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Frequently mentioned in reviews: hotel (42) staff (31) great (31) rooms (28) room (27) friendly (27) stay (25) good (25) pool (22) service (20)
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  • 5/5 Nadeeshan D. 2 years ago on Google
    Wonderful place to enjoy freedom or life. And this is one of the beautiful wive and beautiful hotel in Dambulla area.
    3 people found this review helpful πŸ‘

  • 5/5 Shyamali A. 2 years ago on Google
    Beautiful hotel. View from the room was amazing. All staff members are very friendly, courteous and well trained. The room was just basic and a bit small but very cleaned and the bathroom was modern & beautifully designed - anyway, for us the space was not much of an issue since we spent most of the time in the pool or walking around the hotel. Hotel has a beautiful pool, we really enjoyed ourselves at the pool. Food was lovely. We spent amazing time and had memorable stay @Jetwing Lake - would definitely stay again!
    3 people found this review helpful πŸ‘

  • 5/5 Ruwani N. 11 months ago on Google
    You immediately fall in love with the place for the friendliest staff! It is a beautiful place for a family vacation. And you have options to either have fun in the pool, garden or just spend time quietly by the lake Our special thanks to the people at these places during our weekend stay..... Reception - For making the check in process smooth and easy. For serving a refreshing welcome drink with smiles and warm conversations. For graciously helping us with our baggage. For being very considerate for the slightest delay and making sure we were comfortable in our room. For the friendliest acceptance of a late check out and a smooth billing process. Housekeeping - For being very courteous and helpful in keeping our room tidy and supplying anything we needed without a haste. Pool - For being friendly and helpful Restaurant - For always having a smile even when the restaurant was full capacity and they had to serve multiple tables at the same time. For keeping their cool even when they had to deal with some impatient guests. For stealing small and friendly conversations whenever possible and making sure we were satisfied with our food and service. Canopy Bar - For the friendly service Outdoors - For keeping the place clean and updated Management - For all of the above
    2 people found this review helpful πŸ‘

  • 5/5 Akeel A. 1 year ago on Google
    It was really a lovely place to have your vacation. I could say this was one of the best I have ever been. And the highlight was the weather and outside area, it was so greenish. The only 2 issue I saw was that, they don't have separate room other than couple rooms so the bathroom glass was visible to your room mates, and the second is the conference room which we used it for a evening party which was bit smaller when compared. But altogether it was a great experience.
    2 people found this review helpful πŸ‘

  • 5/5 Chamath R. 8 months ago on Google
    Visited Jetwing Lake for a one night stay and have to say they lived up to the Jetwing experiences we had earlier. Have enough parking spaces within premises and a quite cozy lounge area. From the reception, they gave us a warm welcome and escorted to the room. Rooms are very cozy and comfortable. They were maintained very well and neat. The view was simply amazing. Had all required amenities. It was a great sight to see the entire restaurant full of foreign tourists. Also the restaurant staff was very fast and efficient. And a good variety of food items, and taste was great. Has a very large pool and can accommodate a good number of guests without and hassle. Also the view from the pool was also great. Another highlight is the huge garden area, which kids can play and relax. Hotel provides a bunch of games as well. If games are not for you, can go to the edge of the garden and have a relaxing time enjoying the breeze. Overall, had a great time at the hotel and recommended for anyone looking for a break in Dambulla.
    2 people found this review helpful πŸ‘

  • 5/5 Uthpala B. 2 years ago on Google
    Very nice place to stay and spend the time. The staff is very friendly and very supportive. They always available to help us. Only one phone call and they done their part well. We visited for our wedding anniversary and they have arranged everything perfectly. Everything was perfect at the hotel. Can recommend without any hesitation.
    2 people found this review helpful πŸ‘

  • 5/5 Thomas W. 4 months ago on Google β€’ 223 reviews
    This hotel was far better than I was expecting. We paid quite a lot as we were staying over the Christmas break. The building and location are amazing. There is so much wildlife, different types of monkeys, mongoose, Butterflies and many many types of birds. We went on the 45 min birdwatching walk around the lake and saw all sorts including hornbills and eagles. The staff were great although we did find we needed to ask quite a lot of questions to get the information about what was available and when. The rooms are large and comfortable with big bathrooms and balconies overlooking the grounds. The hotel is also environmentally conscious so no plastic anywhere and use refillable glass water and toiletry bottles which was a nice touch. We ate both breakfast and dinner at the buffet restaurant which was better than I has expected with a wide selection of good quality local and international dishes. The bar was a little disappointing. The staff couldn't make any of the cocktails on the list and the wine was fine... I'd probably recommend sticking to beer or a gin and tonic.

  • 5/5 Roy Sourabh (. 2 months ago on Google β€’ 61 reviews New
    Absolutely love this place - this was our 2nd visit to this hotel. From check-in, pool/restaurant service to the room (thanks for the upgrade) - everything was perfect! Staff are super polite and very helpful. We thoroughly enjoyed our stay and will certainly return again in the future.
    1 person found this review helpful πŸ‘

  • 5/5 Malsha F. 6 months ago on Google β€’ 9 reviews
    Jetwing Lake was a fabulous stay. We stayed for two nights in October, which is known to be the start of the rainy season, but we were lucky, it didn't rain - the weather was perfect. One word to sum up the hotel is it's spacious architecture - the lobby, the rooms with large balconies and bathrooms, restaurants and a massive pool! The food was top notch the basics done to perfection. And the glue that holds it altogether is the signature Jetwing hospitality from the moment you step into their property, all of them will take care of you! Thank you πŸ™
    1 person found this review helpful πŸ‘

  • 4/5 chulan k. 2 years ago on Google
    The hospitality was great. We only stayed for one night on full board basis. The food was delicious but the variety not so much probably because 90% of the guests were local so the whole buffet cuisine had changed to local type of food. The pool was huge and a great comfort but it is only 4 or 5 feet throughout. No deep end. Rooms were well equipped with all the amenities and facilities that are usually provided in a hotel of this caliber. The staff was great and helpful too. When you check in one person will escort you from the front lobby up until to the room and while getting their they explain how to navigate the buildings and whatnot. Room service was fast and punctual. The location is scenic too for them photographers. Recommend for 1 night stay but no longer than that because there is nothing much to do around this part of the country.
    1 person found this review helpful πŸ‘

  • 5/5 Udana E. 1 year ago on Google
    The atmosphere and the layout of the hotel, Jetwing Lake was great. The staffs were very professional, friendly, pleasant and always willing to help. The food was delicious and the attention given by F&B Manager and the Ex Chef was commendable. The rooms are spacious, clean and comfortable having a large balcony with panoramic view of the lake as well as the garden. Other than enjoying the large pool, relaxed a tub bath with amazing view of the lake. There are several activities to enjoy during the stay. Highly recommended
    1 person found this review helpful πŸ‘

  • 4/5 Thameera L. 1 year ago on Google
    The hotel’s a perfect getaway for your family and friends. You could play cricket beside the lake, swim in the 72m long pool and enjoy the breeze in the evening. Rooms are in good condition with ample space. The only reason for 4 starts was the buffet, it was bit unsatisfactory (since the hotel is a 5 star rated hotel) and the dessert section was too small. We spent two night and meals lack variation.
    1 person found this review helpful πŸ‘

  • 5/5 Menaka C. 2 years ago on Google
    One of the best/unique hotels i have visited. spacious Rooms,spacious balcony, spacious bathroom, Clean and neat Rooms.. Room's view was amazing.. Staff was very friendly and supportive ! Although there were not much variety in food, the quality was great..! Very relaxing place to stay...!
    1 person found this review helpful πŸ‘

  • 4/5 Isuru G. 7 months ago on Google
    A great place to relax. The buffet was excellent, and the food was delicious. Staff is super helpful and friendly. There is a fairly large area to walk around the hotel. One of the unique features is the expansive swimming pool. However, it would be even nicer if it were a bit deeper.
    1 person found this review helpful πŸ‘

  • 5/5 Ben H. 2 years ago on Google
    One of the best hotels I have been to. The service, the staff, the food are amazing. They strictly follow all the Covid 19 guidelines. All of the staff members wears the masks even the people who works outside yanking leaves. The location is very peaceful. The best thing is the food, it is star class. The rooms are very good. Great hotel, its a must visit!
    1 person found this review helpful πŸ‘

  • 4/5 Chalaka R. 8 months ago on Google
    Good place for a day out with plenty of things to do. As they provide bicycles, we can cycle around the village area. Also the pool is very big and has a manageable depth. Food is good, but not the best compared to other five star hotels. The variety is kind of low compared to others. But tastes good. πŸ˜ƒ
    1 person found this review helpful πŸ‘

  • 5/5 Dr Sureshini S. 2 months ago on Google β€’ 24 reviews New
    Just a delight, set near a lake with gorgeous pool and adequate gym. Amazing staff, wonderful rooms and echo friendly concepts. All types of food available...far too tempting. Would highly recommend. Dr Sanders

  • 5/5 Cameron Banks (. 3 months ago on Google β€’ 11 reviews New
    Stayed here for 3 nights as a part of our package tour. Unfortunately, our room wasn't ready at the check in time (14:00) but the staff hastily sorted out a free upgrade for our 2 rooms to the super deluxe rooms, free of charge. We have stayed in 5 hotels in total over a 2 week period and this Jetwing hotel was the best of the bunch. I regret this hotel being our first hotel as it set the bar so high for the other hotels! Service was excellent. Our rooms were cleaned everyday without request. Spectacular views from our rooms overlooking the lake. Buffet breakfast and dinner was OK, but the evening time A La Carte Menu was excellent. I am really sad we could only spend 3 nights here as I could easily do 1 week or more. Can't think of any improvements that could be made to either the rooms or service.

  • 5/5 Achala I. 11 months ago on Google
    I recently stayed at this beautiful hotel and was blown away by the exceptional service provided by the staff. Their warm, friendly and professional attitude made me feel right at home. Not only that, but the hotel's charming atmosphere and stunning view of the lake added an extra layer of tranquility to my stay. The spacious and impeccably clean room was a welcome retreat after a long day, and the comfortable bed ensured a peaceful night's sleep. The food was delicious, although I would have appreciated more variety in the dessert options. That said, the tasty dishes offered made up for it. While I had a pleasant experience overall, the spa treatments could have been better. However, with so much to love about this hotel, I look forward to visiting again in the future. All in all, I highly recommend this hotel to anyone looking for a delightful and peaceful stay with top-notch service.

  • 5/5 Oshan N. 1 year ago on Google
    Awesome location with a beautiful view. A great place to relax and unwind since this place takes you away from all the distractions. Very relaxing and nice with the typical jetwing experience. Very friendly and staff with excellent service. I had to get several items like slippers, toothbrushes etc and gave a call to the receptionist and after 2-3 minutes my door bell rang with all the items I requested. Mediocre wifi speeds. Excellent parking spaces, A nice bar with a very friendly bar tender, a gym, big pool, spa, good food as expected but nothing special, comfortable rooms with a great view of the lake. Rooms are designed for couples since the washroom has a glass door and it is open to the balcony. So anyone in the room or the balcony can see inside the washroom. The balcony window has blinds and as per request they will fix a blinder for the washroom door as well. Overall a great experience. Enjoy.

  • 5/5 Chomal M. 10 months ago on Google
    Really one of the most recommendable hotel properties. A quiet, calm place to relax and bond with nature. Rooms are spacious with a balcony that overlooks the lake, got all the amenities and a tea/coffee station with a nice addition of local Soul Coffee and a big en suite bathroom. Loved the cupboards that were accessible from both the room and the bathroom. Food was good, spread was medium but had a really good dessert station. Service was excellent.

  • 5/5 Sharanya J. 10 months ago on Google
    Located in a quiet and peaceful surrounding, this hotel has amazing views. Lots of birds can be spotted. Friendly staff. There's a lake nearby where you can go around walking or use the bicycles provided here. As a vegetarian I found the options to be less and tasted average, on enquiry I found that they do prepare items on request. Kid friendly and safe environment. The pool is well maintained. The rooms are clean, spacious and well maintained. They do have a good gym and a great spa service.

  • 5/5 Jake S. 3 months ago on Google β€’ 5 reviews New
    Stunning hotel. Great rooms, idyllic scenery. The Christmas Eve concert and buffet was extra special, the chefs should be very proud of themselves. We loved our stay and wish we were there for longer!

  • 5/5 Nipuna J. 11 months ago on Google
    I had an incredible experience at this place! The room was extremely spacious and offered an amazing view that left me in awe. The food was exceptionally tasty, especially during the weekend. Saturday dinner was a delightful with a large varieties to choose from. Despite this safety concern, I can confidently say that my overall experience at this place was exceptional. I truly enjoyed the spacious room, breathtaking view, delicious food, and the wonderful staff. I would highly recommend this place to anyone seeking a memorable and enjoyable stay.

  • 5/5 Umesha M. 6 months ago on Google
    Visited Jetwing Lake for the second time, spent the long weekend here. The stay was great, rooms were clean and spacious, bathrooms super clean and we'll equipped. The food was delicious, had buffet for all 3 meals and there was a good variety of food items. Pool is big enough to accommodate the crowd. Staff is really friendly and they do a great job to ensure we have a comfortable stay. Coordinated with them to arrange a surprise b'day cake & they did a lovely job. Overall, highly satisfied and highly recommended!

  • 5/5 simran k. 1 year ago on Google
    It was really a lovely place to have your vacation. I could say this was one of the best I have ever been. And the highlight was the weather and outside area, it was so greenish. The only 2 issue I saw was that, they don't have separate room other than couple rooms so the bathroom glass was visible to your room mates, and the second is the conference room which we used it for a evening party which was bit smaller when compared. But altogether it was a great experience

  • 5/5 Ravishani P. 11 months ago on Google
    Staff was great. They welcomed us with a nice iced cinnamon tea which I never tried before. Rooms were clean. Food was bit pricey but delicious. They refill water etc depends on the need. I enjoyed my stay.

  • 4/5 Sathish S. 1 year ago on Google
    Located in most happening area. Has got great ambience. Good place to hangout with friends and family. Service was slow. Loved the roof top atmosphere. Sitting on the topnotch and enjoying the breeze with good food and friends is amazing experience. Food portion size is awesome , I'm satisfied with that.

  • 5/5 Silvie K. 5 months ago on Google
    What an amazing place in the middle of green lush hills and lakes! This place is magical, and it has all the luxuries, too. Beautiful rooms with large balconies and huge bathrooms, including a bathtub. Big lap pool where you can soak up after a long day out. On-site spa massage was great! The hospitality is unmatched!! Everyone is super attentive at your service at all times. 24 hr room service is available. You must try their curry&rice and egg hoppers at breakfast buffet!! Best in Sri Lanka. This hotel offers everything you need when away from the busy cities and yet surrounded by luxury. Thank you for this lovely 3 night stay!

  • 5/5 Lakindu P. 5 months ago on Google
    Among the most tranquil locations in Dambulla, offering stunning views of the lake and mountains. A very enchanted and serene setting with a kind and considerate staff, exquisite cuisine, and other options. its hospitality was exceptional, and I would like to mention that Jetwing did a great job of training its employees to provide professional service. Permit me to discuss the rooms. We spent a couple of nights in an Super Luxury Room. The majority of the rooms are quite clean and well-kept, and the room was ideal with all the amenities. The nicest thing is that we may request an endless supply of complimentary water bottles in addition to a few other things, therefore I believe that's why Jetwing Lake is unique. Come experience the difference with your loved ones when you visit Jetwing Lake. They're keeping their sustainability in the house, and they have a lovely spa where you can have soothing massages. You can also take a tour to see how they operate. Thus, visit Jetwing Lake to experience the distinction. Greetings, Jetwing.

  • 5/5 Dileep M. 1 year ago on Google
    Best buffet i ever had. They have so much varieties for the buffet. Rooms are very luxurious. You can have bicycle ride around the hotel and can do mini jungle trekking as well. You will find awesome photo locations. Staff also very helpful. I appreciate great hospitality provided by whole staff specially Mr. Bawantha who helped us since we entering to the hotel and until we leave. Its a marvelous experience. Highly recommend this hotel for your next vacation.

  • 5/5 Somasundaram G (. 5 months ago on Google
    Best hotel in that location. Rooms were clean and sparkling. Room service and restaurant service was very good and elegant. We had dinner in their Chinese restaurant, food was tasty and yummy. Their breakfast also ultimate. Must to stay.

  • 5/5 rusiru a. 2 years ago on Google
    Very helpful and friendly staff. Food was great. Thank you Jetwing Lake.

  • 5/5 Chathurika L. 3 years ago on Google
    The best buffet!! I have been at Jetwing Lake a few years back (2017) and I really loved the buffet. That was one of the main reasons for us to re-visit. The quality of food was even better. Its the BEST buffet I have experienced. The staff is very friendly and providing an awesome service. Clean and comfortable rooms. Would highly recommend this place as one of the best for a relaxing holiday with delicious meals. β™₯️

  • 4/5 Thilak M. 2 years ago on Google
    visited the place. good place to stay. foods are delicious & up to the acceptable standards. but vege foods not available in the buffet area. can obtain as special orders with limited options. building maintenance are not up to the said class of the hotel standards. think that is with the prevailing situation of the country. room services are good. recommended to visit the place.

  • 5/5 ULIDU T. 2 years ago on Google
    The experience of looking at the outer pond in the bathtub was awesome. Meals were also so good.

  • 5/5 Dimuthu A. 2 years ago on Google
    Very Friendly staff. Clean and cozy rooms. Calm surroundings. Delicious foods..

  • 5/5 Samith A. 3 years ago on Google
    Awesome place to spend the weekend with Spacious clean rooms. Great view with the lake around. Super cool tasty buffet with a good variation. Will visit again for sure. Thanks for the hospitality πŸ‘

  • 4/5 Portia R. 3 years ago on Google
    The best features of this hotel is the 4ft deep, warm water pool. The rooms are comfortable. The view is good. The food wasn't the best (by Jetwing standards) and there was a lack of food options for kids. However, the experience is worth the price. Best to go as a couple than with family.

  • 5/5 Theekshana W. 2 years ago on Google
    Lovely location, friendly and hospitable staff. spacious and comfortable rooms. Spacious bathrooms πŸ˜‰ ideal for a romantic getaway. Good spa with qualified staff. Very nice pool without a deep end. 10/10 would come back again.

  • 5/5 Supun S. 2 years ago on Google
    Jetwing lake is situated calm, quiet and picturesque location. Have a wonderful view from the room. Have a very large property area. We were in the room 321. From that room we had a great view of the hotel. Pool was good. Food was good. Nice place to spend the vacation. Staff were friendly and helpful. Good space in the bathroom. Can recommend the hotel for a vacation.

  • 5/5 Dilan W. 2 years ago on Google
    Excellent place to hang out with loved ones, very quiet environment. Well trained and friendly staff at service. Highly recommended ❀️. I'd love visit and stay at Jetwing Lake again.

  • 5/5 Eashan G. 2 years ago on Google
    Great service, excellent accommodation and the hotel provides options based on your dietary requirements.

  • 3/5 Liyanage I. 2 years ago on Google
    That was comfortable stay and food was tasty, but I won't give 5 star!. We had a bad experience at their dinner buffet. They asked us to come on 8.45pm for second round of buffet coz of big crowd but they were unable to fill up the dishes. So many people had to eat the things were left over :(

  • 5/5 Prasad J. 1 year ago on Google
    Great hotel i have ever stayed. Calm and beautiful environment. Rooms are well maintained and clean. Foods are so delicious. Special said few words hotel staff , they are very friendly and helpful. Best hospitality i have ever seen in srilankan hotel.Highly recommended.

  • 5/5 Gayathri M. 2 years ago on Google
    One of the best hotels i have visited. spacious Rooms,spacious balcony, spacious bathroom, Clean and neat Rooms.. the view was amazing.. Staff was very friendly and supportive hats off to the staff. Amazing place to have a peaceful holiday . Food was nice and fresh ,well prepared. Highly recommend πŸ‘Œ

  • 4/5 Duneesha S. 2 years ago on Google
    Nothing more nothing less great stay satisfied with all the amenities and services very polite and helpful staff enjoyed with pool great view and great food too.Night is more stunning and the bar lounge. It felt like a surprisingly peaceful hotel. Loved the stay completely.

  • 5/5 Amila K. 2 years ago on Google
    I stayed in this hotel for two nights just after the pandemic lockdown was lifted in July 2020. The hotel was recovering after the lockdowns so there was no buffet. However the dishes were served with wonderful dressings and the meals were tasty. The rooms were very spacious and new looking. The staff was very friendly and they welcomed us with a fresh juice on arrival. The hotel is inbuilt and blended with nature. The view of the lake from the balcony of the room was breathtaking and very relaxing. It was a quite refreshing and we really enjoyed our stay.

  • 4/5 Bindya Dileep P. 2 years ago on Google
    Very close to Dambulla Rock cave temple. Excellent resort and very friendly staff. Food can be improved and above all sitting & eating in an open restaurant was really horrible as we were busy warding off the flies rather than having our food. The four star is for location & friendly staff.

  • 5/5 sm y. 1 year ago on Google
    It is amazing πŸ˜„ and eye-catching natural beauty. Staff are friendly and dedicated. Just let them what you want. They will do in their best. Lake size pool never let you to go away althought there is huge garden. Worth more than what you spend

  • 4/5 yuwan p. 1 year ago on Google
    Excellent service, great food, nice location. Service: Service was excellent. Very friendly and courteous staff. Very accomodating. Food: Excellent food. Super presentation specially the desserts. Only one meal was below par. The crispy chicken burger was not crispy. Rooms: Spacious rooms, large bathroom. However, there were no toiletries. No toothpaste, Toothbrush, creams. There is a bathtub but no bath salts or foam. Wardrobe did not have shelving to properly lay your clothes. Rooms needs to have clear blinds that can be used during the day. Otherwise the general blinds have to come down and the room is dark. I have two sons, 5 and 2... i requested for an extra bed, which they said would be an extra charge. May be this is standard policy. Overall a very pleasant and enjoyable experience. My family and kids had a wonderful time.

  • 5/5 Mudith Weerabaddana (. 2 years ago on Google
    Wonderful place to spend the holiday. Kind and supporting staff. Clean and neat. Room was great with good views to the lake. A big pool and a nice restaurant with charming musical sound. We loved it. Food it absolutely delicious.

  • 5/5 Preshan S. 1 year ago on Google
    We had our office trip at Jetwing Lake last week. It’s was awesome place. Cool atmosphere. We had good time there. Restaurant service was good. Rooms were nicely arranged. We had good time with drink near lake with peaceful wind.

  • 4/5 Chrishoban M. 1 year ago on Google
    Best Service and Ambience. They had range of choice in food but in taste wise could've been better. There's nothing about the view that you can enjoy here only the ambience of the surrounding. Great and comfy rooms.

  • 5/5 Charitha G. 1 year ago on Google
    A wonderful place with a clam and friendly atmosphere. The food is delicious and the views of the lake are spectacular. The rooms are new, spacious and tastefully furnished. Will visit again


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