I had an excellent experience at your Cypress clinic. The staff was friendly and very helpful. I had X-rays done that showed that I had a broken rib. The visit was quick and the follow up the next day made me very happy that I chose Excel Urgent Care.

Absolutely amazing visit today! Traci, the tech that did my IV was outstanding. They have a $75 IV special going, which is an amazing deal! I was in and out within an hour without an appointment. I spend more time at my PCP's office with an appointment.....Laura the Nurse Practitioner is the absolute sweetest! Will definitely be back!!

Very helpful and professional staff. Dr. Valencia was exceptional and spent time with me figuring out my issue. Very professional and so engaging. He even got his phone, opened it to GoodRX and found the cheapest place for my prescription.He went above and beyond. I really enjoyed meeting him. If I lived in the area I would see him again.

Exceptional service from front staff, to the nurse, and then the doctor. Diana greeted me with a smile and was super sweet. She even came in to check on me while I was getting stitches. The nurse, Traci was very kind and made sure that I was comfortable the whole time I was there. Lastly, the Dr. was very nice and gentle while working on my stitches. I would definitely recommend Excel Urgent Care!

Everyone was very nice and attentive. The facility is very clean. I'm so glad I went when I did to get the care I needed. I would have to wait for days to get an appointment with pcp and today being a holiday.

I came in with severe congestion and totally clogged ear canals. The staff went above and beyond, so patiently irrigated by ear canals and I have so much relief! The provider was kind and knowledgeable and explained the prescriptions very well. I am extremely pleased with my experience

Great staff. I called and they were very friendly, the front staff was friendly as well. A nice little area with books and a tv for kids. The nurses and doctor were great. Went in with a 2 year old who had something in her nose. They were open with me and asked if I was comfortable with the procedures they were trying. I was in and out within about an hour and a half. I was nervous about going to an urgent care that wasn’t specifically for kids but I didn’t wanna wait any longer cause my daughters nose was starting to smell! They got it out and I didn’t feel judged for allowing this to happen to my baby girl! My go to urgent care from now on.

At the Cypress location of Excel Urgent Care, you'll enjoy crisp and sweet service that will leave you feeling refreshed and relieved. With top tier facilities and a dedicated team of compassionate doctors and caring staff, you'll experience the very best in urgent care. Whether you're suffering from minor symptoms or need a quick diagnosis, you can trust in the expertise of the team at Excel Urgent Care. I highly recommend it!

Really great service, very nice staff; the Doctor was friendly and attended to my sickness; I was in an out I really recommend this urgent care. Faster than an ER or a 24 hr emergency room....

This is rushed care because they are just rushing to get to the next patient. I went to Excel on a Saturday because I had injured my toe and knee. After doing an x-ray, they advised me that I didn't have any fractures. I followed up with my ortho and found out that I tore my MCL and I found out from the podiatrist that I had a fracture in my toe. Looks like the docs at Excel Urgent Care doesn't know how to read an x-ray for a fracture. Also, my ortho told me to trash the brace that urgent care provided me for my knee.

Excellent service, very friendly staff. They were very thorough will the care and treatment given with clear explanations throughout! I feel comfortable and confident with Excel + very nice new facility too. Ian

I showed up about an hour before closing on 11/16/23 due to my four-year-old having an arm injury. From the moment we walked in, to the moment we left the patient care was exceptional. It turned out, he had a broken arm and, of course, naturally made me have anxiety. The medical professionals there were very calm and explained everything I needed to do for the next steps. Not to mention, I had to bring my two-year-old along with us, and they were so great with handling him while I tried to help with the x-ray of my four-year-old’s arm. I really could not have asked for a better experience! Not that I hope to be back anytime soon lol but if we do end up in another urgent care situation, I will definitely be picking the Excel urgent care in Cypress.

I was visiting my sister in Houston and took me to this place because I haven’t been feeling well for awhile. This place gave me the perspective of urgent care facilities as the staff are very competent and friendly. NP Dian took time to listen and gave me the right diagnosis and treatment. I would highly recommend this place to anybody !

I visited 2 weeks ago my son was sick. It was not my 1st time there and I never had an issue before but this time the front desk person told me the strep throat test was covered and I just need to pay the copayment. 2 weeks later I received a bill saying the test was not covered. I asked the billing person why they told me it was covered she said probably they did not check. I paid the balance. But will never go back or recommend to anyone. Those places that say it is all covered and then after the service they sent you the crazy bills it so unethical.

Fast reliable and friendly service. I wasn’t expecting to find answers, at best I was hoping for some relief until I could get in to see my own family doctor Monday. To my surprise, they had all the necessary equipment and an on-site lab to be able to give me an accurate diagnosis and get me started on a treatment plan. They explained what had happened and how the treatment plan would work. Even the front desk was fast and friendly, and when you don’t feel well it’s very much appreciated!

I was greeted when I walked in the door and asked me what I came in for. They were very kind and it didn't take very long for them to call me back. The nurse was very sweet also the NP and she took care of my problem. Sent in the meds that I needed and I am feeling 90% better. Thanks to your team.

From the beginning to end my experience, other than being sick, was exceptional. The front receptionist was so kind and was so easy to work with checking in and out. The XRay tech was the nicest as well. The phlebotomist was the absolute best - never felt a thing when drawing blood and the Dr. while a bit hard to understand was very detailed and took lots of time with me. Great experience but wish I would not have had to visit at all.

God and honest truth. This is the most efficient team full of caring, kind, and understanding workforce I have ever seen inside the healthcare system. They are highly recommended not only by myself but by all of my associates and friends as well. It doesn’t matter the injury or sickness they are called excel urgent care for a reason. Much love and blessings to all of the nurses doctors and staff that have blessed this community!

I can't remember exactly when I started coming to visit the Excel Urgent Care but have been coming for years. It is better than going to the ER and you go in and out quick. I have always been pleased with their service, with the attending nurses and doctors too. I never see the same doctor, but I have never had a problem at all. I highly recommend the Excel Urgent Care in Cypress.

I had been feeling horrible for the past 2 1/2 weeks and finally decided to go to Excel Urgent Care, and was seen within 20 min. and was given excellent care by NP, Marissa Pangan. I highly recommend, she knew exactly what the care and treatment I needed with TLC. Front receptionist Demetria was also very customer service friendly.

I brought my kids here today and I must say the Excel Urgent Care Cypress has phenomenal service and great employees. You can definitely tell they care about each and every patient. The provider explained in detailed to me what was going on with my kids. I will absolutely recommend this facility to everyone. Thank you Excel Cypress!

Friendly front desk staff make the check in quick and easy. My wait was less than 10 minutes once all paperwork was complete. I received excellent care from very knowledgeable and friendly staff!! I would highly recommend!

I do not recommend this site because the fact of their inconsistent information that’s given to individuals who call in advance and request certain things like vaccinations. I called advance to request to see if they had meningitis vaccination available and they told me they did. They also did not ask me anything about insurance being a med check walk-in clinic. I would assume that they would accept all insurance including Medicaid. It took me to drive up to the facility for them to tell me that they did not have the meningitis vaccination and they told me they did not accept Medicaid insurance.

Excellent care! I brought my daughter in to get some testing done and the entire visit was great. From the front staff, to the nurse staff all of them were extremely nice! We got the referrals we needed for my daughter that same day as well. I highly recommend this urgent care to anyone.

I had a really bad experience on 11/7 when I took my daughter to see the Dr. We were in the room for almost 1hr 30 min and never saw the Dr. I asked on multiple occasions when was the Dr coming and they keeped telling me 5-10min. They kept skipping us and seeing other patients and never came to our room. This is completely unacceptable as it left my daughter and I feeling like our health and business was of lower priority that other patients. I have never been made to feel so insignificant by any establishment. Ultimately we made the decision to leave after feeling unacknowledged. Additionally I've called multiple times today and asked for my refund as we were never assisted and I'm being told they will look into it. The most hurtful part of this entire enteraction is no one took ownership and apologized for the treatment we received. I truly hope this review prevents someone else from having to endure the treatment I received yesterday.

Dian the nurse practitioner was so kind and thorough, taking care of all my symptoms! Everyone from the MA, Traci, to the entire office staff was very sweet and got me in and out quickly!

2 years ago I went to the location because I got hurt on the job(workers comp). The person that I saw was a Nurse practitioner and misdiagnose me. I was told that I had a sprain hand and wrist , I had a torn ligament in both. I can not go to school to become a Funeral Director and I still have problems. It will not heal because it is my dominate hand and wrist. I am so disappointed. No empathy, compassion was shown to me. I will not come here again. I will be getting a lawyer for my pain and troubles that I am still facing.

Got in & out fairly quick despite the waiting room having a lot of people. Called me after I left with other test results so I didn’t have to wait. Nice Dr. I will definitely go back if needed.

The day before Thanksgiving my symptoms flared up and I didn’t know if it was allergies, strep, flu, pneumonia or Covid. None of my Drs had an open appointment til Monday so I went to Excel Urgent Care. I went when it opened and I was seen quickly. The lobby was clean and staff was very professional. I was checked out quickly, too. I was very pleased with my care.

This was my first time here & I have to say by far the best Urgent Care I've ever been to. This Urgent Care offers way more services then your average Urgent Care. I had no idea I could have lab work done, EKG, Xrays all directly on site with treatment & diagnoses & was in and out in less then an hour. The provider Mrs Diane explained my treatment plan & took the time to explain. I did not feel rushed or just like a number. I have severe anxiety with needles but the nurse, I think her name was Tracy or Stacy helped me stay calm and reassuring. Thank you Excel for the amazing treatment, Blessings to you all for all your heardwork and dedications to your patients Will be back as needed.

First time here, amazing staff, friendly service. I was in and out within an hour, even got an IV for Dehydration. I really appreciate the professionalism from all the staff. I’ve always been terrified of needles but nurse Tracy made it very comfortable for me and I can’t thank her enough. Will definitely be back as needed.