2/5 Helen C. 1 year ago on Google
Sadly
I
am
not
able
to
provide
a
positive
review
after
my
wedding
being
held
at
Darwin
Lakes.
Throughout
my
experience
with
Darwin
Lake
organising
the
wedding
I
have
found
them
to
be
inconsistent,
unhelpful
and
unaccommodating.
When
we
arrived
to
set
up
the
wedding
as
pre
arranged
at
11am
the
venue
was
a
complete
mess.
It
hadn’t
been
cleared
or
cleaned
from
the
previous
function.
Family
and
friends
had
to
clear
away
old
food,
crockery
and
cutlery,
empty
bins,
clean
the
kitchen,
wash
walls
and
hoover.
Given
the
price
we
paid
to
rent
the
venue
this
is
shocking!
The
paint
work
in
the
venue
was
dirty
and
chipped.
The
air
con
machines
were
not
in
working
order.
It
was
a
very
warm
day
and
we
were
not
permitted
to
open
doors
or
windows
due
to
sound
restrictions,
there
was
only
x1
air
con
machine
that
was
in
working
order
for
the
whole
of
the
venue!!
It
was
so
hot
that
myself
and
other
guests
actually
felt
ill
from
the
heat.
The
cottages
were
really
dirty.
It
was
clear
that
the
floors
hadn’t
been
mopped
in
a
very
long
time.
Wedding
guests
informed
me
of
how
dirty
their
accommodation
was
on
site,
this
was
so
embarrassing
given
we
had
booked
the
accommodation
for
them.
When
we
booked
the
wedding
we
were
promised
the
world.
Free
table
clothes,
help
with
decor,
wedding
planning
and
coordinating.
As
we
went
through
the
process
Darwin
Lake
seemed
to
back
track
on
everything
promised.
As
the
wedding
date
got
closer
we
were
informed
that
we
had
rented
a
space
only
and
that
everything
else
was
down
to
us
to
sort.
Aspects
that
we
had
been
promised
such
as
fireworks,
we
were
told
we
were
no
longer
permitted.
We
were
asked
to
sign
contacts
1
year
after
we
had
booked
the
wedding
and
accommodation
that
we
had
booked
we
were
told
had
not
been
written
down.
I
had
to
provide
screen
shots
of
emails
to
prove
we
had
booked
the
accommodation
that
we
said
we
had.
The
place
is
in
a
beautiful
location
and
overall
we
feel
we
enjoyed
the
wedding,
however
without
the
army
of
helpers
from
our
friends
and
family
we
couldn’t
have
done
it.
It’s
a
real
shame
that
Darwin
Lake
were
unable
to
get
simple
things
right.