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  • 1/5 suzie D. 2 years ago on Google
    I am a Best Western rewards member, I have stayed in many best westerns throughout the country and have never had such poor treatment. I made an advance reservation directly with best western by phone for a room with 2 queen beds. When we arrived we were given 1 queen bed and pull out couch. They said they had no more rooms, but to check back the next day at 12 and they would fix things. The next day they said they had nothing. We ended up driving to another town, which was not convenient, since we were attending a wedding. We were never contacted by management or compensated for their mistakes.Best Western reservations even played back the tape and said it was clear I stated I wanted 2 queen beds. I suggest choosing a different accommodation when visiting Corvallis.
    1 person found this review helpful đź‘Ť

  • 5/5 Cristen S. 1 year ago on Google
    Great customer service and awesome individuals at the front desk each night! The room was beautiful and clean, and we were able to get in an hour early as our plane has landed ahead of schedule. Only thing I wish I would’ve known during our stay was that you can request to have your room cleaned during your stay. Being there for four days, I would have asked just for it one time :-) so bummed I did not read that until after our stay! Definitely will be staying there again though! Lots of trips to Corvallis in the future!
    1 person found this review helpful đź‘Ť

  • 3/5 Tamara E. 10 months ago on Google
    Clean rooms, nice size, room 206 overlooks a nice pool area. Very large balcony, AC worked well. Had a very pleasant stay, extremely quiet for our one night. The only reason I’m not leaving full stars is because there were holes in the sheets, little ones mind you, but all the same not what you want to see, the sheets also were not long enough to be tucked under the mattress, it was just loose and could be lifted to expose the mattress cover etc. The other issue was that there was nothing left in the breakfast area except for 1 slice of wheat toast and 2 slices of white. No yogourt, oatmeal was gone, no bagels or English muffins…Granted, we came down in the last half hour, but still… there should have been items available until the closing time of 9 AM so that wasn’t acceptable to me. Overall… would possibly return. The front staff was very friendly.

  • 1/5 Tommy B. 5 months ago on Google
    I have never before given a review of any business online. . But I am going out of my way to earmark this Best Western in Corvallis. The person who ran the front desk that night I checked in was wonderful, so this does not apply to here. But in general I will tell all my friends who do business in Corvallis or who stay over night for OSU events or ballgames to find another hotel. Here's why. I booked three rooms for two nights this past June. One for my wife and I, one for our kids, and one for my elderly in-laws. My in-laws had a health episode, resulting in the need for us to cancel their room entirely and to shorten our stay to one night while we tended to them. When we went to cancel, we were inside the window to cancel for the second night of the in-laws room. And they made an exception to cancel their first night too. But they refused to let us cancel the first night of our reservation. Thus we paid for two room on a night we did not use the rooms. I understand the concept of a business suffering when their are last minute cancellations because the reservation took away the opportunity for the business to sell the room to others. If that were the case, I'd get it. But it wasn't. We were told that for both night we had planned on staying, the hotel did not come close to being sold out. There were ample rooms unreserved. This is why it is galling that after hearing our situation, they still charged us for two night when we only stayed one. They didn't lose a sale on account of us not being able to make it their the first night. They had LOTS of room they still could have sold. Put antoher way, they admitted they did not lose any sales because of our reservation "cancellation" (half the hotel was empty) but no matter: they still kept the money for two nights from us even though we only stayed one. Worse, the person who informed me of this "policy" went out of her way to let me know that I should consider myself lucky she even let me cancel the first nights of the room we never occupied (the room for the in-laws who were unable to make the trip) because that was outside the cancellation window. When I protested having to pay for two room the first night when we couldn't get to Corvallis and they still had other rooms to sell, I was told " Because you are complaining about these charges, now I'm begging to second guess my decision to even let you cancel the first night of your in-laws room because after all that's outside the cancellation window." They know I'm unhappy about this. They never offered to rectify it. I'm about to post this story on every travel site I can think of; I'm also telling every professional I know down there who has guests stay in town to send them anywhere but this hotel. They took advantage of a family health incident to make money on two rooms that nobody slept it because "that's their policy." I'm sure there are other hotel owners in Corvallis who do not operate this way. This experience left a bad taste in my mouth. I even have gone out of my way to steer clear of Best Westerns even though I know they are locally owned. So this particular hotel pocketed an extra $500 from me for nothing as two rooms remained vacant along with a number of others. I'm hoping that little "policy" profit will cost them in the long run.

  • 5/5 Emilia F. 5 months ago on Google
    We stayed as a family for three nights, all of them we had a great time. This hotel is conveniently located nearby restaurants, supermarkets, transportation and a quick couple of minutes to the university. Suitable for families with children. Rooms were clean, no smell, very spacious with ceiling to floor windows that provided nice light and natural ventilation. Beds were confortable. The AC worked flawlessly, Internet and all outlets worked well for our electronics. Breakfast was quite generous and offered even a make-your-own breakfast wrap, plus the traditional items this hotel chain offers. Staff was really friendly. This hotel also pledge for no daily cleaning while you book your stay so if you want your bed done you need to ask in advance. Parking is kind of tight (spaces and number of spots) but they have EV chargers, which is a real plus! It could be a little bit better lighted.

  • 3/5 Maria B. 7 months ago on Google
    This was our 3rd time staying at this location. This time we had a less than satisfactory experience due to the location of our room in 110 next to the vending machines and front desk. Very loud into the early morning hours and loud crashing noises at 3am from hallway. Front desk person on our first night there was extremely rude and seemed to be very unhappy to be there in general.We couldn’t find parking and asked for some help with where else to park and his response was rude and like he was just disgusted with us for even asking. Seriously in need of some customer service training and education. The rooms are great for size (two queen bed suite ) and function. Beds are comfortable. Breakfast is not great, but provides something at least.

  • 4/5 Cynthia M. 6 months ago on Google
    From check in to breakfast in the morning couldn't ask for better. The location is great with restaurants in close range. I believe the young lady's name was Dana who was the front desk agent. She was so friendly and welcoming. Breakfast was really great, lots of options for a weary traveler. We've traveled 8000 miles and stayed in a couple dozen hotels. This is among the top in the price range

  • 1/5 Daniel Read I. 8 months ago on Google
    I hate posting 1 star reviews, unless a business deserves it, which in this case is so true. Spiders, incorrect pet room placement, and wrongful black listing are just a few of this Owners wrong doings to me, their Customer. Stay anywhere else, trust me. Honestly, I believe the spiders are living off of the guests blood.

  • 5/5 John H. 8 months ago on Google
    Stayed two nights while traveling across the country. The front desk check in staff were exceptional, the rooms were spotless and spacious and the breakfast was really good.

  • 5/5 Gra M. 9 months ago on Google
    We were pleasantly surprised. Staff is very professional, rooms are spacious and updated. Breakfast was ample and convenient. 2 minute walk to traders joes and other shops if needed. 5 min drive to downtown. We were more than comfortable and the outdoor pool was clean and spacious. Gym was a nice perk too, wish I had time for the sauna

  • 4/5 Cyril O. 1 year ago on Google
    Great location, walking distance to Trader Joe’s and Market of Choice. Nice rooms and amenities. Helpful staff. Like the balcony, and the malt waffles. Suggest they use fitted sheets.

  • 5/5 Melissa P. 1 year ago on Google
    This hotel was amazing. All of the staff was very kind and helpful. The room was extremely clean, comfortable, and modern. The beds were super comfortable and the pillows were great! Our room was very large and spacious. There was absolutely nothing to dislike about the hotel. The Best Western is totally recommend! Thank you Best Western! ❤️

  • 5/5 Olivia 1 year ago on Google
    Rooms were updated and clean. Staff was great- the guy working the night we checked in (don’t remember his name but he’s the one from Indiana in case his manager sees this- which I hope he does!) was so kind and accommodating to me. Also had a lovely lady I think it was Jennifer? Who helped me when I left the wallet in the gym and realized only once I had left the hotel for the day. As a woman traveling alone, I was so grateful for the staff making me feel safe.

  • 1/5 Jocey H. 1 year ago on Google
    I really wanted to give a good review for our stay because when we arrived, the front desk employee was so generous and kind. The room was nice except for one huge problem, we didn’t have hot water in our shower for our entire 3 day stay. We told them right away about the problem and talked to 3 different people over the next few days but they were never able to fix it or offer any solution. There was no offer to switch rooms or even provide us a room to shower in because the hotel was fully booked for graduation weekend. They also didn’t offer to compensate us in any way for this huge inconvenience (not to mention this is also a health code violation). We literally had to clean ourselves with a pitcher that we filled with warm water from the sink. This is totally unacceptable and I am extremely disappointed in the lack of accountability at this hotel. I will not be staying here again and I urge anyone that expects hot water in their hotel room to stay somewhere else.

  • 5/5 Joe E. 1 year ago on Google
    We've stayed here multiple times. Always a great trip. Friendly staff, Nice rooms, great location.

  • 5/5 Jeanne B. 1 year ago on Google
    Everything went smoothly and the room was very nice. Was greeted when I arrived my two very friendly and welcoming staff members. I had made a mistake in my reservation but they said it wouldn’t be a problem and we were quickly set up in our room. The room was large, clean and nicely decorated. The bed was comfortable and we slept well. I would definitely recommend.

  • 5/5 Max K. 1 year ago on Google
    The breakfast was great staff was excellent and the rooms were amazing

  • 5/5 Traci S. 1 year ago on Google
    Had the perfect room, with a balcony. A little spendy, but the big room and balcony was worth it.

  • 5/5 Steve 1 year ago on Google
    New property with very clean and modern rooms. Across the street from retail and restaurants, short drive to OSU campus, downtown, the river and other attractions.

  • 5/5 Logan J. 1 year ago on Google
    We had a great weeklong stay at the BW Corvallis - a large clean room with balcony and Todd and his team do a fantastic job!! Thanks Todd for your hospitality! The Johnstone’s.

  • 5/5 Cindy S. 1 year ago on Google
    Clean, comfortable and inviting after a busy day of moving our daughter into her dorm at University for the year. We’ll definitely come back next trip back!

  • 5/5 Bryan M. 1 year ago on Google
    The hotel was excellent! The room was clean. The staff was friendly. The hotel had a great location! I am so happy I stayed there!

  • 3/5 Jen G. 1 year ago on Google
    I realize that places are short staffed but the cleanliness level was lacking. We stayed in a suite with a kitchen but there were no dishes. 2 bowls and 4 spoons. I'm sure if I'd asked they would have accommodated but then I would have to explain how dirty the room was.


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