Marks & Spencer image

Marks & Spencer

Department store

😐 Sadly the staff at this branch lack training, common sense and product knowledge, letting the side down badly. "We are short-staffed" "I''m new" "We are restocking" and even "Its Ramadan" are no excuses. I'm surprised you manage to stay in business. If you need a retail operations director, call me. People often mention good, staff, Nice, cafe, items, clothing, quality,


Address

Doha, Qatar

Website

www.marksandspencer.com

Contact

+974 4488 0101

Price rating

$$ $$

Rating on Google Maps

4.30 (566 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 AM to 12 AM
  • Wednesday: 10 AM to 12 AM
  • Thursday: 10 AM to 12 AM
  • Friday: 10 AM to 12 AM
  • Saturday: 10 AM to 12 AM
  • Sunday: 10 AM to 12 AM
  • Monday: 10 AM to 12 AM

Featured Reviews


Frequently mentioned in reviews: good (9) staff (7) Nice (7) cafe (7) items (6) clothing (6) quality (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 David M. 2 years ago on Google
    Sadly the staff at this branch lack training, common sense and product knowledge, letting the side down badly. "We are short-staffed" "I''m new" "We are restocking" and even "Its Ramadan" are no excuses. I'm surprised you manage to stay in business. If you need a retail operations director, call me.
    2 people found this review helpful 👍

  • 3/5 Bargo Y. 5 months ago on Google
    It's clean and staff are friendly but no much options are available, and many items are old from old seasons
    1 person found this review helpful 👍

  • 5/5 Mona Siam (. 4 years ago on Google
    You can do shopping and enjoy there coffee upstairs.
    1 person found this review helpful 👍

  • 5/5 Jeremiah O. 5 years ago on Google
    Nice selection of men's, ladies and children's clothing. Small grocery shop and nice cafe upstairs
    1 person found this review helpful 👍

  • 1/5 nachida d. 1 year ago on Google
    It is very slow service and the cashier who prepares orders completely forgot about my order and to add the eggs as mentioned in the menu

  • 5/5 Anish K. 6 months ago on Google
    👍

  • 1/5 C B. 1 year ago on Google
    There’s only ONE person working in the cafe on a Friday (03/02/23). We’ve been waiting 25 mins for a coffee and a cake and there are only 3 other taken tables here! This is the worst M&S cafe in Doha and the only one who doesn’t offer the scones and tea as part of their deal! I don’t recommend coming here at all unless you don’t mind waiting 30 mins for a coffee that eventually comes out cold and a piece of stale cake that should not even be served!

  • 5/5 Yasser N. 1 year ago on Google
    Very good store very good stuff

  • 1/5 breeze s. 9 months ago on Google
    BEWARE of the M&S Cafe in Landmark mall. A male cashier at the cafe charged us extra for what was a buy one get one free item. Could have been an honest oversight, can't really say. When it was pointed out on the bill, he apologised and refunded the amount. However, on another visit of mine to the same branch, a female cashier billed me extra for what I had ordered at the cafe. She crushed the bill immediately instead of handing it to me. I later realised what she had done but since I had no proof, I let it go. I decided never to go back there again. Once could be a mistake, but twice makes me very suspicious of what's going on there. Management, please take note!

  • 1/5 saber g. 11 months ago on Google
    I purchased discounted underwear from M&S Landmark branch., hoping for a good deal. At first glance, they appeared to be of good quality and seemed like a great deal. However, I was quickly let down. The fabric stretched and became loose after the first use, resulting in an uncomfortable fit. It's clear that the brand should remove this product from their lineup rather than attracting customers with discounts. I advise others to be cautious before buying. Overall, my experience with this underwear was highly dissatisfying.

  • 5/5 Gavin B. 9 months ago on Google
    Good selection of clothing Food excellent quality

  • 1/5 Ali O. 1 year ago on Google
    First time I registered with blue rewards (M&S app) was in KSA. Last year I moved to Qatar and I cannot use the app because my first residency country is KSA and not accepting to change to Qatar. M&S's IT department refusing to support and fix this issue.

  • 3/5 Faisal A. 1 year ago on Google
    Decent selection of clothing. The grocery section had lots of expiring items.

  • 5/5 Ralph n R. 1 year ago on Google
    I love M & S because from there I get my correct size

  • 5/5 Emad A. 8 months ago on Google
    I'm delighted to share my exceptional experience shopping at Marks and Spencer in Doha Landmark Shopping Mall. This store has consistently been my top choice for formal suits and shirts. The combination of competitive prices and high-quality products is truly commendable. I'm beyond pleased with my visits here.

  • 5/5 Dena G. 8 months ago on Google
    Great place for all our needs

  • 5/5 Muhammed S. 7 months ago on Google
    Big branch with good and affordable products. Friendly staff. Thank you Marks and Spencer.

  • 1/5 Purno 2. 6 months ago on Google
    This M&S brand supports Zionist Israel and burned Palestine flag in a new Christmas advertisement.Shameful,hateful brand.To even running a business in Qatar is despicable after what they did.Never ever buy any product from this place.

  • 5/5 Tracy K. 5 months ago on Google
    We received excellent customer service from Haitham without even searching for help. It’s hard to remember the last time we had someone help us who actually knows their departments.

  • 5/5 ANTHONY M. 5 months ago on Google
    Loved the place has wide variety

  • 1/5 Paul 4 months ago on Google
    This place is a shambles! Bad organization, they always have things missing from the menu. I just ordered the fish finger sandwich!! It is a shame I can’t post a picture because it was comical that I was meant to pay 40qar for something so unbelievably small 🙁 It was meant to have rocket and capers , there was none. Absolutely terrible

  • 5/5 Sara A. 2 years ago on Google
    Marks and Spencer they have a cafe shop😮!!!!!!!! Did you know that guys!!!!! It’s awesome i loveee loveee ittt , i was shopping and I saw this small and great cafe The place is very quiet and cool also their drinks are amazing but unfortunately they don’t have Spanish what’s the latte is very very very very good I love this guys you need to go there

  • 5/5 Housam I. 1 year ago on Google
    A big store where you can find clothes for the whole members of the family . Nice modern shoes and pijamas can found here. Nice covers for bed towels as well as house accessories. British style .Hi quality material , prices are medium . Very helpful staff.

  • 2/5 N A. 2 years ago on Google
    I remember the days when M&S was good quality. Or maybe M$S is distinctly better in the London stores. The items selling here in Qatar feel cheap, equal to or worse than H$M.

  • 5/5 Syeda H. 2 years ago on Google
    What made me happy in this place are several things. The most important of which is the reception and hospitality of all employees in the place and the appropriate prices in addition to the availability of everything that the customer requires from all aspects. I was looking for specific trousers which I could easily find on the public inventory system displayed at Villagio. Recommended.

  • 5/5 Aamir I. 2 years ago on Google
    Good veriety and now a days special offer is also valuable.

  • 5/5 Amal S. 2 years ago on Google
    It is easy to return goods.

  • 3/5 Will o th' W. 3 years ago on Google
    Marks and Sparks at Landmark Mall: Minimum staff, no engagement with customers and sadly lacking in product knowledge. Changing rooms cluttered with clothing. Poor customer experience. Must try harder people! Festival city branch far superior.

  • 4/5 Marie Elisse D. 2 years ago on Google
    Nice store in landmark and clean.. they intertain customers well.. approachable staff..

  • 3/5 Atique Ahamed K. 2 years ago on Google
    Good quality but high prices as compare to other brands

  • 4/5 Fawwaz A. 1 year ago on Google
    Nice and good quality Best to buy on sale

  • 3/5 Mohammad A. 1 year ago on Google
    Men's items are outdated, no stock and no varieties

  • 5/5 Yasir S. 2 years ago on Google
    Very good and best garments

  • 1/5 Safiullah S. 2 years ago on Google
    Very bad , your system . Today I saw that there is promotion of food items . 1 * 10 times . I buy 34 qr. Food items and redeem for point , your cash counter staff did it , but finally I don't get any point . It's like chitting or frad.

  • 4/5 husaini s. 5 years ago on Google
    Land mark is having all brands to shop in with premium brands like one these

  • 5/5 Saba A. 1 year ago on Google
    Nice alongside clothing now we can eat and shop food and home hre

  • 5/5 Dr. Syed J. 1 year ago on Google
    My favourite for classy suits and formal suiting

  • 5/5 Tomy k W. 2 years ago on Google
    Big outlet of marks and Spencer. Great collection of ladis and gents clothing. Home furniture accessories and groceries are also available with the showroom. Nice place .


Call +974 4488 0101 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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