1/5 Patricia B. 1 year ago on Google
Our
team
stayed
here
for
tournament
and
our
stay
was
terrible,
this
could
be
a
nice
facility,
but
the
rooms
and
balconies
are
ran
down,
some
need
repairs
and
just
a
good
deep
cleaning,
paint
peeling,
cracks
in
walls,
carpet
dirty,
they
didn't
have
our
rooms
reserved
like
we
had
asked
and
checked
repeatedly,
they
cancelled
one
of
the
reservations
before
a
player
and
family
could
arrive
even
though
it
was
held
with
a
credit
card
and
they
were
told
when
they
would
be
arriving,
then
stated
they
were
overbooked
and
couldn't
accommodate
them
until
next
day
so
they
had
to
stay
in
a
parking
lot
of
store
across
street
for
the
night,
they
just
did
not
care!!
Our
rooms
were
not
cleaned,
trash
over
flowing,
or
restocked
after
5
days,
dirty
sheets
on
one
bed,
and
asking
daily
multiple
people,
maids
and
front
staff
for
this,
but
nothing
was
done,
air
conditioning
was
not
working
multiple
days,
they
fixed
it
and
it
stopped
again,
everyone
always
made
excuses
or
said
they
would
fix
things
but
it
never
happened,
you
would
go
back
and
ask
again
and
they
would
say
oh
I'm
sorry
but
nothing.
Just
excuses,
always
passing
the
buck,
even
the
managers.
You
have
to
have
key
card
access
to
park
in
parking
garage
as
street
parking
due
to
homeless
in
area
is
not
suggested,
multiple
times
we
could
not
get
in
or
out
and
had
to
go
have
cards
reset.
One
day
our
cards
would
not
work
to
our
rooms
went
to
front
desk
and
they
stated
oh
we
thought
you
checked
out??
Absolutely
no
good
communication
between
staff
ever!
Several
days
in
after
all
the
complaints
from
multiple
parents
we
were
told
by
a
manger
they
would
discount
our
stay
by
2
days
cost
because
they
realized
things
had
went
so
bad
and
not
corrected
time
and
time
again.
They
asked
us
to
meet
with
the
GM
the
next
day
to
discuss
all
the
concerns
as
they
said
they
felt
bad
it
had
gotten
so
worse
and
not
been
addressed.
He
was
not
concerned
with
the
problems
or
addressing
anything
to
make
the
last
couple
days
of
our
stay
better.
He
would
only
consider
taking
half
nights
stay
for
one
room
off,
even
though
we
had
11
rooms
of
families
that
all
paid
good
money
to
stay
here
and
all
had
multiple
problems.
And
it
wasn't
just
us,
other
teams
and
families
staying
there
had
multiple
complaints
that
were
never
addressed.
I
would
not
stay
here
again
and
if
you
are
a
sports
team
just
know
they
all
stated
multiple
times
they
are
just
not
set
up
to
handle
big
groups
or
teams,
so
why
do
they
contract
with
team
sites
for
bookings??
Consider
somewhere
else.
5 people found this review helpful 👍