I really like the set up, friendly staff and location.

To the young lady with short, stylish grey hair and glasses, you're amazing. Thanks for working so hard to keep the gym open and keep everyone happy during these tough times. Love this gym!

Whole organization is a scam just aiming to take payments from all their clients. They treat you nice when you are there to join and explains a lot of about the company. At the time of contract expiry, they are very weak in communication. Scenario: Me and my two friends joined together under 1 year contract. And due to covid they put our contract in hold due to lockdown. And it got extended till 2 years. And now when the contract got expired, we did call the premises and confirmed with them that these contracts are no longer valid. Apparently it came to our notice that Xanadu has been pulling payments from our account even after that verbal confirmation. Also employee we spoke to failed to pull up my accounts (call records should be available if we are forced to submit) . Xanadu stated we are making false accusations and employee can pull up even expired accounts. We understand that, but you should train your employee well then, they are your voice. if an employee confirms that the contract is expired and also failed to pull up an account, what we should assume from that. And we contacted again, now they are asking for a written statement in order to cancel the contract. (and its stated in the agreement). wow. what a cunning way to make money Xanadu. Shame on you. Regret in joining this unfaithful fitness center. NOT RECOMMENDED.

Just joined recently and absolutely love this gym. Super spacious, never busy, great steam room and sauna, showers laid out well, friendly staff.

I’ve been coming here for years and really enjoy the atmosphere and convenience of it. Pretty bummed that i don’t have access to a couple rooms that I used to. However, I do understand the business had to evolve with COVID losses, just sucks as a regular member. Still a great gym with a good value.

I have nothing but good things to say about this place. I had to stop my membership because I’m moving, and it really pains me to do so, because this is by far one of the best gyms I’ve ever been to, and I’ve been working out for roughly 15 years, in several locations and in different countries. The place is very clean, and the staff members are the best. It was a great experience overall.

The Gym is great but if they changed the hours from 6am-12am the would be perfect. No other complaints, the equipment is top notch and it's a clean environment.

My overall experience of Xanadu is great. The staff, cleanliness and the fact that they thought about many things prior to opening is a large bonus, but there are a few things that are frustrating. The gym is very clean, but what I do not understand is when the staff is making shakes and their hair is hanging in my food, why? Hair is very dirty. Why is this not enforced? I mentioned it to the owner, she looked at me as if I had 3 eyes. The equipment needs to be upgraded as well. It seems that too often the equipment has a out of service sign on it, for a great amount of time. Dave, if you are reading this please take note, and make a difference. Xanadu is a worthwhile gym. Let's resolve the issues that your members are complaining about.

Zero complaints. Fantastic equipment, variety of fitness rooms. I love the power lifting room with around 10 power racks and the turf to push the sled. Outdoor gated turf with the tractor tires is a great touch. Staff are very friendly and helpful. Change rooms/showers make you feel like you’re in a 5-star hotel. Best gym I’ve ever been to. Military-friendly. I received a military discount and am saving $10/month.

Excellent environment, friendly staff

Hours of operation are annoying. Not even open for 12 hours on weekends. Latest they are open is 10pm throughout the week. Hard for working people to fit Xanadu into a busy schedule.

I've been a member and many gyms over the years and this, by far is the best! Clean, modern, friendly staff. I challenged myself to participate in the fall game changer and the small group classes are amazing! Lucas is a great trainer....up-beat, positive and a motivator. Highly recommended! Kev Mc

Xanadu gym and Fyre Studio have kept me motivated and have been nothing but supportive throughout these difficult times. When we were still able to attend the gym, I never felt unsafe or at risk. They have gone above & beyond to keep their gym sanitized and safe for everyone. Our workouts over zoom keep me going every morning. I feel totally supported and part of a team, keeping fitness & mental health as a priority. Thank you Xanadu & Fyre Studio, can’t wait to be back at it in the studio!

I know this gym has bend over backwards to accommodate the hundreds of people who weren't comfortable coming back and did not charge anyone for 9 month out of the last 12 because they were closed. Anyone writing a negative review because the gym cannot continue to offer free holds forever should give their head a shake. If they continue without revenue because everyone is on a hold or cancelling it will cause them to eventually close and we will all end up back at that filthy Goodlife at Manning road. I do not want that to happen. I will support you guys forever. Keep up the great work!!

I never truly knew what to do in the gym or how to properly workout which always made me afraid to go. That all changed once I started The Fyre Studio! It is such a fun and caring environment where I learn new movements, different ways to push my body, and make new friends. All while feeling great and having a better mental health. I am truly grateful for the amazing staff and energy they put into each workout by making them all different. I would recommend this gym and studio to all my friends and family!

After being a member for more then 5 years. I wasn’t able to text a number to book my workouts. I would rather call and talk to a human being didn’t think that would be a big problem considering it’s such a little accommodation. The general manager would not allow me too however I talk to the morning staff and they were willing to accommodate me. Yesterday I was suffering a panic attack after my work out and I told the staff I felt like I was going to pass out. They said we can not help you you need to leave NOW. I was in such shock. I am a nurse and they’re not handling the situation properly. I have to wait outside in the cold for 15 to 20 minutes before my anxiety subsided and was able to drive home safely. This business only cares about taking your money. They will not accommodate anybody with any medical conditions that are not obvious. Which is sad and I will NEVER recommend this gym to anyone with medical conditions. The general manager needs to be accountable for her actions and how poorly this Business handles medical emergencies.

Love the staff, love the equipment and very warm welcoming! Every time I go in, the person at the front desk never fails to give me a smile and ask how I’m doing. All the equipment is put away in its designated spot, extremely organized, and very spaced out! Hands down, the best gym I’ve been to by far! Keep it up :)

The gym is gorgeous. Has all the equipment you need and more. The womens section is awesome! My only problem was the manager, not sure if she is still there but she is a bit rude and condescending.

Have been a member since Xanadu opened. Have met so many fantastic people. Great classes and very knowledgeable trainers. Sam and Simone the owners genuinely care. Feels like home whenever I am there. Love this gym!!!! Best thing I ever did for myself!

I've been a member at Xanadu for about 2 years. I tried other gyms but never stuck with a regular workout plan. I feel I've found my home gym here and am so happy. It's warm and welcoming. The most comfortable gym with the friendliest staff. I now go regularly and have been able to keep myself in "decent" shape but had stubborn areas that I'd not been able to hit on my own. I joined Xanadu's Fall Game Changer to see what it could do for me. Small group training has been the main component of this program and under my trainer Tom's expert eye I've been able to lose body fat that I was unable to lose on my own and gain muscle in areas I was unable to gain on my own. The gym is full of equipment that I had no clue what to do with until small group training. The different things we use in class are fun and the hour flies by.....and the results are fantastic. Yesterday I felt it was time to shop for some new jeans. I knew I'd either be down a size, or that my old size would fit better at least, but to my surprise I was down 2 sizes! With 4 weeks still to go in the program, I'm so excited to see what body changes are still in store for me! If you're stuck and can't seem to get the results you want, consider investing in small group training at Xanadu. For me it's been a true "game changer"! Thanks Xanadu and Tom for this great opportunity!!