Had been using this place for about a year and was happy but its definitely gone down hill. It has gotten SO loud in there, each time they run water you get startled by the banging pipes. The staff is talking to each other non-stop and I'm pretty sure their air-conditioning is the loudest model available from the 1980's.... The last few people that I had obviously don't want to be there and don't care, they hardly rub your foot and they just rub one area of the foot and that is it.... Very uncomfortable to say the least. Finally, if they are going to keep raising prices then they should make some changes that make the experience more enjoyable. Not going to go back - will find a new spot.

I can’t disagree with all the reviewers here. I got a back pain, because my husband always cuddling me when sleeping. Then I got wrong position. It took me a days to figured this out because I did massage (deep tissue) but doesn’t work, then I try this reflexology, and it works good. The service was good with Russel, he will make sure if it’s too hard for you or not. 1 hour was really enough to me. And I recommend this place.

I was discriminated against by the young gentleman at the front desk just after 12 noon on the 4th of October. The man was playing on his personal cell phone and was not answering the business phone to take bookings so I had to drive to the location to ask for a booking. There were none available until later in the day which would have been great to find out over the phone. When I tried to book a later appointment in person the young man kept giving me an available time and then saying they were fully booked. He tried desperately to stop me from booking an appointment. It was very strange and quite frustrating. He was angry with me for asking if they wouldn’t be answering the phone anymore… “I was busy” he said. I had left a message, called multiple times and had not received a call back by the time I walked in to him playing on his cell phone while leaning back in his chair. It’s a shame. His type of attitude can destroy a business. From my side it was upsetting to be treated so badly for no reason.

I was thrilled at the idea of this place. We don't have anything like it on the east coast. It was kind of awkward that everyone is in a big room, there is 0 privacy. The service was ok. Nothing grand. No hot stones, aromatherapy, nice touches I'm accustomed to just were not there. So I gave a 5 $ tip and was thrown for a loop when the front desk guy was vocally upset. Overall rude. Well I travel all over and would not recommend this place

They have advertised 33.00 for 50 minute foot massage so I drive 25 miles to have massage. I get there and they say no it is 49. I show them advertisement and they NOT honor. I call owner he say he don’t care and go ahead and report me so I write this add and report to Better Business Bureau for bait and switch advertising. I even say honor 33 dollar one time and I come back and pay full and he refuse. Owner sucks to work with. Very inflexible I own 2 businesses, if I falsely advertise I MUST, BY LAW honor what is in black and white. Lost what would be a weekly client

Do not expect a lavish experience here. This is about getting a relitively cheap massage. The massages are done very well, and your feet will thank you. I can not reivew the back massage as I never get them at this location. The foot, head, and arm massages are great. They use a good amount of pressure and you can communicate how much you want. A few things to note: you share the space with multiple people getting massages, there are no private rooms, you do not get undressed for the massages, and you sit in chairs for most of them (they do have lying down couches too). The service is professional, but you need to tip. They do have the suggested tip for the types of massage that you select at the front. They prefer cash but do take credit. You can make appointments, and they tend to be very flexible in getting you in.

This place is money hungry only! Me and my husband went here today, and we paid 108 dollars for the service! Then gave 5 dollars tip for each person! They were not happy and forced us to pay 10 dollars for each person! TIPPING is optional!!! This place is greedy and all they care about is money! Dont go there, i suggest you go anywhere else! We are definitely not coming back! Those workers need good pay, customers arent required to pay their salary! Very very very very bad place! Seriously awful service

My husband and I just visited Gen Foot Spa for the first time tonight and absolutely loved it. My husband got the 1 hour foot & back massage and I just got the 1 hour foot massage and we both really loved our treatments. We can't wait to go back!

Outstanding back massage. Just had time for 30 min. Super impressed with technique and pressure!!!

The atmosphere here is so calming, the staff is very helpful & the price is reasonable! They have daily specials and discounts for paying cash. I always appreciate the opportunity for a discount ;) and I always leave here relaxed

Came here for the first time on Saturday. Then came back for more Monday. The foot massages are incredible. Highly recommend. Reservations/calling ahead is recommended. When you enter the room it is a communal room where others are getting massages. For the foot massage you'll sit on an ottoman with your back facing the center of the room and you're front facing a recliner you'll use shortly. While your feet soak in warm water the therapist will give you 10- or 15-minute neck and back massage. Then you'll transfer to the recliner face up. Then the foot massage starts and lasts the remaining 45 to 50 minutes. You won't be disappointed.

Hands down the best massage I have EVER had in my 54 years of life. It was such a relaxing environment and very professional. Highly recommend the deep tissue.

Lavish Blissful Experience of treating myself. First time here and they are so amazing. The spa is very clean. My massage therapist was very professional and knew what he’s doing.

Wow! This place exceeded my expectations ten fold. I visit 1x a month from Portland, OR and I will for sure visit this place EVERY time. Discount if you pay in cash. You'll have to tip in cash as cc machine does not take tips.

Hey there! You should definitely check this place out. I don’t want to spoil the surprise, but the person I’m meeting has a name that starts with J. Have fun exploring!