1/5 Shubhajit R. 4 months ago on Google • 16 reviews
Today
on
Christmas
eve
my
parents
went
to
dine
in
this
resturant
for
lunch....in
the
evening
the
invoice
receipt
suddenly
cought
my
notice
which
they
were
alomost
going
to
throw
in
the
bin....
there
was
10%
Service
Charge
claimed
on
the
bill
which
my
parents
were
completely
unaware
of
and
resturant
staffs
didn't
conveyed
this
also
before
billing.
What
is
this
Service
Charge
claimed
for?
Is
not
this
your
work
to
take
our
orders
and
bring
the
dishes
to
the
table?
Or
are
we
supposed
to
head
directly
to
your
kitchen
and
take
the
dishes
right
out
of
the
oven
by
ourselves
only??
You
are
not
selling
your
service
there,
you
are
selling
your
food.
On
multiple
occasion
Consumer
Forum,
Consumer
Dispute
Redressal
Commission,
State
High
Courts
have
given
judgement
that
no
hotel
or
resturant
can
claim
Service
Charge
on
customers.
Your
complete
disregard
to
the
verdict
of
the
various
comsumer
forums
is
astonishing.
Ironically
your
staffs
didn't
even
serve
the
food
from
the
pots
to
their
plates.
This
unprofessional
and
completely
unacceptable
claim
of
Service
Charge
will
be
reported
to
the
competent
authority.