Featured Reviews


Frequently mentioned in reviews: Cruz (9) time (9) delivery (8) great (7) Aqua (7) process (6) Living (6)
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  • 5/5 John J. 1 year ago on Google
    I recently purchased the Dr. Wellness G-12 Tranquility Spa from Rob Cruz at the Depew location. I'm a first time hot tub owner and Rob made the buying experience painless. Rob was supportive throughout the buying process and after Rob was available for questions and follow-ups. Thanks Rob, loving the hot tub.
    2 people found this review helpful 👍

  • 5/5 Roberta H. 9 months ago on Google
    We just received our tuffspa today. At the time of purchase Rob was very knowledgeable and helpful assisting us with chosing the appropriate tub for us. delivery was clean quick and professional . Travis was very helpful the next day when I had more questions. I am very happy with our purchase.
    1 person found this review helpful 👍

  • 5/5 Laura G. 7 months ago on Google
    We bought our hot tub in late spring. They had the best price on line and in person with the most features. Rob was great with us giving many options of style, color and price. The hot tub was delivered in the time frame we were given by 2 great delivery guys, Travis and Rob. We've sent many people to Aqua Living and will continue to do so.
    1 person found this review helpful 👍

  • 5/5 a t. 1 year ago on Google
    & Shonessa Ferrell – April 20, 2023 Purchased our G6 today from Herb. We are so excited and can’t wait for delivery. Rated 5 out of 5Tony T – April 22, 2023 After months of research and searching for a replacement spa of my previous spa of nearly 17 yrs there are many options available!! If your on the market for a new spa Dr Wellness Tranquility spa is your answer!! Go see Rob at the Depew outlet in Buffalo!!! Rob is very thorough and informative!! I ordered a new G-6 in January and took delivery on April 6. The spa is phenomenal!! Rob was very helped and answered any questions during the buying process and after!! I must say the spa is beautiful operates beautifully with very powerful jets!! If your on the market too replace a spa like myself or looking too become a first time spa owner I absolutely reccomend a Dr Wellness Tranquility spa!! Rob is your man too see in Depew NY!!!!! I must also say the day of delivery went smoothly as can be!! Bill and Travis were awesome too work with!!! 1 hour after arrival time my spa was set and ready for water and electricity. phenomenal delivery service as well!!! Thank you again Rob!!!! For great service and customer relations!! I look forward too many years of service from my new G-6!!! For those who are unsure………Go see Rob Cruz!!!! He the man!! After 2 weeks of service with my new G6 I give it and Rob 5 stars 🌟
    1 person found this review helpful 👍

  • 5/5 Lucille P. 4 months ago on Google
    Rob Cruz was our salesperson the Aqua Living store. Rob greeted us with his upbeat personality. He listened carefully to what our needs/wants were. Rob was knowledgeable with the hot tub we purchased. He explained about the tutorials that we can find on-line (which was very helpful). He is committed to his job. We did not feel pressured when we were looking to buy. Keep up the great job Rob!!!
    1 person found this review helpful 👍

  • 5/5 Doug L. 3 months ago on Google New
    Rob was awesome taking the time to direct me to the right hot tub for me. He explained everything in detail and since I have had my tub delivered have been using it 2x a day...absolutely love it...it is exactly what was explained and sold to me...trust Rob he will direct you and give you all the info in making the right choice
    1 person found this review helpful 👍

  • 5/5 Jenni M. 4 months ago on Google
    Rob Cruz was my salesperson and he was excellent. He was very knowledgeable in all aspects of the spas. He listen to all my wants and needs in a spa and his recommendations were great. I purchased the PP41 Spa and I LOVE IT!!! Thank you Rob for being GREAT!!!!
    1 person found this review helpful 👍

  • 5/5 Tom D. 5 months ago on Google
    Lots of different models to choose from, very professional sales rep Rob from aqua living made this purchase EASY! Kids were driving me nuts for a hot tub lol we had one that broke a long time ago and decided it was time to buy a new one. We decided to go with a Catalina Hampton. Whole spa lights up with beautiful lights, even the jets light up. Great bluetooth and speakers, we stream right from our cell phones. Very conformable seating. total of 7 seats, but more like 6 seats. One of the seats make it easy to step in and out of the hot tub. Delivery went smooth, they took away the old one, no mess.

  • 5/5 Darren S. 8 months ago on Google
    I was shopping for a hot tub for my wife and I had one picked out at another dealer, but I kept getting Google alerts about Aqua Living so I figured I'd check it out. I was blown away! Rob Cruze, the area manager, was beyond knowledgeable and not at all pushy. He knew thus product was so incredible that it sold itself. I got a top of the line luxury spa loaded with features, including the most unbelievable cover that you have to see to believe. The best part? The tub I bought had so much more than the one I picked out at the other guys and was almost $5,000 less! There is no other place to buy a hot tub!

  • 5/5 Leah D. 8 months ago on Google
    Great experience working with Rob on purchasing our hot tub. He is very friendly and engaging and made the process very easy to understand. The financing and shipping process went very smoothly and quicker than we expected. We’re very happy with our decision to purchase a hot tub through Aqua Living.

  • 5/5 Lisa W. 8 months ago on Google
    I had a wonderful experience with Robert Cruz as my salesman for my hot tub! He kept me informed as each process of building my hot tub progressed! He was easy to talk to, he had a great sense of humor and explained the process of each step of the hot tub being built and when I would receive it! I feel Robert Cruz is an asset to the Aqua living factory outlet! If anyone wants a hot tub ask for Robert Cruz he will take care of you! Thanks again Lisa Dake

  • 5/5 Mary 6 months ago on Google
    I bought a Dr Wellness G2 tranquility spa and it came in on time, looks great and was by far the best price for the size tub I was looking for. The delivery was professional and went very smooth with 3 delivery men. I went to several dealers in the area and Rob Cruz at the Depew store was the best salesman I worked with. He was not high pressure and answered all my questions and concerns! I called him several times and he was patient and professional in all our conversations. I have told several people about Rob and the Aqua Living store in Depew.

  • 5/5 Randy B. 5 months ago on Google
    Our hot tub buying experience started in other places and we dealt with a lot of different sales persons. when we arrived at Aqua Living Factory outlets we immediately were greeted by a guy named Rob Cruz. He was very knowledgeable and within 30 minutes we bought exactly what we wanted with his help. We had gone to three other places prior to here and this place by far the best place. He was experienced and things fell right into place.


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Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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