Dairy Queen Grill & Chill image

Dairy Queen Grill & Chill

Restaurant Fast food restaurant Ice cream shop

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. People often mention cream, girl, called, asked,


Address

715 Sunbury Rd, Delaware, OH 43015

Website

www.dairyqueen.com

Contact

(740) 362-7588

Price rating

$ $$$

Rating on Google Maps

3.90 (463 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 AM to 10 PM
  • Wednesday: 10 AM to 10 PM
  • Thursday: 10 AM to 10 PM
  • Friday: 10 AM to 10 PM
  • Saturday: 10 AM to 10 PM
  • Sunday: Closed
  • Monday: 10 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: cream (9) girl (7) called (6) asked (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Tammie W. 1 year ago on Google
    Dairy Queen, had you answered the phone when I called and let it ring at least 20x, I wouldn't be doing an online review. We ordered two number 2s which are double bacon burgers which come with a drink and a fry. I asked for onion rings instead of a fry. The girl said it would be $17 & change. We pull up to pay and a young man says 18 & change. We questioned him saying the girl said 17. He said this screen says 18. So we say ok and get our food and leave for home. Get home and get 2 fries! No onion ring and the burgers were old and so cold the cheese was still a cold slice. Meat was so old it was almost black. And so so dry. And what used to be a single slice of bacon per burger, looked like a thin slice ofJerky. Never again DQ. Wouldn't even ans the ph and gave us old food smh. Had to microwave to melt the darn cheese.
    2 people found this review helpful 👍

  • 1/5 Delmer M. 11 months ago on Google
    We come here all the time and the kitchen is closed by 8 at the latest when they actually close at 9. Also we order strawberry cheesecake blizzard and barely get anything in it and if there is anything inside it. It's only on the top or sometimes middle. Also their flamethrower is amazing except the hamburger tastes like nasty cheap breakfast sausage.
    1 person found this review helpful 👍

  • 1/5 Kali S. 1 year ago on Google
    If I could give a gray star I would ,to show negativity, I called the location over 5 times to finally get someone to answer while driving, a girl answered and I asked the hours they were opened because it was not listed on Google. She said our store and drive thru closes at 9pm . I told the girl ok I have 5 mins to get there I was on my way. I was getting my family a late dinner after our busy Saturday of family events. My 3 children were excited to get the $7 meal deals1 burger, fry, drink(sprite) and of course I get them a blizzard not the sundae which is a up charge$2 but worth it and my other 2 the tenders,fry,drink (sprites)and blizzard with the ranch dressing they think is so delish. My husband enjoys the $7 burger meal also with blizzard (the kid in him:) ) My self a Chilli cheese dog with everything and Strawberry shake. We got there at 9pm . No one answered at the speaker so I pulled up to the window. The girls inside looked at me and I said through the window, I had just called and talked to someone that I was on my way, the girl Opened the window and said we closed at 9pm, sorry. I told her I had just called and the girl said they were opened til 9pm. She went on explaining they had to clean up and things to do and the kitchen was closed, as my 3 kids sat in the back seat of my truck so disappointed. I told her it's not right to tell me your opened til 9 and knew I was on my way there to turn me away. Dairy Queen you were out my $50 for the night!! & my children think you are liars!!! So why be open to serve til 9pm if your staff has everything shutdown and trash pulled before 9pm ? I called asked for the manager, Jeff I look forward to talking to you. I left my name and number for you to call me, if you read this before you call you will have a understanding why I would like to speak with you , thankyou, and I hope other customers have a better experience.
    1 person found this review helpful 👍

  • 3/5 Peach C. 1 year ago on Google
    Some of the RUDEST girls that work there. Everytime we go through they act like we are an inconvenience and a problem. It never use to be this way. The ONLY reason I didn't stop coming is because of one person. One. She was super nice to us and always has a smile regardless and I think she told me her name is Ellie when I asked her. Sorry if that's not correct but I think it's what she said. Please fix the attitude of the rest of your workers. They make people uncomfortable and not want to come anymore. Why do they have to be so unpleasant. I understand people have bad days but this is EVERY DAY!! Fix it please and I'll change my review and stars! I wouldve made it 0 but only because someone there is still kind I gave half.
    1 person found this review helpful 👍

  • 1/5 MaryBeth B. 8 months ago on Google
    Bought a blizzard as a treat for my birthday. It was melted and missing ingredients. $5 for melted soft serve ice cream. AND replying and using an incorrect name is rude. My name is clearly listed as MaryBeth. Why would you create a "nickname" calling me Mary? Why would I give you another opportunity when you insult me by not even attempting to use the correct name and you are not attempting to make the order right.

  • 1/5 John H. 9 months ago on Google
    Pretty regular customer but service changed here a few months ago. Rarely go now. Inattentive service. People are not paying attention to your order. I don’t know why it changed but somebody in charge needs to get a grip on what is going on there and change it back. If I want a chocolate shake or malt then make it chocolate, not the non-chocolate stuff I’ve been getting lately. And pay attention to the order. The other day I ordered two items and neither one was correct.

  • 2/5 Loving on my fur b. 10 months ago on Google
    Dairy Queen, had to answered the phone when I called I definitely would not be writing this review. I came in there to get a simple ice cream with chopped peanuts. A young Hispanic gentleman accidentally put it in the computer wrong I’m assuming because it came out with chocolate chunks instead. I asked for the correct item a the young lady with no DQ Shirley on(green/blue shirt) had an attitude almost immediately!! I mean acted like a child over some ice cream instead of saying no problem she will fix it. So she was mad at the gentleman who rang it up, then I PAID for extra nuts an asked her if that was extra once she remade the ice cream as I paid extra, but I will pay extra AGAIN if need be as I like peanuts. With complete disgust on her face an stomped back to the peanuts rolled her eyes at me an told the other very nice young blonde with a black shirt on that she “was done an over it an to take me my ice cream”. I literally have been going here for over 20years an our family knows the gentleman who owns the place since I was even a child an I have never experienced such a disrespectful little girl who is acting like she was 12 for NO reason. I mean over ice cream? A small small mistake that was rang up. She most definitely needs more workplace etiquette training on how to conduct herself. Unfortunately I will not be back again unless my elderly father wants something out of respect for his friend who owns the place to support his business.

  • 4/5 J Carder (Mr M. 2 years ago on Google
    While in Delaware Ohio we dropped in at this little ice cream oasis known as Dairy Queen. This is a small store and you’re not gonna be eating inside but you can be eating outside in the heat on the benches that they provide. Did offers everything of the typical chain Dairy Queen that you would come to expect their courteous fast efficient and delicious. If you’re in Delaware Ohio looking for an ice cream fix and a hot sunny day I would highly recommend this place is a great stop

  • 5/5 John C. 7 months ago on Google
    This is my #1 DQ now, Has really turned a 180 from a few months ago. Keep up the great work guys.

  • 3/5 Martinique J. 3 years ago on Google
    I come here a lot and I love their food!!! Edit: this is a large Sunday in comparison to a half-eaten large cone. You're welcome for not putting up a fuss, but maybe next time put some more ice cream in my LARGE sundae??? Sundaes are way more expensive than cones


Call (740) 362-7588 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed outside
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through
    • ✓️ Outdoor seating

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