocado). It looked like they just took the peppers and Avocado off and put ham in its place. Plus the eggs were fried. This is not how the eggs should be cooked, the should be poached. This is twice that I have ordered Eggs Benedict and the eggs were fried. Once was a mistake, but 2 times is not just a mistake. We will be back because we love Perkins, but I will never order the Eggs Benedict again, even though it is my favorite. Please train the kitchen cooks on how to make all dishes. I did not tell the waitress because I didn't want her to think she did something. She was very nice.

Food and pricing is reasonable. I'm sure the slow service was a result of this weekend being Cortland college student drop off. But the waitress we had was awesome and handled the load excellent. I would think that the restaurant would know what weekend it is and be better prepared staff wise