The employee in the self-checkout would not call a manager for assistance. I was trying to purchase something that was displayed as clearance on a whole end cap in lawn and garden and she wouldn't have the price adjusted. She said she could not adjust the price and the manager was too busy collecting tills to call him for help. This was around 10 pm in the Danville, VA Wal-Mart. I am flabbergasted at her absolute refusal to call the manager when I specifically asked for one! This is why I will grocery shop at Food Lion and buy other things online and at Target totally from now on. Terrible customer service.

Is a good place where you can find everything you need in one place, like medicine, clothes, electronics, toys, games, tires, bedding, crafts, groceries, meats, just to mention some, at good prices.

The majority of the cashiers here are really rude. Those that work stocking the shelves aren’t very happy to assist with finding items. I’m beginning to prefer shopping at Target since the store associates are friendlier. Update: 7/2/23 this place continues to go downhill. There are rarely carts at the entrance when I have been. Today there were three different families that had to return to the parking lot to find their own shopping cart, my family also. Then, the store is messy and the scanner surface at self checkout is disgusting. It looks like no one has cleaned it in days! Additionally, there are storage boxes on the checkout counter leaving less space for the customer. See attached photos.

I needed help in the painting department. Asked someone in automotive. Not able to help. Actually called in to the switchboard to ask them to page associate to paint since no one could be found. Still no one. When I finally received help, from automotive associate, the paint mixer was down. No mind you no one said, I'm so sorry, we are working on it for you. Or any communication, just me, there waiting at counter. I could continue with all these improvements of just Basic communication To the guest that would have made a huge difference. Truly, honestly, I would think it's common sense.

I can understand why people prefer online shopping. It's more convenient and less stressful than visiting a big box store such as this. One would be lucky to find an available associate to help you (if they're willing). It would be helpful for someone present on the premises check the shelves for misplaced items. For example, I couldn't find a piece of door hardware in its designated section a week ago. On my latest visit, I found it "hidden" among other things in that same section. To be honest, each visit to this establishment varies-sometimes it's pleasant (especially in the morning), sometimes it's not. It's why I gave it this rating.

Danville Va Walmart... called and called customer service did not answer 3/18/2023 from 11:30 am to 1:00 pm I am still on the phone and so upset! hung up on us without knowing wwha was going on on....won't help we live 40 mins away so driving is not good need to know what they are going to do ... just ruined the big party we wanted flat balloons and blowups Do Not buy helium for your blowups here or at Walmart The special party pieces cost for balloons and blowups a complete loss maybe I can sue for the cost?? I am still, on phone, they want an answer I will get my money back but my party is just ruined Put some pictures up of early morning before and after they fell; the cost was 75.00 just balloons and blow-ups items plus the reaction of guest

A very big place I learn to ride on the store carts for the first time in was a lot of fun I enjoyed doing that while I was there service was great thank you Walmart.

Typical Walmart areas of the store were not stocked and the shelves were empty. The Walmart shoppers were in the way and they act as if we the people in the store are an inconvenience. The one thing I find really stupid is that they have quit stocking the 16 & 20oz Red Bull.

Used self checkout used cash. Didn't want to give me the correct change. I have been waiting at least thirty minutes for someone to give me my change. Still waiting. About to find a manager. This is ridiculous the only person who can help is the person running the money services.

Went to place an online order for pick up just to find out there is now $6.99 charge to PICK UP , not delivery or shipping but PICK UP your items !!!!! What the hell is Walmart thinking ????? CANT EVEN TALK TO A STORE BECAUSE RHEY NEVER ANSWER A PHINE !!!! GET IT TIGETHER GREEDY IDIOTS!!!!