The shopping mall is closed, it means the elevetor to the car park is closed too. But the owner of the car park obviously didn’t think of it as a disadvantage as he left the price of t’his car park at the high level. In other words, you will pay a fortune and you will have to walk 6 floors by stairs with your shopping. Go park somewhere else

Hard to find, there was a sign saying costs will be €25 per 24 hours. We parked there for 28 hour and had to pay €50!!! Ridiculous!!! Elevator didn’t work so we had to carry our luggage up and down 3 floors. It also smelled bad. I wouldn’t recommend it to anyone.

Unreasonable! Only after we parked our vehicle on the third floor did we realize that there was no longer a functioning elevator. The stairwell is dirty and smells terribly of urine, the parking garage is run down. Parking tickets can only be paid on the ground floor. To charge 2.5 euros for this is a disgrace. There is no sign indicating that the elevator is out of service. Without an elevator for older people or people with walking difficulties, the parking garage is simply unusable. Apparently homeless people have set up shop under the scaffolding in front of the parking garage. I can only recommend everyone to park somewhere else.

(Translated by Google) Catastrophe. There you are on the 4th floor with kith and kin and then the elevator doesn't work. Also no warning sign. Simply taking 2.50 per hour for this is a cheek. And it totally stinks in the stairwell. (Original) Katastrophe. Da steht man in der 4. Etage mit Kind und Kegel und dann geht der Aufzug nicht. Auch kein Hinweisschild. Dafür einfach 2,50 pro Std zu nehmen ist eine Frechheit. Und es stinkt total im Treppenhaus.

Miserable parking garage. Absolutely miserable!!! a.) The elevator doesn't work. Nobody seems to care. For months. Pathetic! b.) The neon lights flicker in the corridor. Nobody seems to care either. c.) There is trash everywhere in the corridor. Everything is dirty and disgusting to touch. Chewing gum sticks everywhere. The railings and wall paint are literally from the 90s. I know that, I remember it from before. But here again: It's pathetic how little the owner does to maintain it. d.) There are NOWHERE trash cans. No wonder there is garbage everywhere in the corridor. e.) In the end we paid €17. Again: €17. That's absurdly high for the performance offered. The owner literally does nothing. NOTHING. Everything indicative of Germany. Just keep your hand everywhere. In short: park somewhere else. Somewhere else. Really. So owners deserve bankruptcy.

(Translated by Google) I rent the parking lot here permanently. The parking lot is dirty, the elevator doesn't work, it stinks. The first two floors are not parkable in the morning. The monthly costs are €135 per month. I'm glad this is my last month (Original) Ich vermieten den Parkplatz hier dauerhaft. Der parkplatz ist dreckig, der aufzug funktioniert nicht, es stinkt. Die ersten beiden Etagen sind morgens nicht parkbar. Die monatlichen Kosten betragen 135 € im Monat. Ich bin froh, dass dies mein letzter Monat ist

(Translated by Google) Catastrophe. The customers as well as the customer service. Anyone who wanted to drive out when the machine failed had to speak in person, so only then did the cars build up their emotions and they broke into meaningless honking (mind you in the underground car park!) (Original) Katastrophe. Die Kunden ebenso wie der Kundenservice. Jeder der bei Ausfall des Automaten rausfahren wollte musste persönlich vorsprechen, so stauten sich erst die Autos dann die Emotionen und die brachen in sinnfreiem Hupen (wohlgemerkt in der Tiefgarage!)

Elevator was not working. We needed to go up and down the street with our stroller.

The worst parking garage in Düsseldorf that I have ever parked in. The stairwell was dirty, run down and smelled of urine. The elevator was broken. For a parking garage that charges €2.50 per hour, that's just a joke. Aside from that, the old Galeria signage was still there. Since we don't know much about the area, we thought we could get to the Galeria from there - just like the signs said. This, however, was not the case. The door on the level where you are supposed to enter the Galeria was locked. We later discovered that Galeria is no longer in this building, but in the neighboring building. To get to the shopping street, you had to walk through a run-down corner in Düsseldorf. We then parked the car in a clean parking garage, which was also cheaper.

DON't PARK HERE!!!! ESPECIALLY IF YOU COME LATE. Worst parking space ever experienced. I planned to take dinner nearby. I arrived at 19:07, it is only allowed to park till 8:30, written in German, I was not sure about it, and someone helped me to confirm that. I then want to leave, but it will anyhow charge 3 Euros, I chose to stay in the end. After a rushing dinner, I managed to back to the park before 8:30, I parked for 1 hour and 6 minutes, it charges me 6 Euros. NOTE: the waitress in the restaurant told me that the PARK will be closed by 8:30, so I can not imagine what would happen if a foreigner parks his car in such a car park, and only finding it is closed(locked) after 8:30pm. Terrible terrible terrible!!!

(Translated by Google) Unkempt parking garage. Cleaning does not take place at all, the drug and drink scene has established itself and is apparently tolerated or ignored. The elevator has been out of service for over a year and the parking garage can only be reached via the dirty staircase for all floors. (Original) Ungepflegtes Parkhaus. Reinigung findet gar nicht statt, Drogen- und Trinkerszene hat sich etabliert und wird offenbar geduldet bzw ignoriert. Aufzug seit über einem Jahr außer Betrieb und das Parkhaus ist somit für alle Etagen nur über das dreckige Treppenhaus erreichbar.

(Translated by Google) The parking garage itself is ok. Fair prices for Düsseldorf. The only thing is that they haven't looked into the broken elevator for months. (Original) Das Parkhaus an sich ist ok. Preise für Düsseldorf gerecht. Nur wird sich seit Monaten nicht um den defekten Aufzug gekümmert.

Expensive. To confirm you can get your car 24/7, opening hours are just for entering with your car.

Too expensive. 43€ from 8pm to 8am.

Elevator on weekends out of service: complete ignorance towards, for example, wheelchair users and parents with strollers. Too expensive. Too tight.

What's going on there ? I parked there twice. Apparently the hour costs 2.50 I paid 11 euros once and 8 euros once. How can that be??? This is a rip off. The elevator doesn't work, the stairwell is dirty and smells of urine. Disgusting !!!!!

Never again !! You almost always can't find a parking space here and it's still too expensive!!!

Elevator broken

I don't normally write reviews but unfortunately I have to deduct four stars for this parking experience. + The display (P-Frei) at the entrance worked + ATM worked + The stairwell was well lit but very narrow. - The elevator does not work, so all parking spaces on the first floors are occupied. - the parking spaces are sometimes very tight (even for golf class cars). - There were at least 1-2 reserved spaces on each floor (Q-Park). After a few hours these places were still empty. - I think €17 for five hours is very steep.

(Translated by Google) Extremely expensive for the condition: Broken elevator (I parked at the top of the roof and had to walk all the stairs pregnant with my purchases) The stairwell is dirty and smelly. The parking garage looks dark and narrow. (Original) Extrem teuer für den Zustand: Defekter Aufzug (ich parkte ganz oben auf dem Dach, musste Schwanger mit meinen Einkäufen die ganzen Treppen laufen) Das Treppenhaus ist schmutzig und stinkt. Das Parkhaus wirkt dunkel und eng.

Aufzüge defekt und Parkgebühren verlangen. Nicht ganz kundenfreundlich.

(Translated by Google) I wanted to try this multi-storey car park once, but in the past I always parked in the underground car park across the street. The elevator was broken and the stairwell is quite outdated, poorly lit and it smells unpleasant. As usual in any big city, the parking spaces are pretty narrow. Parking for about 2 hours cost € 8. Would have been cheaper in the underground car park if the prices were the same as before the pandemic. Will probably park elsewhere next time. (Original) Wollte einmal dieses Parkhaus ausprobieren, haben früher immer in der Tiefgarage auf der anderen Straßenseite geparkt. Der Aufzug war defekt und das Treppenhaus ist ziemlich veraltet, sowie schlecht ausgeleuchtet und es riecht unangenehm. Die Parklücken sind wie in jeder Großstadt üblich ziemlich eng. Ungefähr 2 Stunden parken haben 8€ gekostet. Wäre in der Tiefgarage gegenüber günstiger gewesen, wenn die Preise noch die selben sind wie vor der Pandemie. Werde nächstes Mal wahrscheinlich woanders parken.

(Translated by Google) The parking is a bit expensive over 2euro, if you spend the hour you pay the hour after completely ... when will the payment by the minute ... and the exit was not well indicated ... that's why I put this note (Original) Le parking est un peu chere plus de 2euro, si vous passez l heure vous payez l'heure d après completement... à quand le paiement à la minute... et la sortie etait pas bien indiquée...c est pourquoi je mets cette note

+++Update 2023.09+++ The conditions are getting worse and worse. Q-Park does not respond to emails. This parking garage used to be well managed. Since the Kaufhof next door closed, the condition has noticeably worsened. There are regular fixers in the stairwell. The stairwell is regularly peed on and defecated on. The elevator hasn't worked for months. Not a good reference for the operator and it's a shame how a property can be allowed to deteriorate like this.

Total rip off!! I had to carry my baby + stroller down the stairs from the 5th as the elevator wasn't working! In return, you will be charged a huge amount of parking fees. And from what I read from the other reviews, the elevator problem seems to have been going on for several months. This is absolutely not possible and this must be pointed out at the entrance to the parking garage at the latest.