3/5 Mustang S. 1 year ago on Google
A
family
member
of
mine
works
here
and
has
for
many
years
and
we
decided
to
patron
this
restaurant
because
of
that
and
have
a
pleasant
meal.
However,
my
family
and
I
attended
(
we
didn't
receive
a
family
discount
as
we
had
hoped)
and
we
actually
received
very
poor
customer
service.
And
I
must
say
that
one
we
did
consult
with
the
manager
they
really
didn't
have
much
input
or
seem
to
really
be
concerned
with
the
following.
[First
off,
we
did
ask
for
water,
the
water
tasted
so
bad
that
we
could
not
even
drink
it!!
I
don't
know
what
exactly
is
wrong
with
the
water
but
it
was
terrible!
The
first
waitress
that
waited
on
us
was
not
on
time
with
our
breadsticks
or
drinks.
And
when
she
did
bring
us
the
basket
of
breadsticks
there
were
three
of
us,
but
there
were
ONLY
three
breadsticks
in
the
basket
(what!)
and
I
asked
her
"there's
only
three
breadsticks
can't
we
have
more",
and
before
she
gave
a
response
she
turned
around
to
leave
and
I
said,
"wait
can't
we
have
those
breadsticks
you
have"
and
she
replied,
"no
you
won't
like
them
they're
burnt".
Why
in
God's
name
would
you
ever
deliver
burnt
breadsticks
to
a
table
to
begin
with!!
Everything
that
is
to
be
delivered
to
a
table
first
and
foremost
(as
the
waitress
you
must
verify
the
order
is
correct,
the
items
ordered,
the
appearance
and
or
with
ingredients
per
customers'
request),
YOU
NEVER
deliver
anything
to
a
customer's
table
if
it
is
not
according
to
their
order,
No
exceptions!!
This
is
based
upon
my
professional
experience
with
over
40+
yrs.
in
the
industry
of
Hospitality.
And
I
too,
use
to
work
for
Olive
Garden
years
ago.
The
drinks
were
very
late
in
arriving
to
the
table.
The
Manager
did
come
out
and
ask
when
I
asked
for
him
if
there
was
a
problem,
I
did
mention
to
him
first
off
the
water
was
horrid
could
they
please
give
us
bottled
water,
I
was
told
that
the
water
was
just
the
tap
water
and
nothing
else
was
offered
as
an
option.
Dave,
the
Manager
never
offered
us
any
other
type
of
water
not
even
bottled
water
which
I
would
not
have
wanted
to
pay
for
anyways.
My
family
ordered
soda,
(I
don't
drink
soda
and
had
nothing)
a
premium
drink
was
also
ordered.
Dave
did
mention
to
us
that
he
had
changed
our
server.
The
replacement
server
that
we
received
afterwards,
did
a
very
good
job,
our
main
courses
did
arrive
in
a
timely
fashion,
server
did
offer
us
the
cheese,
and
he
did
come
back
to
check
on
us
to
see
if
everything
was
satisfactory.
The
entrees
were
very
flavorful,
We
ordered
Tour
of
Italy
and
also
🍝
Spaghetti
with
meatballs!
The
Tour
of
Italy
which
includes
Chicken
Parmesan
(which
this
meal
my
sister
and
I
split)
and
I
found
the
chicken
parmesan
to
be
pleasantly
tasteful,
my
1st
time
trying
it.
But
as
far
as
returning
to
this
Olive
Garden,
I'm
leery
of
any
future
visits.
Should
you
decide
to
visit
this
establishment
be
sure
that
your
order
comes
exactly
as
you
requested
and
you
might
want
to
avoid
drinking
the
water,
bring
your
own!
