Fine for the special price we received, breakfast was excellent and the personnel was kind. Rooms were small, with small TV screen, not the right outlets in the bathroom. I had to ask for extra towels, iron and ironing board. There were not ice machines any where. It is a hot, tropical and humid weather in Colon, I couldn't believe they didn't have ice for guests. I had to take my cup to breakfast each morning to ask for it.

Place is great in location, views, amenities. But is a very big place hard to maintain I guess and sometimes it shows. I've come several times with family and friends, we use it also as a base to visit surrounding places like Portobello, the Canal, eat at the Marina hotel in Shelter Bay and go to little beaches in the San Lorenzo reserve.

I had an issue regarding the exhaust of this hotel and it has been reported to the reception. The kitchen exhaust looks not working properly and the smell from the kitchen is spread over to my room and it was very difficult to sleep and take rest due to this smell.. the hotel team should take this seriously.. else everything was more or less fine

This is relaxed elegance. Wonderful architecture, big rooms, big bathroom. Staff is very friendly and helpful. Views are beautiful. Incredible pool. 20 minute ride from Colon City but that is a good thing. This is definitely a good hotel.

Tried to visit and it was closed. The security guard was hostile towards us when we asked if we could at least see the property. Nonetheless it was interesting to see all the old crumbling American buildings

First of all, I'd like to say the rooms are very nice. What makes me say its ok, is the breakfast buffet. Most of the "hot" food was actually cold...pancakes, meats, potatoes, vegetables, etc. etc. The fruit was fresh and tasty and the omelette was made on the spot and delicious.

- The hotel is not maintained properly; there is black standing water in the basement, the hallways smell like sewage, our group had many water leak issues (our shower would flood the bathroom, someone's tub leaked into the bar below....) - There is mold everywhere. The air quality inside is very poor. - The staff continued to go into our room and move things around even after telling them multiple times & always having the do no disturb sign & light on our door. - Restaurant staff cannot speak English. Very frustrating trying to place an order. Food would sometimes take 10 minutes to come out, other times an hour - no consistency. Would be told we could not get certain menu items - management even rude about it. - Coolest part was that the 'resort' is near the water, so you can stay outside most of the day (and out of the horrible smell in the hotel) and watch monkeys, birds and other wildlife. - We stayed because we had to.

Terrible hotel. poorly maintained room. And the food service and quality of food was poor. I would like to say I don't think it was the staffs fault or lack of care or trying. No one spoke anything but Spanish, which at a hotel like this you should have service staff speaking more than just the local language. But more so you can tell that the staff hadn't been trained at all and the management was taking advantage of them and us the guest... Over the 13 nights I was there the food and service got better but still was terrible. Food selection and quality was extremely poor for the price. And the Buffett selection for dinner was really bad. I do have to say the breakfast was really good but otherwise the hotel was not nice. The rooms smelled very musty and wet and the hot water and pressure wasn't even useable. The staff tried but again k think the upper mamagement put us all at odd... Needless to say I wouldn't recommend staying here or for that matter skip colon. The jungles are cool but other access points

Very nice place, with good location on the seashore of Panama Canal. Good rooms, prices are not high. Service and food in range as well. The best in this hotel is swimming poll. Also want to mention that hotel is located among the jungle so you can here the birds, it's adding good impression. Can recommend to everybody

Had a great staying experience here. Nice resort near the panama canal. Food was great too.

Love staying at the Melia. Different experiences with the lake, huge pools, delicious food and a beautiful building.