2/5 Christopher G. 1 year ago on Google
I
have
just
spent
my
first
night,
and
to
be
honest,
I
wished
I
had
gone
to
a
3-star
hotel,
where
I
would
pay
far
less,
but
get
better
service
and
similar
rooms.
For
£95
per
night,
including
breakfast
for
two,
I
was
shocked
to
see
that
the
hotel
wasn't
really
a
4
start,
more
3
star
with
poor
customer
service.
I
don't
want
to
complain
here
because
it
could
just
me
having
this
one-off
bad
experience
so
far
and
other
parts
of
the
hotel
is
better.
So,
I
will
just
share
my
experience
as
objectively
as
possible.
1.
Two
of
the
young
ladies
at
reception
didn't
appear
warm
and
friendly
and
asked
them
why
do
I
need
to
pay
an
additional
£6
per
day
for
parking
and
if
it
wasn't
possible
to
wave
the
fee
since
I
was
meant
to
stay
just
one
night
but
decided
to
stay
for
two
nights,
due
to
the
fact
the
hotel
couldn't
check
me
in
before
3
pm
the
next
day
for
a
meeting.
2.
You
do
have
to
pay
parking
2.
There
is
a
massive
road
work
happening
around
the
hotel.
3.
The
room
(the
one
we
got)
doesn't
have
a
small
fridge
or
workstation
-
yes,
you
can
use
the
table
the
TV
is
on
for
your
work
area,
but
then
you
will
have
nowhere
to
put
the
tray
with
the
kettle
and
the
things
to
make
tea.
4.
There
is
a
tray
with
kettle
and
things
to
make
tea
and
coffee.
2.
No
bottle
of
water
-
you
will
be
told
that
the
tap
water
is
drinkable
and
that
you
can
also
buy
bottle
water
from
the
hotel
or
outside.
5.
Iron,
ironing
board,
and
hair
dryer
is
present
6.
There
are
no
slippers.
7.
The
corridors
and
room
appear
below
a
4
star
standard
as
the
car
and
wall
need
an
upgrade
-
this
is
acceptable
for
a
2
and
3
star,
but
not
for
a
so-called
4
star
hotel.
8.
Rooms
aren't
soundproof.
As
soon
as
we
have
breakfast
and
see
more
of
the
hotel
later,
I
will
provide
some
more
feedback
on
the
hotel.
I
hope
to
find
something
that
will
justify
the
money
they
charged
me.
Update
(18/03/2023)
We
had
our
breakfast
this
morning,
and
I
must
say
we
were
impressed
with
the
restaurant
staff.
Every
member
of
staff
was
polite,
warm,
and
friendly
-
they
should
be
the
face
of
the
hotel
at
reception.
The
buffet
breakfast
was
tasty
and
clearly
of
good
quality,
which
was
good
to
have
considering
my
unfortunate
experience
the
first
night.
Finally,
if
the
price
was
better,
and
more
effort
is
made
at
reception
to
be
welcoming
and
flexible,
and
I
would
stay
here
again,
but
for
now,
I
will
find
better
and
cheaper
accommodation.