Sleep Inn Decatur I-72

MistyDawn B. — Google Maps 5/5

Super clean, nice amenities, two comfortable queen beds, pillows were folded and decoratively placed, modern and current electronics, large shower with extra large head with settings to your like, plenty of bathroom essentials, large buffet style breakfast with sit in avaliabililty,ice machines, and several large vending machines. Staff was dressed very professional classy, smell was amazing throughout,housekeeping was on point. I would stay here if ever possible in future. Not suspicious of any shady guests around , we had our grandson along and it was very safe feeling. Would definitely recommend I give it 5 stars overall rating highly satisfied with this hotel.

Laura I. — Google Maps 1/5

When we arrived they had our reservation incorrect and were prepared to give three adults one king bed and told us that they could not change the reservation. After a short time of juggling, the desk clerk was able to give us a bed with two queens in the room. I was astonished to discover that there was much ceiling damage. The room was not clean. The security lock on the door was broken. The fan in the bathroom screeched and carried on so loudly that we were frightened of it. We were looking forward to enjoying the hot tub. However, when we got to the pool area, the hot tub was empty and had crime tape around it. After a rather restless night, I went downstairs to get some towels as there were three of us. One of the towels had been used in the non-hot tub experience and none of us had showered as yet. I actually would have called the front desk or housekeeping or such but there was no telephone in our room. The front desk clerk had told us to call if we needed anything. I guess I sho...

Tony W. — Google Maps 1/5

We checked into Sleep Inn Decatur (Room 124) on September 9, 2025, planning to stay for a month while I worked at the Clinton Power Plant outage. That night my wife discovered the room was infested with bed bugs — we found bugs and droppings on the mattress, and my daughter woke up with multiple bites. I had to leave my very first night shift early to deal with this, losing wages, and my family had to pack up and move to another hotel at 1 a.m. We spent the next day bagging all of our belongings, cleaning, and running everything through high-heat dryers to make sure we didn’t carry the infestation with us. I contacted the hotel owner directly, who promised to refund us on Monday, September 15. Instead, she avoided calls, denied receiving my email, and ultimately blocked my number. We paid for nights we never stayed, and the refund was never issued. This experience cost us money, time, and peace of mind, and the way it was handled by management was extremely unprofessional. I would s...