Dessert Master image

Dessert Master

Cafe โ€ข Meal takeaway โ€ข Dessert shop

๐Ÿ˜  Half of our order was missing and when we contacted the shop i was verbally abused by a member of staff over the phone told it wasn't "his problem" and had the phone slammed down on me. Refused a refund and refused to resend the missing items. Disgusting customer service. 10/10 WOULD NOT recommend. People often mention waffle,


Address

168 Nantwich Rd, Crewe CW2 6BG, United Kingdom

Website

dessertmaster.co.uk

Contact

+44 1270 587309

Rating on Google Maps

3.90 (79 reviews)

Open on Google Maps

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 kimberley a. 4 years ago on Google
    Half of our order was missing and when we contacted the shop i was verbally abused by a member of staff over the phone told it wasn't "his problem" and had the phone slammed down on me. Refused a refund and refused to resend the missing items. Disgusting customer service. 10/10 WOULD NOT recommend.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 Naseem H. 3 years ago on Google
    Wish I could give this 0 stars but oh well, ordered three cookie doughs and a milkshake and uber driver turns up with a chocolate cake and a milkshake! never been so disappointed. I also tried calling the place up and they didn't even answer only recommend if you want to get ripped off.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Luke J. 3 years ago on Google
    Shocking service ordered a go bananas waffle which was supposed to come with toffee sauce and banana ice cream instead I got maple sauce and vanilla ice cream phoned up unhappy to pretty much be told I am wrong won't be ordering again.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Assassin P. 4 years ago on Google
    Absolutely shocking! Would give it no stars or minus if it was possible!... Price to portion ratio is an absolute joke..... ยฃ6 for a mixed cookie dough thatโ€™s a few mm deep and in a tiny container that comes with a tiny bit of ice cream?! What a JOKE!! Do not recommend at all. Save your money!!!! Didnโ€™t even taste nice either. And when phoned up to put a complaint their attitude on the phone was appalling... Didnโ€™t offer money back or anything after me and my girlfriend wasting our money....
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Manchester B. 3 years ago on Google
    waffles here are decent but i feel like the portions are a joke, paid nearly ยฃ6 for chocolate cookie dough and it came In a really tiny container. that's a scam in my opinion so i wouldn't recommend ordering from here. My total order was ยฃ18 and i felt robbed because the portions are so small espeially for the money that you pay

  • 5/5 M G. 5 years ago on Google
    This place definitely deserves 5 stars!It reminds me so much of the dessert shops I was used to when I lived in Manchester. The Oreo shake its something you MUST try as it's absolutely amazing!!!when I first tasted it I was like Omg!!! It's so worth the price! The staff are lovely as well. I'm not a big fan of sweet stuff but they have some next level stuff in there. Few days after we went to McDonald's for a shake and we were like what is this?! Once you try the shakes from this place you'll always compare it to tje other places and you'll be like noooo I need to go back to Dessert Master! ๐Ÿ˜ So tasty. Well recommended!

  • 1/5 Tattoo R. 3 years ago on Google
    How is this place open, I purchased a waffle for my 3yr old boy on Monday. He started eating the waffle enjoying it then suddenly started to choke.. I panicked and put my fingers down his throat to make him sick it up. To my amazement there was small black bits on the waffle like bits of metal. The teflon from the waffle machine had come off and was all over the waffle. I asked the lady working and she showed me the machine they are fit for the bin she said and the boss wont get them fixed. They could of killed my son Ithis place needs to be closed down go check out how they make your food before you buy. AVOID AVOID AVOID

  • 5/5 Toni W. 5 years ago on Google
    Well worth the wait, never had a bad experience here, staff are always super helpful and friendly. If you haven't tried it then you're seriously losing out on some first class milkshakes!!

  • 5/5 Karen โ€œKazzaโ€ W. 8 months ago on Google
    Georgous Food , very nice staff... Red Velvet CheeseCake is a Must Xx


Call +44 1270 587309 Open on Google Maps

Amenities


  • Payments
    • โœ“๏ธ Credit cards
    • โœ“๏ธ NFC mobile payments
  • Accessibility
    • โœ— Wheelchair-accessible car park
  • Service options
    • โœ“๏ธ Delivery
    • โœ“๏ธ Takeaway
    • โœ“๏ธ In-store pick-up

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