1/5 Grainne B. 2 years ago on Google • 1 review
I
can’t
begin
to
describe
how
unprofessional
and
unsatisfactory
and
also
unsanitary
this
accommodation
was.
We
arrived
originally
at
the
property
and
no
one
was
at
reception,
the
property
was
deserted
and
we
waited
15
minutes
to
be
checked
in.
When
we
payed
and
checked
in
we
were
placed
in
a
room
with
5
beds
when
we
booked
a
private
twin
room
and
when
we
queried
the
management
as
to
why
there
was
an
access
amount
of
beds
in
the
room
they
took
no
notice
of
our
concerns
and
moved
us
to
a
different
room
with
4
beds!
They
clearly
didn’t
understand
that
we
were
concerned
about
the
security
of
the
room
and
if
there
was
other
people
staying
with
us
as
we
only
booked
for
2
people.
The
quality
of
the
room
we
were
placed
was
completely
disgraceful
,
the
bed
sheets
were
unclean
with
burn
marks
on
them,
the
walls
unpainted
with
mouldy
marks
on
it
,
the
surfaces
were
covered
in
a
layer
lf
dust
and
grime
also
the
shower.
Finally,
beside
one
of
the
bed
there
seemed
to
be
some
sort
of
animal
droppings!!
We
decided
it
was
not
safe
and
unheard
on
the
property
so
we
decided
taht
we
were
only
in
the
room
for
20
minutes
that
we
would
book
an
alternate
accommodation
The
management
refused
to
give
a
refund
until
we
left
a
review
on
booking.com
which
they
messaged
me
about
and
black
mailed
me
into
deleting
my
review
in
exchange
for
a
full
refund
and
I
did
so
and
never
received
a
refund.
Also
the
hotel
was
named
M-M
king
hotel
when
we
booked
and
after
this
series
of
events
they
have
now
changed
their
name
to
Hotel
Moji
Köln
Sieversstrasse.
I
would
not
recommend
this
property
to
anyone
of
any
ages
etc!!!