Action Hotel Ras Al Khaimah image

Action Hotel Ras Al Khaimah

Hotel

Warmly decorated quarters in a relaxed hotel featuring a restaurant & a sports bar. People often mention hotel, staff, stay, room, good, service, experience, clean, Hotel, reception,


Address

Ahmad Bin Majid Rd - Al Nakheel - Ras al Khaimah - United Arab Emirates

Website

actionhotelrak.com

Contact

+971 7 246 5222

Price rating

$40/night

Rating on Google Maps

3.90 (1.1K reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (48) staff (34) stay (24) room (19) good (18) service (17) experience (14) clean (11) Hotel (10) reception (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Tanmay R. 5 years ago on Google
    The hotel is clean and well located. However, when we had water issue in our suite, the reception was not very cooperative and it took more than an hour to get it resolved, past was sleeping time especially after having a, long day. Not at all appreciated. The plumber who attended was though a nice man.
    3 people found this review helpful 👍

  • 1/5 Calgary �. 7 months ago on Google
    I had a truly awful experience at this hotel. They blatantly misled customers and took our money without delivering on their promises. When we tried to address the issues with the manager, he accused us of lying instead of taking the customer's side. This is completely unacceptable. Furthermore, their staff seemed clueless and misinformed, leaving us feeling like we couldn't trust anyone there. We couldn't recall a single positive interaction during our stay. As for the food, it was a disaster. There was no flavor, no seasoning, and it was by far the worst dining experience I've ever had. It's clear that the hotel lacks both competence and customer care. I strongly advise anyone considering this hotel to look elsewhere for accommodation. Our experience was a complete disappointment, and I wouldn't want anyone else to go through what we did.
    2 people found this review helpful 👍

  • 2/5 Yousef Abu H. 6 years ago on Google
    Very old place with below average service. The furniture and the carpet have stains on them and the walls are dirty. Needs a lot of rehabilitation and maintenance. Neither laundry nor pressing services are available at this hotel
    2 people found this review helpful 👍

  • 5/5 Scheably N. 6 years ago on Google
    I was at the Tulip inn and I have to tell you The staff was so wonderful I felt like a movie star every day I was greeted with a smile from the morning when I left till the night when I came back , they all ask me if there was anything that I needed for my room and was all ways there within realistic timing the restaurant food was unbelievably delicious I recommend The Tulip inn if you are in Ras Al Khaimah you will enjoy your stay .
    2 people found this review helpful 👍

  • 5/5 Jonathan Beer M. 1 year ago on Google
    We got a warm welcome and a good deal on the breakfast. The breakfast is very nice and the value for money is high . The gym is new and good. The bar situated in the hotel has very good prices and offers. I would recommend it.
    2 people found this review helpful 👍

  • 5/5 Sharjeel J. 2 months ago on Google • 29 reviews New
    I had to plan a farewell event for my then boss, It was late in the evening when I called Action Hotel Reception and they connected me to the F&B Team. In a little while the offer with menu was in my hand sent by Ms Nancy. It was real easy and quick. At the event, Hotel team started receiving the guests with a welcome drink (FOC). A beautifully arranged hall was the venue, guests were guided to the hall. The food served was delicious, fresh and very well served. Overall ambiance was exactly what we wanted. Service during the whole duration was up a notch. Highly recommended for personal and business gatherings.

  • 4/5 Marsha De L. 3 years ago on Google
    The action hotel is lovely place to relax with family. You must not go with the exterior look of the building, because the interiors the rooms and the the amenities are of great standard. The hotel has its in house restaurant offering great food at good prices.
    1 person found this review helpful 👍

  • 4/5 Mohamed E. 9 months ago on Google
    Quaint little hotel in the heart of the city. Was surprised to see how wonderful the hotel is inside , and they have wonderful breakfast, convenient gym and conference facilities. Good for families and kids . Staff are very polite and cordial. Would love to visit here again with my family.
    1 person found this review helpful 👍

  • 2/5 Sharon R. 6 years ago on Google
    Hotel the Place where it is located is so far good hotel is also good but the service is really bad from the F&B department... I traveled from dubai straight after my work to meet up with my fiance for which I reached to the hotel around 10.30 pm, I freshen up and my fiance told me that they have a party from 12am till 3am where drinks and food will be served but to our surprise when we went to the party area by 1.30 am they said that it's over and they are closed; then we came up to our room and tried calling the room service to order food and the response from the lady was no we are closed and she did not even know how to speak to a guest she back answered and was rude........ For which upon i called up the reception to tell about all that we faced they also did not take any action on this..... Very much disappointed and not happy and satisfied very very very bad service I can say not worth it.....
    1 person found this review helpful 👍

  • 5/5 Blaisen T. 3 years ago on Google
    Great economy hotel in Ras Al Khaimah. Clean and neat rooms, at great price. Free parking area and also WiFi available. There is a Sports Bar, so catch up with your favourite matches there. Restaurant also offers quite nice selection of food.
    1 person found this review helpful 👍

  • 5/5 Sa A. 4 months ago on Google • 3 reviews
    We had a fantastic stay at Action Hotel, where Pramisha and July provided exceptional hospitality. Their warm and attentive service truly enhanced our experience, making us feel welcomed and valued throughout our visit. The dedication of the staff, combined with the hotel's amenities, contributed to a memorable stay. We highly recommend Action Hotel for a delightful and accommodating stay. And hotel should be 5 star, not 3 star

  • 3/5 Amir M. 1 year ago on Google
    The Hotel staff is very friendly , Mr Sameh is cooperative and the housekeeping Staff Abdul Khaliq is very polite. Smoking inside the hotel is a big problem although there are designated floors for smoking but still guests are smoking on those floors where smoking is prohibited. The hotel staff must ask the guests if they are smokers upon check ins so that they can be accommodated only on the floors where smoking is allowed. Please address the smoking issue inside the hotel.

  • 5/5 Is H. 1 year ago on Google
    Good place , The staff was very helpful (especially madam July ). It was wonderful experience in this hotel. Clean room and good breakfast. Nice Place

  • 3/5 H M. 3 years ago on Google
    Good choice in Ras Alkhaimah, not far from the city centre & many attractions, very cooperative staff , however the WiFi signal is poor

  • 5/5 RalphMusic 1 year ago on Google
    Very friendly staff. Very accessible place. Parking is spacious. Room is good but need some fragrance improvement. Great place for events; economical and budget-friendly. Food are great except for 1 fish menu (too salty). Hotel is great for events like kids Party etc with 70-90 guests. We were able to do DIY DECORATIONS a night prior without any restrictions. Ms. Nancy - FnB manager was so hands-on with us, very accomodating and very supportive all the way. Overall experience was so great! Fun-filled birthday celebration indeed! What a memorable day! 🎉❤️

  • 5/5 구현모 1 year ago on Google
    I'd highly recommend the hotel. I ended up coming back here again for the next day! Staffs are super friendly and dedicated to their works. There was a little issue with Wifi, but they resolved it right away and everything else was just as perfect, best deal for the value.

  • 5/5 Shana 10 months ago on Google
    We had a very pleasant stay and our event went smoothly. We held our wedding reception in this hotel and our guests enjoyed their stay. Special thanks to Ms. Nancy for helping us from the booking to the setup and the actual event. Very recommended!

  • 5/5 it's M. 11 months ago on Google
    It was such a marvellous stay in hotel spend a pretty time with them all the staff front office and over all stay was perfect. Thank you for such a wonderful stay ❤️

  • 3/5 Allan E. 1 year ago on Google
    comfortable bed, good size room, great staff and service. Just needed a little bit attention to their toilet/shower room. where we stayed the shower enclosure door is not closing properly leaving a gap and water going straight to the floor. Toilet seat a bit wooble needed to tightened up the fixture.

  • 5/5 dani b. 8 months ago on Google
    Wonderful hotel. For us when travelling with family n kids, 3 things r important: peace, comfort, cleanliness. The hotel provided all three. Super freindly n always smiling staff especially ms july n mr sameh. We stayed for 2 nights in a 2-bedroom suite. It was clean, tidy, comfy n quiet. We availed breakfast once n it was fresh n tasty. A request: kindly add a swimming pool.

  • 4/5 Nivin Z. 8 months ago on Google
    Clean and neat. Slightly slow service. Sometimes staff forget to bring what you request. Verry limited supplies in the coffee corner in the apartment. No cups, only carton one.

  • 4/5 gary v. 4 months ago on Google
    If you are up to an overnight stay or staycation for a while .. this hotel gives you the service like no other 3star hotel. We enjoyed our stay as all the staff were courteous from reception to housekeeping. I informed the reception that my wife will celebrate her bday there and we were surprised that they put some balloons and other designs in our 2 bedroom suite. This hotel is recommendable.

  • 5/5 Matthew B. 5 months ago on Google
    Great staff, very friendly. The gym was an unexpected surprise as was the pool table in the bar. Look forward to staying hear again when I'm back in the UAE. Great value, highly recommend

  • 5/5 Ayesha N. 5 months ago on Google
    This is great hotel and reasonable price.All of staff very friendly and best customer service.we stay here two nights with my three kids and three adults.we booked two bedroom apartment.it is more space and suitable for my kids.Rooms are clean.Housekeeping good.Foods are tasty and breakfast buffet also very satisfy.Especially thanks to Manger and Receptionsit Piuyshika for best customer service.I highly recommend Action Hotel to every one.Thanks for hotel all staff to give best service for us.

  • 2/5 Dildora 7 months ago on Google
    I had an incredibly disappointing experience with the front desk staff at this hotel. The level of customer service was the worst I've ever encountered. My husband had booked a 30-day stay here due to his work in Rak. However, after just a week of staying, we found ourselves in a situation that left us feeling extremely frustrated. While taking the elevator with another guest, a Chinese lady, the receptionist named Papiya stopped my husband under the pretext of signing a contract. As we approached her to sign the papers, she began asking intrusive questions about the lady who had simply shared the elevator with us, such as, "Is she going to stay with you tonight as well?" My husband clarified that we didn't know her, and she wasn't with us. Instead of addressing the situation appropriately by questioning the lady who was not with us, it felt like the receptionist was making baseless assumptions based on our ethnicity – I'm Asian, and my husband is Arab. Later, when I returned to the hotel to request an additional access card for my room, after passing the card, the receptionist questioned me about how many access cards I already had. I explained that we had only received one access card during check-in, which was insufficient as there were two of us staying in the room. To my surprise, she disagreed with me and insisted that the hotel only provides one access card per room. This policy is incredibly inconvenient, as it means that if two guests arrive at different times, one has to wait for the other to enter their own room. This lack of flexibility and the overall poor treatment by the staff has left us highly dissatisfied with our stay at this hotel. This overall poor treatment, coupled with the intrusive questioning and what appeared to be racial profiling by the staff, has left us deeply dissatisfied with our stay at this hotel. I strongly urge the hotel management to invest in proper staff training to ensure that guests are treated with respect and fairness, regardless of their ethnicity or background. Such experiences have no place in the hospitality industry.

  • 5/5 Savio D. 4 months ago on Google
    A very good affordable hotel...staff are very courteous and it has all facilities including ample free shaded parking, spa & sauna, gym, restaurant and bar while being situated in the heart of the city in Ras Al Khaimah.

  • 5/5 Leonardo g. 4 months ago on Google
    Professional and Kind Service by July and Primashi July and Primashi provided the best service I've experienced in the UAE. They were professional, attentive, and incredibly kind to us. Their exceptional service exceeded all expectations! Thank you, July and Primashi, for your outstanding assistance!

  • 5/5 Mi Chit Mi C. 1 year ago on Google
    Room is clean and good .but shower room is alittle bit small. All staff were very helpful and respectful. July is very professional and very respectful to the guest and on her work. Anyway thank you so much everyone From action Hotel.

  • 5/5 Apple C. 5 years ago on Google
    The Inn was an amazing experience! The Asst Manager, Mr. Omar gave us an enjoyable and warm stay, which made our family weekend fabulous! we were always warmly greeted and accommodated, and their response to requests are absolutely fast! We highly recommend this hotel

  • 1/5 Cara A. 5 years ago on Google
    QASAARA!! Zero stars if I could. The worst experience at a hotel in my life. The staff is incompetent. The space is so small in the room. The bathroom has the same space as an airplane so if you're not skinny just forget it. The water always starts off yellow with a distinct stench before it turns normal. The manager has the biggest inferiority complex I've yet to see any man have. I could write a novel of his complete disregard for solving issues HIS staff caused me. It was beyond a nightmare to stay here. There are several other hotels in close proximity with better service. I assumed all Tulip inns were the same but I was mistaken and thus this cost me to waste my money and time amongst other things. I tried to complain to the manager and he wouldn't accept my formal complaint. I had to get his email address from his staff who just got tired of me and finally gave it to me. I'd rather put hot sauce in my eyes and nose before I ever consider Tulip inn again because having my eyes on fire would have been a better experience then what they cost me. Save your money, time, and overall mental health and DONT book with Tulip Inn.

  • 2/5 Mr Alejandro V. 1 year ago on Google
    It’s an ok hotel for the price. But is not very clean. We’ve found a dead cockroach behind the curtains. Staff are friendly and helpful, however they let us wait during the check in for a very long time, they gave us a room, then someone else came and gave us a different one. There is parking in front and behind the property but there are birds that for sure will poo on your cars. wouldn’t stay there again.

  • 3/5 Kamran A. 1 year ago on Google
    The hotel is good compared to prices..but some facilities need improvement..especially toilets...staff was very polite and helpful..especially Mr. othman..secondly they should have some control over parking..i had no clue regarding parking..

  • 2/5 Tyron H. 1 year ago on Google
    The deal breaking issue that had me walk out after booking online and checking in, without knowing where I would go next.. Passages were hot and humid with fragrant scent masking a moldy smell, and my room smelt moldy, like an old wet carpet.. I tried opening window for a bit, then tried running aircon a bit, which made things worse, as it then reeked of mold and dust (the dust clumps were clinging to the aircon vent), I could forgive a little dirty, but this level of smell in trade for money is unreasonable After walking out, I managed to find a hotel nearby at a very similar price that turned out to be a lot better @ActionHotel : Please get this resolved if you plan to be in business before your reputation score here gets to below 3, as it will at this rate: 1. Clean the aircon filters/ grids (seriously a small effort) 2. Figure out that damp/ wet carpet smell and get it solved 3. Maybe run aircon in passages and reception like your competitors do

  • 1/5 Mohammed H. 1 year ago on Google
    My experience was not happy with this hotel, Starting with reception two receptionests were attending one of them trainee other one was not profesional and undecent for no reason. Hospitality was not good perhaps personal mood. Trainee pretend not to hear prpoerly and other receptionist was supporting her in neglecting. I am sorry to had that bad experience but it happened. Wont happen again.

  • 5/5 Abdallah A. 1 year ago on Google
    One of the best hotels in RAK. Big rooms. So clean. Great hospitality from the staff. Nice views. Easy accessible.

  • 5/5 Rihan N. 1 year ago on Google
    Good hotel to stay, staff is supportive all time, housekeeping staff( Mr. Raj Kumar) he is very good guy, always helping.

  • 5/5 Lennos H. 2 years ago on Google
    We booked the 2 bedroom unit where one has a king sized bed and the other has two single beds. It also has decent size living room/dining area and 3 bathrooms. Location is accessible to malls, mangroves, restaurants and liquor shops. The rooms and bathrooms were also clean. Front desk guy named Othman was friendly and has a good customer service attitude.

  • 4/5 David Le G. 2 years ago on Google
    Very clean hotel. The staff is extremely friendly and helpful. No swimming pool in the hotel. The outside is not looking good. Inside it is all new and very nice.

  • 5/5 Karl H. 1 year ago on Google
    Friendly staff. Good place to stay and lots of accessible places locally. Good breakfasts in the restaurant. Always helped with anything I requested in advance. Thanks again

  • 5/5 Khaled A. 1 year ago on Google
    If you plan to visit RAK, this Hotel is the best choice for your Family. We booked the 2 bedroom unit where one has a king sized bed. Location is near to malls, mangroves, restaurants and liquor shops. One of the best Hotels in RAK Very Clean Friendly Staff

  • 5/5 Yam C. 1 year ago on Google
    Stayed there last weekend and I must say I am contented. The manager Mr. Sama is very helpful and generous. Same with the reception Ms. July and there is one more who called in the evening just to check if we are okay. Ms. Nancy my fellow kabayan is sweet and helpful too up to the extent she's guiding us to the places where we want to go to. I would recommend this place and consider again once me and my friends decided to go back to RAK. 😀

  • 1/5 Nada F. 1 year ago on Google
    I was really disappointed with the room size and furniture staff wasn’t polite ,they don’t respect the customers …left the hotel at night because of the reception ATTITUDE… WILL NEVER RECOMMEND THIS HOTEL TO ANYONE Very very worst experience

  • 2/5 icel g. 1 year ago on Google
    When we arrived from our room and wanted to use the bathroom. Unfortunately the water had a rusty colored. It's disgusting! I hope it will not happen again next time. We called them to fix it and they actually did their job to fix it. The room were okay for a reasonable price. The staff are nice and helpful.

  • 5/5 MIAN ZAIN A. 1 year ago on Google
    Good Place for Living Nice Breakfast Cooperative Staff , I like Chef he is Very Kindly Person I Don't Name But he is Ma Sha Allah Healthy Man. All Staff is Cooperative

  • 5/5 DHARANI K. 1 year ago on Google
    Wonderful rooms and best service hands down !. Very clean rooms and plenty space for family if you take a King or double bedroom suite. Can't ask for more.

  • 5/5 Tracy tluangi H. 1 year ago on Google
    Great place. Very clean with all the stuff doing everything they could to make our stay a good one. I am so impressed with all the stuff, especially July. She always put a smile every time we had a question and she made sure to get us in touch the correct person to solve our problem. Will definitely be back.

  • 3/5 Natasha R. 1 year ago on Google
    Our room was not ready. It had used tissues on the bathroom floor. Worse than that was the attitude of front desk named Othman. Very rude and was forcefully asking us to show our original EID. We were 8 people and 6 of us had our original EIDs while 2 of us had the digital copy which he wasnt accepting. We asked him thrice about the solution as he was refusing us entry and asked us to leave. Finally we raised our voices and only after that he agreed to accept us which means he could have accepted us in the first go and didnt have to create a scene unnecessarily. Because of his behavior, we will definately not return.

  • 4/5 Good m. 3 months ago on Google • 1 review New
    Beautiful hotel. It was an entertaining experience. The staff was nice and the apartment was clean and beautiful. However, I had a few things that I encountered while staying at the hotel. First, the internet was bad, and in the evening it wasn't working on my phone and would cut off on its own. This bothered me during my stay. However, I think it won't be the last time I go to the hotel because it was so beautiful. Thank you.


Call +971 7 246 5222 Open on Google Maps

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