1/5 Ilari K. 9 months ago on Google
Beautiful
Location
but
Disappointing
Service
-
1/5
Stars
I
recently
visited
Da
Wave,
the
beach
restaurant
in
Costa
de
Caparica,
and
I
must
say
that
the
place
itself
is
stunning,
accompanied
by
enjoyable
music.
However,
I
regret
to
inform
that
my
experience
with
the
service
was
quite
disappointing,
to
say
the
least,
which
leads
me
to
provide
a
1-star
rating.
During
my
two
visits,
I
encountered
a
recurring
issue
with
the
service;
my
ordered
food
was
not
delivered
at
all.
Despite
kindly
inquiring
multiple
times,
my
requests
seemed
to
be
disregarded.
On
my
second
visit,
I
decided
not
to
persist
further
and
instead
settled
the
bill
for
the
drinks
and
left.
Unfortunately,
the
server
did
not
take
any
action
to
address
the
situation
and
merely
accepted
the
payment.
I
also
mentioned
that
the
pizza
I
had
ordered
never
arrived,
and
in
response,
the
server
simply
smiled.
It
left
me
wondering
if
there
was
a
language
barrier
causing
the
misunderstanding.
Could
it
be
that
the
poor
service
is
a
consequence
of
my
inability
to
speak
Portuguese?
It
felt
as
though
the
staff
exhibited
discourteous
behavior
towards
foreign
patrons.
I
would
have
appreciated
a
more
attentive
and
understanding
approach
from
the
staff,
as
we
all
want
to
have
a
pleasant
dining
experience
regardless
of
our
nationality.
Perhaps
improved
training
for
the
employees
could
ensure
better
service
and
create
a
more
welcoming
environment
for
visitors
from
various
backgrounds.
Despite
the
beautiful
setting
and
good
music,
I'm
left
with
an
overall
negative
impression
due
to
the
subpar
service
at
Da
Wave.
I
hope
my
feedback
will
be
taken
constructively
and
contribute
to
positive
changes
in
the
restaurant's
operations.
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