Visitor Reviews


Frequently mentioned in reviews: good (22) service (20) hotel (13) Dhanbad (12) restaurant (12) experience (10) stay (10) staff (10) time (8) excellent (7)
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  • 5/5 Aayush S. 1 year ago on Google
    I have enjoyed here alot specially in happy hours and to be very Frank it was my best bar and experienced in Dhanbad. Their prices and T&C is very simple and clear during happy hours.
    1 person found this review helpful 👍

  • 5/5 Samantha J. 2 years ago on Google
    The rooms are very spacious and the service was professional. The food was also wonderful, especially the variety of food. The overall ambience was spectacular, and this is coming from an American. This hotel would be at least a 4 star hotel in the USA. 10/10 I loved both of my stays. If I ever have to go back to Dhanbad, I will always choose Cocoon. :)
    1 person found this review helpful 👍

  • 5/5 tanmay s. 2 years ago on Google
    Good food with excellent service from the people and staffs. Price is upto the mark for the food and services. The location of the hotel and the restaurant is also at the center of the city and is perfectly near to the railway station and all the bus stops in Dhanbad city. Highly recommended if you are planning for some kind of parties or even a small get together. Also, keeping in mind of the pandemic situation, the restaurant is working following all the protocols.
    1 person found this review helpful 👍

  • 3/5 KAUSHAL K. 1 year ago on Google
    Restro food is good, ambience is also good but price is extremely high. Need to work on it, if same is shuttled, a best place for family and friends

  • 1/5 Jignesh S. 2 years ago on Google
    Very bad experience with reception while checkin time they told that Amex card will work but while checkout time my amount cut and I have receive sms but they don't receive, so it's problem from their side and I have request them I have flight but they not listen and I have tell if it will revert back in my Amex than than I will make payment with other way but they r not ready to listen...

  • 4/5 Parth S. 2 years ago on Google
    Very nice experience. I chose this hotel for stay during Durga Puja days '22. Greatly decorated rooms, efficient room service, complimentary pick and drop from railway station, nice location and accessibility. Buffer breakfast was too good yet can be better. Overall, great stay and will chose it again for next visit to Dhanbad.

  • 5/5 SHIVAM S. 2 years ago on Google
    Their services are top class. If you visit on Wednesday you will also get a discount of 15% over the bill amount. Good Ambience.Good Food.

  • 5/5 Sandeep V. 1 year ago on Google
    A nice place at Dhanbad to stay. Wonderful rooms and excellent service. Only drawback is limited parking space. Very near from railway station, just 1km distance. Food quality is great. Room charges are nominal as per luxury hotels.

  • 4/5 Santosh O. 2 years ago on Google
    Cocoon is good facility in cost range. They are very close to Dhanbad station, it's walking distance if you don't have any luggage. Don't want to walk or you have luggage or coming in odd timing, don't worry, they arrange pickup in their own vehicle. Room is good and they offer rich buffet collection in breakfast in their restaurant depending on your plan. Staffs are cooperatives, will help you their best. They don't have internet facilities in waiting lounge, that's bit odd for business hotel.

  • 5/5 Madhav B. 1 year ago on Google
    I had the opportunity to stay at the Cocoon Luxury Business Hotel in Dhanbad and it exceeded my expectations. The hotel was modern and well-appointed, with comfortable rooms and high-end amenities. The staff were extremely friendly and helpful, providing excellent service throughout my stay. The bed was very comfortable and the room was very clean and well-maintained. The hotel's location was also convenient, close to local businesses and attractions. The food at the hotel's restaurant was delicious and the breakfast buffet was especially impressive. Overall, I had a fantastic experience at the Cocoon Luxury Business Hotel and would highly recommend it to anyone visiting Dhanbad for business or leisure.

  • 1/5 Anmol A. 1 year ago on Google
    The hotel staff acts like a warden in a hostel. Too many restrictions and rules. The room was good but the service made me cut down my stay. I wouldn't recommend a stay here.

  • 5/5 Jalwa Ha H. 1 year ago on Google
    We went for cocoon restaurant, it's totally luxury, very peaceful environment, good relexed lightings, Food is awesome values for money.

  • 5/5 Atri G. 1 year ago on Google
    Excellent dining. Delicious. Great service

  • 4/5 Gurucharan K. 2 years ago on Google
    Fantastic place.. great set of people very helpful.. having lived in Bangalore this place in Dhanbad beats a lot of 4star hotels hands down .

  • 5/5 Coolpad Cool Play 6. 1 year ago on Google
    Rooms are very good service in restaurant is quick, food taste is also good.

  • 4/5 Aashish C. 1 year ago on Google
    Nice ambiance, Food was also good.

  • 4/5 Kaushik C. 1 year ago on Google
    Wonderful business hotel in the coal capital. Rooms are just superb with state of the art gadgets. You get minibar in centrally airconditioned rooms. Food price is EXORBITANTLY high. You will feel you are having lunch or dinner in Tokyo or Dubai and not Dhanbad. Complimentary breakfast is wonderful. Special appreciation for the owner who has got great taste as he installed BOSE speakers in the passage.

  • 5/5 biru s. 1 year ago on Google
    Had a wonderful experience at cocoon.. Very Supportive staff and pleasant environment for couples and families. Their cousins and dishes were awesome and tasty. Orders delivered timely. One must visit as per requirement for best experience at dhanbad. Last but not the least one must try that kulhad tea it is just awesome. Clicked and had some good memories at cocoon caramel. Highly recommended for couples, non couple and families to spend time at hotel for Best cooperative and friendly service. Had a good time at and the best part of it is their service. Lastly it's was my fourth visit to hotel ..every time I come home definitely spend some time at cocoon with families and friends. Thank you for your best service and Great going keep it up cocoon ...I would like to mention that staff Mr. Raju Dutta supported deligently religiously...

  • 5/5 Prakriti S. 1 year ago on Google
    Very good.. staff is so humble and happy hours is also nice.. I like it and enjoyed it. I'll come again to get benefit of this..

  • 5/5 Abhishek N. 1 year ago on Google
    Wonderful ambience. The restaurant serves good food. Mr. Milan Bagdi is quite helpful and friendly and suggests well.

  • 2/5 Vaibhav P. 1 year ago on Google
    Never book this hotel or use it’s pub. They have very fake TnC and will misuse them specially around Happy Hours on drinks!

  • 5/5 Goutami D. 2 years ago on Google
    Prompt service. Serviced with care. The place was crowded and still didn't take much time to serve our chosen dishes. The sizzler tasted awesome. Will go there again ! 💧🚗🎧🚽🧻✔️

  • 5/5 Debayan Ghosh D. 2 years ago on Google
    Food was very good. Service was very nice. Highly recommended place. Thanks to Ruksana and Milan for their courteous service.

  • 5/5 014_ADITYA S. 2 years ago on Google
    It's a great experience here with the team satyendra and ruksana. Food is best and ambiance is chilling, a good package for student like us!👍

  • 5/5 Santosh R. 2 years ago on Google
    Food was tasty. Service was excellent. Team members including Ms.rukhsana and Mr.milan are well behaved.

  • 5/5 Rahul K. 2 years ago on Google
    Excellent food and service special take care by Mr Manoj and Hari I am surprisingly happy

  • 5/5 Tulika K. 2 years ago on Google
    All item was testy. Manoj, ruksana and hari as service provider was polite and well mannered. Food quantity is fine.

  • 5/5 rupai c. 2 years ago on Google
    Awesome experience.. Food, Ambience, service everything is A-class.

  • 4/5 JK S. 2 years ago on Google
    A mere walking distance of 900 metres from Dhanbad Railway station. Service is good. The hotel rooms are very good. Linens provided were neat. The interiors of the room is also very classy. Breakfast provided by them was just okay.

  • 5/5 Ashish J. 2 years ago on Google
    Good food, well managed. I visited in covid and the place was well sanitized, heat scans checked. We ordered leg kabaad, naan and paneer gravy. Taste was awesome. We were serviced by Manoj and Ruksana. We will visit again for sure.

  • 5/5 Uday P. 2 years ago on Google
    Availed Restaurant services! Food and services were excellent worth money value!! Ms Rukhsana and Hari were quite polite and capable to serve in a commendable ways! Keep it up. Will try come more frequent!!

  • 5/5 Satyarth P. 2 years ago on Google
    Nice food and service at Caramel. Serving staff is very polite and proactive. Special shot out to Manoj Kumar for making the visit pleasurable and milan for being a fantastic serve in the restaurant. Kudos guys

  • 5/5 Sanchit M. 2 years ago on Google
    Had lunch at Caramel restaurant. A very neat and tidy place with a calming ambience. The food was pretty good too. Thanks to the manager Ruksana and the server Milan for hosting me.

  • 5/5 Jatin J. 3 years ago on Google
    I have one word to define the services of this Hotel - PERFECT Staff is disciplined they always make you feel home. Breakfast is also tasty. Captain Krishna take care of yours very well in the restaurant.

  • 5/5 Abhishek S. 2 years ago on Google
    I have been there during Feb 2022 for some days for my business tour. The hotel is amazing and I had really good experience. They have paid attention to minute details for their customers. The ambience is really cool with lot of space. What highlighted for me is their TV with Netflix and Amazon Prime subscription. Staff was really nice, polite and cooperative. Their restaurant on 5 floor is really fabulous and Mr. Satyendra has provided very good service along with entire staff. If you are going to Dhanbad must consider Cocoon for the stay.

  • 5/5 Arindam B. 2 years ago on Google
    It was just a perfect little luncheon today. We had ordered a sweet lime soda and a passion fruit spritzer, to begin with. Both the drinks were served chilled and perfectly blended. Next came chilli chicken sizzler; the chicken pieces were just juicy and tender, cooked to perfection, the veggies and the rice portion was the perfect accompaniment! We enjoyed the ambience and the hospitality was great too! Mr Milan Bagdi was waiting and serving. His delightful and helpful demeanor made us feel welcome and cozy. Mr Bagdi is well experienced in hospitality, and he judges the portions of the food items very expertly while helping the guests with the choice of dishes. We were wondering whether one portion of chilli chicken sizzler would suffice for both of us, and to our amazement it did, just as Mr Bagdi had previously promised. All in all, it was a fulfilling lunch date. Thank You Cocoon-Caramel & Mr Bagdi.

  • 5/5 Shibojyoti D. 2 years ago on Google
    Great place for the overnight stay option I exercised. It offered cosy room and breakfast with good options. The staffs were courteous - left me in my room upon arrival, guided through the exit, helped with whatever small luggage I had, no discrepancy in mini bar at check out and at no point of time waited or gestured for any tips.

  • 4/5 Gurucharan K. 2 years ago on Google
    I have been Living in Bangalore all thru , and had apprehension about how this stay and food be .. I was certainly amazed at the standards they have been able to maintain in dhanbad. You guys are way way above some of the top 4 star hotels and restaurants in Bangalore for sure. All the very best , thank you

  • 4/5 Shivam P. 2 years ago on Google
    There is no parking space however they have valet parking so it doesn't make much difference. Food and service is excellent and I consider it to be best restaurant in terms of food quality and staff service. But recently I have witnessed noisy customers who ruin the whole experience.

  • 5/5 Neeraj M. 2 years ago on Google
    Awesome feeling at coccon Way of serving the food is pleasent experience. The quality of starter and main course is awesome. One should always try dessert as Rasmalai. Staff satendra and Ruksana are very cooperative.. A special thanks to staff

  • 5/5 Subodh R. 10 months ago on Google • 3 reviews
    Excellent atmosphere, all professional staff neat and clean, maintaining hygiene and location is excessible from all part of the city. Hospitality is at par excellent..thank you Cocoon team


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