Best Care Animal Hospital image

Best Care Animal Hospital

Animal hospital

One of the Most Reviewed Animal hospitals in Sri Jayawardenepura Kotte


Address

43 Pagoda Rd, Nugegoda 11222, Sri Lanka

Website

www.bestcare.lk

Contact

+94 117 400 800

Rating on Google Maps

4.30 (1.6K reviews)

Open on Google Maps

Working Hours

  • Sunday: 8 am to 8 pm
  • Monday: 8 am to 8 pm
  • Tuesday: 8 am to 8 pm
  • Wednesday: 8 am to 8 pm
  • Thursday: 8 am to 8 pm
  • Friday: 8 am to 8 pm
  • Saturday: 8 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: care (33) pets (15) gave (12) service (11) hospital (11) staff (11) recommend (9) kind (9) doctor (8) give (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 tem k. 1 year ago on Google
    Do not recommend this place any serious illnesses. All doctors do not have much experience and will misdiagnose your pet. NEVER keep your per overnight as there is one inexperience boy who they call a “doctor” but does not have any formal training. They will not be near your pet, instead be in the other room on their phones. Next day, you will get a call saying your pet has passed away. This was my experience along with many others at this place. Please do not go here for any serious illness.
    7 people found this review helpful 👍

  • 1/5 Mahesh S. 1 year ago on Google
    Please Don't take your pet to this place ,if it has serious illnesses.. All doctors do not have much experience and they misdiagnosed my dog. They were unable to find the cause for the sickness but gave bulk of medicines with extremely high medicine bill.. At last you will loose your money aswellas your pet..it should be renamed as "worst care" not best care. I am giving one star ,because this post cant be posted unless....If you truely love your pet,pls run away from this place
    5 people found this review helpful 👍

  • 1/5 Pamudi D. 1 year ago on Google
    I highly do not recommend. Do not go there. Couldn’t identify the sickness even after 1 and a half months. Your pet will suffer if they hv a serious illness. They r good for regular check ups only. Yes they may be treating pets kindly but thats not what we want ryt? Think more than twice before taking your pet here. If u can, avoid this place by all means.
    5 people found this review helpful 👍

  • 1/5 Isuru B. 1 year ago on Google
    The name needs to be changed as “ Worst Care “. Seems like every vet in the facility is testing their knowledge & try to learn, get their experience by using your pets. They don’t have experience/knowledge to diagnose the correct illness & issue the correct medicines to your pets. Totally waste of your time , money & finally you will lose your pet as well.
    4 people found this review helpful 👍

  • 1/5 Kivindi De A. 1 year ago on Google
    Please DO NOT take your pet there. My dog was in a critical condition and in return the treatment and care they gave was extremely disappointing. They couldn’t identify the sickness in the beginning and didn’t attend to the situation as they should’ve. Almost like they gave up so easily and waited for my dog to pass away. The experience I had with them was horrendous and heartbreaking. If you love your dog don’t take him there. Don’t repeat the same mistake I did
    4 people found this review helpful 👍

  • 1/5 Udani R. 2 years ago on Google
    Please for the love of your pet don’t take them to this place. The doctor had no idea on what they are doing and absolutely horrendous customer service. Never answers phone calls and emergency ambulance has to be booked 2 to 3 days before. Utterly bad service.
    4 people found this review helpful 👍

  • 1/5 Chanaka P. 1 year ago on Google
    Have been a customer for more than 15 years but now its the worst service ever ! Their home visit ambulances are manned by junior vets lacking experience. Being a hospital they dont even have suppository which we have to buy outside. Each day transport charges differ even if its the same distance. Their charges are unreasonably high compared to Airforce Skypet hospital which is far better. Phones are hardly answered & if they do, the guys are useless. They dont respect the customers nor treat them seriously. Honestly, if there is another Ambulance or home visit service, would avoid Best care which is Worst care ! Their front office & call centre staff are unreliable & do not deliver as promised.
    4 people found this review helpful 👍

  • 5/5 Yohan R. 3 months ago on Google • 109 reviews New
    Good place to get medication and vaccination for your pets. Well trained staff Highly recommended

  • 1/5 Anusha J. 1 year ago on Google
    For the love of god i beg you Dont let best care take care of your pets they killed my cat and 5 of my other friends cats, when we told them to give medicine for one problem they give medicine for a different problem and they send trainees not the professional vets so please spread the word.and they will kill all your animals best care(hell naw) worst care (yes) .and its so expensibe
    2 people found this review helpful 👍

  • 1/5 Buddhika F. 1 year ago on Google
    I wonder how they got the name Best care when they killed my dog. With lack of medical attention. So many unkind heartless people to work in very unhygienic environment and methods of handling our pets. I took my dog for orthopedic surgery but withing one day he died due to lack of oxygen level and passing out blood. They released the dog with the cannula on his hand. Is it best care if the surgery is successful? Their back yard is so unhygienic. Keep all the dogs in one place by putting a very tight mask on the dog in a cage. My dog ran out of oxygen may be due to that and do not give saline until the dog falls down. Did not see any license certificate even displayed anywhere. Please do not take your pet to worst care pet shop if you love your pet.
    2 people found this review helpful 👍

  • 2/5 Lakshman D. 1 year ago on Google
    I took my dog because the dog had high potassium levels requiring urgent treatment. to treat high Potassium levels frequent K+ levels checks are required. I took the doggie thinking that Best Care and Stat Profile blood analysis machines which can give essential electrolyte results within 10 minutes. I was really shocked to find out that such a highly praised Animal Hospital had no Intensive Care facilities and NO stat profile machine. After taking the blood, I was promised that they will have the blood results in about an hour. Hours went by but no one phoned me with the results , despite phoning the clinic several times. They promised that the doctor ( Australian trained) will call me back but they never did. Sufficed to say the dog died in the night. Over the years I found that most Vets in Sri Lanka are very poorly trained and have no post - graduate training in Surgery or critical care. And the Vetrinary Degree given by the Peradeniya University is not recognised by Foreign Veterinary Institutes for post- graduate training abroad. L Dalpadado, FRCS( Edin) FRCS ( Glasgow)
    2 people found this review helpful 👍

  • 1/5 Palitha M. 1 year ago on Google
    Do not take your pet here.they couldn’t recognize the illness even after two months.the staff is not experienced enough to treat a serious illness.they only can do routine check ups. And can’t even do that properly too coz they missed to give a vaccination smtime.if you love your pet do not even think of going here.it’s high time we all understand that the so called posh places are not so good after all. Do not take your pet here!!!!!!!
    2 people found this review helpful 👍

  • 5/5 ezy k. 2 years ago on Google
    They treat animal's like little childrens, this is my 1st visit after recommend by a friend and I have to say, my puppy got the best attention and treatment s and advice on how to take care of my sick little baby.. Thank you Best Care
    2 people found this review helpful 👍

  • 5/5 Diloj P. 9 months ago on Google • 55 reviews
    The best veterinary hospital which provides all kind of treatments for pets. They have all kinds treatments including scans with Xrays as well. The supplement store and pet accessories also adds a great value as it’s a one stop solution for all the needs related to pets.

  • 4/5 Udesh F. 6 months ago on Google • 40 reviews
    I found Best Care Animal hospital to be the best pet care animal hospital in town. My dog Lunar was diagnosed with pyometra and my local vet recommended that she go into surgery. We chose BESTCARE for this. From day one which was the day of the emergency surgery to date we’ve been offered the best of care. I love how they maintain digital records and how doctors come prepared before each session before they see your pet. The nursing assistive staff are also well trained and qualified to handle pets which is a relief. I am absolutely satisfied with the service and wish them the very best to extend their services to the country with their assured TLC. My dog is back being herself!

  • 1/5 Chocolate B. 5 months ago on Google • 4 reviews
    We took a neighbouring dog there because she was sick. They gave her a good treatment but they were very unprofessional when it comes to informing the owners about the sicknesses. Another time we took our pet to get vaccinated and they barely ask any questions or the history before deciding what they should do. And they decided to not give the vaccine even though they told us to come on that day. We immediately changes places and the other vet was so informative and explained everything to us and gave the vaccine. Complete negligence at worst care animal hospital.
    1 person found this review helpful 👍

  • 5/5 Sugapratha Somaskantha I. 1 year ago on Google
    Best care indeed! Doctors are very compassionate towards the pets and the clients. Highly recommend taking your bet babies over there.. Prices are very reasonable too.
    1 person found this review helpful 👍

  • 5/5 Kushani A. 1 year ago on Google
    Great animal care clinic for pets. Caring and friendly staff.Usually very busy specially on weekends. Pet care shop also available hear. Surgery,X-ray facilities also available hear. Provide good care for the pets. Home visit also available depending on the current situation going on. Can get info by calling.
    1 person found this review helpful 👍

  • 2/5 Ruvindi T. 1 year ago on Google
    This place is good for vaccinations, deworming and other non critical services. however, if your dog is actually sick and needs to quick treatments, this place isn't recommended.
    1 person found this review helpful 👍

  • 5/5 Nimesh chanuka j. 11 months ago on Google
    The Mobile Pet service is very efficient and helpful. My dog is a bit aggressive and we prefer getting her vaccinated at home. The visiting doctor is kind and patient. I have been using happy pet animal hospital since last year and will continue to do so. ☺️
    1 person found this review helpful 👍

  • 5/5 Muhammedh Rayaz M. 2 years ago on Google
    A very equipped animal hospital with many facilities. They are open for most part of the day which is very useful. Staff have been pleasant and caring in all our visits for our feline furry members at our household. The waiting time can be a bit long though they have a priority based ticket system to ensure emergency cases are handled fast. There is also a small pharmacy and pet accessories shop which is part of the building . The parking space is for about 4-8 cars in a squeeze .. you can park in the road but best that a driver stays as it's a narrow road and fairly congested. One negative is that you have to be careful of your pets as it's a roadside building and the waiting area has no fence to stop a pet that might jump and run.. any such situations your pet is likely to get run down by vehicles that go on that road.
    1 person found this review helpful 👍

  • 1/5 Gihan Nishendra J. 3 months ago on Google • 11 reviews New
    4 Days ago from today me n a friend went this animal hospital for save wounded wipd baby monkey life. But without take a proper looked one of this hospital staff said they can't do the treatment sso go to the wild life office in aththidiya. SO I PERSONALLY NOT RECOMMEND THIS ANIMAL HOSPITAL A SUITABLE PLACE FOR YOUR LOVING PET OR ANY ANIMAL

  • 1/5 Marisha W. 5 months ago on Google • 10 reviews
    Took my 13 year old cat to them. She was very sick and weak. They did various tests and diagnosed a ear infection which they gave medicine for. What she really had was kidney failure which they didn't diagnose. They failed to give her saline. When I called the doctor who had checked her, she didn't bother to answer or call back. I took her to a different vet who finally started treating her for kidney disease, but it was too late by then. My cat passed away days later 😢. The atmosphere in the clinic is noisy and chaotic. Not ideal for sick pets, especially cats.

  • 5/5 Sulakshi J. 3 months ago on Google • 5 reviews New
    The doctors are kind and qualified. The entire staff is friendly and knowledgeable. I highly recommend this place.

  • 5/5 Sashini W. 4 months ago on Google • 3 reviews
    I've taken my pets multiple times over the past few years and they've never let me down. The waiting times can vary based on how busy it is. The doctors and helpers are experienced and really care for the animals. Would reccomend this place as I haven't yet come across and negative experiences.

  • 1/5 sajani k. 1 year ago on Google
    Don't ever take your pet here. They gave my cat anesthesia without emptying his stomach which led to vomiting. They also sent him home when he was still semi-conscious. My baby ended up getting aspiration pneumonia and lost his life. They will try to cover it up and will not take responsibility.

  • 1/5 hemsfa v. 11 months ago on Google
    More like 'Best to keep off your pet from their care'. Ruined my pet dogs life. Take ages for diagnosis, if at all they do. Surgery not safe at all. No follow-ups with biopsy etc. Wonder why it has taken so long to sue them for lives lost of negligence. Shifted to PetVet. All wrongs that they did to my pet's life are being slowly corrected. But too late. She may not live long :-(

  • 5/5 Manoj W. 1 year ago on Google
    I recently took a stray dog named Paul to Best care Animal Hospital, Paul was suffering from tick fever, and Dr. Harsha treated him with incredible care and expertise. Additionally, Mrs. Tashia Captain, who advocates for justice for animals, took care of all of Paul's expenses. Thanks to their combined efforts, Paul is now back to his normal self! The staff at Best care Animal Hospital truly care about the animals they treat, and it shows in the way they go above and beyond to ensure their patients receive the best possible care. Dr. Harsha and Mrs. Tashia are both exceptional professionals who truly care about animals' well-being, and I feel lucky to have found such a compassionate team. If you're looking for a veterinary hospital that provides top-notch care and prioritizes animal welfare, I highly recommend Best care Animal Hospital. Thank you again to Dr. Harsha and Mrs. Tashia for everything you did for Paul!

  • 5/5 Iresha K. 1 year ago on Google
    My dog was saved by accurate diagnosis and proper treatments. Thank u

  • 5/5 Tamarika R. 1 year ago on Google
    Dear Dr Harsha thank you so much for your kind and caring way of treating my cat Mikee who met with an accident. When all hopes were given up on him your miraculous hands healed him in no time . A very big thank you to Aruna as well for giving all the assistance to Dr Harsha. Your services are commendable. Thanks. Shamindra

  • 5/5 Amila R. 1 year ago on Google
    I highly recommend Dr. Shaymin who was a trainee doctor at Best Care. She did an excellent job with an utmost care to my pet. I saw she was very kind to all animals. My heartiest gratitude for her because only of her and crew saved my cat. Thanks alot. Keep doing well

  • 3/5 Pubudu R. 1 year ago on Google
    They should give appointments even for vaccinations. I had to wait 2 hrs for the vaccination and it took only 10 mints to job done. This is soo pathetic. Hope Best care will consider this matter as early as possible.

  • 5/5 Mithaksha P. 1 year ago on Google
    Visited twice. They do a good job. Charges are reasonable. The only problem is that the place is crowded sometimes. Several examining tables are placed in the closed vicinity, hence only one person is allowed inside with the pet. Better to take an appointment before the visit.

  • 5/5 Indi L. 1 year ago on Google
    First of all I have to say that this clinic gives the best of the service as mentioned in the name My Rocky the German shepherd could not walk while he was at the beach Immediately I took him to this clinic and they gave a comprehensive check-up and tests as well they gave a value for service And the doctor and the staff were very friendly with the pet and kind They immediately diagnosed the issue and it was a urine infection and gave the medicine The special thing was the after treatment, surprisingly the doctor gave two calls to check on the status of my Rocky that is impressive thank you very much for your kind service I highly recommend this institute Thank you again

  • 5/5 F A Z Z. 1 year ago on Google
    I highly recommend this place. Very professional and assistants there are very kind towards animals. Dr. Danajaya is a well knowledgeable vet and he cured my cat baby 'Malaicca' from a critical urinary infection. My baby is all fine today and forever thankful to Dr. Dananjaya and his team. Points to be noted : they can improve customer service more, especially front desk staff.

  • 5/5 S 2 years ago on Google
    Had a house visit by the vet since my dog couldn't walk and his legs had more or less given up on him. He was 14, so I thought he was getting closer to the end, since it was his age. However after the doctor's visit, check up and medication (which was just a few simple physiotherapy exercises and an oil) his condition improved dramatically. He's up and walking about now within just two weeks!

  • 5/5 Russell W. 5 months ago on Google • 2 reviews
    Very good service and helpful staff and kind doctors understanding the financial issues .
    1 person found this review helpful 👍

  • 1/5 HBK B. 5 months ago on Google • 1 review
    I took my 9 month old cat to this clinic because it was sick. Cat was very active even when being taken. The cat died in front of my eyes within 5 minutes due to a wrong treatment they gave there :( . they never follow up history records. very unprofessional.


Call +94 117 400 800 Open on Google Maps

Trends



Last updated:

Similar Animal hospitals nearby

Last updated:
()