ordered online from De Pere location, and received online confirmation. My card was then charged $55.75. A while thereafter, I received a text saying "track your order here". I watched while two separate drivers consecutively waited for my order and left. Finally, after an hour, my order was cancelled. I called the store and they said, "We don't have your order." So. Drivers showed up to pick up an order they didn't have, and they claimed they couldn't refund me for an order they didn't have. But they COULD charge my card for an order they didn't have. They just couldn't refund me. I asked for a manager and was told they didn't have one. My daughter later called for a store number, and was told they didn't "know it". How do you not know your own franchise number? Thank goodness my bank opened an investigation claim and refunded me for this fraudulent charge, since the staff clearly didn't know the operations of their store enough to fix their mistake.

Super overpriced for what you get. They are much shorter and narrower than subway. $8 for a tiny sub that wasn’t even that good. Also, the Apollo with the spicy BBQ and avocado is a really weird combo.. don’t recommend going to any Erbert and Gerbert in general. Would give one star for the restaurant brand as a whole, but didn’t want to ruin this personal franchisee’s reviews too badly. Not their fault the food/quality/price in general sucks.

Sad to say this, but absolutely trash. They have been an on and off place for my wife and I to frequent. Placed order via website at 7:01 per the printed receipt on the bag. Follow up email stated 736 delivery. Called at 745 wondering where it was and door dash never picked it up. Drove down and walked in at 754 and 2 orders (including mine) were ready for pickup. So I'll bring my sick wife her soup that's been sitting for an hour. As I wrote this and the clock passes 8pm the lights turn off and they locked up the store. No delivery for that other order either. For a place that says "we deliver" I assure everyone you "they" don't. I would encourage them to do better by their patrons.

Fred was amazing! He truly loves his job and always had a smile on his face. The subs were delicious.

About 2 years ago, the service and delivery at this store was great. Starting about a year ago, deliveries started showing up a little later each time and the quality was never consistent. My most recent order was delivered 50 minutes late. The sandwich had one piece of meat on it and was crushed. I will not be ordering from here again.

There subs are always delicious. go for the subs! Also the cookies and chips are good. The Mac n cheese isn’t their strong point and is generally overcooked and mushy. If you want a fresh yummy sandwich though... go here. I’ve ordered delivery numerous times and everything has been fresh and just as ordered each time.

A great sandwich and fast

I bought 2 large boxes of subs for a party I was having. So disappointed. Hardly any meat on the subs at all, no pickles . Just all around disappointing. Your subs are always good when it’s a a single order , I don’t understand why you would skimp on what I paid enough for. I will not recommend this shop to anyone. The employee that took the order was very uninformed and never even asked my name or when I needed the order. I had to ask if he needed information . Very very disappointing , the best thing about the whole experience was the bread was good and fresh

My son had the neuron sandwich (pulled pork and Mac n cheese) he said it was the best sandwich ever. The own was there and he was incredibly nice. Chatted with my entire family for about 15 min. The employees were knowledgeable and quick as well. Food was as yummy as I remember. Definitely don't miss.

Good subs/food. Prices continue to increase ($25 for a couple of subs and drinks), which decreases value. Good/friendly staff/service.

Our new favorite location for E & G. Excellent bread, clean, and great service. Met GM Josh, super kind, and represents his store well.