Featured Reviews


Frequently mentioned in reviews: staff (10) nice (8) table (8) time (7) good (6) left (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Mikki W. 1 year ago on Google
    This used to be a lovely pub serving nice food. Recent years the food has become worse and worse. I live local and keep thinking I will give it another try and each time I am disappointed. If you are looking for a good food pub in this area go to the Woodlands!!!!!!!! I have attached a picture of the last meal at the butcher's arms. The peas where watery. Chips hard and onion rings taste disgusting. The gammon was OK. As you can see that is all I ate. ๐Ÿ˜” 2 stars for the nice staff and drinks ๐Ÿ˜
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Rita J. 1 year ago on Google
    Updated 16/11/22 We followed up on Gary, the manager's, offer to rebook and give them another chance to rectify the unfortunate ' welcome' we had on 21/10/22. I can't recommend them enough. What a change from the last failed visit. The food was great as was the service. Our party of 3 enjoyed the whole afternoon spent there and won't hesitate to book again. Thank you for a lovely afternoon. I didn't even make it into the pub to eat. Myself and 2 others stopped there on 21st October just before 7pm. We hadn't booked so 1 of our party went inside to see if a table was available. It was busy but there was a reserved table available that wasn't needed for the next 2 hours . It was explained to the young female working there that I use a power wheelchair so would need 2 chairs moving so as to access the table. She refused to remove 2 chairs and repeatedly said she could only move 1. Even though I was waiting outside, I felt totally embarrassed and humiliated that, in effect, I was being denied access for the sake of 2 chairs being removed from a table.
    1 person found this review helpful ๐Ÿ‘

  • 3/5 Danny 1 year ago on Google
    Been here twice now and it's a nice place, I can't fault it price wise it's fantastic value for money. The reasons for my 3 star review are because unfortunately on both occasions there have been items missing from both meals. My latest visit my food was a bit over cooked (I can forgive that a little bit though because tonight did seem busier than last time) Personally I'd like the staff to be a little more attentive, rather than them going 100mph, you don't even get to say thank you or ask for anything and they've already vanished.
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Michael V. 5 years ago on Google
    Much better than first time we went there ,will be back decent food and good pub for a drink
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Paige A. 1 year ago on Google
    To start with the food was very nice, they canโ€™t be faulted at that. But other than that the service definitely needs a lot of improving. The young girl who served us was not at all approachable and made it very clear she would rather be doing anything else other than serving us. We asked for cutlery and she pointed to the knives and 2 forks left by the previous table, baring in mind there was 3 of us at the table, assuming she expected us to take turns with the forks. As I said before, we enjoyed the food but would not return as the whole situation felt uncomfortable due to the lack of rapport with the staff.

  • 5/5 Mike H. 1 year ago on Google
    Just had lunch with my parents. Food was very good. Got 3 meals an 3 drinks for ยฃ22. Great value. bogof Thursday on the burgers what was a bonus. Great service and well organised. Thanks. Pictures frim a different day.

  • 4/5 Susan B. 1 year ago on Google
    Called in for a drink last Thursday. Warm atmosphere & busy pub. Noticed lots of meals being served so we decided to look at menu. Understood then why so busy as different very reasonably priced offers on menu. Agreed we would definitely visit again soon & next time have a meal.

  • 1/5 Hannah 1 year ago on Google
    The food was nice but the staff are in desperate need of some customer service training. The man behind the bar looked miserable and so did the red-haired girl who served us. You would think that asking if a table was available or if we could have cutlery was a simple request but by the looks we were given, it was obviously an inconvenience to them both. There was not a single smile on either of their faces and were both generally unpleasant. We felt uncomfortable being there and left as soon as we had ate and paid. After reading previous reviews, itโ€™s quite clear that our experience with the staff is not a one-off and is definitely something that needs to be looked into by senior management. I have never wrote or left a review before today but felt it necessary on this occasion.

  • 2/5 Steven F. 1 year ago on Google
    Been this pub a few times for meals and in the past found it to be decent. but after finding a hair in my burger staff being generally unwelcoming and food portions getting increasingly smaller I feel that this place has gone down hill and won't be returning

  • 1/5 Flori N. 1 year ago on Google
    One of my favourite pub for dinner as I came here many time last year to enjoy the good food unfortunately today disappointed me. As today was the last time went here ! maybe the new staff ( never seen them before) should take some knowledge about cooking .. Fish tasted raw fish , not cooked inside .. outside was burnt and oily, chips ..left in oil probably from 2 days ago..also boneless chicken strips were burned on outside .. ๐Ÿคฎ 20 minutes after i comeback home i felt awful.. With stomach painโ€ฆ

  • 4/5 Sharon S. 1 year ago on Google
    Went here with our grandchildren lovely food great service nice atmosphere give it a try

  • 2/5 lemon k. 1 year ago on Google
    Had our Christmas lunch here through the week and it was nothing short of disappointing. The prawn taco starter still had the shell in, the turkey was cold and the roast potatoes had been cook the previous day and reheated. There were 25 of us and quite a few left there mains. The reason for two stars are the staff were nice (really let down by the chef) and the coffee was ok. First time here and the last.

  • 3/5 Ian B. 1 year ago on Google
    First visit since 1989. Surprised to see it's changed ๐Ÿ˜œ Excellent bar layout and seating. Can't comment on food but was v busy for a Tuesday evening in January. Friendly and efficient bar staff. Guinness was poor but saw other pints being poured later that looked decent.

  • 4/5 J H. 10 months ago on Google
    The steak was almost well done. But the staff are very nice and friendly. They sing the happy birthday to a table of customers for celebrating the bday.

  • 1/5 Frank M. 11 months ago on Google
    Called in today had steak and ale pie absolutely disgusting should be called gravy pie 4bits of meat left it and a pint of John smiths bitter was rubbish will never go back or a window cleaner would be a very good person to employ definitely in need of a good clean


Call +44 1925 724355 Open on Google Maps

Amenities


  • Payments
    • โœ“๏ธ Debit cards
    • โœ“๏ธ Credit cards
    • โœ“๏ธ NFC mobile payments
  • Offerings
    • โœ“๏ธ Beer
    • โœ“๏ธ Food
    • โœ“๏ธ Wine
    • โœ“๏ธ Alcohol
    • โœ“๏ธ Spirits
    • โœ“๏ธ Cocktails
    • โœ“๏ธ Food at bar
  • Accessibility
    • โœ“๏ธ Wheelchair-accessible toilet
    • โœ“๏ธ Wheelchair-accessible seating
    • โœ“๏ธ Wheelchair-accessible car park
    • โœ“๏ธ Wheelchair-accessible entrance
  • Dining options
    • โœ“๏ธ Seating
  • Service options
    • โœ“๏ธ Dine-in
    • โœ— Delivery
    • โœ“๏ธ Takeaway
    • โœ“๏ธ Outdoor seating

Trends



Last updated:

Similar Restaurants nearby

Spice of India Cuerdley image
1
Spice of India Cuerdley
Indian restaurant
๐Ÿ‘๐Ÿ‘ Excellent quality food, and 1st class service. Everyone seems to really enjoy working there
$ $$$
4.50 (844 reviews)
Subway image
2
Subway
Sandwich shop
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
$ $$$
4.10 (206 reviews)
CJ'S Coffee House & Tearoom image
3
CJ'S Coffee House & Tearoom
Coffee shop
๐Ÿ‘๐Ÿ‘ Great vibe, friendly owners, and best of all - comforting good food! The scones are a must-try, the omelette was just the right amount of fluffy and not too greasy, and we really enjoyed the barm with runny egg. Would definitely go there again for their afternoon tea sometime!
$ $$$
4.90 (197 reviews)
Last updated:
()