My wife was there for over 3 years. The food was terrible got number of different chiefs in 6 months. The administration was rude most of the time each one got fired. When my wife passed away we paid the rent till the end of the month and the administration came up to me the same day and asked"when acompassionre you getting her stuff out" No commpassion or care. As far as the care staff goes they were great. Change the attitude.

Rent goes up extremely high the lady that showed me around lied. They will tell you what you want to hear. You can even ask people Living there now. They say it’s a independent facility but it has a bunch of people there who need a lot of care. I do not recommend this place at all. One positive thing I can say is some of the staff members are nice.

Senior center Looks to be ran like a tight ship Hope my kids dont send me to any place like that though.... like my privacy

Beautiful grounds and apartments as well,as common areas. Personnel were all friendly and helpful.

I have family that resides here currently. We've had some issues that have been resolved it's not a bad place at all. The only reason that I cannot give it 5 stars is because we had the issues that we had and for privacy for my family I will not mention those here. But to their credit the issues have been resolved and my family is quite content being there.

Well I don't think a facility should increase there rent for elderly if there not getting what there paying for during pandemic

I would like to thank Gloria Pasco the community sales manager for such a nice tour. My grandmother loved the fact the rooms have their own private patio or balcony. She loves being out doors and the fact she can access that right from her room is wonderful:) Also the executive director Marie is very nice she made it her business to introduce herself to my grandmother and myself. I thought that was very thoughtful of her. So my grandmother has been living at Holiday Valencia Commons for 2 months now and has made some new friends and loves her new home. Staff has been amazing! Thanks Holiday Valencia Commons for helping me find my grandmother a home that she loves:)

Very poor tv service here. Signal boxes cheap & don't always give a signal, so no tv for you.

I work for "Karen's home care " as a caregiver. private care for the residents this is a beautiful luxury senior apartment living very clean beautiful landscape and would recommend this place to put your parents or seniors

This place is amazing! All of the employees are friendly and very welcoming. The residents greet you with love and compassion. The community is being remodeled and almost complete. Beautiful people, beautiful building makes for a perfect home for anyone.

Please look elsewhere!!! The Management is horrible and do not properly care for the residents. The staff has a high turnover and there is a reason why. They were rude to us when we walked in to inquire about an apartment for my parents who are looking to downsize due to not needing such a huge space. No one greeted us. After I got someone to finally help us it was as if we were a burden. We decided to leave and as we were walking out we ran into someone who lives there and is currently looking for a new place. That is where I got the information on how the management treats them poorly and does the bare minimum and treats the staff poorly. I would NEVER encourage my parents to live there based on the poor customer service we received but after hearing from a resident that lives there that was confirmation.

Valencia Commons is so Family orientated! My parents still feel independent, but they also know there’s someone there if they need someone. My dad needs some care and my mom was wearing herself out. With the contracted Choicecare my mother and I don’t have that burden anymore. My mother especially has made so many friends. She’s now able to go to church, get her haircut, run errands without have to asking anybody to help her do that. My parents are back to being social again. Getting dressed for breakfast, lunch and dinner instead of staying in their PJs all day and snacking. I can’t believe my dad is actually going to karaoke! I love that when I walked in Valencia Commons the very first time during lunch hour, there were so many happy voices, and laughing adults in the dining room. The pricing was right for us at that time. My mother actually told me that she really glad we made the move. My parents were very against moving out of their home. They actually are thriving again. It’s nice to watch. Thank you To everyone there.

I like it have a lot of good friends , i left bad review of my box dinner for yesterday that i want to retract , was ok just not a good day for me .

Great caring staff, beautiful grounds and nice size apartments.

I want to give a big shout out to Valencia Commons staff, and Choice caregiving services. Thank you for providing the highest level of care for our Mom while she has been with you. JJ and her team are immediately responsive to our questions, organized, professional, meds are totally managed, and they insure her cleanliness. Most important, they are very caring with our Mom. She has dementia and finally seems happy and active. We finally have peace of mind knowing she is in great hands. A big thank you to the team! We appreciate you all. Thank you!!! Carla

Every time I arrive the entire staff is very kind as is all the residents. The building is always very clean everyone works very hard at upkeep. I have eaten here many times and the food has always been good.