Came in store today looking for a gift for my partner, Clare, Hayley and Aisha were so lovely and helpful and helped me pick out the perfect gift. Thanks so much will definitely be back again!

Hayley at the Derby store was fantastic. Talked us through the different styles and fittings. The price and service were brilliant. So pleased.

We had a lovely experience today with Hayley in the derby (derbion) branch, choosing our wedding rings she gives us a lot of support in choosing the correct size & shape to fit in with my engagement ring

Lovely range of watches. Although staff at this branch tend to pounce on you the moment you enter the shop. I appreciate they're just doing a job, just my personal preference that I'll approach you if I need assistance.

Amazing place and the staff extremely helpful

Excellent customer service. I bought watches from this store the staff are really patient and allowed me to try different watches in the store. No pressure to make the purchase. Price match was offered without any difficulties. One staff i always recommend is "Jan" she is very friendly and polite.

Hayley looked after us and helped us find the perfect fit for our wedding rings!

The Customer service was first rate which is very rare nowadays particularly through the pandemic I have found. This place really stands out. Thank you Laura you’re a real credit to H Samuels.