Fast service, excellent coffee and great staff. This new guy named Shawn has great cashier conversation!

Yeah.... not efficient at handling a crowd... who knew morning was a popular time for coffee? Not this establishment. Not only is the line long, it’s barely moving. I’ve been here so long that I might just invest in a sleeping bag. 🏕

Lots of people behind the counter just chatting. When order was ready server put it on the counter mumbling what it was. More than $10 for 2 mostly ice Mocha Fraps. It was like drinking a coffee flavored la croix. Extremely disappointed.

I’m not a normally a Starbucks guy but the staff here was excellent. Especially the cashier who got me the reindeer cake pop. I’m claiming this is a top 5 location in the country. Cheers

Ivory dumped part of my drink out because she forgot to put the cold foam on top. It should be a darker color, but the espresso was mostly dumped out!

Great full service Starbucks to grab a quick drink! Even with it being busy- the service was quick! The lobby next to Starbucks has tons of seating to enjoy while drinking!

I was charged $599.63 for a large frozen coffee and a medium coffee and they don’t know how it happened from what they say management was very helpful but all they said was they THINK it will be refunded in two or three day and call back if not

Slow, inefficient, and bad coffee. Everything you don't want in starbucks

Hilariously bad. Everyone moves in slow motion and so much confusion on orders.

Super slow, terrible coffee, don't ask for an Americano, it's too complicated

No mobile order and not open on Saturday also did not have standard menu items.

While the service is fine, the lattes always seem to taste burnt. I usually go to Starbucks because the coffee is consistently decent (not the best I've had, but certainly drinkable and better than what a lot of chains offer). This is the only location that has been consistently mediocre and after three inferior lattes, I've decided to stop visiting this location (inside the GM Renaissance Center).

Starbucks sends coupons to redeem on your birthday. This store told me that they do not honor those. How am I supposed to know that? I only find out after I have been in line a long time. Why wouldn't they honor them? They are a Starbucks store. I don't understand how a company can get away with these promotions that they do not honor. Very poor customer experience Starbucks!

I called to obtain a receipt from this Starbucks and spoke with an employee named Raven. She is the MOST RUDEST PERSON in the world!! I asked to speak with a manager and told her that she was not helpful. She said that I did not have to speak to her that way, what way????? Then she hung up, really??? I called back, no answer, then I called Corporate! Unbelievable!!!

Normally I go to Starbucks because of the consistent service and their drinks always come out the same. I was really annoyed at this particular Starbucks that the baristas didn't seem to care about customer service. To be fair the drinks were the same as any other Starbucks that I have gone to but the service was just terrible. For being in the Renaissance center I was surprised that the standards were so low. not only were they rude right from the gate but when I asked if they could fill up my water bottle they said no. at every other Starbucks I've gone to, the baristas have happily filled up my water bottle and I feel like it is the least that they could do after paying almost $6 for a latte. If you are staying in the Renaissance center I highly recommend that you just go somewhere else for coffee. Ignore the convenience, it will be worth it to go somewhere else.

Very clean and spacious. Somehow always has esthetic looking people working there and patronizing it as well. Its interesting phenomena. Its either coffee makes people look and feel good or good looking and well feeling people are attracted to coffee.

It's a pretty cozy place in downtown Detroit, to sit and relax with a frappuccino.