There is no denying the natural beauty and the broad vision of the this location. We were palnning to have lunch and taste blue mountain coffee here. As the food serving is very slow, we decided to look around after we ordered. Butttt, please note that if you are not a guest of the hotel that you are not allowed to sit on any pool chair or bench or hang out by the poolside (even if it is sunset and there at no guests by the pool !...Fine, there were 2 guests there). To my further embarassment, we were told to get off the chairs and leave the pool area, be treated as though we were not welcomed. Even though we already paid an entry fee per person to enter and visit, we had to go back to the restaurant table and continued to wait as we have ordered. We expectantly departed to Strawberry Hill for the view, photos and good service...but the facts told me that our experience was not good. I am so disappointed in the service at Strawberry Hill and would not recommend this place if no improvement.

Always wanted to dine at Strawberry Hill to experience this amazing view I’ve heard about. This was indeed true one of the most gorgeous views of Kingston but that’s where it end for me. Upon arriving I was ignored by the wait staff, I had to go up and ask if I should seat myself. Her response was she didn’t see me, even though it was just me and another customer standing there. My friends and I were seated and placed orders which we waited for, for over 1 hour & 20 mins. 2 of my friends ordered the soup appetizer, that never came. When we inquired about it their only response was that it was never ordered. No apology, just cold and unconcerned. For the price point of the food and drinks, the service shouldn’t be lacking. The staff needs re training because the service was in the toilet.

We had lunch here. Lovely estate beautiful view and very romantic. We liked the food as it combined continental with Jamaica flavors. The service was good. You could book meetings rooms as well for events. To get here it’s a windy 12 km road from Kingston and takes 40 mins to drive. It’s not dangerous just needs some concentration. I would return. Lovely place.

From the moment we entered the property, it was utter serenity. Its absolutely beautiful. We had no trouble getting seated for our reservations. The service and dining experience here was immaculate. The ambiance was perfect. The music was soothing and low, which set the mood. The food was spectacular. Like nothing I've tasted so far locally. You can tell its prepared well and crafted with love. I had the crawfish linguini. Chef's kiss. I also stole bites from my sisters' dishes and those were magnificent. They had the rack of lamb and pork chops. The drinks were exceptional. Not too strong and very tasty. For desert we had the lava cake and the coconut cake. Very moist and delicious. Very likely to return with my partner as the whole mood was romantic and I'd love to watch the sun set with him 💕

Beautiful place, really want to go back there. The service was great and the view was just wonderful

The service is nice and the grounds are beautiful, but beware if you are a light sleeper or don’t go to Strawberry Hill to experience raucous party atmosphere. Loud, thumping bass, yelling DJs, and screeching dance music reverberating through the valley kept us awake until 3 am.

I’ve been here numerous times and really like this place. Beautiful scenery and view, good drinks, and service but last night we ate there and i had the filet, and ordered it medium rare. I always cut into it to see the doneness and instantly what i saw was not meat that was overcooked but that was either old or not properly refrigerated and had turned colors. If you know red meat, it’s is a different appearance. Today, my stomach confirmed my suspicions. People are paying a premium here strawberry hill….. do better!

The road up is a practice in cornering. Lots of curves to maneuver. It was a bit crowded thos Saturday so the wait for lunch was long. But the place is a slice of heaven. Peaceful and beautiful.

Such a wonderful experience. The staff is friendly and helpful. The property is clean and has a lot to explore. Food is delicious and the cabins are so beautiful. Note: you are in the mountains so expect insects. You are provided with mosquito repellent on arrival but be prepared to be in nature. There are screens and mosquitoes nets but it is an open air cabin so you can completely lock outside from getting in which could be good or bad depending on how you feel about that. Nevertheless, very clean and comfortable stay. My only complaint is that food service time at the onsite restaurant is longer than expected. But the food itself is delicious so worth the wait. Roads are a bit rough getting in but the hired transport are experts at mountain driving. Definitely recommend staying here. I'm looking forward to experiencing their other locations in Jamaica.

The view was very nice and mind relaxing 😌. The food was a good too, not the best. But OH MY GOD! The Mango Chutney is a must have! 😋 absolutely delicious in all ways. I couldn't get enough...oh and the bread! I don't know what they did to the bread and butter in the appetizer, but if you're not careful you'd eat that alone and be full. Waitress was very accommodating and assisted us in all our needs and requests.

Amazingly beautiful spot overlooking Kingston. Pristine gardens and an infinity pool with a VIEW! Staff are incredibly sweet and polite and attentive. Food is delicious and we enjoyed our complimentary breakfast each morning on the terrace. Special shout-out to Mr Bowleg, the hotel manager who was always present and engaging with the guests. A great place to celebrate a special occasion or get away for a weekend. Magical place and an easy 25 minute drive into Kingston.

Drove to property and was told to wait for 5 to 10 minutes while security made some calls.. then was told we were not allowed in until 6pm (3 hrs later). Very bizarre experience. Decided not to wait around.

The food was excellent shrimp done to perfection. The garlic sauce was what I had in mind when I order it. The lamb was done as was order and peered well with the sauce. The only thing that was a drawback was on the mash potatoes wasn't smooth as I had hoped. The overall meal was still top notch.

10/10 would recommend… my husband took me to the restaurant for my birthday. I fell in love with the view and the food amazing and let’s not forget the staff cause with out the night would not have been as magical as it was. I truly felt like a Princess!!

Booked a lunch for 8 with family. From the booking process to accommodating birthday plans, everyone was very helpful, especially Steffon. A very special shout out to Bernice for being the best waiter, she was personable, kind, attentive and helpful. Will be back! It’s not an ideal environment for folks with physical disabilities to get around but the staff can support when needed.

Outstanding.

Great hotel, which is entirely let down by its staff. The staff are rude, unhelpful and completely arrogant and self entitled. If you want good service, honestly, stay somewhere else! Food was below average also. Note to management - train your staff and perhaps treat them better and then they won’t be so miserable and bitter.

I have been hesitant about writing a negative review for such a beautiful place. Unfortunately, my experiences are unpleasant to say the least. Since March 20, 2020 I've been seeking a refund. To this date, it remains unresolved. That's after 15 emails, many unanswered calls, and working with 5 different employees. It was soooo fast to collect the money and soooo long to return it. I understand that Covid-19 plays a factor; however, communication sucks and responses are vague. Bad business senses.

Amazing place, delicious food, friendly staff and gorgeous views. Loved every minute of the stay there.

I wish we had massages like this in the US, the perfect pressure in an amazing room. Everything about the massage I got was amazing. The foot soak before hand and ambiance were unmatched.

I stayed here for a few days and loved the tranquility. Very quiet, the staff is great and the views are something you will never forget. I recommend driving to the top of the hill and stopping along the way at some of the local places to eat. Also, the buffet here on Sunday is terrific. Lastly, an interesting tidbit of information... Bob Marley stayed here for a time when he feared for his life and Chris Blackwell is the owner.

Wonderful experience! The journey got bit rocky close to the location as the road is in terrible state but once you get on the property it's all forgotten. The grounds are immaculately kept and the hotel has character. The food and drinks were great and the service was good too. Definitely worth the journey and the visit.

I made a reservation with the front office agent on Friday Sept 24, 2021 for breakfast at 10 am Saturday Sept 25, 2021. I asked her to email me the breakfast menu. She told me she would send the menu by email and confirmed my reservation for 10 am. I did not receive the email with the menu. I arrived with my party of 5 at Strawberry Hill on Saturday at 10:30 am only to be told by the security guard that they had no reservation for me and as the restaurant was full I could not be accommodated. I called the front office and spoke to the agent Samantha. She recalled speaking to me the day before, but advised that a deposit of US$20 had to be paid to hold the reservation. That was the first time I was being told about this US$20 deposit. I explained to her that I was not told yesterday that a deposit was required to hold the reservation and that I had confirmed the reservation for 5 persons over the phone yesterday. She told me that that information was in the email. I told her I had not received the email. She calmly told me that unfortunately they could not accommodate us as the restaurant was full. Whilst I recognize that there might have been a misunderstanding the facts are: 1) I was told yesterday by the front desk person that my reservation was confirmed. 2) I was not told yesterday that in order to confirm the reservation I needed to respond to the mail and pay a $20 deposit. 3) Even if this information was in the email, I did not receive the email, therefore I would not have known that this was required. 4) On my arrival at the compound today with my party of 5, which included 3 overseas visitors, on realizing that there was a mixup, some effort could have been made to accommodate us. 5) I am very surprised and disappointed at the EXTREMELY poor customer service of Strawberry Hills Restaurant. Over the years I had considered the establishment to be one of high standards and would have expected them to have endeavoured to provide excellent customer service, especially on realizing that there was a mixup at their front office.

Excellent location and service..next time I visit I'll use my helicopter.

Had the most marvelous lunch at Strawberry Hill - once we got in! The servers were very pleasant and helpful and food exquisite but the reservation process, including a list of names of people making up the party and having to submit a photo ID are a bit much. We had to wait at the gate for more than five minutes before we were allowed in and then, when checking in at Reception, we were asked if out reservation deposit had been paid by our bank! Surely the restaurant should have that information? The lengthy reservation process, difficulties with entry and reservation deposit account for the 3 stars. It could have been 5. We almost turned around at the gate and left - deposit or not. Suggest the reservation process be made easier for restaurant guests.

Good food, great views and polite and friendly staff. But the directions to get there can be a little tricky.

Beautiful place to spend the afternoon with friends and family. Food is excellent. Of note: no food is served between lunch and dinner.

The ambiance is lovely and omg the food was great. The staff very friendly and easy to communicate with. It was a really nice experience. Highly recommended.

Great for photoshoots of all kind. The food was not amazing at all however the customer service was alright. Nice ambiance and hospitality.

Excellent service from staff. Presentation of food was very attractive. The property is very picturesque and inviting. Private parking on their gated grounds. The infinity pool and attractive bar make the place truly a luxury experience.

Absolutely a 5 start experience. Every single staff present were very attentive and pleasant. The music and place was an aesthetic feel. Me and my family enjoyed it. Food too just PERFECT!!!!

Perfect spot for the evening. Luxury view and great tastes.

It's was very amazing views and we went as a big group of co-workers. We spent some time talking and ate the food. They had decent service. I wouldn't say the food was anything special, I would prefer the Jamaica homestyle food but it was all about the good nice environment that we were eating in. Be warned though the drive to get here is crazy, definitely be careful if you are one to get car sick.

an extremely beautiful and serene place to visit. it is on the "pricey" side but its worth it. the food is excellent, the views spectacular! they cater for various functions. the road to get there is a bit of a challenge, but its worth it!

Three words: take me back! I knew this place was beautiful from the pictures but I was really blown away by this experience. The environment is very calm, relaxing and tranquil. The views of the city and the mountains are magnificent. The food was good and the staff was friendly. I only went here for dinner (which is from 6pm to 9pm) and I arrived later than intended so I missed the sunset. I definitely hope to go again but not for just dinner this time.

Don't go there. The panoramic view and grounds are beautiful but the staff is cold and trying to rip you off. They were trying to make us pay 80us$ for a simple breakfast (eggs, coffee, fruit, a beer). They were reluctant to correct it, I had to talk to three different people to get it straightened out. Not nice. Also breakfast took forever to be served and the food was really just average. Got way better food in the city! Also, if you don't stay there, you have to pay 20us$ pp to get in and that's only for the restaurant (you're not allowed in other areas).

Great place to just relax and forget everything

Persons very pleasing . A bit overwhelmed by the full house made service a little slow. Atmosphere GORGEOUS. Quaint rooms....fans would be helpful

The location was truly fantastic. Staying in the Blue Mountains of Jamaica. This hotel has a beautiful (music) history, the staff is extremely friendly and helpful, you experience all the peace and beauty of nature here. We were here with our children who had a good time for 3 days (13 years, 12 years and 9 years). After 3 days it became a bit boring for them, but we have completely relaxed here.

Deserts are of top class. The lava cake actually tastes of chocolate and not sugar. Wonderful staff service. Had a look in the rooms. A little dated, a little basic. But everything else is peak class.

An absolute gem of a place! Amazing views, deep into nature, great food (breakfast lunch and dinner!),excellent bar and cocktails, top quality spa treatments, and really good staff all around!

My family and I dined there and I must say that the food was excellent, the service was great and my gosh the view was phenomenal. Definitely planning to stay there soon.

Views are great! Ambience is good! Dessert was great- coffee ice cream

Amazing place with a breath taking view ! We really enjoyed our stay in this peaceful atmosphere !

It is the most iconic place in Kingston to go for lunch. Absolutely stunning.

My family & I have been staying at Strawberry Hill for years. This time around (our 6th stay) left lots to be desired, unfortunately each time we visit it seems to go down hill each time. When we checked into our room we were greeted with dirty plates & cups left on the outside of the room. Then we stayed in Gong (which isn't far from the Staff parking lot) & the staff would congregate while washing their cars & playing loud music & discuss their weekend activities (expletives included). When we come to the hills we come for R&R not that. Next our room was littered with long blonde hair everywhere (neither one of us is blonde) and the straw mat by the bed was so dirty it felt a bit sticky (we ended up pushing it under the bed to avoid walking on it). The food is ok, the grounds are beautiful but the GM is obviously not on top of things (the last time we saw him was 2 trips ago). Dirty cobweb filled lockers in the spa with dead insects. I miss the sophisticated cottage vibes Strawberry Hill used to give, now its just basic. So sad. Their saving grace is Sharicka by the spa- such a great deep tissue massage & their Gardener Mario who was very informative about the different species of plants around.

Really enjoyed my time here. Customer service was on point, but the food could have been a little better. The property is amazing with a breathtaking view.

(Translated by Google) One of the most beautiful places in Jamaica. Loved it !! (Original) Einer der schönsten Plätze auf jamaika. Loved it!!

Magnificent view of the Blue mountains. Infinity pool with spa. Each room has jacuzzi pool on the balcony. Great food. Truly a once in a life time experience.

What a wonderful place to spend the afternoon and enjoy a brunch buffet! Excellent food, staff is awesome

The views!!!!!

Absolutely stunning view!

Meal was exceptional. Property has an excellent view of Kingston

Great food. Great view. If you want a classic mountain/goat trail to get to it, start from Kingston on the drive up.

I had a party of 6 for valentine's day and when we got there that's the time we realized that the menu wasn't open for variety of choices. Aslo the cheese cake was a disaster.....I wouldn't recommend this place.

Love love and love

(Translated by Google) A return to nature resting after a stint in Kingston, superb site overlooking the beautiful capital, thank you to the friendly, welcoming and very friendly (Original) Un retour à la nature reposant après un passage à Kingston, superbe site vue sur la capitale magnifique, merci au personnel souriant, accueillant et très sympathique

Nice place to be there

This is a magical place. I’m giving it 5 stars for the service, comfort, views, wonderful staff but I agree with others that the food could be better and then it would be perfect!

Good service and food was great!

Good food, great service. Always a nice time. Just prepare for a bumpy drive up!

View breathe taking...warm greetings from entrance to exit...the food was very good and affordable.

Loved this place. Food was tasty and well worth the price. Environment was gorgeous and calming. Four stars because of the frogs but I guess that's apart of nature too!

If you've never been you're definitely missing out. Being there automatically puts you in a relaxed mood and the view is to die for. The staff members are so warm and friendly, you feel as though you are at home. And the food! Yum! I'd recommend anyone to visit.

Great view, comfortable accommodations

Breathtaking views... great food... excellent service. Amazing!

(Translated by Google) This is a restaurant resort owned by Bob Marie's music producer. Overlooking the city of Kingston. (Original) ボブ マリーの音楽プロデューサー所有のレストラン リゾート🌴です。キングストンの街を一望出来ます。

Need more variety on the menu, breathtaking view

A place to hide from reality. This boutique hotel on top of the mountain is a great place to forget your troubles. It has an awesome view, and the food is as good as the view. Yo need to make reservations or they will charge you at the entrance. Beside eating, you can book the spa, or a room to sleep over. Either way is a good option. The only thing we didn’t like was the road that takes you there. It’s too curving and narrow.

Beautiful and breathtaking

Awesome view.Accommodating staff.

That place to chill out of

Beautiful

Amazing 😍😍😘👌👌👌🙌🙌🙌🙌 food was amazing and the location was breathtaking 😍

Great restaurant, great service and amazing beauty

Views are spectacular of course. Food was just ok and a pricey. Make a reservation before you go and check the hours!

Quite and beautiful tranquil perfect nature spot

Amazing views!

Amazing views! Friendly staff.

Place nice, food nice, people nice!!! Then, there's the VIEW...

Great event spot

A view you have to see

Great service, good vibes and an amazing panoramic view of the city

Lovely view and excellent food

Awesome view , not the best food , dessert was great however prices are quoted in USD as well view is to die for

Great view. Great food. Serene and sumptuous.

My recent stay at this hotel left much to be desired. While the views were breathtaking, the overall experience was far from pleasant. The staff's attitude was consistently rude and unhelpful. Additionally, I overheard them discussing delaying breakfast service until 8:30 am, despite its scheduled start at 7 am. They stated they weren’t going to serve us anything not even water to us. It’s clear they were intentional about how poorly they treated us. And the way they looked at us made it clear they disliked us and did not want to help in any way shape Or form. The whole staff needs to be fired and replaced with those who have respect for guests. The most concerning aspect was the pervasive presence of flies throughout the property, including the dining areas and rooms. I was informed that this issue was due to nearby coffee fields, but it severely impacted our enjoyment. Flies were also consistently present on our food/plates. To make matters worse, amenities like the pool and restaurant service only improved after we checked out, leaving us feeling neglected during our stay. On the last day, I also fell ill with food poisoning. Despite our efforts to be courteous to the staff, we felt disrespected throughout our stay. Furthermore, the absence of Wi-Fi in guest rooms was an inconvenience.