1/5 it's m. 2 years ago on Google
very
bad
experience
1.
when
we
entered
the
place
and
greeted
the
barista
with
our
"hello",
barista
girl
answered
in
Lithuanian
language
and
continued
doing
this
after
we
showed
our
EU
certificates
in
different
languages.
i
thought
it
is
quite
clear
that
we
are
not
Lithuanians.
2.
after
we
payed
3€
for
matcha
latte,
not
seeing
the
menu
in
English
because
the
place
doesn't
have
one,
we
waited
for
20
minutes
for
our
drink.
while
we
were
waiting,
2
other
people
came
and
received
their
drinks
really
fast,
literally
at
the
moment
when
they
were
sitting
down
to
the
sofa.
and
we
were
sitting
and
looking
to
their
plates
and
glasses
and
understanding
that
we
won't
receive
our
drink
and
they
forgot
about
us.
we
were
really
patient
because
we
waited
for
20
minutes
and
then
we
decided
that
we
need
to
ask
again,
what
is
really
bad
for
the
reputation
of
the
place,
and
when
we
asked
where
our
drink
is
after
20
minutes,
the
girl
just
answered
"oh
sorry,
I
will
do
it"!
okay,
thank
you
i
may
have
30
minutes
break
and
for
20
of
it
i
am
waiting
to
receive
the
drink
you
completely
forgot
about...
no
moral
compensation
was
suggested,
anything
to
reduce
my
disappointment,
just
sorry
that
won't
change
anything.
3.
the
barista
girl
had
really
0
emotions
while
she
was
talking
to
us,
and
was
unsympathetic,
cold
like
stone
:(
4.
the
drink
was
prepared
poorly
and
the
employees
maybe
don't
really
know
how
the
milk
should
be
steamed
to
be
good.
we
finally
received
the
oversteamed
milk
with
a
lot
of
bubbles
(which
is
not
what
should
happen
with
good
milk
before
it
is
even
served)
5.
and,
because
the
milk
was
oversteamed,
i
received
a
burn
after
i
tried
to
drink
matcha
right
after
it
was
served
,
which
is
not
what
supposed
to
happen
if
the
mink
is
properly
made
(the
employees
should
know
that
the
great
temperature
for
drink
to
be
drinkable
is
approximately
60-65
degrees).
6.
matcha
was
completely
like
milk
:(
had
almost
no
taste
in
the
main
drink
after
we
tasted
a
little
bit
of
bubbles
foam
and
stir
the
rest
with
the
bottom
of
the
drink.
7.
there
were
lumps,
matcha
was
badly
mixed
I
have
experience
of
working
as
a
barista
of
the
third
wave
coffee
shop
and
I
know
what
normal
service
should
be
-
both
from
the
side
of
the
barista
and
from
the
side
of
the
recipient
of
this
service,
that
is,
the
guest
of
the
coffee
shop.
we
came
here
only
because
the
perfect
reviews,
but
i
think
it
don't
deserve
4,9
stars,
because
this
is
really
misleading.
i
may
think
that
people
in
Lithuania
didn't
really
experience
the
great
customer
service
ever
to
know
how
it
should
look
like
and
how
they
have
to
be
treated,
sorry.
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